4-2. Troubleshooting
4-7
4-2-3. Problems in Printing
Symptoms
Checks
Remedies
No print
1. Is the head block securely closed?
2. Is the thermal head over heated?
In this case, the LCD indicates “Alarm
Head Hot”.
3. Is the PF motor over heated?
In this case, the LCD indicates “Alarm
PFMotor Hot”.
4. Is the interface cable firmly connected
between the printer and the host?
5. Is the Centro cable firmly connected
between the Unit, Centro PCB (CN101)
and the SA, Main PCB (J17)?
6. Is the SA, Head Cable firmly connected
between the Unit, Head and the SA,
Main PCB (J3)?
7. Does the transparent/reflective sensor
detect presence of media?
8. Is +24V supplied to pins 7, 8, 9 and 10
of J11?
9. Is the thermal head temperature too
low?
In this case, the LCD indicates “Error
Head Cold”.
10. Unit, Head is broken.
11. Failure in the head driver circuit.
12. Failure in the control circuit.
1. Close the head block correctly.
2. Wait until the thermal head gets
cool. Printing resumes
automatically.
3. Wait until the PF motor gets cool.
Printing resumes automatically.
4. Connect it firmly.
5. Connect it firmly.
6. Connect it firmly.
7. To check, see “
4-2-5. Sensor
Problems
".
8. Replace the Unit, Power Supply.
9. If the printer is cold, wait until it
gets warm. Otherwise, replace the
Unit, Head.
10. Replace the Unit, Head .
11. Replace the Unit, Head .
12. Replace the SA, Main PCB.
Poor printing
1. Thermal head is dirty.
2. Thickness adjustment is improper.
3. Is +24V supplied to pins 7, 8, 9 and 10
of J11?
1. Clean it with the head cleaner
provided.
2. Adjust the media thickness
adjustment screw to suit to the
media thickness being used.
3. Replace the Unit, Power Supply.
Summary of Contents for 7010
Page 1: ...User Guide 7010 Thermal Printer 7010 7010 300 7010R Maintenance Manual 7010 Series ...
Page 2: ...ii Copyright 2010 by DASCOM Europe GmbH ...
Page 5: ...CHAPTER 1 SPECIFICATIONS ...
Page 17: ...CHAPTER 2 OPERATING PRINCIPLES ...
Page 75: ...CHAPTER 3 DISASSEMBLY AND MAINTENANCE ...
Page 133: ...CHAPTER 4 TROUBLESHOOTING ...
Page 155: ...5 6 DRAWING NO 1 General Assembly Rev 0 For 7010 7010 300 ...
Page 168: ...5 19 DRAWING NO 4 SA Front Tension Arm Rev 0 For 7010 7010 300 4 1 4 2 4 4 4 3 4 5 4 6 ...
Page 174: ...5 25 DRAWING NO 6 SA Frame Ribbon R Rev 0 For 7010 7010 300 6 2 6 1 6 4 6 3 ...
Page 194: ...5 45 DRAWING NO 12 SA Front Center Rev 0 For 7010 7010 300 12 4 12 3 12 2 12 1 12 4 ...
Page 197: ...5 48 DRAWING NO 13 SA Front Right Rev 0 For 7010 7010 300 13 3 13 2 13 1 ...
Page 200: ...5 51 DRAWING NO 14 Unit PCB Rev 0 For 7010 7010 300 14 5 14 7 14 4 14 1 14 2 14 3 14 6 ...
Page 208: ...5 59 DRAWING NO 1 General Assembly Rev 0 for 7010R ...
Page 224: ...CHAPTER 6 CIRCUIT DIAGRAMS ...
Page 227: ...6 4 Inter Connection Main PCB 1 15 7010R 01 23415 16 7 89 1 1 11 8 01 5 9 9 15 8991A 89 7010R ...
Page 246: ...6 23 Circuit Diagram Rewinder PCB 7010R 01 2 3 4 56 7 8 9 5 9 28 6 9 ...
Page 247: ...Appendices APPENDICES ...
Page 250: ...Appendices B Mounting Diagrams AP 4 B Mounting Diagrams B 1 Main PCB Main PCB Parts side ...
Page 252: ...Appendices B Mounting Diagrams AP 6 Power Supply PCB Solder side ...
Page 254: ...Appendices B Mounting Diagrams AP 8 B 5 Connect PCB 7010 7010 300 B 6 Rewinder PCB 7010R ...