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T a l k S w i t c h U s e r G u i d e
Transferring from a Home phone:
You can transfer a call from a phone connected in parallel to one of the incoming
TalkSwitch lines (your home phone, for instance, if you have a home-based business)
to a Local or Remote Extension, Extension Ring Group, an Announcement, or a
Voicemail box. This section allows you to choose which transfer prefix you would like
to use to perform the action. The transfer prefix ‘wakes up’ TalkSwitch and can be
considered the equivalent of the Flash or Link action at a Local Extension. By default
the prefix is
.
Example: Let’s say you receive a call on a phone in your home that is not an extension
of TalkSwitch and you want to transfer the caller to Remote Extension 215. You would
then dial
, wait for the ‘double beep’ then dial 215 and hang up. TalkSwitch
will now handle the call. For more details, see section 4.2.8.
Remote Transfer:
Calls that are transferred to a Remote or VoIP Extension, can be transferred back to
another extension or voice mailbox by dialing
to place the caller on hold,
then entering the extension or mailbox number. If this is set to Allow screening of
calls, then you would dial
4 to complete the transfer. If you want to cancel
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