H e l p a n d T r o u b l e s h o o t i n g
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If you are having problems with the configuration or operation of TalkSwitch, please
check this section. If you don’t find the solution to your problem here, try checking
the FAQ section located in the Support area at our website: www.talkswitch.com/
support.
If you cannot resolve your problem and require further assistance, you can do one of
the following:
1.
Contact your TalkSwitch dealer.
2.
Contact our Customer Support department by e-mail: [email protected].
3.
Call a Technical Support Specialist at TalkSwitch:
1-866-393-9960 (continental North America) or (613) 725-2466 weekdays between
9:00 a.m. and 5:00 p.m. EST.
Please have the following information available when you call:
a) Your e-mail address and telephone number.
b) The serial number located on the bottom of TalkSwitch.
c) Your date of purchase.
d) The number of telephone lines that you have connected to TalkSwitch.
e) The telephone company services that you are using with TalkSwitch.
f) Your PC’s operating system (e.g. Windows 95, 98, ME, 2000, XP).
Appendix A
Help and
Troubleshooting
