1 2
T a l k S w i t c h U s e r G u i d e
Most two-line phones have separate plug-ins for two incoming telephone lines (Line 1
and Line 2). If your two-line telephone does not have separate plug-ins, you can use a
“Line 1/Line 2” line splitter to separate the two lines. Read the Connecting Phones, Faxes
and Devices Quick Guide in the TalkSwitch software or at www.talkswitch.com/support for
more detailed examples on connecting multi-line phones.
To Attach an Internal or External Modem:
Simply plug the modem’s telephone cable into one of TalkSwitch’s extension jacks.
Your modem is now a TalkSwitch extension and will be able to access all lines and
take advantage of TalkSwitch’s call routing features.
If you don’t want to change your dial-up settings for the modem, you will need to
enable Direct Line Access for the extension associated to the modem. See section
3.3.1.4 for more details on configuring Direct Line Access.
2.4.3
Connecting devices to the Music and PA jacks
The Music jack is designed to support any audio source (CD player, radio, tape player,
sound card etc.) for playing music or messages to callers while on hold. Simply connect
the audio source via its headphone output to the Music jack. The Music jack requires a
1/8" (3.5mm) mono phono connector. If you have more than one TalkSwitch
connected to a LAN, you will need to provide audio to the Music jacks on each
TalkSwitch.
The PA jack can be connected to a PA System for external paging or to an amplification
system to screen voicemail or to use as a line simulator. The PA jack requires a 1/8"
(3.5mm) mono phono connector. If you have more than one TalkSwitch connected to a
LAN, you will need to provide a connection from each TalkSwitch to the PA system.
2.4.4
Connecting TalkSwitch to a LAN and/or PC
There are currently 4 ways to connect to TalkSwitch for PC configuration — over the
LAN (Ethernet port), USB, Serial, or Internet.
LAN:
Use the provided Ethernet cable to connect TalkSwitch to the LAN
via your switch
USB:
Use a USB cable to connect TalkSwitch to an available USB port on
your PC or USB hub.
Serial:
Use a serial cable (RS232) to connect TalkSwitch to an available
Serial COM port on your PC.
Internet:
The TalkSwitch 48-CA and CVA support remote configuration from a
PC via IP from a local or remote location.
