ETP-500
Series Analog Call Station
Installation & Operation Manual
Page
15
of
23
Rev. 3/16/2017
Copyright 2017 Talkaphone
• 7530 North Natchez Avenue • Niles, Illinois 60714 • Phone 773.539.1100 • [email protected] • www.talkaphone.com.
All prices and specifications are subject to change without notice. Talk-A-Phone, Talkaphone, Scream Alert, WEBS and WEBS Contact are registered trademarks of Talkaphone All rights reserved.
phone while it is active, simply press the black button a second time. When the call is in progress, the
keypad is active for use with message systems, to enter a mailbox number, etc.
The black call button is used to take the phone off hook before placing a call with the keypad.
This button
cannot
be programmed with an autodial phone number and it
cannot
be used to
automatically activate an auxiliary output.
6. Frequently Asked Questions
1. How can I have multiple phones on one line?
Each Emergency/Information Phone requires either a
dedicated phone line or analog PBX extension. However, using the EC-2 Consolidator you can
connect two Phones onto a single line, and using the EC-8 Consolidator you can connect up to eight
Talkaphone phones onto a single line.
2. I am using an EC-
8 Consolidator in “local” mode. What should I enter as the phone number?
You must enter a phone number (see Primary & Secondary Phone Number Codes, p.6) even though
your Talkaphone unit is not using this number to connect to the local phone. We recommend entering
*13*1234567* so that the person originating the call will hear the familiar sound of a 7-digit phone
number.
3. If I forget my Master Access Code, can Talkaphone get into my unit through a software "back
door?"
We have no way of programming an alternate Guard Access Code if you have lost your Master
Access Code. For this reason, you may not wish to change the default Master Access Code unless you
absolutely must. All codes should be written down and stored in a secure location. If you do forget your
Master Access Code, you can perform a hardware reset, which is described in #4 below.
4. I have made several mistakes in programming my phone and/or I don't know what has been
programmed into my phone. Can I start over from the factory settings?
There is no programming
code that resets you phone to factory settings. You
can
perform a HARDWARE RESET.
a) Disconnect the phone from the phone line. This ensures no power is connected to the phone.
b) For indoor phones, remove the front panel by unscrewing the security screws using a #6 spanner or
a #6 spanner key, or by simply removing the bolts depending on model. Outdoor phones either
don’t require a spanner to d
isassemble or use a #10 spanner, depending on model.
c) Remove the back box by using a nut driver or socket.
d) Place the unit face down.
e) On the circuit board are four pins, their location varies with model. Three of the pins are covered,
only one pin is visible. If you locate the mounting screw at the top left of the circuit board and move
to the right about one inch you will see these pins on most models.
f)
There are two jumpers in place on the pins. The pins are labeled “A” and “C”. One of the ju
mpers
is only on a single pin. This is the “C” jumper. Remove this jumper.
g)
Place the removed jumper across both “C” pins. At this moment, all four pins are covered.
h) Reconnect the phone line. Be careful not to touch any electronics inside the phone.
i)
Press the call button on the front of the phone. Wait approximately 10 seconds. You may here
some sounds from the speaker after you depress the call button, this is normal. The EEPROM is
now reset to factory settings.
j)
Disconnect the phone line.
Remove the “C” jumper and return it to the way it was on just a single
pin.
k) Reassemble the back box and cover plate.
l)
You will have to reprogram the phone number(s) as well as any codes you programmed in the past.
