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ETP-500

 

Series Analog Call Station 

Installation & Operation Manual

 

 

Page 

21

 of 

23

 

 

 

Rev. 3/16/2017

 

 

Copyright 2017 Talkaphone

 

• 7530 North Natchez Avenue • Niles, Illinois 60714 • Phone 773.539.1100 • [email protected] • www.talkaphone.com. 

 

All prices and specifications are subject to change without notice. Talk-A-Phone, Talkaphone, Scream Alert, WEBS and WEBS Contact are registered trademarks of Talkaphone All rights reserved.

 

11. Information to the User 

 

Section 15.105 

This equipment has been tested and found to comply with the limits for a Class B Digital Device, 
pursuant to Part 15 of the FCC rules.  These limits are designed to provide reasonable protection 
against harmful interference in a residential installation.  This equipment generates, uses and can 
radiate radio frequency energy, and may cause harmful interference to radio communications if not 
installed and used in accordance to the instructions.  However, there is no guarantee that the 
interference will not occur in a particular installation.  If this equipment does cause harmful interference 
to radio or television reception, which can be determined by turning the equipment off and on, the user 
is encouraged to try to correct the interference by one or more of the following measures: 

1.  Reorient or relocate the receiving antenna; 

2.  Increase the distance between the equipment and the receiver; 

3.  Connect the equipment into an outlet on a circuit different from that to which the receiver is 

connected; 

4.  Consult the dealer or an experienced Radio/TV technician for assistance. 

 

Section 15.21 

The user is cautioned that any changes or modifications not expressly approved by the party 

responsible for compliance could void the user’s authority to operate the equipment.

 

 

Section 15.27

 

The user is cautioned that any peripheral device installed with this equipment, such as a modem or 
printer, must be connected with a high-quality shielded cable to insure compliance with FCC limits. 

12. Maintenance 

 

Testing 

It is recommended to periodically test the functionality of an Emergency/Information Phone to ensure it 
is operational. You should consult your security service provider about the necessity of such tests and 
their frequency. Optionally, Talk-A-Lert polling software can be utilized to verify connections and basic 
functioning of all existing Emergency/Information Phones on a regular basis. 

 

Cleaning 

It is recommended to periodically clean the surface of the Emergency / Information Phone with a 
cleanser or a cleanser and water mixture. If it is safe to use on glass, it is usually safe to use on 
stainless steel. Wipe the plate dry when finished. 

Inspect the equipment frequently. If you notice discoloration, tarnish or water stains, increase the 
frequency of your cleanings. You can also try cleaning with borax, soda ash, or a non-abrasive 
commercial cleanser and water. Deeper stains may be removed with a magnesium oxide, ammonia 
and water paste. Wipe clean with water rinse and dry the plate. 

Light rusting on the faceplate can be removed with a stronger cleaning agent, such as Simichrome 
Polish. For stronger corrosion, naval jelly is recommended. To remove or reduce pitting damage 
caused by corrosion, mechanical polishing is preferred to chemical cleansing. Scotchbrite works well for 
this purpose. Work only in the direction of the existing grain and never use steel wool. 

Please refer to ASTM A-967 and ASTM A-380 guidelines regarding stainless steel passivation and 
maintenance. 

Summary of Contents for ETP-500 Series

Page 1: ...enue Niles Illinois 60714 Phone 773 539 1100 info talkaphone com www talkaphone com All prices and specifications are subject to change without notice Talk A Phone Talkaphone Scream Alert WEBS and WEBS Contact are registered trademarks of Talkaphone All rights reserved ETP 500 Series Analog Call Stations Installation Operation Manual v1 2 ...

Page 2: ...Quick Programming Guide 5 Detailed Programming Information Before Programming 5 General Programming Instructions 5 Access Codes 6 Primary Secondary Phone Number Codes 6 Speaker and Microphone Codes 7 Intelli Voice Codes 7 Phone ID Codes 7 Auxiliary Device Automatic Activation Codes 8 Operation Codes 9 PBX Timing Configuration Codes 9 General Information 12 Calling the Phone from the Guard Station ...

Page 3: ...possible damage in shipment If it is damaged or any of the components are missing contact your Talkaphone Co distributor immediately Do not discard any hardware or packing material before you are certain you have all the items listed above and the unit is installed and functioning correctly Technical Requirements Dedicated P O T S type phone company line or Analog PBX line you must know if your ph...

Page 4: ...sory Each phone comes with six 6 TS 20 Pin in Torx security screws If you do not own this type of screwdriver or bit you may purchase one at your local industrial supply store or from Talkaphone Contact your Talkaphone distributor for purchasing information 1 Plug the RJ11 connector on the silver cable into an RJ11 receptacle that is connected to the phone line Red is ring and green is tip This is...

Page 5: ...ons you must answer in order to program your phone You may have to contact the communication manager of the facility to get the answers to some of these questions You should write down your answers on the back of this manual for future reference Before you proceed make sure that the phone is on a dedicated line If it shares a line with other Call Stations make sure you are using an EC 2 or EC 8 Co...

Page 6: ...rd Access Code 75 Allow the performance of Operation Codes 25 26 28 29 and 6 WITHOUT the Guard Access Code See Operation Codes p 9 76 REQUIRES the Guard Access Code to perform Operation Codes 25 26 28 29 and 6 See Operation Codes p 9 default Primary Secondary Phone Number Codes You must program a primary phone number for the unit to function correctly You may also program a secondary phone number ...

Page 7: ...a voice message that will play automatically when the guard answers the call This message serves to identify the unit to the guard station Command Function 72 Set the message length to 5 seconds 73 Set the message length to 10 seconds default 74 Set the message length to 16 seconds 58 Record the identification message after the beep and until the next beep 59 Playback the recorded message 77 Disab...

Page 8: ... auxiliary outputs and a single auxiliary input is available on ETP 500 Series Analog Call Stations by request The following codes allow you to control the function of the auxiliary output leads also see Operation Codes p 9 Command Function 24 0 6 Sets ON time for Auxiliary Output 1 incoming calls only 27 0 6 Sets ON time for Auxiliary Output 2 incoming calls only Value ON Time 0 Continuously ON f...

Page 9: ... before the Talkaphone unit aborts a call and either redials the primary number or switches to the secondary number default is 9 ring cycles 100 0 5 second hang up on busy or no answer default 101 2 25 second hang up on busy or no answer 102 51ms on off dialing speed default 103 102ms on off dialing speed1 40 0 10 Sets delay before phone dials 0 10 seconds May be used to wait to obtain PBX dial to...

Page 10: ...umber or switches to the secondary phone number default is 9 ring cycles 19 Makes call progress tones audible default Mode 1 20 Makes call progress tones silent Mode 1 21 Configures phone for use with a Rolm PBX or a Mitel PBX 22 Cancels 21 command default 23 up to 18 digits Programs the secondary number called by Button 1 24 0 6 Sets ON time for Auxiliary Output 1 incoming calls only 25 Turn ON A...

Page 11: ...n a call is answered and delete the message 78 Automatically turns on unit speaker microphone every time you call in to the unit 79 Cancels the 78 command default 80 up to 18 digits Programs the primary number called by Button 2 81 up to 18 digits Programs the secondary number called by Button 2 84 Activate recorded message when pressing Button 1 only default 85 Activate recorded message when pres...

Page 12: ...of the Phone you wish to call After a short pause the unit will send a short series of audible coded tones to indicate that the Phone has answered 2 Enter the Guard Access Code 4 up to 8 digits The default code as shipped is 4 3 If you wish to talk with someone at the unit enter 5 If you have entered 5 you cannot program the phone at this point To enter the programming mode hold down the star butt...

Page 13: ...e to request an ETP AUXIN KIT at no charge The Auxiliary Outputs allow you to remotely activate two different functions such as turning on a siren light or CCTV camera opening a door etc In addition Auxiliary Outputs can be programmed to automatically activate a strobe siren or CCTV when the call button on the unit is pushed This is particularly useful when the unit is being used with a strobe lig...

Page 14: ...rogramming To program the autodialing phone numbers for buttons 0 9 use the following codes 13 up to 11 digits Programs the phone number called by the RED button if available 23 up to 11 digits Programs the phone number called by keypad button 0 80 up to 11 digits Programs the phone number called by keypad button 1 81 up to 11 digits Programs the phone number called by keypad button 2 89 up to 11 ...

Page 15: ...ange the default Master Access Code unless you absolutely must All codes should be written down and stored in a secure location If you do forget your Master Access Code you can perform a hardware reset which is described in 4 below 4 I have made several mistakes in programming my phone and or I don t know what has been programmed into my phone Can I start over from the factory settings There is no...

Page 16: ...er hold down the button for at least a second You should hear one beep Then enter your access code and begin programming as usual For more information see Speaker and Microphone Codes p 7 9 My Call Station is in an elevator with a highly reflective surface e g glass or metal is there anything I can do to improve the sound quality On the lower right side of the circuit board there is a trimmer that...

Page 17: ... using Talk A Lert to identify the location of incoming calls these tones are required If not the code for disabling this feature is 49 The phone gets dial tone dials and then hangs up 1 There isn t enough power on the line see Technical Requirements p 3 My auxiliary devices will not activate when I press 25 or 28 1 The guard phone is on a PBX that does not produce the necessary tones Try calling ...

Page 18: ...riod Talkaphone s only obligation and your exclusive remedy shall be the repair and or replacement of any defective parts provided the equipment is returned to Talkaphone Co 7530 N Natchez Ave Niles IL 60714 It is expressly understood that Talkaphone shall have no obligation to furnish labor nor pay for the labor of any third parties nor bear the expense of shipping defective products for repair T...

Page 19: ... line as determined by the total REN s contact the Telephone Company to determine the maximum REN for the calling area D If this equipment indicated with trade name and model causes harm to the Telephone Network the Telephone Company will notify you in advance If advance notice is not practical the Telephone Company will notify the customer as soon as possible Also you will be advised of your righ...

Page 20: ...s at 17 dB 0 5 5 The telephone line must generate Ring Back consisting of 440 Hz and 480 Hz tones at 17 dB 0 5 with a duty cycle of 1 6 seconds on 4 8 seconds off 10 interrupted at 20 Hz 6 The telephone line must generate a busy signal consisting of 480 Hz and 620 Hz tones at 17 dB 0 5 with a duty cycle of 500 ms on 500 ms off 7 The telephone line must be able to recognize or send the following fr...

Page 21: ...approved by the party responsible for compliance could void the user s authority to operate the equipment Section 15 27 The user is cautioned that any peripheral device installed with this equipment such as a modem or printer must be connected with a high quality shielded cable to insure compliance with FCC limits 12 Maintenance Testing It is recommended to periodically test the functionality of a...

Page 22: ...ompounds like salt spray it may be required to perform preventative maintenance on a regular basis A regular automotive wax can be used to prevent corrosion of the stainless steel Follow these directions to reinforce the chromium oxide layer on the faceplate and prevent it from further corrosion Wet a cleaning pad with fresh water do not use chlorine water and apply powered cleanser Using gentle p...

Page 23: ...ce Talk A Phone Talkaphone Scream Alert WEBS and WEBS Contact are registered trademarks of Talkaphone All rights reserved CALL STATION INFORMATION Installation Date NOTES Model 1 To Reach This Unit Call This Number 2 Call Station Location 3 Type of Communication Line Telephone Company PBX Extension 4 Primary Phone Number Called 5 Secondary Phone Number Called 7 PBX Ringdown Yes No 8 PBX Prefix If ...

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