97
Managing Calls in a Team
Team Functions
Using Direct-call Keys
Accepting Calls
For information on how to use this function, please also refer to the chapter entitled
Using Trunk Keys
Calls are indicated on the appropriate trunk key by a visual signal and (if configured) acoustically as well.
With the trunk keys you can set your telephone to idle either by programming call protection, call forwarding
or a substitute. You can also change the call signalling mode via the trunk keys (see the section entitled
MenuCard “Prog. call key” (Trunk Key)
Using Team Keys
g
For calls for another team member, the call number of the caller (or the name if there is a
corresponding entry in the telephone book) and the user name of the team member are shown alternately in
the display. You can accept a call for another team member by pressing the appropriate team key on your
telephone. You can put the accepted call through to the team member using the team key.
You can change the call signalling mode via the trunk keys (see the section entitled
g
Via direct-call keys you can call team members even if they have
programmed a substitute.
H
You can accept the call by picking up the handset, or
g
pressing the trunk key, or
L
pressing the hands-free/open-listening key, or
K
pressing the headset key (prerequisite: the headset is switched on, see
Summary of Contents for Comfort Pro P 300
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