74
Telephoning
Enquiry, Toggling, Transfer and Conference
If the called internal subscriber answers, they are connected to the waiting call. If this call is not accepted
within a certain period of time (by default 45 seconds), you are called back and, after lifting your handset or
pressing the call key, are reconnected to the original subscriber and the display shows information on the
recall.
The period of time after which a recall is made can be changed on the Comfort Pro by your system
administrator. Ask your administrator what the current time is.
While a call is being transferred to another internal subscriber, the caller hears music on hold. The setting
Music on hold upon transfer on calling
in the
Configurator
of the Web console specifies whether callers
continue to hear music on hold on recall, or whether they hear the ring tone again.
Transferring an External Call to an External Subscriber
An external call can only be transferred to an external subscriber by means of the MenuCard
Subscr on
hold
.
N
Note:
When you call an external number and then transfer this person to another
external party, you will bear the costs for the call between these two external callers.
You have no way of influencing how long the transferred call will last. The connection
is established via the Comfort Pro and occupies two call channels (ISDN user
channels).
T
/
h
If the line of the called internal subscriber is busy, press the disconnect key or
replace the handset and then press
R
/
g
the enquiry key or the call key on which the subscriber with whom you
originally spoke is waiting.
M
To do this,
briefly
press the MenuCard key.
P
Select the
Transfer
menu item.
O
Confirm with the OK key.
Summary of Contents for Comfort Pro P 300
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