Synectix ATT 2000, User Manual

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Program # 120: Language Number
Select Primary Language: The ATT 2000 may be used in a multilingual
environment as it supports 2 Languages. The Main Greetings and the
Default prompts may be recorded in 2 different languages. However the
total recording space for all these greetings and prompts is 4 minutes.
Hence, when this option is desired to be put to use, it is necessary to record
the DAY / NIGHT / HOLIDAY greetings and all the Default prompts in the
other language.
The MULTILINGUAL feature may be used in two different modes as follows
(a)
SIMULTANEOUS Mode : In this mode, the prompts are recorded in
the 2 languages and an additional short Pilot prompt containing the
Multilingual prompt is played as soon as the call is answered by the unit.
This Pilot prompt is described in the next Program #121 and must be
recorded and enabled. Here, the Pilot prompt would be, for example “To
continue in English, press 1, Pour continuer en français veuillez
composer le numéro Deux”. Depending on the digit pressed by the caller,
the Main greeting and the default prompts in the corresponding Language
are played.
If the caller does not press any digit, the main greeting of the Primary
Language is played.
(b)
PRIMARY Mode : In this mode, you may record the Greetings and
the prompts in the 2 languages but select either of them as the active
language. The Pilot greeting must be disabled. For example, you have
recorded the Greetings and the prompts in English (Language #1) and
French (Language #2) but you would like to have only the French prompts
enabled. In such a case, under this program, set the Primary Language = 2.
If it is desired to change the Primary Language at a later date, program the
language number accordingly. This feature allows you to have 2 languages
without having to record the prompts every time you want to change the
language.
In this ‘Primary Language’ mode of operation, the short Pilot greeting is not
applicable. Enabling the Pilot greeting would automatically select the
‘Simultaneous’ mode of multilingual operation.
To select the Language of choice, enter 120 n where ‘n’ is the Language
number and may be = 1 or 2 only.
Note : The total duration of the Pilot prompt and all the Multilingual
prompts must not exceed 4 minutes.
The “Language Number” is also used to change the DAY / NIGHT /
HOLIDAY greeting of the second language in the Multilingual mode of
operation. When the Multilingual mode has been enabled, the programs
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