Synectix ATT 2000, User Manual

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Note :
!
Important : It is the user's responsibility to record and assign the message
numbers appropriately.
!
Important : It is the user's responsibility to ensure that the menu options
recorded in the Level 1 and 2 menus match the entries for the Level 3
menus in the Single digit-dialing plan.
!
It is not necessary to record the menu messages in any particular order.
!
Extension numbers may not have 9 as the starting digit (since 9 signifies a
voice menu)
!
The entries in program 103 for Audiotex options accept entries up to 5
digits for extensions and when the first digit of the entry is ‘9’ (signifying an
Audiotex entry) only 2 digits after the ‘9’ will be accepted.
!
A maximum of 6 options may be given in a Level 2 menu. Hence, for
example, 103 5 901 02 03 04 05 06 07 is the maximum allowed.
!
While recording any of the Audiotex messages, if the end of recording
space is reached, the unit gives 7 short beeps and automatically terminates
the recording. An attempt to record a new message immediately
terminates with the 7 short beeps and a “This entry is Invalid” prompt.
When there is no further recording space available, an existing message
may be re-recorded till it fills up the same amount of space that it had
occupied earlier.
!
There is no provision to delete a message once it is recorded. Hence, if all
available space is used up and if an existing message is to be deleted, start
re-recording that message and terminate within 1 second itself.
!
While recording the Audiotex messages, the recording may be terminated
by pressing the # key (allow a 3 second silence before pressing the # key).
!
Important : Sometimes, when the recording of a voice menu message is
terminated by pressing the # key, the # tone also gets recorded at the end
of the message. When this message is played back to a caller accessing the
voice menus, the call may get terminated because the # tone at the end of
the message may be taken as the # tone pressed by the caller to terminate
the call. Hence, it is very important to play back each message after recording
and ensure that you do not hear the # tone at the end of the message. If the #
tone is recorded, you must re-record the message to ensure that the # tone
does not get recorded at the end of the message. However, this is a very rare
occurrence and you may not need to re-record at all in most cases.
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