Symbol PDT 3400 Series, Product Reference Manual

Page: 14 / 146

xii
PDT 3400 Product Reference Guide
Service Information
If you have a problem with your equipment, contact the Symbol Support Center. Before
calling, have the model number, serial number, and (if necessary) several of your bar code
symbols at hand.
Call the Support Center from a phone near the equipment so that the service person can try
to talk you through your problem. If the equipment is found to be working properly and the
problem is symbol readability, the Support Center will request samples of your bar codes for
analysis at our plant.
If your problem cannot be solved over the phone, you may need to return your equipment
for servicing. If that is necessary, you will be given specific directions.
Note: Symbol Technologies is not responsible for any damages incurred during
shipment if the approved shipping container is not used. Shipping the units
improperly can possibly void the warranty. If the original shipping
container was not kept, contact Symbol to have another sent to you.
Symbol Support Center
For service information, warranty information or technical assistance, call:
USA
SYMBOL SUPPORT CENTER
1-800-653-5350
Canada
Mississauga, Ontario
Canadian Headquarters
(905) 629-7226
Europe
Symbol Place
Winnersh Triangle
Berskshire RG4 5TP
United Kingdom
+44 1189 45 7222(outside UK)
0 1189 45 7222 (inside UK)