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5
In the Control Center, click Status > Overview after several minutes have
passed.
Typically, a few moments are sufficient time for statistics to update on the
Control Center.
The Viruses counter on the Overview page increases by one if filtering is
working.
6
Check the mailbox for the test account to verify receipt of the cleaned message
with the text indicating cleaning has occurred.
Verifying filtering to Spam Quarantine
If you configure the Symantec Mail Security to forward spam messages to Spam
Quarantine as described below, you should see spam messages when you enter
Spam Quarantine. There can be a slight delay until the first spam message arrives,
depending on the amount of spam received at your organization.
If new spam messages arrive for a user while that user is viewing quarantined
messages, the new spam messages will be displayed after a page change. For
example, if you're viewing an individual message and then return to the message
list, any newly arrived messages are added to the message list and displayed in
accordance with the sorting order.
Symantec Mail Security must be configured to forward spam messages to Spam
Quarantine. If the default configuration is not changed, Symantec Mail Security
inserts
[Spam]
in the subject line of spam messages and delivers them to users'
normal inbox rather than to Spam Quarantine.
Any antispam message category can be configured via policy to forward messages
to Spam Quarantine for groups assigned to that policy. You can choose to have
all, some or none of the available message types forwarded to Spam Quarantine,
depending on the policies set for each.
To verify sending a spam message to Spam Quarantine
1
Using an email client such as Microsoft Outlook Express, open an email
addressed to an account that belongs to a group configured to filter spam to
Spam Quarantine.
2
Give the message a subject that is easy to find such as Test Spam Message.
3
To classify the message as spam, include the following URL on a line by itself:
http://www.example.com/url-1.blocked/
4
Send the message.
167
Testing Symantec Mail Security
Verifying filtering to Spam Quarantine
Summary of Contents for 10744983 - Mail Security 8320
Page 1: ...Symantec Mail Security Administration Guide...
Page 8: ......
Page 14: ...Glossary Index Contents 14...
Page 22: ...About Symantec Mail Security Where to get more information 22...
Page 68: ...Configuring email settings Configuring scanning settings 68...
Page 130: ...Configuring email filtering Managing policy resources 130...
Page 156: ...Working with Spam Quarantine Configuring Spam Quarantine 156...
Page 164: ...Working with Suspect Virus Quarantine Configuring Suspect Virus Quarantine 164...
Page 176: ...Configuring alerts and logs About logs 176...
Page 220: ...Administering the system Periodic system maintenance 220...