Symantec 10744983 - Mail Security 8320, Administration Manual

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To search using time range
◆ Choose a time range from the Time Range list to show all messages received
during that time range.
Search details
The search function is optimized for searching a large number of messages.
However, this can lead to unexpected search results.
Keep in mind the following when analyzing search results:
■
You can use * (asterisk) to perform wildcard searches (zero-or-more characters).
It also functions as a logical AND character. In addition, you can search on
special characters such as & (ampersand), ! (exclamation point), $ (dollar sign),
and # (pound sign).
■
To search for an exact phrase, enclose the phrase in " " (double quotes).
■
Even a single character will be treated as a substring target.
■
If any word in a multiple word search is found in a message, that message is
considered a match. For example, searching for red carpet will match "red
carpet," "red wine," and "flying carpet."
■
Tokens are matched with substring semantics. Searching for a subject with
the search target <in> will match "Lowest rate in 45 years," "RE: re: Sublime
Bulletin (verification)," "Up to 85% off Ink Cart no shipping!," and
"Re-finance at todays super low rate."
■
Search results are sorted by descending date order by default but can be
resorted by clicking on a column heading.
■
All text searches are case-insensitive. This means that if you typed emerson
in the From box, then messages with a
From:
header containing emerson,
Emerson, and eMERSOn would all be displayed in the search results.
■
The amount of time required for a search is dependent on how many search
boxes you filled in and the number of messages in the current mailbox.
Searching in the administrator mailbox will take longer than searching in a
user's mailbox.
■
Spammers usually "spoof" or forge some of the visible message headers such
as
From:
and
To:
and the invisible envelope information. Sometimes they forge
header information using the actual email addresses or domains of innocent
people or companies.
139 Working with Spam Quarantine
Working with messages in Spam Quarantine for administrators