26
Problem
Possible Solution
Optics are dirty
• Rotate the scope. If dust particles in the
picture rotate, the dust is located on the
scope itself. Follow the manufacturer’s
instructions for cleaning the eyepiece and
negative lens.
• If particles in the picture do not move
when you rotate the scope, the particles are
located on the coupler or camera. Remove
the scope and clean the window on the front
of the coupler with a dry or alcohol-tipped
cotton swab.
• If dust particles lie between the coupler and
camera, remove the coupler and clean the
coupler and camera windows.
• Ensure all components are completely dry
before reassembling them, or fogging may
result.
Blurry picture
• Ensure the coupler or C-mount scope is in
focus.
• On the Home screen, ensure the surgical
specialty is not set to FLEXI-SCOPE unless you
are using a flexible scope.
Camera head button
error symbol appears
on display monitor:
• Return the camera head to Stryker for
service.
• If the symbol appears, the camera head
buttons are non-functional but the camera
head will still provide a video signal to the
console. The camera can be operated from
the console.
SIDNE device does not
recognize camera head
• Contact your Stryker representative for
compatibility settings.
Note:
If this troubleshooting guide does not resolve the problem, call Stryker
Technical Support at 1-877-478-7953 (inside the U.S.) or refer to the standard
warranty.
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