© 2009 SpinetiX S.A. All rights reserved.
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SPINETIX HARDWARE LIMITED WARRANTY
AGREEMENT
SpinetiX S.A. manufactures its hardware products from parts and components that are
new or equivalent to new in accordance with industry-standard practices. SpinetiX
warrants to the Customer in accordance with the following provisions that its branded
hardware products, purchased by the Customer from a SpinetiX company or an
authorized SpinetiX Reseller, will be free from defects in materials, workmanship and
design affecting normal use, as long as the original End User continues to own or use the
Product. The firmware installed in the hardware Product is covered by the SpinetiX End-
User Software License Agreement and is guaranteed according to the terms of the
Software Limited Warranty stated therein.
In the event of discontinuance of product manufacture, SpinetiX warranty support is
limited to two (2) years from the announcement of discontinuance. Products for which
proper claims are made will, at SpinetiX’ option, be repaired or replaced. SpinetiX owns
all parts removed from repaired products. SpinetiX uses new and reconditioned parts
made by various manufacturers in performing repairs and building replacement products.
Exclusions:
This Warranty does not apply to defects from: improper or inadequate installation, use or
maintenance; actions or modifications by unauthorized third party or the Customer
accidental or willful damage.
This Warranty does not apply to the external power supply unit nor the internal memory
medium.
Making a Claim:
The Customer must send a RMA (Return Material Authorization) to SpinetiX and always
supply proof of purchase, indicating name and address of the Reseller, date of purchase,
model and serial number, name and address of the Customer and details of symptoms
and configuration at time of malfunction, including peripheral and software used.
Otherwise, SpinetiX may refuse the guarantee claim. Customer must send to SpinetiX
defective product properly packed in original or equally protective packaging together
with details listed above and the RMA number provided to the Customer by SpinetiX.
Limitation and Statutory Rights:
SpinetiX makes no other warranty, guarantee or like statement other than as explicitly
stated above and this Warranty is given in place of all other warranties whatsoever, to
the fullest extent permitted by law. In the absence of applicable legislation, this Warranty
will be the Customer's sole and exclusive remedy against SpinetiX or any of its affiliates,
and neither SpinetiX nor any of its affiliates shall be liable for loss of profit or contracts,
or any other indirect or consequential lost arising from negligence, breach of contract, or
howsoever.
SPINETIX PRODUCTS ARE NOT INTENDED FOR USE IN DIRECT LIFE SUPPORT
APPLICATIONS WHERE MALFUNCTION MAY RESULT IN DIRECT PHYSICAL HARM OR
INJURY TO PERSONS. NO WARRANTIES OF ANY KIND, INCLUDING, BUT NOT LIMITED
TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR
PURPOSE ARE OFFERED.
This Hardware Limited Warranty Agreement shall be governed by and construed in
accordance with the laws of Switzerland. If any portion hereof is found to be void or
unenforceable, the remaining provisions of this Agreement shall remain in full force and
effect. This Agreement constitutes the entire agreement between the parties with respect
to the use of the Hardware.
