Spartherm Premium A-3RL-60h, Operating Manual

Page: 53 / 226

GB 24
7. GENER AL WARR ANT Y CONDITIONS
7.1 GENER AL
Spartherm Feuerungstechnik GmbH / the “manufacturer” offers end customers
/ consumers as well as their dealers and intermediaries a temporary warranty
of durability for the products it produces in accordance with the conditions and
scope described below.
The manufacturer warranty offered shall apply without prejudice to manda-
tory statutory liability provisions, e.g. product liability law, in cases of intent
or gross negligence or as a result of injury to life, limb or health caused by
Spartherm or its vicarious agents. This applies in addition to the statutory
warranty which the seller is obliged to guarantee its consumer.
A consumer as defined by this manufacturer warranty is any natural person
who is the owner of the product and who has not purchased the product to
resell it or to install it at third-party premises within the scope of commercial
or self-employment activities. The initial purchaser is the consumer who firstly
bought the product from Spartherm Feuerungstechnik GmbH, a dealer or
another natural person or corporate entity who, within the scope of commer-
cial or self-employment activities, resells or installs the product.
Spartherm produces high-quality products according to state-of-the-art
technology. The materials used have been carefully selected and - like the
production process - are subject to on-going quality control. Specialist knowl-
edge is required when assembling and installing the products. Our products
must, therefore, only be installed and started up by specialist technical staff,
in compliance with current statutory provisions.
7.2 WARR ANT Y PERIOD/SCOPE
The general warranty terms apply exclusively within Germany and the Euro-
pean Union.
The warranty applies to products purchased after 1 July 2016 (proof of
purchase).
Spartherm guarantees that its products are free from material defects,
production and design errors. Claims for compensation for consequential
losses or on the basis of product liability only apply in accordance with legal
provisions. Within the scope of this warranty, defects that have been shown
to be due to a material defect or a production/design error shall be remedied
A warranty period of 5 years as of the date of purchase by the initial
purchaser, and a maximum of 6 years after production, shall apply to the
following products.
• Fireplace insert body
• Fireplace
body
• Fireplace cassette body
• Fireplace door body
A 24-month warranty period is offered as of the date of purchase by the
initial customer for the following products:
• Vertical sliding technology
• Control elements such as handles, actuating levers, shock absorbers
• Electric and electronic components such as fans, speed regulators, orig-
inal parts
• All purchased articles and safety equipment
Spartherm offers a 6-month warranty as of the date of purchase by the
initial customer for
• Wearing parts in the fire area such as the fireclay, vermiculite, fire grates,
seals and glass ceramic.
The warranty period is not extended as a result of the provision of services
within the scope of this warranty, unless the product has been replaced
completely.
02_BA_Brennzellen_2020_GB.indd 24 27.08.2020 15:29:06