Before you start, make sure to back up any important data that is saved on the
internal memory of your device to a memory card or other non-internal
memory.
From your Home screen, tap
.
Find and tap
6
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>
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>
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.
To delete information such as music and pictures from your internal storage,
mark the relevant checkbox.
Tap
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.
If required, draw your screen unlock pattern or enter your screen unlock
password or PIN to continue.
To confirm, tap
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.
If you enabled Protection by my Xperia on your device, you will be asked to input the Google™
account credentials you used to activate Protection by my Xperia when you try to perform a
factory data reset. For more information on Protection by my Xperia, see
Lockdown mode
on
page 130.
Your device does not revert to an earlier software version of Android™ even if you perform a
factory data reset.
If you forget your screen unlock password, PIN or pattern in step 6, you can use the device
repair feature in PC Companion or Sony Bridge for Mac to erase the security layer. By running
the repair feature, you are reinstalling software for your device and you may lose some
personal data in the process.
Using your device in wet and dusty conditions
Your device is waterproof and protected against dust, so don’t worry if you get
caught in the rain or want to wash off dirt under a tap, but remember: all ports and
attached covers should be firmly closed. You should not: put the device completely
underwater; or expose it to seawater, salt water, chlorinated water or liquids such as
drinks. Abuse and improper use of device will invalidate warranty. The device has
Ingress Protection rating IP65/68. For more info see
www.sonymobile.com/
waterproof/.
Your device has a capless USB port. The USB port must be completely dry before a
cable can be connected for charging or data transfer, for example. If your device gets
exposed to water and the USB port gets wet, wipe the device dry with a microfibre
cloth and shake it several times with the USB port facing downwards. Repeat the
procedure until no moisture is visible in the USB port.
Your warranty does not cover damage or defects caused by abuse or use of your
device against Sony Mobile’s instructions. For more information about the warranty,
refer to the Important information, which can be accessed via
support.sonymobile.com or the Setup guide in your device.
Warranty, SAR and usage guidelines
For information about warranty, SAR (Specific Absorption Rate) and safety guidelines,
please read the IImportant information provided in the
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in your device.
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Got an old device lying around the house? Why not recycle it? By doing so, you will
help us reuse its materials and components, and you’ll protect the environment, too!
Find out more about the recycling options in your region at
www.sonymobile.com/recycle.
Limitations to services and features
Some of the services and features described in this User guide are not supported in
all countries/regions or by all networks and/or service providers in all areas. Without
limitation, this applies to the GSM International Emergency Number, 112. Please
137
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