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Support for your device
Use the Support application in your device to search a User guide, read
troubleshooting guides, and find information about software updates and other
product-related information.
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From your Home screen, tap
.
Find and tap
, then select the required support item.
Make sure that you have a working Internet connection, preferably over Wi-Fi®, to limit data
traffic charges when using the Support application.
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Some applications and settings have help available in the options menu, which is
normally indicated by in the specific applications.
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You can enable the sending of usage info from your device so that Sony Mobile can
receive anonymous bug reports and statistics that help improve our software. None
of the information gathered includes personal data.
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From your Home screen, tap
.
Find and tap
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Mark the
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checkbox if it is not already marked.
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Computer tools
There are a number of tools available to help you connect your device to a computer
and manage content such as contacts, movies, music and photos.
This device has a capless USB port. If your device gets exposed to water, ensure the USB port
is completely dry before inserting a USB cable.
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PC Companion is a computer application that gives you access to additional features
and services which help you to:
ವ
Transfer contacts, music, video and pictures to and from your old device.
ವ
Transfer content from your old iPhone™, Blackberry™, Android™ or Sony device
using Xperia™ Transfer.
ವ
Update your device software.
ವ
Back up content on your computer.
ವ
Sync calendars between a computer and your device.
To use the PC Companion application, you need an Internet-connected computer
running one of the following operating systems:
ವ
Microsoft® Windows® 7
ವ
Microsoft® Windows® 8
ವ
Microsoft® Windows Vista®
ವ
Microsoft® Windows® XP (Service Pack 3 or higher)
You can download PC Companion at http://support.sonymobile.com/global-en/
tools/pc-companion.
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