Sony WH-XB910N, Help Manual

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Help Guide
Wireless Noise Canceling Stereo Headset
WH-XB910N
Making a video call on your computer
When you make a video call on your computer, you can talk wirelessly from your headset.
Hint
When the settings of the video calling application cannot be checked or calling connections [Headset (WH-XB910N Hands-Free)]
cannot be selected, select [Headset (WH-XB910N Hands-Free)] on the settings of your computer to make connections. See
“
Connecting to a paired computer (Windows 10) ”, “ Connecting to a paired computer (Windows 8.1) ” or “ Connecting to a paired
computer (Mac) ”.
Note
Depending on the computer or application you are using, the headset may not work properly during a video call. This may be
improved by restarting the computer.
Related Topic
How to make a wireless connection to Bluetooth devices
Pairing and connecting with a computer (Windows 10)
Pairing and connecting with a computer (Windows 8.1)
Pairing and connecting with a computer (Mac)
Connecting to a paired computer (Windows 10)
Connecting to a paired computer (Windows 8.1)
Connecting to a paired computer (Mac)
Disconnecting Bluetooth connection (after use)
Customer support websites
Connect the headset to your computer via Bluetooth connection.
1
Launch the video calling application on your computer.
2
Check the settings (*) of the video calling application.
When you make a video call on your computer, select calling connections (HFP/HSP) and not music playback
connections (A2DP). If you select music playback connections, a video call may not be available.
On the speaker settings, select calling connections [Headset (WH-XB910N Hands-Free)] (**). ([Headphones
(WH-XB910N Stereo)] (**) is for music playback connections.)
On the microphone settings, select calling connections [Headset (WH-XB910N Hands-Free)] (**).
Depending on the video calling application you are using, calling connections [Headset (WH-XB910N Hands-
Free)] (**) or music playback connections [Headphones (WH-XB910N Stereo)] (**) may not be selectable on the
speaker or microphone settings, and only [WH-XB910N] may be displayed. In that case, select [WH-XB910N].
As for frequently asked questions and answers, refer to the customer support website.
3
Depending on the video calling application you are using, this function may not be available. *
Names may vary according to the computer or the video calling application you are using. **
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