102
List of Error Codes
If a system error occurs, the error code appears in a dialog box.
Check the displayed error code using the following table to resolve the issue.
Code
Type
Error message
Solution
1001
Error
An unhandled exception
caused rebooting.
An unhandled exception occurred. This
message is displayed after rebooting,
with a high probability of recovery from
the error. However, if the message display
persists, acquire logs to investigate the
cause of the error.
If the cause cannot be determined,
contact your Sony support
representative.
1091
Warn
Active Learning license is
not activated. The
connection will be lost in
3 minutes.
This is not an error. You can try the Pod
sharing function for 3 minutes without
having an Active Learning license.
1092
Warn
Active Learning license is
not activated. The
connection was lost.
This message appears after the trial
period for the Pod sharing function has
expired.
1093
Warn
Remote Communication
license is not activated.
The connection will be
lost in 3 minutes.
This is not an error. You can try the video
conferencing function for 3 minutes
without having a Remote Communication
license.
1094
Warn
Remote Communication
license is not activated.
The connection was lost.
This message appears after the trial
period for the video conferencing function
has expired.
1095
Warn
Streaming Output license
is not activated.
The connection will be
lost in 3 minutes.
This is not an error. You can try the
streaming output function for 3 minutes
without having a Streaming Output
license.
1096
Warn
Streaming Output license
is not activated. The
connection was lost.
This message appears after the trial
period for the streaming output function
has expired.
1002
Info
The latest version ({0})
was found. Please update
Vision Exchange.
Execute a software update.
