112
Symptom
Cause
Solution
Other
applications
cannot be
launched
during
maintenance
on the main
unit.
McAfee Embedded Control whitelisting type antivirus software is installed in
the main unit. By factory default, only those applications that are registered
in the whitelist can be launched.
To install other applications used for maintenance, use the following
procedure.
1.
Log in to the OS as an administrator.
2.
Run Maintenance.exe on the desktop.
3.
Command Prompt appears.
4.
Execute commands in Command Prompt to run installers and copy files.
Maintenance.exe has McAfee Embedded Control update permission.
Programs installed using Maintenance.exe are automatically added to the
whitelist.
Cannot sign In
to Skype for
Business.
The clock on the
unit is not set to the
correct time.
Set the date and time on the unit.
The inability to sign in when the clock is not set to the
correct time is a Skype for Business specification.
Failed to
connect to
remote party
using Skype for
Business.
A microphone or
speaker is not
connected.
Connect a microphone and speaker.
The inability to sign in when a microphone and
speaker are not connected is a Skype for Business
specification.
When
connecting a
display, part of
the image
protrudes
beyond the
boundary of
the screen and
is not
displayed.
For details about display issues, refer to the manual for the display used.
Use the following procedure to change the screen magnification setting.
1.
Log in to the OS as an administrator.
2.
Right-click on the desktop, and select [Intel
®
Graphics Settings].
3.
Click the [Display] icon.
4.
Select [Maintain Aspect Ratio] or [Maintain Display Scaling] under
[Scaling].
When [Maintain Aspect Ratio] is selected, the screen is displayed at
maximum size while retaining the aspect ratio of the image.
When [Maintain Display Scaling] is selected, the display magnification
function is used.
5.
Click [Apply].
If a confirmation message appears, follow the instructions in the
message.
6.
Reboot the system.
