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VAIO User Guide VPCEG1/VPCEH1/VPCEJ1/VPCEL1 Series

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How to Use

Troubleshooting

Hardware

Software

Network / Internet

Backup / Recovery

Security

Peripheral Devices

What should I do if my VAIO computer screen

freezes?

Restart your VAIO computer.
Press the

Ctrl

+

Alt

+

Delete

keys and click (arrow) and

Restart

.

If the problem persists, press and hold the power button for more than four seconds, or
slide the power switch to the right for more than four seconds.

© 2011 Sony Corporation

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Summary of Contents for VAIO VPCEG13FX

Page 1: ...net Connections Settings Playback Backup Recovery Security Other Operations Notifications VAIO User Guide VPCEG1 VPCEH1 VPCEJ1 VPCEL1 Series Use this manual if you encounter any problems or have any questions about your VAIO computer Read This First 2011 Sony Corporation 1 ...

Page 2: ...J1 VPCEL1 Series Back Back to Top VAIO computer Troubleshooting How to Use Parts Description Setup Network Internet Connections Settings Playback Backup Recovery Security Other Operations Notifications Parts Description 2011 Sony Corporation 2 ...

Page 3: ... Back Back to Top Battery Power VAIO computer Memory module Supplied items Troubleshooting How to Use Parts Description Setup Network Internet Connections Settings Playback Backup Recovery Security Other Operations Notifications Setup 2011 Sony Corporation 3 ...

Page 4: ... Series Back Back to Top Button LAN Internet Wireless LAN Troubleshooting How to Use Parts Description Setup Network Internet Connections Settings Playback Backup Recovery Security Other Operations Notifications Network Internet 2011 Sony Corporation 4 ...

Page 5: ...AN Optical digital output Power USB BLUETOOTH CD DVD BD HDMI Internet Microphone Peripheral device Speakers Wireless LAN Troubleshooting How to Use Parts Description Setup Network Internet Connections Settings Playback Backup Recovery Security Other Operations Notifications Connections 2011 Sony Corporation 5 ...

Page 6: ...d Power Service and support Touch pad BIOS Button Camera HDMI Memory module Optical digital output Peripheral device Security Speakers VAIO computer Troubleshooting How to Use Parts Description Setup Network Internet Connections Settings Playback Backup Recovery Security Other Operations Notifications Settings 2011 Sony Corporation 6 ...

Page 7: ...CEL1 Series Back Back to Top CD DVD BD Peripheral device HDMI Troubleshooting How to Use Parts Description Setup Network Internet Connections Settings Playback Backup Recovery Security Other Operations Notifications Playback 2011 Sony Corporation 7 ...

Page 8: ...in storage device CD DVD BD Recovery VAIO computer Backup Button Partition Service and support Troubleshooting How to Use Parts Description Setup Network Internet Connections Settings Playback Backup Recovery Security Other Operations Notifications Backup Recovery 2011 Sony Corporation 8 ...

Page 9: ...Back Back to Top BIOS Password VAIO computer Internet Service and support Troubleshooting How to Use Parts Description Setup Network Internet Connections Settings Playback Backup Recovery Security Other Operations Notifications Security 2011 Sony Corporation 9 ...

Page 10: ...Memory module Power USB Built in storage device CD DVD BD Internet Memory card Partition Touch pad VAIO computer Troubleshooting How to Use Parts Description Setup Network Internet Connections Settings Playback Backup Recovery Security Other Operations Notifications Other Operations 2011 Sony Corporation 10 ...

Page 11: ...ad this first Service and support VAIO computer Care and maintenance Product registration Security Supplied items Troubleshooting How to Use Parts Description Setup Network Internet Connections Settings Playback Backup Recovery Security Other Operations Notifications Notifications 2011 Sony Corporation 11 ...

Page 12: ...re Software Network Internet Backup Recovery Security Peripheral Devices VAIO User Guide VPCEG1 VPCEH1 VPCEJ1 VPCEL1 Series Use this manual if you encounter any problems or have any questions about your VAIO computer 2011 Sony Corporation 12 ...

Page 13: ...nual are available depending on your model Illustrations Illustrations photos or screenshots in this manual may look slightly different depending on the model or options you selected Software The preinstalled software may vary depending on the model or options you selected The software described in this manual may not be preinstalled on your VAIO computer Supplied manuals The following manuals are...

Page 14: ...erein in whole or in part may not be reproduced translated or reduced to any machine readable form without prior written approval Sony Corporation provides no warranty with regard to this manual the software or other information contained herein and hereby expressly disclaims any implied warranties or merchantability or fitness for any particular purpose with regard to this manual the software or ...

Page 15: ...Related Topic About Online Support Website 2011 Sony Corporation 15 ...

Page 16: ... features on the sides of the VAIO computer such as connection ports Parts and Controls on the Bottom Describes the features on the bottom of the VAIO computer You might be looking for the following topics Checking Supplied Items Notes on Adding and Removing Memory Modules Adding and Removing Memory Modules Setting Up an Appropriate Work Environment Booting Your VAIO Computer from External Devices...

Page 17: ...ttery pack into the battery compartment on the bottom of your VAIO computer Charging the Battery Pack The battery pack can be charged even while you are using your VAIO computer when the computer is connected to a power source You might be looking for the following topics Notes on Using the Battery Pack Using Sleep Mode Using Hibernate Mode Notes on Sleep Mode Selecting a Power Plan Extending the ...

Page 18: ...harged even while you are using your VAIO computer when the computer is connected to a power source Connecting a Power Source Connect your VAIO computer to an AC power source Turning on Your VAIO Computer Turn on your VAIO Computer to start Windows Shutting Down Your VAIO Computer Shut down your VAIO computer properly to avoid losing unsaved data You might be looking for the following topics Using...

Page 19: ...ease computer speed or to improve computer performance when running programs simultaneously increase the amount of memory by installing optional memory modules Setting Up an Appropriate Work Environment This topic describes where to or not to place your VAIO computer and ergonomic instructions You might be looking for the following topics Parts and Controls on the Front Parts and Controls on the S...

Page 20: ... Notes on Adding and Removing Memory Modules Before adding or removing memory modules read the following precautions thoroughly Adding and Removing Memory Modules If you want to increase computer speed or to improve computer performance when running programs simultaneously increase the amount of memory by installing optional memory modules You might be looking for the following topics Viewing the ...

Page 21: ...Top Troubleshooting How to Use Parts Description Setup Network Internet Connections Settings Playback Backup Recovery Security Other Operations Notifications Supplied items Checking Supplied Items Check all items packed with the product before use 2011 Sony Corporation 21 ...

Page 22: ...ack Backup Recovery Security Other Operations Notifications Button Using the Internet without Starting Windows Quick Web Access the Web button The Quick Web Access function enables you to access the Internet without starting Windows You might be looking for the following topics Changing the Button Assignment VAIO Button About the ASSIST Button 2011 Sony Corporation 22 ...

Page 23: ...About the Network LAN The network LAN enables you to connect your VAIO computer to the Internet and transfer data between the computer and other devices Connecting to the Internet with a Wired Connection Before using the Internet you need to sign up with an Internet Service Provider ISP and set up devices required for connecting your VAIO computer to the Internet About the Wireless LAN Standards T...

Page 24: ...tandards The Wireless Local Area Network WLAN allows your VAIO computer to connect to a network through a wireless connection Before Using the Wireless LAN You first need to establish wireless LAN communications between your VAIO computer and an access point not supplied before connecting the computer to the Internet using the wireless LAN Starting Wireless LAN Communications You can establish wir...

Page 25: ...need to establish wireless LAN communications between your VAIO computer and an access point not supplied before connecting the computer to the Internet using the wireless LAN Starting Wireless LAN Communications You can establish wireless LAN communications between your VAIO computer and an access point not supplied using VAIO Smart Network Stopping Wireless LAN Communications Stop wireless LAN c...

Page 26: ... an external microphone to your VAIO computer and enjoy voice chat etc Changing the Sound Output Device If there is no sound from the device connected to your VAIO computer you need to change the device for sound output Connecting a High Quality Digital Sound Output Device between Your VAIO Computer and a TV You can connect a high quality home theater receiver or other surround sound decoder devic...

Page 27: ...ns Battery Installing Removing the Battery Pack Install the battery pack into the battery compartment on the bottom of your VAIO computer You might be looking for the following topics Charging the Battery Pack Notes on Using the Battery Pack Using Sleep Mode Using Hibernate Mode Notes on Sleep Mode Selecting a Power Plan Extending the Battery Life Charge Indicator Status List About Power Saving Mo...

Page 28: ...r Projector You can connect an external display such as a computer display or a projector to your VAIO computer with a display cable not supplied Refer to the manual that came with your external display or projector for more information on installation and use Notes on the LCD screen Read the following precautions for correct use of the LCD screen Selecting Display Modes You can switch the display...

Page 29: ...Parts Description Setup Network Internet Connections Settings Playback Backup Recovery Security Other Operations Notifications Headphones Connecting External Speakers or Headphones You can connect external sound output devices such as speakers or headphones to your VAIO computer 2011 Sony Corporation 29 ...

Page 30: ...About the Network LAN The network LAN enables you to connect your VAIO computer to the Internet and transfer data between the computer and other devices Connecting to the Internet with a Wired Connection Before using the Internet you need to sign up with an Internet Service Provider ISP and set up devices required for connecting your VAIO computer to the Internet About the Wireless LAN Standards T...

Page 31: ...al digital output Changing the Sound Output Device If there is no sound from the device connected to your VAIO computer you need to change the device for sound output Connecting a High Quality Digital Sound Output Device between Your VAIO Computer and a TV You can connect a high quality home theater receiver or other surround sound decoder devices between your VAIO computer and a TV using an HDMI ...

Page 32: ...k into the battery compartment on the bottom of your VAIO computer Connecting a Power Source Connect your VAIO computer to an AC power source You might be looking for the following topics Charging the Battery Pack Turning on Your VAIO Computer Shutting Down Your VAIO Computer Using Sleep Mode Using Hibernate Mode Notes on Using the Power Source Notes on Sleep Mode Selecting a Power Plan Restarting...

Page 33: ...Parts Description Setup Network Internet Connections Settings Playback Backup Recovery Security Other Operations Notifications USB Connecting a USB Device You can connect a Universal Serial Bus USB device such as a mouse floppy disk drive speaker or printer to your VAIO computer 2011 Sony Corporation 33 ...

Page 34: ...ital still camera headset or mouse Communicating with Another BLUETOOTH R Device such as a Mouse BLUETOOTH equipped models You can connect BLUETOOTH devices to your VAIO computer Stopping BLUETOOTH R Communications BLUETOOTH equipped models Stop BLUETOOTH communications using VAIO Smart Network Notes on Using the BLUETOOTH R Function BLUETOOTH equipped models Before using the BLUETOOTH function re...

Page 35: ...VAIO computer You might be looking for the following topics Booting Your VAIO Computer from External Devices Playing Blu ray 3D TM Disc Media on a 3D TV Intel Graphics or NVIDIA video controller equipped models Blu ray Disc TM Drive equipped models Inserting Removing a Disc Optical disc drive equipped models Supported Discs Optical disc drive equipped models About Region Codes Optical disc drive e...

Page 36: ...your VAIO computer with an HDMI cable not supplied Changing the Resolution Size of the Screen Image on an HDMI Connected Device You can change the screen resolution or size of your VAIO computer s screen image displayed on an external display such as a TV connected to the computer with an HDMI cable not supplied You might be looking for the following topics Playing Blu ray 3D TM Disc Media on a 3D...

Page 37: ...out the Wireless LAN Standards The Wireless Local Area Network WLAN allows your VAIO computer to connect to a network through a wireless connection Before Using the Wireless LAN You first need to establish wireless LAN communications between your VAIO computer and an access point not supplied before connecting the computer to the Internet using the wireless LAN Starting Wireless LAN Communications...

Page 38: ...ork Internet Connections Settings Playback Backup Recovery Security Other Operations Notifications Microphone Connecting an External Microphone You can connect an external microphone to your VAIO computer and enjoy voice chat etc You might be looking for the following topics Adjusting the Microphone Volume 2011 Sony Corporation 38 ...

Page 39: ... your desktop across separate displays For example if you have an external display connected to the monitor port the computer screen and the external display can function as a single desktop Connecting a TV with an HDMI Input Port You can connect a TV with an HDMI input port to your VAIO computer with an HDMI cable not supplied Connecting an External Display or Projector You can connect an externa...

Page 40: ...net Connections Settings Playback Backup Recovery Security Other Operations Notifications Speakers Connecting External Speakers or Headphones You can connect external sound output devices such as speakers or headphones to your VAIO computer You might be looking for the following topics Adjusting the Speakers Volume 2011 Sony Corporation 40 ...

Page 41: ...need to establish wireless LAN communications between your VAIO computer and an access point not supplied before connecting the computer to the Internet using the wireless LAN Starting Wireless LAN Communications You can establish wireless LAN communications between your VAIO computer and an access point not supplied using VAIO Smart Network Stopping Wireless LAN Communications Stop wireless LAN c...

Page 42: ...ter you need to change the device for sound output Adjusting the Volume in Windows You can adjust the volume on each software application from the Control Panel window Connecting a High Quality Digital Sound Output Device between Your VAIO Computer and a TV You can connect a high quality home theater receiver or other surround sound decoder devices between your VAIO computer and a TV using an HDMI...

Page 43: ...orking on Sleep mode is useful when you take a short rest for example Using Hibernate Mode In Hibernate mode the current state of your VAIO computer is saved to the built in storage device and then the computer is turned off Hibernate mode is useful when you do not intend to use the computer for an extended period of time Notes on Sleep Mode Read the following precautions before using Sleep mode S...

Page 44: ...e or a USB floppy disk drive by using the BIOS function You might be looking for the following topics Connecting an External DVD Drive Playing Blu ray 3D TM Disc Media on a 3D TV Intel Graphics or NVIDIA video controller equipped models Blu ray Disc TM Drive equipped models Inserting Removing a Disc Optical disc drive equipped models Supported Discs Optical disc drive equipped models About Region ...

Page 45: ...ith an HDMI input port to your VAIO computer with an HDMI cable not supplied Connecting an External Display or Projector You can connect an external display such as a computer display or a projector to your VAIO computer with a display cable not supplied Refer to the manual that came with your external display or projector for more information on installation and use Notes on the LCD screen Read t...

Page 46: ...Network Internet Connections Settings Playback Backup Recovery Security Other Operations Notifications Keyboard Changing the Button Assignment VAIO Button You can change the current task assigned to the VAIO button You might be looking for the following topics Combinations and Functions with the Fn Key 2011 Sony Corporation 46 ...

Page 47: ...s Description Setup Network Internet Connections Settings Playback Backup Recovery Security Other Operations Notifications Microphone Adjusting the Microphone Volume You can adjust the microphone volume You might be looking for the following topics Connecting an External Microphone 2011 Sony Corporation 47 ...

Page 48: ...tion Entry of the power on password will be prompted after the VAIO logo appears to start the computer Removing the Power on Password If power on password input for booting up your VAIO computer is no longer necessary follow these steps to remove the machine password and user password Creating Changing Removing Your Windows Password Setting the Windows password allows you to protect your VAIO comp...

Page 49: ...he built in storage device and then the computer is turned off Hibernate mode is useful when you do not intend to use the computer for an extended period of time Notes on Using the Power Source Read the following precautions before plugging your VAIO computer into an AC power source Notes on Sleep Mode Read the following precautions before using Sleep mode Selecting a Power Plan Power management h...

Page 50: ...s to keep your VAIO computer up to date Keeping Your VAIO Computer in Optimum Condition VAIO Care With VAIO Care you can regularly conduct performance checks and tune ups on your VAIO computer to keep it running at an optimum level Launch VAIO Care whenever a problem arises Updating Your VAIO Computer Be sure to update your VAIO computer with the following software applications to enhance the comp...

Page 51: ...ifications Touch pad Using the Touch Pad By sliding your finger on the touch pad you can move the pointer on the computer screen Enabling Disabling the Touch Pad You can enable disable the touch pad on your VAIO computer Disabling the Tapping Function on the Touch Pad You can disable the tapping function to avoid unintentional movements of the pointer caused by a light touch on the touch pad 2011 ...

Page 52: ...vices such as an optical disc drive or a USB floppy disk drive by using the BIOS function Setting Changing the Power on Password You can set a password power on password for booting up your VAIO computer using the BIOS function Entry of the power on password will be prompted after the VAIO logo appears to start the computer Removing the Power on Password If power on password input for booting up y...

Page 53: ... Settings Playback Backup Recovery Security Other Operations Notifications Button Changing the Button Assignment VAIO Button You can change the current task assigned to the VAIO button You might be looking for the following topics Using the Internet without Starting Windows Quick Web Access the Web button About the ASSIST Button 2011 Sony Corporation 53 ...

Page 54: ...ity Other Operations Notifications Camera Using the Built in Camera Built in camera equipped models If your VAIO computer is equipped with a built in camera you can make a video call through the Internet using communication software such as Windows Live Messenger You might be looking for the following topics Notes on the Built in Camera Built in camera equipped models 2011 Sony Corporation 54 ...

Page 55: ...your VAIO computer with an HDMI cable not supplied Changing the Resolution Size of the Screen Image on an HDMI Connected Device You can change the screen resolution or size of your VAIO computer s screen image displayed on an external display such as a TV connected to the computer with an HDMI cable not supplied You might be looking for the following topics Playing Blu ray 3D TM Disc Media on a 3D...

Page 56: ...et Connections Settings Playback Backup Recovery Security Other Operations Notifications Memory module Viewing the System Information You can view the system information of your VAIO computer You might be looking for the following topics Notes on Adding and Removing Memory Modules Adding and Removing Memory Modules 2011 Sony Corporation 56 ...

Page 57: ...al digital output Changing the Sound Output Device If there is no sound from the device connected to your VAIO computer you need to change the device for sound output Connecting a High Quality Digital Sound Output Device between Your VAIO Computer and a TV You can connect a high quality home theater receiver or other surround sound decoder devices between your VAIO computer and a TV using an HDMI ...

Page 58: ...splay connected to the monitor port the computer screen and the external display can function as a single desktop Connecting a TV with an HDMI Input Port You can connect a TV with an HDMI input port to your VAIO computer with an HDMI cable not supplied Connecting an External Display or Projector You can connect an external display such as a computer display or a projector to your VAIO computer wit...

Page 59: ...tion Setup Network Internet Connections Settings Playback Backup Recovery Security Other Operations Notifications Security Updating Your VAIO Computer Be sure to update your VAIO computer with the following software applications to enhance the computer s efficiency security and functionality 2011 Sony Corporation 59 ...

Page 60: ...etup Network Internet Connections Settings Playback Backup Recovery Security Other Operations Notifications Speakers Adjusting the Speakers Volume You can change the volume level of the speakers and headphones You might be looking for the following topics Connecting External Speakers or Headphones 2011 Sony Corporation 60 ...

Page 61: ...e VAIO Update provides a service that informs you of available update information such as important notices or update programs to keep your VAIO computer up to date Keeping Your VAIO Computer in Optimum Condition VAIO Care With VAIO Care you can regularly conduct performance checks and tune ups on your VAIO computer to keep it running at an optimum level Launch VAIO Care whenever a problem arises ...

Page 62: ...capable display such as a 3D TV by connecting the display to the computer Inserting Removing a Disc Optical disc drive equipped models Insert remove a disc to from your VAIO computer that is turned on Supported Discs Optical disc drive equipped models The following table lists media types that are playable recordable on your VAIO computer About Region Codes Optical disc drive equipped models The f...

Page 63: ...ter is equipped with the Blu ray Disc Drive and the 3D graphics controller you can play Blu ray 3D Disc media and view 3D images on a 3D capable display such as a 3D TV by connecting the display to the computer You might be looking for the following topics Connecting an External Microphone Changing the Sound Output Device Connecting a High Quality Digital Sound Output Device between Your VAIO Comp...

Page 64: ...r NVIDIA video controller equipped models Blu ray Disc TM Drive equipped models If your VAIO computer is equipped with the Blu ray Disc Drive and the 3D graphics controller you can play Blu ray 3D Disc media and view 3D images on a 3D capable display such as a 3D TV by connecting the display to the computer You might be looking for the following topics Connecting a TV with an HDMI Input Port Chang...

Page 65: ...Recovery Security Other Operations Notifications BIOS Booting Your VAIO Computer from External Devices You can boot your VAIO computer from external devices such as an optical disc drive or a USB floppy disk drive by using the BIOS function You might be looking for the following topics Setting Changing the Power on Password Removing the Power on Password 2011 Sony Corporation 65 ...

Page 66: ...ata files Creating Partitions during Recovery There are two ways to create partitions using Windows and creating during recovery Creating Partitions in Windows The Windows feature allows you to create a partition without recovering your VAIO computer system Removing Recovery Contents to Free up Disk Space Your built in storage device contains the recovery area where the data for system recovery is...

Page 67: ...e or a USB floppy disk drive by using the BIOS function You might be looking for the following topics Connecting an External DVD Drive Playing Blu ray 3D TM Disc Media on a 3D TV Intel Graphics or NVIDIA video controller equipped models Blu ray Disc TM Drive equipped models Inserting Removing a Disc Optical disc drive equipped models Supported Discs Optical disc drive equipped models About Region ...

Page 68: ...tory condition Creating Recovery Media Follow the instructions below to create Recovery Media Recovering from the Recovery Area Recovery from the recovery area on the built in storage device is faster than recovery using Recovery Media Recovering from Recovery Media If the recovery area data has been corrupted or erased you can use Recovery Media to recover your VAIO computer Notes on Recovery Rea...

Page 69: ...puter or to solve problems you might encounter when using the computer Keeping Your VAIO Computer in Optimum Condition VAIO Care With VAIO Care you can regularly conduct performance checks and tune ups on your VAIO computer to keep it running at an optimum level Launch VAIO Care whenever a problem arises You might be looking for the following topics Parts and Controls on the Front Parts and Contro...

Page 70: ... to back up your valuable data Creating a Restore Point A restore point enables you to restore your computer system files to a previous state depending on when the restore point was created Backing Up Your Data when You cannot Start Windows If you cannot start Windows back up your data with VAIO Care Rescue Restoring System Files Using the Restore Point when You cannot Start Windows When you canno...

Page 71: ...ty Other Operations Notifications Button About the ASSIST Button Press the ASSIST button to perform regular maintenance of your VAIO computer or to solve problems you might encounter when using the computer You might be looking for the following topics Using the Internet without Starting Windows Quick Web Access the Web button Changing the Button Assignment VAIO Button 2011 Sony Corporation 71 ...

Page 72: ...Partitions are divided areas on your built in storage device Dividing the built in storage device into more than one partition may have various advantages such as separating the system files from your data files Creating Partitions during Recovery There are two ways to create partitions using Windows and creating during recovery Creating Partitions in Windows The Windows feature allows you to crea...

Page 73: ...nd support Keeping Your VAIO Computer in Optimum Condition VAIO Care With VAIO Care you can regularly conduct performance checks and tune ups on your VAIO computer to keep it running at an optimum level Launch VAIO Care whenever a problem arises You might be looking for the following topics Using VAIO Update Updating Your VAIO Computer About Online Support Website Solving Common Problems with Your...

Page 74: ...a password power on password for booting up your VAIO computer using the BIOS function Entry of the power on password will be prompted after the VAIO logo appears to start the computer Removing the Power on Password If power on password input for booting up your VAIO computer is no longer necessary follow these steps to remove the machine password and user password You might be looking for the fol...

Page 75: ...tion Entry of the power on password will be prompted after the VAIO logo appears to start the computer Removing the Power on Password If power on password input for booting up your VAIO computer is no longer necessary follow these steps to remove the machine password and user password Creating Changing Removing Your Windows Password Setting the Windows password allows you to protect your VAIO comp...

Page 76: ...tion VAIO Care With VAIO Care you can regularly conduct performance checks and tune ups on your VAIO computer to keep it running at an optimum level Launch VAIO Care whenever a problem arises You might be looking for the following topics Parts and Controls on the Front Parts and Controls on the Sides Parts and Controls on the Bottom Checking Supplied Items Notes on Adding and Removing Memory Modul...

Page 77: ... computer viruses by using the antivirus software You might be looking for the following topics About the Internet Connection Services About the Network LAN Connecting to the Internet with a Wired Connection About the Wireless LAN Standards Before Using the Wireless LAN Starting Wireless LAN Communications Stopping Wireless LAN Communications Notes on Using the Wireless LAN Function About a Securi...

Page 78: ...vailable update information such as important notices or update programs to keep your VAIO computer up to date Keeping Your VAIO Computer in Optimum Condition VAIO Care With VAIO Care you can regularly conduct performance checks and tune ups on your VAIO computer to keep it running at an optimum level Launch VAIO Care whenever a problem arises You might be looking for the following topics Updating...

Page 79: ... Power Saving Mode Your VAIO computer has power saving modes to conserve power while you are not using the computer in addition to the normal operating mode Using Sleep Mode In Sleep mode all unnecessary devices of your VAIO computer are turned off though some devices stay turned on to retain the computer s state including data you are working on Sleep mode is useful when you take a short rest for...

Page 80: ...ack Backup Recovery Security Other Operations Notifications Button Using the Internet without Starting Windows Quick Web Access the Web button The Quick Web Access function enables you to access the Internet without starting Windows You might be looking for the following topics Changing the Button Assignment VAIO Button About the ASSIST Button 2011 Sony Corporation 80 ...

Page 81: ...k Backup Recovery Security Other Operations Notifications Camera Using the Built in Camera Built in camera equipped models If your VAIO computer is equipped with a built in camera you can make a video call through the Internet using communication software such as Windows Live Messenger Notes on the Built in Camera Built in camera equipped models 2011 Sony Corporation 81 ...

Page 82: ...nections Settings Playback Backup Recovery Security Other Operations Notifications Keyboard Combinations and Functions with the Fn Key Press and hold down the Fn key and another key simultaneously to perform a keyboard shortcut action You might be looking for the following topics Changing the Button Assignment VAIO Button 2011 Sony Corporation 82 ...

Page 83: ... Notes on Adding and Removing Memory Modules Before adding or removing memory modules read the following precautions thoroughly Adding and Removing Memory Modules If you want to increase computer speed or to improve computer performance when running programs simultaneously increase the amount of memory by installing optional memory modules You might be looking for the following topics Viewing the ...

Page 84: ... indicator light turns on or blinks differently according to conditions About Power Saving Mode Your VAIO computer has power saving modes to conserve power while you are not using the computer in addition to the normal operating mode Using Sleep Mode In Sleep mode all unnecessary devices of your VAIO computer are turned off though some devices stay turned on to retain the computer s state includin...

Page 85: ...Parts Description Setup Network Internet Connections Settings Playback Backup Recovery Security Other Operations Notifications USB Connecting a USB Device You can connect a Universal Serial Bus USB device such as a mouse floppy disk drive speaker or printer to your VAIO computer 2011 Sony Corporation 85 ...

Page 86: ...Dividing the built in storage device into more than one partition may have various advantages such as separating the system files from your data files Creating Partitions during Recovery There are two ways to create partitions using Windows and creating during recovery Creating Partitions in Windows The Windows feature allows you to create a partition without recovering your VAIO computer system Y...

Page 87: ...VAIO computer that is turned on You might be looking for the following topics Connecting an External DVD Drive Booting Your VAIO Computer from External Devices Playing Blu ray 3D TM Disc Media on a 3D TV Intel Graphics or NVIDIA video controller equipped models Blu ray Disc TM Drive equipped models Supported Discs Optical disc drive equipped models About Region Codes Optical disc drive equipped mo...

Page 88: ... Access function enables you to access the Internet without starting Windows You might be looking for the following topics About the Internet Connection Services About the Network LAN Connecting to the Internet with a Wired Connection Using the Antivirus Software for Your VAIO Computer About the Wireless LAN Standards Before Using the Wireless LAN Starting Wireless LAN Communications Stopping Wire...

Page 89: ...serting Removing Memory Stick You can use Memory Stick to save data or transfer images between a digital camera and your VAIO computer To insert remove Memory Stick follow these steps Formatting Memory Stick Memory Stick is formatted in the specific FAT format by default and is ready for use Be sure to use the device that is designed to format the media and supports Memory Stick when formatting th...

Page 90: ...Partitions are divided areas on your built in storage device Dividing the built in storage device into more than one partition may have various advantages such as separating the system files from your data files Creating Partitions during Recovery There are two ways to create partitions using Windows and creating during recovery Creating Partitions in Windows The Windows feature allows you to crea...

Page 91: ...ctions Settings Playback Backup Recovery Security Other Operations Notifications Touch pad Using the Touch Pad By sliding your finger on the touch pad you can move the pointer on the computer screen You might be looking for the following topics Enabling Disabling the Touch Pad Disabling the Tapping Function on the Touch Pad 2011 Sony Corporation 91 ...

Page 92: ... computer speed or to improve computer performance when running programs simultaneously increase the amount of memory by installing optional memory modules You might be looking for the following topics Parts and Controls on the Front Parts and Controls on the Sides Parts and Controls on the Bottom Checking Supplied Items Setting Up an Appropriate Work Environment Booting Your VAIO Computer from Ex...

Page 93: ...ing discs on your VAIO computer Supported Discs Optical disc drive equipped models The following table lists media types that are playable recordable on your VAIO computer About Region Codes Optical disc drive equipped models The following table lists DVD region codes indicating playable region of DVD media You might be looking for the following topics Connecting an External DVD Drive Booting Your...

Page 94: ...Internet Connections Settings Playback Backup Recovery Security Other Operations Notifications Important notice About the Software License This product contains software owned by Sony and licensed by third parties Safety Information Refer to the supplied safety manual for detailed safety information Trademarks 2011 Sony Corporation 94 ...

Page 95: ... How to Use Parts Description Setup Network Internet Connections Settings Playback Backup Recovery Security Other Operations Notifications Read this first Read This First Congratulations on your purchase of this VAIO R computer and welcome to the on screen User Guide 2011 Sony Corporation 95 ...

Page 96: ...enhance the computer s efficiency security and functionality About Online Support Website The online support website provides information about frequently asked questions about your VAIO computer Solving Common Problems with Your VAIO Computer If you have any problem operating your VAIO computer try these suggestions before contacting an authorized Sony service support center or your local Sony de...

Page 97: ...computer s efficiency security and functionality Setting Up an Appropriate Work Environment This topic describes where to or not to place your VAIO computer and ergonomic instructions You might be looking for the following topics Parts and Controls on the Front Parts and Controls on the Sides Parts and Controls on the Bottom Notes on Adding and Removing Memory Modules Adding and Removing Memory Mo...

Page 98: ...s Description Setup Network Internet Connections Settings Playback Backup Recovery Security Other Operations Notifications Care and maintenance Cleaning Your VAIO computer LCD screen Before cleaning your VAIO computer read the following precautions for the correct cleaning procedure 2011 Sony Corporation 98 ...

Page 99: ...rts Description Setup Network Internet Connections Settings Playback Backup Recovery Security Other Operations Notifications Product registration About Online Support Website The online support website provides information about frequently asked questions about your VAIO computer 2011 Sony Corporation 99 ...

Page 100: ...ion Setup Network Internet Connections Settings Playback Backup Recovery Security Other Operations Notifications Security Updating Your VAIO Computer Be sure to update your VAIO computer with the following software applications to enhance the computer s efficiency security and functionality 2011 Sony Corporation 100 ...

Page 101: ...Top Troubleshooting How to Use Parts Description Setup Network Internet Connections Settings Playback Backup Recovery Security Other Operations Notifications Supplied items Checking Supplied Items Check all items packed with the product before use 2011 Sony Corporation 101 ...

Page 102: ... CD DVD BD Computer Floppy disk Keyboard Memory card Password Software USB BIOS Battery Camera Display HDMI LAN Microphone Power Touch pad Wireless LAN How to Use Troubleshooting Hardware Software Network Internet Backup Recovery Security Peripheral Devices Hardware 2011 Sony Corporation 102 ...

Page 103: ...de VPCEG1 VPCEH1 VPCEJ1 VPCEL1 Series Back Back to Top Display Software Internet How to Use Troubleshooting Hardware Software Network Internet Backup Recovery Security Peripheral Devices Software 2011 Sony Corporation 103 ...

Page 104: ...PCEG1 VPCEH1 VPCEJ1 VPCEL1 Series Back Back to Top BLUETOOTH Wireless LAN LAN How to Use Troubleshooting Hardware Software Network Internet Backup Recovery Security Peripheral Devices Network Internet 2011 Sony Corporation 104 ...

Page 105: ...VPCEG1 VPCEH1 VPCEJ1 VPCEL1 Series Back Back to Top Floppy disk USB Recovery How to Use Troubleshooting Hardware Software Network Internet Backup Recovery Security Peripheral Devices Backup Recovery 2011 Sony Corporation 105 ...

Page 106: ...er Guide VPCEG1 VPCEH1 VPCEJ1 VPCEL1 Series Back Back to Top BIOS Password How to Use Troubleshooting Hardware Software Network Internet Backup Recovery Security Peripheral Devices Security 2011 Sony Corporation 106 ...

Page 107: ...PCEG1 VPCEH1 VPCEJ1 VPCEL1 Series Back Back to Top Floppy disk USB Printer How to Use Troubleshooting Hardware Software Network Internet Backup Recovery Security Peripheral Devices Peripheral Devices 2011 Sony Corporation 107 ...

Page 108: ... complete version of the User Guide See Connecting to the Internet for more information on connecting the computer to the Internet To get the complete version of the User Guide By updating this User Guide Introduction Version you can get the complete version of the User Guide with detailed information on your VAIO computer 1 Connect your VAIO computer to the Internet 2 Close this window and then c...

Page 109: ...omputer to networks with a LAN cable not supplied Connect one end of a LAN cable not supplied to the LAN port on the computer and the other end to your network For detailed settings and devices required for LAN access ask your network administrator Note The connection setting method or required devices may vary depending on your network environment To use the wireless LAN network Wi Fi You first n...

Page 110: ...reen instructions To update antivirus software Help protect your VAIO computer against security threats by keeping Internet security programs current with the latest updates You can download and install the updates from the website of the manufacturer 1 Click Start All Programs and select the antivirus software 2 Follow the on screen instructions to complete the updates Go to top Solving Problems ...

Page 111: ...mation on commonly encountered problems You can find support information such as the support website URL in VAIO Care or the supplied Quick Start Guide To access Sony online support website from VAIO Care 1 Click Start All Programs and VAIO Care 2 Click Contact Sony Below is an example of the VAIO Care screenshot in English Go to top Trademarks SONY and the SONY logo are registered trademarks of S...

Page 112: ...l number and the model number of your VAIO computer The serial number is a 15 digit number that can be found in the VAIO Care window on the bottom or the back panel of the computer or inside the battery compartment on the original VAIO box The model number is located at the lower right corner of the display on the VAIO computer Other websites You can find other useful information from the followin...

Page 113: ...All Programs VAIO Care and Contact Sony Related Topic Read This First Keeping Your VAIO Computer in Optimum Condition VAIO Care 2011 Sony Corporation 113 ...

Page 114: ...hts 1 Built in microphone monaural Built in camera indicator Details Built in camera Details 2 Built in speakers stereo Num lock indicator Caps lock indicator Scroll lock indicator ASSIST button Details WEB button Details VAIO button Details Power button Details 3 Keyboard Touch pad Details Left right buttons Details 4 Memory Stick Duo slot Details Media access indicator Memory Stick Duo Details S...

Page 115: ...Disc drive indicator Related Topic Parts and Controls on the Sides Parts and Controls on the Bottom 2011 Sony Corporation 115 ...

Page 116: ...Notifications Parts and Controls on the Sides Describes the features on the sides of the VAIO computer such as connection ports 1 DC IN port Details LAN port Details Monitor port Details HDMI output port Details Air exhaust vent USB port Details Microphone jack Details Headphones jack Details 2 USB ports Details Optical disc drive Details Drive eject button Details Manual eject hole Security slot ...

Page 117: ...Parts and Controls on the Front Parts and Controls on the Bottom 2011 Sony Corporation 117 ...

Page 118: ...ns Settings Playback Backup Recovery Security Other Operations Notifications Parts and Controls on the Bottom Describes the features on the bottom of the VAIO computer Air intake vents Battery connector Details Memory module compartment cover Details Related Topic Parts and Controls on the Front Parts and Controls on the Sides 2011 Sony Corporation 118 ...

Page 119: ...p Recovery Security Other Operations Notifications Checking Supplied Items Check all items packed with the product before use AC adapter Power cord Battery pack Hint No recovery media is included because your VAIO computer can be recovered using data stored in the hard disk drive or SSD See Recovering from the Recovery Area for more information Details 2011 Sony Corporation 119 ...

Page 120: ...n while liquid such as water or other foreign object remain inside it may cause a fire Be sure to remove any foreign objects and attach the memory module compartment cover before turning on your VAIO computer Sony does not guarantee that third party memory modules will work in your VAIO computer For information on third party memory modules consult the respective sales dealers Be sure to turn off ...

Page 121: ...Viewing the System Information 2011 Sony Corporation 121 ...

Page 122: ...les and remove the battery pack 2 Wait for a while until your VAIO computer cools down The inner parts of your VAIO computer may be hot just after turning off Be careful to avoid burns while handling your VAIO computer in this state 3 Lay a clean cloth on a level flat surface place your VAIO computer on it as illustrated below Remove the screws with a cross slot screwdriver to open the memory modu...

Page 123: ... the slot snap into place to secure the module Do not touch any ICs black components on the memory module 9 Replace the memory module compartment cover and secure it with the screws you removed in step 3 10 Install the battery pack and connect all connection cables and peripherals that you removed in Step 1 and turn on the computer 11 Check that the amount of system memory has correctly changed De...

Page 124: ...ction Do not place the computer in a location subject to Direct sunlight Magnetic items or sources Heat sources such as residential heating equipment Excessive dust High humidity Poor ventilation Note The area around the air exhaust vent may become extremely hot while your VAIO computer is on Be careful before touching the area Do not place any object near the air exhaust vent that may block the v...

Page 125: ...xert excessive pressure on your VAIO computer to eliminate a risk of mechanical damage Hint The same considerations apply when you use an external display Notes on handling your VAIO computer Observe the following to avoid malfunctions and damage to your VAIO computer Place your VAIO computer gently on a flat surface to avoid a mechanical shock Be sure to turn off your VAIO computer before moving ...

Page 126: ...function 1 Connect an external device to your VAIO computer and turn on the computer 2 Press the F11 key repeatedly until the VAIO logo disappears The booting process from the external device starts If your VAIO computer does not boot up restart the computer and try again Note Disconnect all devices from your VAIO computer except for the external device from which you intend to boot up Some device...

Page 127: ...r VAIO Control Center allows you to access system information and to change settings of various kinds of functions such as display and sounds 1 Click Start All Programs and VAIO Control Center 2 Select your desired item and change the settings Hint Refer to the help file included with VAIO Control Center for more information on each option Some of the items will not be visible if you log on as a u...

Page 128: ...formation You can view the system information of your VAIO computer For example after installing a memory module you can view the information to confirm system memory changes 1 Click Start All Programs and VAIO Control Center 2 Click System Information and System Information The system information of your VAIO computer is displayed Related Topic Notes on Adding and Removing Memory Modules Adding a...

Page 129: ...Internet VAIO Update automatically detects the update programs that are necessary for enhancing your computer s performance or new software that is available and let you download and install with simple steps 1 Double click the VAIO Update icon located in the Windows desktop notification area in the bottom right of the desktop When VAIO Update is launched for the first time the initial settings wi...

Page 130: ... support information to solve the problem 1 Press the ASSIST button while your VAIO computer is on VAIO Care starts Refer to the help file included with VAIO Care for more information Note Do not press the ASSIST button while your VAIO computer is in Hibernate mode Hint Alternatively click Start All Programs and VAIO Care to start VAIO Care Pressing the ASSIST button while your VAIO computer is of...

Page 131: ...fficiency security and functionality Note Your VAIO computer must be connected to the Internet to download the updates Windows Update Windows Update enables you to make your VAIO computer more stable 1 Click Start All Programs and Windows Update 2 Follow the on screen instructions VAIO Update VAIO Update automatically notifies you of new updates available on the Internet and downloads and installs...

Page 132: ...n using the computer While the computer is on the ASSIST button starts VAIO Care While the computer is off the ASSIST button starts VAIO Care Rescue VAIO Care Rescue can be used to recover the computer in case of emergency for example when Windows does not start Note Do not press the ASSIST button while your VAIO computer is in Hibernate mode Related Topic Keeping Your VAIO Computer in Optimum Con...

Page 133: ...attery pack diagonally into the battery compartment until the projections 1 on either side of the battery compartment fit into the grooves 2 on either side of the battery pack 4 Turn the battery pack in the direction of the arrow and push the battery pack down into the compartment until it clicks into place 5 Slide the battery LOCK switch to the LOCK position to secure the battery pack on your VAI...

Page 134: ...f you remove the battery pack while your VAIO computer is on or in Sleep mode and not connected to the AC adapter Be sure to turn off the computer before removing the battery pack Related Topic Charging the Battery Pack Notes on Using the Battery Pack Shutting Down Your VAIO Computer 2011 Sony Corporation 134 ...

Page 135: ...power source The charging time may vary depending on operating conditions 1 Install the battery pack into your VAIO computer Details 2 Plug your VAIO computer into an AC outlet Details Hint The charging time varies depending on ambient temperature Note that at a low ambient temperature it takes longer time to charge the battery pack To check the battery status of your VAIO computer click the batte...

Page 136: ...e over time even while not in use If it is left unused for an extended period of time the battery power may be depleted It is recommended that you recharge the battery pack before use About battery life Battery life varies depending on usage and settings About battery deterioration and replacement The battery pack is consumable The capacity gradually declines through repeated cycles of recharging ...

Page 137: ...r absence power will be cut off and any data you are working on will be lost While your VAIO computer is running on battery power save data frequently and manually place the computer into Hibernate mode if necessary Related Topic Notes on Using the Power Source 2011 Sony Corporation 137 ...

Page 138: ... your VAIO computer into Sleep mode Press the power button at a default setting Note that if you press and hold down the power button for more than four seconds your VAIO computer will turn off automatically Doing this will erase all unsaved data To return to Normal mode 1 Press any key on the keyboard Note If you do not intend to use your VAIO computer for an extended period of time while the com...

Page 139: ...for more than four seconds your VAIO computer will turn off automatically Doing this will erase all unsaved data By default your VAIO computer automatically enters Hibernate mode when the battery pack becomes weak However depending on the currently running software and connected devices Windows may not allow their tasks to be suspended resulting in failure to enter Hibernate mode If this occurs an...

Page 140: ... devices If you cannot place the computer into Sleep mode disconnect all USB devices before placing the computer into Sleep mode If your VAIO computer enters Sleep mode when Windows or the computer is unstable it may not resume from Sleep mode The following operations are recommended Before placing your VAIO computer into Sleep mode save your files and close running software Shut down your VAIO co...

Page 141: ...nel Hardware and Sound and Power Options 2 Select your desired power plan 3 If you want to change the power plan settings click Change plan settings on the right of your desired power plan in the Power Options window By clicking Change advanced power settings you can change the advanced settings Refer to Windows Help and Support for more information on the power plan settings Hint The power status...

Page 142: ... can use either Sleep mode or Hibernate mode To extend the battery life use Sleep mode frequently If you do not intend to use the computer for an extended period of time use Hibernate mode For longer breaks turn off the computer Resuming the computer from Hibernate mode is faster than from booting up the computer and Sleep mode even faster than Hibernate mode Decrease the LCD brightness of the com...

Page 143: ...fferently according to conditions Lit in orange The battery pack is charging Turns off when charging is completed Blinks along with the green power indicator The battery pack is running out of power Normal mode Blinks along with the orange power indicator The battery pack is running out of power Sleep mode Blinks fast in orange A battery error has occurred due to a failed battery pack or an unlock...

Page 144: ...do not intend to use the computer for a while About restart time and power consumption The restart time from Sleep mode is the shortest but your VAIO computer in Sleep mode consumes power the most When the computer is off the time you take to start the computer is longer than to resume it from power saving modes but the computer can conserve power Note By default your VAIO computer automatically e...

Page 145: ... AC outlet 2 3 Plug the cable from the AC adapter 3 into the DC IN port 4 on your VAIO computer Note Do not plug more than one device into the same AC outlet The shape of the AC adapter varies depending on the model you purchased Make sure that the power plug is firmly plugged into your VAIO computer Hint You can purchase a power strip with a surge protector to help prevent damage to your VAIO com...

Page 146: ... more than four seconds your VAIO computer will not turn on Press the power button lightly and release it immediately when the power indicator light turns on Do not use your VAIO computer without installing the battery pack as it may cause the computer to malfunction When opening the LCD screen lid do not hold the built in camera as it may cause your VAIO computer to malfunction Built in camera eq...

Page 147: ...are applications 3 Click Start and the Shut down button After a short time your VAIO computer automatically turns off and the green power indicator light turns off Before closing the LCD screen lid make sure the power indicator is off Note An improper shutdown may cause loss of unsaved data or your VAIO computer to malfunction To disconnect your VAIO computer completely from an AC power source tur...

Page 148: ... adapter supplied with your VAIO computer or genuine Sony products Do not use any other AC adapter as it may cause a malfunction Do not connect the AC adapter to a power conversion device such as a travel power converter It may cause overheating or a malfunction If the AC adapter cable becomes damaged or broken do not use it Notes on turning on your VAIO computer Because your VAIO computer contain...

Page 149: ...Notifications Restarting Your VAIO Computer After changing the settings or installing software on your VAIO computer you may be required to restart the computer 1 Save your data and close all running software applications 2 Click Start arrow next to the Shut down button and Restart Your VAIO computer will restart Related Topic Turning on Your VAIO Computer Shutting Down Your VAIO Computer 2011 Son...

Page 150: ...ional while your VAIO computer is in Sleep mode or Hibernate mode Hint While your VAIO computer is on and you are logging onto Windows the WEB button starts the web browser assigned to the button by default To exit the Quick Web Access function 1 Click Power located at the lower left corner of the computer screen Note To start Windows you need to exit the Quick Web Access function Hint Alternative...

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Page 152: ...nging the Button Assignment VAIO Button You can change the current task assigned to the VAIO button Details To change the button assignment you need to log onto your VAIO computer as a user with administrative rights such as a computer administrator 1 Press and hold down the VAIO button The settings window appears 2 Change the current task to your desired one You can select a task from the list 3 ...

Page 153: ...ing types of Internet connection services are available You can select from among the services according to your preference for example communication speed or a usage fee For detailed information on a variety of connection services contact Internet Service Providers ISPs Fiber to the Home FTTH Cable modem Digital Subscriber Line DSL Satellite Dial up Related Topic Connecting to the Internet with a...

Page 154: ...ks with a LAN cable not supplied Connect one end of a LAN cable to the LAN port on the computer and the other end to your network For information on peripheral devices required for LAN access ask your Internet Service Provider ISP or refer to the manual that came with your modem For information on how to connect your VAIO computer to the network refer to your ISP s instructions or the manual that ...

Page 155: ...et ask your ISP When connecting your VAIO computer to the Internet be sure to use a cable with network or Ethernet printed on it Do not plug a telephone cable into the LAN port on your VAIO computer If the computer is connected to the one of the networks or the LAN port is connected to the telephone lines mentioned below high electric current to the port may cause damage overheating or fire Any ne...

Page 156: ...ecifies the type of technology used Refer to the specifications to find out about the configuration of the computer WLAN standard Frequency band Remarks IEEE 802 11a 5 GHz Exclusive to models compliant with the IEEE 802 11a b g n standard IEEE 802 11b g 2 4 GHz The IEEE 802 11g standard provides higher speed communications than the IEEE 802 11b IEEE 802 11n 5 GHz 2 4 GHz For models compliant with ...

Page 157: ... your VAIO computer is connected to the Internet click Start All Programs Trend Micro Titanium Maximum Security and Trend Micro Titanium Maximum Security 2 Follow the on screen instructions McAfee 1 Make sure your VAIO computer is connected to the Internet click Start All Programs McAfee and McAfee Internet Security or McAfee Total Protection 2 Follow the on screen instructions Norton Internet Sec...

Page 158: ... for more information For a quick and easy connection to the wireless LAN When the first time you connect your VAIO computer to the Internet using the wireless LAN at home or connect the computer to a public wireless network hotspot use VAIO Easy Connect that helps you establish a connection to the wireless LAN quickly and easily 1 Set the WIRELESS switch Details to ON 2 Click Start All Programs V...

Page 159: ... connection is established Connected appears in the selected wireless access point field If you cannot find the desired access point click Refresh If a security key Details entry window appears enter the security key as required and click OK Note that security keys are case sensitive Note On IEEE 802 11a b g n equipped models when only the 2 4 GHz wireless LAN function is enabled your VAIO compute...

Page 160: ...opic About the Wireless LAN Standards Before Using the Wireless LAN Stopping Wireless LAN Communications Notes on Using the Wireless LAN Function About a Security Key for a Wireless LAN 2011 Sony Corporation 160 ...

Page 161: ... Wi Fi to toggle it to Off in the VAIO Smart Network window The wireless LAN function is turned off and the WIRELESS indicator light turns off Note Turning off the wireless LAN function while accessing remote documents files or resources may result in data loss Hint When another wireless communication function is turned on in the VAIO Smart Network window the WIRELESS indicator light on your VAIO ...

Page 162: ...al etc Software in use Communications may be cut off depending on radio conditions The data transfer rate specified in the specification is the theoretical maximum and may not reflect actual data transfer rate Actual communication speed may not be as fast as the one displayed on your VAIO computer The 2 4 GHz Wireless LAN and 5 GHz Wireless LAN frequency bands are not communicable with one another...

Page 163: ...802 11n standards multi band and multi mode In addition based on the ratified IEEE 802 11i standard WPA2 provides government grade security by implementing the National Institute of Standards and Technology NIST FIPS 140 2 compliant AES encryption algorithm and 802 1X based authentication WPA2 is backward compatible with WPA Related Topic About the Wireless LAN Standards Before Using the Wireless ...

Page 164: ...key is assigned to each access point by default Make sure the default security key has been changed to protect data from unauthorized use If you cannot find the default security key refer to the manual that came with your access point If you enter a wrong security key follow these steps to re enter the security key 1 Click Start and Control Panel 2 Click Network and Internet and Network and Sharin...

Page 165: ...ect external sound output devices such as speakers or headphones to your VAIO computer 1 Connect external speakers to the the headphones jack Details with a speaker cable not supplied Note Turn down the volume of the speakers before turning them on Hint Refer to the manual that came with your speakers or headphones Related Topic Adjusting the Speakers Volume Connecting an External Microphone Chang...

Page 166: ...nto the microphone jack Details Note If you connect or disconnect the microphone to from your VAIO computer while running voice recording software voice recording may fail or the software may exit Connect the microphone and select it as the sound recording device for Windows before starting the software Hint Use a plug in power microphone Refer to the manual that came with your microphone If micro...

Page 167: ...om If there is no check mark next to the icon select it and click Set Default 6 Click OK To change the sound rate and bit depth The sound rate and bit depth of the digital audio output signal should be set according to your digital audio device Follow these steps 1 Click Start and Control Panel 2 Click Hardware and Sound 3 Click Sound 4 Click the Playback tab 5 Select the icon of your HDMI device ...

Page 168: ...device for sound output to the HDMI output Details 3 Turn on the TV and set its input to the HDMI input 4 Turn on the home theater receiver or surround sound decoder device and set its input to the HDMI input 5 Plug one end of an HDMI cable to the HDMI input port on the home theater receiver or surround sound decoder device and the other end to the HDMI output port on your VAIO computer Hint You c...

Page 169: ...lume using the Fn key 1 Press the F3 key while holding down the Fn key The volume is turned down To increase the volume using the Fn key 1 Press the F4 key while holding down the Fn key The volume is turned up Hint You can press the Fn F2 keys to turn off the speakers and headphones Press the Fn F2 keys once more to turn on the volume You can also press the Fn F4 keys to turn on the volume Related...

Page 170: ...nd 3 Click Adjust system volume under Sound 4 Move a slider in Device up and down to your desired volume level When the volume is turned off click Deactivate muting to turn on the volume When the volume has been minimized turn the volume up with the slider To turn off the Windows startup sound 1 Click Start and Control Panel 2 Click Hardware and Sound 3 Click Sound 4 Click the Sounds tab 5 Click t...

Page 171: ...l 2 Click Hardware and Sound 3 Click Sound 4 Click the Recording tab 5 Double click the microphone icon 6 Click the Levels tab in the Microphone Properties window 7 Move a slider in Microphone right and left to your desired volume level If the microphone volume is still not loud enough even at the maximum volume level move a slider in Microphone Boost right and left to adjust the volume level 8 Cl...

Page 172: ...xternal displays Note If you set different colors on each display do not expand a single window across two displays or your software may not work properly Your external display may not support the Multiple Monitor function Certain software applications may not be compatible with the Multiple Monitor settings High screen resolution and high color depth may not be displayed correctly Set fewer color...

Page 173: ... provided by Sony is used the image will not be displayed and audio will not be heard Always use the device driver provided by Sony for updates To hear sound from a device connected to the HDMI output port you need to change the sound output device For detailed instructions see Changing the Sound Output Device Details You cannot use the HDMI output port and the monitor port on your VAIO computer a...

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Page 175: ...ect the external display or the projector to the monitor port Details on your VAIO computer 2 with a display cable 3 not supplied The screen image of your VAIO computer is displayed on the external display or the projector 3 If necessary connect the external display or the projector to the headphones jack on your VAIO computer 5 with a speaker cable 4 not supplied Note You cannot use the monitor p...

Page 176: ... not indicate a malfunction Do not leave the LCD screen facing the sun This could damage the LCD screen Be sure to block direct sunlight when using your VAIO computer near a window Do not exert pressure on the LCD screen or its edges when opening the LCD screen lid or lifting your VAIO computer The LCD screen may be sensitive to pressure or added stress and exerting pressure may damage the screen ...

Page 177: ...f you disconnect a display cable not supplied from your VAIO computer while an external display is selected as the display output the computer screen goes blank In such a case press the Fn F7 keys twice and then press the Enter key to switch the display output to the computer screen The display switch may become unavailable or your VAIO computer may become unstable during video playback Exit the v...

Page 178: ... equipped TV with an HDMI cable Details 2 Turn on the TV 3 Double click HDMI Resolution Settings in the desktop notification area The settings window appears 4 Click the Select Resolution tab to select the desired resolution and then click Apply After a few seconds the selected resolution is applied 5 If the computer image does not fit the displayable region of the TV click the Adjust Resolution t...

Page 179: ...on 1 Right click on the desktop and select Screen resolution 2 Click the current screen resolution next to Resolution and move the slider to change the screen resolution Note You may not be able to play high resolution videos depending on the amount of video memory on your VAIO computer In such a case lower the screen resolution Do not change the display resolution while using video image software...

Page 180: ...s You can adjust the LCD brightness 1 Press the Fn F5 key or Fn F6 keys To decrease lighting intensity keep pressing the Fn F5 keys To increase lighting intensity keep pressing the Fn F6 keys When you press the keys the brightness indicator is displayed for a few seconds Hint The LCD brightness setting is retained even after your VAIO computer is turned off and restarted Related Topic Combinations...

Page 181: ...ied with your USB device before use Refer to the manual that came with the USB device for more information In order to print documents be sure the USB printer is compatible with your version of Windows Before disconnecting USB speakers from your VAIO computer stop DVD or music playback or turn off the computer If you disconnect the USB speakers during playback it may cause a malfunction For inform...

Page 182: ...ata between these devices without cables at a range of up to 33 feet 10 meters in an open area One BLUETOOTH device can connect with up to seven devices via wireless network to exchange data When a device requires connection to another device it sends out an inquiry to neighboring BLUETOOTH devices If any device responds to the inquiry the two devices can connect with each other Related Topic Comm...

Page 183: ... Hint Refer to the manual that came with your BLUETOOTH device for the procedure to have the device ready for connection 6 Click Add a device Your VAIO computer searches for devices and displays a device list Follow the on screen instructions to register your device Note Depending on the BLUETOOTH device it may take some time for your VAIO computer to find the device If your device does not appear...

Page 184: ...passkey for both devices during the authentication process For details on the passkey of a BLUETOOTH device refer to the manual that came with the device If no BLUETOOTH passkey is entered for a certain time the connection process will be terminated for security In this case try again Related Topic About the BLUETOOTH R Function BLUETOOTH equipped models Stopping BLUETOOTH R Communications BLUETOO...

Page 185: ...e BLUETOOTH device that is communicating with your VAIO computer 2 In the VAIO Smart Network window click the switch next to BLUETOOTH to toggle it to Off Hint When another wireless communication function is turned on in the VAIO Smart Network window the WIRELESS indicator light on your VAIO computer stays on Related Topic About the BLUETOOTH R Function BLUETOOTH equipped models Communicating with...

Page 186: ...ice configuration Software in use Radio conditions Communications may be cut off depending on radio conditions When your VAIO computer is equipped with BLUETOOTH Core Specification Version 2 1 EDR if both the BLUETOOTH function and the 2 4 GHz wireless LAN function are enabled interference may occur which causes slower communication speeds or other problems High speed communications between your V...

Page 187: ...s Communicating with Another BLUETOOTH R Device such as a Mouse BLUETOOTH equipped models Stopping BLUETOOTH R Communications BLUETOOTH equipped models About BLUETOOTH R Security BLUETOOTH equipped models Notes on Using the Wireless LAN Function 2011 Sony Corporation 187 ...

Page 188: ...common passkey a password required for authentication should be identified to register both devices Once a device is registered there is no need to re enter the passkey Your VAIO computer can prevent unauthorized BLUETOOTH devices from finding it and control which devices are allowed to connect with it For details click Start and Help and Support to open Windows Help and Support and then enter BLU...

Page 189: ... of your external drive into an AC outlet 1 2 Plug one end of a USB cable 3 not supplied into the USB port 2 and the other end to the external drive Details Note Be sure to connect an external drive to a power source with an AC adapter if supplied Hint You may need to install a software driver depending on the external drive you use In addition procedures to connect and use an external drive vary ...

Page 190: ...TV settings and operations Intel HD Graphics does not support 3D output for Blu ray 3D Disc media 1 Connect your 3D TV to your VAIO computer with an HDMI cable not supplied and configure the 3D TV settings Details 2 Press the Fn F7 keys several times to switch the display output to an external display Details 3 Set the HDMI output resolution settings on your VAIO computer to 1920x1080 or 1280x720 ...

Page 191: ...ert remove a disc to from your VAIO computer When you insert a disc Hold the bottom of the drive tray with one hand place a disc in the middle of the drive tray and gently push it down until the disc clicks into place If the disc is not properly placed when you close the drive tray it may become unable to open Place the disc with the label side facing upward Note Do not exert pressure on the drive...

Page 192: ...M P P BD R RE 3 6 PR 4 P 1 The optical disc drive does not support the DVD RAM cartridge Use non cartridge discs or discs with a removable cartridge 2 Writing data to single sided DVD RAM media 2 6 GB compliant with DVD RAM Version 1 0 is not supported DVD RAM Version 2 2 12X SPEED DVD RAM Revision 5 0 media are not supported 3 BD RE Disc media in Version 1 0 format and Blu ray Disc media with a c...

Page 193: ... AND CAUSE SYSTEM HANGING For inquiries about disc formats contact the individual publisher of the pre recorded disc or the manufacturer of the recordable disc Your VAIO computer needs to be connected to the Internet to play DVD RW DVD RAM and DVD R single layer or dual layer media that are compliant with the Content Protection for Recordable Media CPRM standard To record edit or play copyright pr...

Page 194: ...South Korea Hong Kong 4 Central America South America Mexico Australia New Zealand 5 North Africa Asia Russia Ukraine Belarus India 6 China 7 Reserved for future use 8 International aircraft international cruise ship international conference hall etc Region code indicators are labeled on the discs or packages to indicate in which region and on what type of player you can play the disc If the regio...

Page 195: ... error Be sure to keep the disc clean Sony assumes no liability for any problems and damages to discs arising out of adhesive labels affixed to discs Refer to the manual carefully that came with the label software or label paper and use the labels under your responsibility To take proper care of discs For normal cleaning hold the disc by its edges and use a soft cloth to wipe the surface from the ...

Page 196: ... causes the CPU load Therefore by closing all running software other than playback software you can enjoy more smooth playback Notes on playing recorded discs on other players Some CD players may not be able to play audio CDs created with CD R or CD RW media Some DVD players may not be able to play DVDs created with DVD R DL DVD R DL DVD R DVD RW DVD R DVD RW or DVD RAM media BD R or BD RE media c...

Page 197: ...s Fn F2 Turns on and off the built in speakers or the headphones Fn F3 F4 Press the button repeatedly to adjust the volume level of the built in speakers and headphones Details To increase the volume press the Fn F4 keys To decrease the volume press the Fn F3 keys Fn F5 F6 Press the button repeatedly to adjust the LCD brightness of your computer screen Details To decrease lighting intensity press ...

Page 198: ...d which you want to change For example enter your machine password to change a machine password The BIOS setup screen appears If the screen does not appear restart the computer and try again 2 Press the or key to select the Security tab select Set Machine Password or Set User Password and then press the Enter key The password entry screen appears 3 Enter the password and press the Enter key To cha...

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Page 200: ... disappears Enter a password if it has already been set The BIOS setup screen appears If the screen does not appear restart the computer and try again 2 Press the or key to select the Security tab select Set Machine Password or Set User Password and then press the Enter key The password entry screen appears 3 Leave the Enter New Password and Confirm New Password fields blank and press the Enter ke...

Page 201: ...e information on the Windows password 1 Click Start and Control Panel 2 Click User Accounts and Family Safety or User Accounts 3 Click User Accounts 4 Click Create a password for your account Change your password or Remove your password 5 Follow the on screen instructions to enter your password and then press the Enter key Note Do not forget your password Write down the password and keep it in a s...

Page 202: ...f you have any problem operating your VAIO computer try these suggestions before contacting an authorized Sony service support center or your local Sony dealer directly 1 See other sections in this on screen manual 2 Start VAIO Care and perform necessary operations 3 Visit the VAIO online support website and find necessary information Related Topic Keeping Your VAIO Computer in Optimum Condition V...

Page 203: ...on 4 once Depending on the location of the pointer you can display various shortcut menus To drag With the pointer on your desired object press the left button once and while holding down the button slide your finger on the touch pad Alternatively tap on the touch pad twice quickly and on the second tap slide your finger To drag and drop Drag an icon such as a file to a folder a window or a softwa...

Page 204: ...Related Topic Enabling Disabling the Touch Pad Disabling the Tapping Function on the Touch Pad 2011 Sony Corporation 204 ...

Page 205: ...u can enable disable the touch pad on your VAIO computer 1 Press and hold down the Fn key and press the F1 key Each time you press the keys the touch pad is enabled disabled Hint Be sure to connect a mouse before disabling the touch pad If you disable the touch pad before connecting a mouse you will be able to use only the keyboard for pointing operations Related Topic Using the Touch Pad Disablin...

Page 206: ...tapping function to avoid unintentional movements of the pointer caused by a light touch on the touch pad 1 Click Start and Control Panel 2 Click Hardware and Sound 3 Click Mouse under Devices and Printers 4 Click the Tapping tab or the Device Settings tab When you click the Device Settings tab click Settings and then Tap 5 Click to clear the Tapping check box or the Enable Tapping check box 6 Cli...

Page 207: ... indicator light is on while the built in camera is in use Hint The software installed on your VAIO computer varies depending on the computer s configurations To make a video call using Windows Live Messenger 1 Click Start All Programs and Windows Live Messenger You need to sign in to Windows Live Messenger to make a video call To display images from the built in camera 1 Click Start All Programs ...

Page 208: ...round the built in camera as it may cause poor quality images Do not let direct sunlight enter the lens of the built in camera regardless of your VAIO computer s power state as it may cause the camera to malfunction Care and cleaning of the built in camera If the area on and around the built in camera is soiled gently wipe it with a soft cloth such as a lens cleaning cloth Do not rub the area too ...

Page 209: ...tem files from your data files Your VAIO computer has only one partition C drive as the factory default setting If you want to store data in another partition such as D drive change the partition size and create new partition There are two ways to create partitions using Windows and creating during recovery For more information on how to create partitions refer to Windows Help and Support and Crea...

Page 210: ...urned off to start VAIO Care Rescue 2 Click Tools and Start advanced recovery wizard Follow the on screen instructions until a screen to select recovery type appears 3 Click Custom recovery Resize C and create D drive 4 Enter the C drive size and click Next 5 Follow the on screen instructions Note If you create partitions during recovery all data on your built in storage device will be erased If y...

Page 211: ...tions under Administrative Tools If the User Account Control window appears click YES Hint If you are currently logged onto your VAIO computer as a standard user you may be prompted to enter an administrator name and password 2 Right click the C drive and select Shrink Volume 3 Enter the size of the partition to be created in Enter the amount of space to shrink in MB and click Shrink 4 Right click...

Page 212: ... recovery 1 Create Recovery Media if you have not yet created the Recovery media Details 2 Insert the Recovery Media into the optical disc drive or connect a USB flash drive to the USB port on your VAIO computer while the computer is in Normal mode 3 Turn off your VAIO computer and turn it on once again If you are using the USB flash drive restart your VAIO computer and press the F11 key repeatedl...

Page 213: ...olume of the Recovery Area Your built in storage device contains the recovery area where the data for the system recovery is stored To check the volume of the recovery area follow these steps 1 Click Start right click Computer and select Manage 2 Click Disk Management under Storage in the left pane The volume of the recovery area and the total volume of the C drive are displayed in the Disk 0 row ...

Page 214: ...maintain and recover my VAIO computer Use the following software VAIO Care Creating Recovery Media Checking your computer hardware VAIO Care Rescue Rescuing backing up your data Recovering your VAIO computer Erasing all the data on your built in storage device Hint Refer to the help file included with VAIO Care and VAIO Care Rescue for more information What is a recovery area The recovery area on ...

Page 215: ...Related Topic Creating Recovery Media Recovering from the Recovery Area Recovering from Recovery Media Notes on Recovery 2011 Sony Corporation 215 ...

Page 216: ...hen click Create Recovery Media 4 Read the on screen instructions carefully and then click Next 5 Follow the on screen instructions Note It may take some time to display the current status of the procedure Do not eject or disconnect the media while creating Recovery Media as doing so may result in a failure of the process Keep the Recovery Media in a secure place Notes on creating Recovery Media R...

Page 217: ...Related Topic About Recovery Recovering from the Recovery Area Recovering from Recovery Media Notes on Recovery 2011 Sony Corporation 217 ...

Page 218: ...Recovery Details before recovery 1 Press the ASSIST button while your VAIO computer is off to start VAIO Care Rescue If the Edit Boot Options window is displayed press the Enter key VAIO Care Rescue starts Hint If the display language selection window appears select your desired language and click OK 2 Click Start recovery wizard 3 Follow the on screen instructions Hint To perform the custom recov...

Page 219: ...n it on once again If you are using the USB flash drive press the F11 key repeatedly until the VAIO logo screen disappears The Windows Boot Manager screen is displayed If the screen does not appear restart the computer and try again 3 Press the or key to select Start VAIO Care Rescue and press the Enter key Hint If the display language selection window appears select your desired language and clic...

Page 220: ...not stop the recovery process until the process is complete If you have forgotten the password and cannot start the recovery process contact an authorized Sony service support center to reset it A reset fee will be charged Notes on software Recovering your VAIO computer can restore only the preinstalled software The software that has been installed on your own or the data you have created since pu...

Page 221: ...you might lose various data stored on your built in storage device To restore the lost data its backup copy is needed It is strongly recommended that you back up your data regularly If you can start Windows back up and restore your data with the Windows feature To use the features click Start Control Panel System and Security and Backup and Restore Related Topic About Types of Backup Backing Up Yo...

Page 222: ...t After installing new software or changing Windows settings your VAIO computer may have some problems such as slow response unable to launch software etc You can create a restore point before such an installation or setting change to restore your system to an earlier point in time if it has a problem For details on a restore point see Creating a Restore Point Details Note We will not restore or c...

Page 223: ...d Typically restore points are created automatically for example when you install a software driver However we recommend that you create a new restore point manually using Control Panel before installing any software or software drivers on your VAIO computer Refer to Windows Help and Support for information on creating a restore point Related Topic About Backup About Types of Backup Backing Up You...

Page 224: ... encrypted on the built in storage device can be easily accessed by unauthorized users using Recovery Media and this software Therefore after using the software be sure to set the power on or hard disk password enable the Windows hard disk drive encryption feature and keep the Recovery Media in a secure place to protect rescued files from unauthorized access To restore copyright protected data suc...

Page 225: ...t Backup About Types of Backup Restoring Your Data with VAIO Data Restore Tool Creating a Restore Point Restoring System Files Using the Restore Point when You cannot Start Windows 2011 Sony Corporation 225 ...

Page 226: ...e VAIO logo screen disappears The Windows Boot Manager screen is displayed 3 Press the or key to select Repair Windows 7 and press the Enter key 4 Select a keyboard layout and click Next If the appropriate keyboard layout is not selected you may not be able to enter the password correctly 5 Select your operating system and click Next The system restore tool selection screen appears 6 Click System ...

Page 227: ...Account Control window appears click Yes Hint If you are currently logged onto your VAIO computer as a standard user you may be prompted to enter an administrator name and password 3 Follow the on screen instructions Note To restore copyright protected data such as music files organized by digital media playback software use a backup tool specified by the software you used to import such data Sony...

Page 228: ...ompact portable and versatile IC recording media especially designed for exchanging and sharing digital data with compatible products such as digital cameras and other devices Because it is removable it can be used for external data storage For the latest information about Memory Stick visit http www sony net memorycard Related Topic Compatible Memory Stick Inserting Removing Memory Stick Formatti...

Page 229: ...o M2 be sure to insert it into an M2 Duo adaptor If you insert the media directly into the Memory Stick Duo slot without the adaptor you may not be able to remove it from the slot Your VAIO computer has been tested and found compatible with any Sony branded Memory Stick of up to 32 GB available as of January 2011 However Memory Stick compatibility is not guaranteed in all cases The Memory Stick Du...

Page 230: ... The Memory Stick icon will appear in the Computer window after you insert Memory Stick into the slot If Memory Stick cannot be inserted easily remove it gently and verify you are inserting it in the proper direction Be sure to hold Memory Stick with the arrow pointing in the correct direction as you insert it into the slot To avoid damaging your VAIO computer or the media do not force Memory Stic...

Page 231: ...Related Topic About Memory Stick Compatible Memory Stick Formatting Memory Stick Notes on Using Memory Stick 2011 Sony Corporation 231 ...

Page 232: ...ve Memory Stick from the slot while formatting This could cause a malfunction 1 Locate the Memory Stick Duo slot 2 Carefully slide Memory Stick into the slot until it clicks into place Details 3 Click Start and Computer 4 Right click the Memory Stick icon and select Format The Format Memory Stick window appears 5 Click Restore device defaults The size of the allocation unit and file system will ch...

Page 233: ... you make a backup copy of important data Stored data may be lost or corrupted if You remove Memory Stick or turn off your VAIO computer while the media access indicator light is on You use Memory Stick at a place where static electricity or electrical noise may disturb the card When carrying Memory Stick be sure to put it in its case to avoid static electricity Before using Memory Stick with a de...

Page 234: ... Memory Stick Duo slot without the adaptor you may not be able to remove it from the slot Keep Memory Stick Micro and M2 Duo adaptors away from children They are harmful if swallowed Related Topic About Memory Stick Compatible Memory Stick Inserting Removing Memory Stick Formatting Memory Stick 2011 Sony Corporation 234 ...

Page 235: ...to place The SD memory card icon will appear in the Computer window after you insert the card into the slot Note Be careful not to insert an SD memory card with wrong orientation If you force it into the slot upside down the slot may be damaged Refer to the manual that came with the SD memory card for more information The SD memory card icon will not appear in the Computer window until you insert ...

Page 236: ...Notes on Using SD Memory Cards 2011 Sony Corporation 236 ...

Page 237: ... memory card be sure to put it in its case to avoid static electricity Before using an SD memory card with a device other than a computer such as a digital camera or a portable audio format initialize the SD memory card using the device Some devices may not support the file format for computers and show you a message that recommends you to format the SD memory card In this case copy data from the ...

Page 238: ...memory cards In such a case wait for a while before removing the memory card until it cools down Related Topic Inserting Removing SD Memory Cards 2011 Sony Corporation 238 ...

Page 239: ...ections Settings Playback Backup Recovery Security Other Operations Notifications About the Software License This product contains software owned by Sony and licensed by third parties Use of such software is subject to the terms and conditions of license agreements enclosed with this product Related Topic Read This First 2011 Sony Corporation 239 ...

Page 240: ...eration varies depending on external devices or software in use If your VAIO computer or the AC adapter becomes extraordinarily hot turn off the computer unplug the AC adapter remove the battery pack and then contact an authorized Sony service support center Power source Do not place heavy objects on the power cord or this could cause a fire To disconnect the power cord pull it out by holding the ...

Page 241: ... MS DOS Windows Windows Vista BitLocker Aero and the Windows logo are trademarks of Microsoft group of companies Blu ray Disc Blu ray Blu ray 3D the Blu ray Disc logo and the Blu ray 3D logo are trademarks of the Blu ray Disc Association The BLUETOOTH word mark and logos are registered trademarks owned by Bluetooth SIG Inc and any use of such marks by Sony Corporation is under license Other tradem...

Page 242: ...nsed by Koozyt Inc TransferJet and the TransferJet logo are trademarks of Sony Corporation AVCHD is a trademark of Panasonic Corporation and Sony Corporation All other names of systems products and services are trademarks of their respective owners In the manual the or marks are not specified Features and specifications are subject to change without notice All other trademarks are trademarks of th...

Page 243: ...pe off the dirt or clean off with a lightly wet cloth and then wipe remaining moisture away with a dry cloth Do not use solvents such as benzine acetone alcohol thinner or commercially available cleaners as these may cause damage to the surface or coating of your VAIO computer Use an air duster for precision equipment to blow off debris and dust underneath the keys keycaps Do not remove any keycap...

Page 244: ...d I do if sound interruptions occur during video or audio playback What should I do if I do not hear sound from a digital audio device connected to the digital output port What should I do if my microphone does not work What should I do if I hear microphone feedback from speakers when using my microphone What should I do if I do not hear sound from speakers or headphones 2011 Sony Corporation 244 ...

Page 245: ... connect to my VAIO computer What should I do if the BLUETOOTH R icon is not displayed in the desktop notification area What should I do if I cannot find the BLUETOOTH R device I want to communicate with Why is my BLUETOOTH R connection slow Why can t I use the BLUETOOTH R function when I log onto my VAIO computer as a user with a standard user account Why can t I use BLUETOOTH R devices when I sw...

Page 246: ...ernet Backup Recovery Security Peripheral Devices CD DVD BD What should I do if the drive tray does not open Why does it take time to write data to DVD writable media What should I do if I cannot play a disc or dropped frames and or sound interruptions occur during playback Why can t I write data to a disc 2011 Sony Corporation 246 ...

Page 247: ...are Software Network Internet Backup Recovery Security Peripheral Devices Computer Why does the System Properties window display a slower CPU speed than the maximum Why is my VAIO computer running slowly and the CPU clock frequency low while the computer is running on battery power 2011 Sony Corporation 247 ...

Page 248: ...y Peripheral Devices Floppy disk What should I do if I cannot boot my VAIO computer from the floppy disk drive You might be looking for the following topics What should I do if I cannot remove my floppy disk What should I do if my VAIO computer does not recognize the floppy disk What should I do if I cannot save data on my floppy disk 2011 Sony Corporation 248 ...

Page 249: ... Network Internet Backup Recovery Security Peripheral Devices Keyboard What should I do if the pointer does not move What should I do if my VAIO computer screen freezes What should I do if I cannot enter certain characters with my keyboard What should I do if my keyboard configuration is wrong 2011 Sony Corporation 249 ...

Page 250: ...hooting Hardware Software Network Internet Backup Recovery Security Peripheral Devices Memory card Why doesn t the Memory Stick Duo icon appear in the Computer window Why can t I write data to a memory card Why doesn t the memory card icon appear in the Computer window 2011 Sony Corporation 250 ...

Page 251: ...very Security Peripheral Devices Password What should I do if I forget the power on password to start my VAIO computer What should I do if I forget the Windows password What should I do if the Enter Onetime Password message appears and Windows does not start after I enter a wrong power on password three times consecutively 2011 Sony Corporation 251 ...

Page 252: ...p Recovery Security Peripheral Devices Software Why do sound interruptions and or dropped frames occur when I play high definition videos such as those recorded with the AVCHD digital video camcorder You might be looking for the following topics What should I do if my game software does not work or it keeps crashing 2011 Sony Corporation 252 ...

Page 253: ...oot my VAIO computer from the floppy disk drive You might be looking for the following topics What should I do if I cannot print a document What should I do if I cannot remove my floppy disk What should I do if my VAIO computer does not recognize the floppy disk What should I do if I cannot save data on my floppy disk What should I do if my VAIO computer does not recognize the USB device 2011 Sony...

Page 254: ... VPCEL1 Series Back Back to Top How to Use Troubleshooting Hardware Software Network Internet Backup Recovery Security Peripheral Devices BIOS What should I do if I forget the power on password to start my VAIO computer 2011 Sony Corporation 254 ...

Page 255: ...ppears indicating that the battery pack is incompatible or has been incorrectly installed after which my VAIO computer enters Hibernate mode Why can t I fully charge my battery pack Why is my VAIO computer running slowly and the CPU clock frequency low while the computer is running on battery power Why doesn t my VAIO computer enter Hibernate mode when the battery pack is running out of power 2011...

Page 256: ...curity Peripheral Devices Camera Why does the viewfinder show no images or poor quality images Why is the video input from the built in camera suspended momentarily Why are captured images poor in quality What should I do if captured images contain dropped frames and audio interruptions What should I do if captured images flicker 2011 Sony Corporation 256 ...

Page 257: ...videos are not displayed smoothly What should I do if no image is displayed on my TV screen or external display connected to the HDMI output port How do I change the LCD brightness What should I do if no image is displayed on my external display or TV screen What should I do if some items do not fit on the computer screen What should I do if the top bottom and sides of images are not displayed bec...

Page 258: ...re Software Network Internet Backup Recovery Security Peripheral Devices HDMI What should I do if no image is displayed on my TV screen or external display connected to the HDMI output port What should I do if 3D images are not displayed on my 3D TV connected to the HDMI output port 2011 Sony Corporation 258 ...

Page 259: ...I cannot use the wireless LAN function What should I do if I do not know the SSID or security key for the access point What should I do if I cannot connect my VAIO computer to an access point or the Internet What should I do if I cannot play back movies or audio tracks received via wireless LAN or their playback is interrupted Why is the data transfer speed slow How can I find the physical address...

Page 260: ...How to Use Troubleshooting Hardware Software Network Internet Backup Recovery Security Peripheral Devices Microphone What should I do if my microphone does not work What should I do if I hear microphone feedback from speakers when using my microphone 2011 Sony Corporation 260 ...

Page 261: ...I do if my VAIO computer does not turn on or the power button does not work the power indicator light blinks fast What should I do if the power indicator light turns on in green when I press the power button but the screen remains blank What should I do if I cannot turn off my VAIO computer Why does my VAIO computer automatically turn off What should I do if my VAIO computer does not enter Hiberna...

Page 262: ...rk Internet Backup Recovery Security Peripheral Devices Touch pad Why can t I use the touch pad How do I disable the touch pad How do I avoid unintentional clicks caused by a light touch on the touch pad What should I do if the pointer does not move What should I do if my VAIO computer screen freezes 2011 Sony Corporation 262 ...

Page 263: ...o if I cannot use the wireless LAN function What should I do if I do not know the SSID or security key for the access point What should I do if I cannot connect my VAIO computer to an access point or the Internet What should I do if I cannot play back movies or audio tracks received via wireless LAN or their playback is interrupted Why is the data transfer speed slow How can I find the physical ad...

Page 264: ...creen goes blank What should I do if I cannot see proper images on the computer screen What should I do if videos are not displayed on the computer screen What should I do if videos are not displayed smoothly What should I do if no image is displayed on my TV screen or external display connected to the HDMI output port How do I change the LCD brightness What should I do if no image is displayed on...

Page 265: ... Network Internet Backup Recovery Security Peripheral Devices Software Why do sound interruptions and or dropped frames occur when I play high definition videos such as those recorded with the AVCHD digital video camcorder What should I do if my game software does not work or it keeps crashing 2011 Sony Corporation 265 ...

Page 266: ...CEH1 VPCEJ1 VPCEL1 Series Back Back to Top How to Use Troubleshooting Hardware Software Network Internet Backup Recovery Security Peripheral Devices Internet Why can t I activate the Quick Web Access function 2011 Sony Corporation 266 ...

Page 267: ... connect to my VAIO computer What should I do if the BLUETOOTH R icon is not displayed in the desktop notification area What should I do if I cannot find the BLUETOOTH R device I want to communicate with Why is my BLUETOOTH R connection slow Why can t I use the BLUETOOTH R function when I log onto my VAIO computer as a user with a standard user account Why can t I use BLUETOOTH R devices when I sw...

Page 268: ...o if I cannot use the wireless LAN function What should I do if I do not know the SSID or security key for the access point What should I do if I cannot connect my VAIO computer to an access point or the Internet What should I do if I cannot play back movies or audio tracks received via wireless LAN or their playback is interrupted Why is the data transfer speed slow How can I find the physical ad...

Page 269: ...I cannot use the wireless LAN function What should I do if I do not know the SSID or security key for the access point What should I do if I cannot connect my VAIO computer to an access point or the Internet What should I do if I cannot play back movies or audio tracks received via wireless LAN or their playback is interrupted Why is the data transfer speed slow How can I find the physical address...

Page 270: ...y Peripheral Devices Floppy disk What should I do if I cannot boot my VAIO computer from the floppy disk drive You might be looking for the following topics What should I do if I cannot remove my floppy disk What should I do if my VAIO computer does not recognize the floppy disk What should I do if I cannot save data on my floppy disk 2011 Sony Corporation 270 ...

Page 271: ...oot my VAIO computer from the floppy disk drive You might be looking for the following topics What should I do if I cannot print a document What should I do if I cannot remove my floppy disk What should I do if my VAIO computer does not recognize the floppy disk What should I do if I cannot save data on my floppy disk What should I do if my VAIO computer does not recognize the USB device 2011 Sony...

Page 272: ...tarts What should I do if my VAIO computer becomes unstable Windows does not start What should I do if I cannot complete the recovery process What should I do if I cannot create Recovery Media How do I create Recovery Media What should I do if I cannot recover my VAIO computer from the recovery area How can I restore my VAIO computer system to its factory default settings How can I reinstall the o...

Page 273: ... VPCEL1 Series Back Back to Top How to Use Troubleshooting Hardware Software Network Internet Backup Recovery Security Peripheral Devices BIOS What should I do if I forget the power on password to start my VAIO computer 2011 Sony Corporation 273 ...

Page 274: ...very Security Peripheral Devices Password What should I do if I forget the power on password to start my VAIO computer What should I do if I forget the Windows password What should I do if the Enter Onetime Password message appears and Windows does not start after I enter a wrong power on password three times consecutively 2011 Sony Corporation 274 ...

Page 275: ...Backup Recovery Security Peripheral Devices Floppy disk What should I do if I cannot boot my VAIO computer from the floppy disk drive What should I do if I cannot remove my floppy disk What should I do if my VAIO computer does not recognize the floppy disk What should I do if I cannot save data on my floppy disk 2011 Sony Corporation 275 ...

Page 276: ...ould I do if I cannot print a document What should I do if I cannot boot my VAIO computer from the floppy disk drive What should I do if I cannot remove my floppy disk What should I do if my VAIO computer does not recognize the floppy disk What should I do if I cannot save data on my floppy disk What should I do if my VAIO computer does not recognize the USB device 2011 Sony Corporation 276 ...

Page 277: ... VPCEH1 VPCEJ1 VPCEL1 Series Back Back to Top How to Use Troubleshooting Hardware Software Network Internet Backup Recovery Security Peripheral Devices Printer What should I do if I cannot print a document 2011 Sony Corporation 277 ...

Page 278: ...er on password to start my VAIO computer If you forget the password Details you cannot start your VAIO computer When you forget your user password Enter the machine password to reset the user password at the BIOS setup screen When you forget your machine password The password needs to be reset and a fee will be charged To reset the password contact an authorized Sony service support center 2011 So...

Page 279: ...overy Security Peripheral Devices What should I do if sound interruptions occur during video or audio playback Sound interruptions may occur when the CPU load is high In this case reduce the CPU load by exiting all running software other than playback software or by disabling unnecessary audio effects applied to playback 2011 Sony Corporation 279 ...

Page 280: ...p Recovery Security Peripheral Devices What should I do if I do not hear sound from a digital audio device connected to the digital output port To output sound from a digital audio device connected to the digital output port on your VAIO computer you need to change the sound output to the digital audio device Details 2011 Sony Corporation 280 ...

Page 281: ...crophone is selected as a recording device Click Hardware and Sound in the Control Panel window select the Recording tab in the Sound window and check if there is a check mark on your desired microphone icon If not select the icon and click Set Default If the icon is not displayed make sure the microphone is properly connected to your VAIO computer If you are using an external microphone use a plu...

Page 282: ...urity Peripheral Devices What should I do if I hear microphone feedback from speakers when using my microphone Microphone feedback may occur when your microphone receives the sound from a sound output device such as speakers Keep the microphone away from a sound output device Turn down the volume of the speakers and the microphone 2011 Sony Corporation 282 ...

Page 283: ...imized Details When the volume is turned off click Deactivate muting to turn on the volume When the volume is minimized turn up the volume When connecting external speakers or headphones check the following Make sure external speakers or headphones are properly connected to your VAIO computer Details If external speakers require external power make sure the speakers are securely connected to an AC...

Page 284: ...light is off you cannot use the BLUETOOTH function Set the WIRELESS switch on the computer to ON and open the VAIO Smart Network settings window to make sure that the switch next to BLUETOOTH in the window is toggled to On Check whether the BLUETOOTH function is enabled Click Start All Programs and VAIO Smart Network or click the VAIO Smart Network icon in the desktop notification area to open the...

Page 285: ...ring between the device and your VAIO computer has been properly performed Some BLUETOOTH devices require authentication pairing before establishing connection with another device Perform the authentication process before connecting to such devices Make sure that your VAIO computer allows BLUETOOTH devices to find the computer Click arrow in the desktop notification area right click the BLUETOOTH ...

Page 286: ...layed in the desktop notification area Make sure that the switch next to BLUETOOTH is set to On in the VAIO Smart Network window Follow these steps to open the Bluetooth Settings window and check the settings Click Start and Devices and Printers Right click the BLUETOOTH device icon and click Bluetooth settings Click the Options tab and select the Show the Bluetooth icon in the notification area c...

Page 287: ... within 33 feet 10 meters due to obstacles between the devices radio wave quality ambient environment that includes existence of walls and materials of such walls or software in use In such a case move the computer away from obstructions or closer to the device Check that the BLUETOOTH function of the device you want to communicate with is on and the device is not in the power saving mode Check th...

Page 288: ...h which you want to communicate is not the same version as the one employed on your VAIO computer the communication speed may become slower When your VAIO computer is equipped with BLUETOOTH Core Specification Version 2 1 EDR if both the BLUETOOTH function and the wireless LAN function are enabled interference may occur resulting in slower communication speed or other problems Your VAIO computer a...

Page 289: ...up Recovery Security Peripheral Devices Why can t I use the BLUETOOTH R function when I log onto my VAIO computer as a user with a standard user account The BLUETOOTH function may not be available to a user with a standard user account on your VAIO computer Log onto the computer as a user with administrative rights 2011 Sony Corporation 289 ...

Page 290: ...shooting Hardware Software Network Internet Backup Recovery Security Peripheral Devices Why can t I use BLUETOOTH R devices when I switch users If you switch users without logging off your system BLUETOOTH devices will not work Be sure to log off before switching users 2011 Sony Corporation 290 ...

Page 291: ... Back to Top How to Use Troubleshooting Hardware Software Network Internet Backup Recovery Security Peripheral Devices Why can t I exchange business card data with a mobile phone or PDA The business card exchange function is not supported 2011 Sony Corporation 291 ...

Page 292: ...drive tray may not open with the drive eject button depending on your VAIO computer status Exit all running software and press the drive eject button If the drive tray still does not open restart the computer and press the drive eject button again The drive tray does not open while your VAIO computer is in a power saving mode Details Resume the computer from a power saving mode and then restart th...

Page 293: ...bar reaches 100 This is normal and does not indicate a malfunction so wait until the process is complete Because disc at once mode writes all the data to a disc at one time the optical disc drive writes 1 GB of dummy data to a disc even when the actual data size is less than 1 GB to ensure playback compatibility Some players can play only discs that are created in disc at once mode When you play t...

Page 294: ...re Try using other playback software such as DVD playback software Change the theme to Windows 7 Basic from Control Panel if the current theme is Windows Aero To play DVD media with Content Protection for Recordable Media CPRM you need to install a CPRM pack for playback software on your VAIO computer Uninstall playback or writing software installed on your VAIO computer after purchase For instruc...

Page 295: ...oftware Network Internet Backup Recovery Security Peripheral Devices Why can t I write data to a disc DVD R DL DVD R DVD R DL or DVD R media are not rewritable You can write data to such media only once and cannot delete data on the media See Supported Discs for more information Details 2011 Sony Corporation 295 ...

Page 296: ...curity Peripheral Devices Why does the System Properties window display a slower CPU speed than the maximum This is normal Because your VAIO computer s CPU utilizes a type of CPU speed controlling technology for power conservation purposes the System Properties window may display the current CPU speed instead of the maximum speed 2011 Sony Corporation 296 ...

Page 297: ...pheral Devices Why is my VAIO computer running slowly and the CPU clock frequency low while the computer is running on battery power While your VAIO computer is running on battery power the CPU clock frequency is reduced for power conserving purposes which causes the computer to run slowly This is normal and does not indicate a malfunction 2011 Sony Corporation 297 ...

Page 298: ... Network Internet Backup Recovery Security Peripheral Devices What should I do if I cannot boot my VAIO computer from the floppy disk drive Turn on your VAIO computer and press the F11 key repeatedly until the VAIO logo disappears If the computer does not boot restart the computer and try again 2011 Sony Corporation 298 ...

Page 299: ...hooting Hardware Software Network Internet Backup Recovery Security Peripheral Devices What should I do if I cannot remove my floppy disk Close open file s make sure the indicator light on the USB floppy disk drive is off and then remove your floppy disk from the drive 2011 Sony Corporation 299 ...

Page 300: ... VAIO computer does not recognize the floppy disk Make sure the floppy disk is properly inserted in the USB floppy disk drive connected to your VAIO computer Make sure the floppy disk is right side up before inserting it into the drive Make sure the USB floppy disk drive is securely connected to your VAIO computer Remove the floppy disk from the drive and then insert it again 2011 Sony Corporation...

Page 301: ...puter Make sure the floppy disk is right side up before inserting it into the drive If a message indicating that your floppy disk is full appears your floppy disk does not have enough free space Change the floppy disk to another with enough free space and then save data again If a message indicating that your floppy disk is write protected appears slide a write protect tab on the floppy disk to di...

Page 302: ...f the touch pad The pointer may not move as intended depending on the software you are using In such a case wait for a while before moving the pointer again If the pointer still does not move press the Ctrl Alt Delete keys and click shut down located at the lower right corner of your VAIO computer screen to turn off the computer If the problem persists press and hold the power button or slide the ...

Page 303: ...covery Security Peripheral Devices What should I do if my VAIO computer screen freezes Restart your VAIO computer Press the Ctrl Alt Delete keys and click arrow and Restart If the problem persists press and hold the power button for more than four seconds or slide the power switch to the right for more than four seconds 2011 Sony Corporation 303 ...

Page 304: ...e when you press a key without holding down the Shift key Press the Shift Caps Lock keys to turn off the indicator light and then you can type characters in lowercase Details Check if the Num lock indicator light is on or off If the indicator light is on you can type numeric characters printed on each key on the keyboard If the indicator light is off you can type alphanumeric characters printed on...

Page 305: ...y Peripheral Devices What should I do if my keyboard configuration is wrong The language layout of your keyboard is labeled on the packaging box If you choose a different regional keyboard when you complete the Windows setup the key configuration will be mismatched To change the keyboard configuration refer to Windows Help and Support 2011 Sony Corporation 305 ...

Page 306: ... How to Use Troubleshooting Hardware Software Network Internet Backup Recovery Security Peripheral Devices Why doesn t the Memory Stick Duo icon appear in the Computer window The icon does not appear when no Memory Stick Duo is inserted into the slot 2011 Sony Corporation 306 ...

Page 307: ...oftware Network Internet Backup Recovery Security Peripheral Devices Why can t I write data to a memory card Some types of memory cards are equipped with an erasure prevention switch to protect data from unintentional erasure or overwriting Make sure the erasure prevention switch is off 2011 Sony Corporation 307 ...

Page 308: ... to Top How to Use Troubleshooting Hardware Software Network Internet Backup Recovery Security Peripheral Devices Why doesn t the memory card icon appear in the Computer window The icon will not appear if no memory card is inserted in the slot 2011 Sony Corporation 308 ...

Page 309: ...at should I do if I forget the Windows password The Windows password is case sensitive Check your password and enter again Log on using a user account that has system administrator privileges to reset your password If you forget all passwords for system administrator accounts you cannot reset any Windows passwords You need to perform system recovery Details 2011 Sony Corporation 309 ...

Page 310: ...ot start after I enter a wrong power on password three times consecutively Press and hold down the power button for more than four seconds and check if the power indicator light is off Then restart your VAIO computer and enter the correct password The password is case sensitive so be sure to check letters for the current case before you enter the password If you forget the power on password you ca...

Page 311: ... high definition videos such as those recorded with the AVCHD digital video camcorder Playing high definition videos requires substantial hardware resources such as CPU GPU or system memory performance on your VAIO computer During the video playback some operations and or functions may become unavailable and sound interruptions dropped frames and playback failure may occur depending on the configu...

Page 312: ...es What should I do if my game software does not work or it keeps crashing Check the website of the game if there are any patches or updates to download Make sure you have installed the latest video driver software On some VAIO computer models the graphics memory is shared with the system The optimal graphic performance in such a case is not guaranteed 2011 Sony Corporation 312 ...

Page 313: ...er Make sure the status of your printer is displayed as online or ready Then make sure the printer settings are correctly configured as instructed in the manual that came with the printer Make sure your printer is set to Set as Default Printer Refer to Windows Help and Support for more information Make sure your printer is compatible with Windows installed on your VAIO computer Make sure your prin...

Page 314: ...are using a printer check if the power cable is connected properly to an AC outlet You may need to install a USB driver for the USB device before connecting the device Refer to the manual that came with the USB device for more information Try using another USB port on your VAIO computer The USB driver could be installed to the specific port you used the first time you connected the device USB hubs...

Page 315: ...ectly installed after which my VAIO computer enters Hibernate mode This problem could be due to the battery pack not being installed properly To solve this problem turn off your VAIO computer and remove the battery pack then reinstall it Details If the problem persists it is likely the installed battery pack cannot be used with your VAIO computer or may have failed Turn off the computer remove the...

Page 316: ...Software Network Internet Backup Recovery Security Peripheral Devices Why can t I fully charge my battery pack If ambient temperature is outside the specified range or the power consumption of your VAIO computer is high when you charge the battery pack the charge current may be reduced 2011 Sony Corporation 316 ...

Page 317: ... Network Internet Backup Recovery Security Peripheral Devices Why doesn t my VAIO computer enter Hibernate mode when the battery pack is running out of power This problem occurs when Windows does not allow a task to be suspended depending on the running software or the connected external device 2011 Sony Corporation 317 ...

Page 318: ...d by more than one software application Exit the current application before starting another On models with Media Gallery you cannot use another camera application that uses the built in camera while using the gesture function of Media Gallery The viewfinder may show some noise for example horizontal streaks when you are viewing a rapid moving object This is normal and does not indicate a malfunct...

Page 319: ...eshooting Hardware Software Network Internet Backup Recovery Security Peripheral Devices Why is the video input from the built in camera suspended momentarily The video input may be suspended momentarily if A shortcut key with the Fn key is used The CPU load increases 2011 Sony Corporation 319 ...

Page 320: ...etwork Internet Backup Recovery Security Peripheral Devices Why are captured images poor in quality Images captured under fluorescent light may contain light reflections A dark portion in captured images may contain noise The area on and around the built in camera is soiled Clean the area Details 2011 Sony Corporation 320 ...

Page 321: ...ffect settings on your software application may cause dropped frames Refer to the help file included with your software application for more information There may be more software applications running than your VAIO computer can handle Exit the applications that you are not currently using This problem may occur while your VAIO computer is running on the power saving plan which reduces the CPU per...

Page 322: ... flicker This problem occurs when you use the built in camera under fluorescent lights due to a mismatch between the lighting output frequency and the shutter speed To reduce flicker noise change the direction of your VAIO computer so that you can adjust the direction of the built in camera Some software applications offer adjustable parameters such as brightness to eliminate flicker noise 2011 So...

Page 323: ...ut and then press the Enter key Details If your VAIO computer is running on battery power make sure the battery pack is installed properly and is charged Details If you wait for a while and the computer screen remains blank follow the procedures below Press and hold down the power button for more than four seconds check if the power indicator light is off and then turn on your VAIO computer If the...

Page 324: ...Software Network Internet Backup Recovery Security Peripheral Devices What should I do if I cannot see proper images on the computer screen Make sure the screen color setting is set to True Color 32 bit Refer to Windows Help and Support for more information on how to change the setting 2011 Sony Corporation 324 ...

Page 325: ...may be insufficient for displaying high resolution videos In such a case lower the resolution of the LCD screen Details If the external display is selected as the display output with the Fn F7 keys and is disconnected from your VAIO computer the computer screen may become unable to display a video In such a case stop video playback press the Fn F7 keys to select the computer screen as the display ...

Page 326: ... the playback from running successfully Some screen savers have been found to even change the display resolution and colors If you have set the display output to both the computer and an external display change the display output to either of them If you are running aero change the current theme Refer to Windows Help and Support for information on how to change the theme Some videos may not be dis...

Page 327: ...overy Security Peripheral Devices What should I do if no image is displayed on my TV screen or external display connected to the HDMI output port Reconnect the HDMI cable not supplied Details Make sure you are using an HDCP compliant display The copyright protected content is not displayed on a non HDCP compliant display 2011 Sony Corporation 327 ...

Page 328: ...ckup Recovery Security Peripheral Devices How do I change the LCD brightness Press the Fn F5 or Fn F6 keys to adjust the LCD brightness of your VAIO computer Details To adjust the LCD brightness of the connected external display such as a computer display or a TV use the brightness control on the external display 2011 Sony Corporation 328 ...

Page 329: ...oting Hardware Software Network Internet Backup Recovery Security Peripheral Devices What should I do if no image is displayed on my external display or TV screen Press the Fn F7 keys several times to select your desired display output and then press the Enter key Details 2011 Sony Corporation 329 ...

Page 330: ...urity Peripheral Devices What should I do if some items do not fit on the computer screen Check that the text size is set to 100 If not some items for example a software menu may not be displayed correctly depending on the software you are using Refer to Windows Help and Support for more information on how to change the text size 2011 Sony Corporation 330 ...

Page 331: ...net Backup Recovery Security Peripheral Devices What should I do if the top bottom and sides of images are not displayed because they are too large to fit on the computer screen Change the resolution size of the screen image Details Adjust the screen resolution in the HDMI output resolution settings Details 2011 Sony Corporation 331 ...

Page 332: ...rk Internet Backup Recovery Security Peripheral Devices What should I do if black bars appear along the top bottom and sides of the computer screen when I display images Change the resolution size of the screen image Details Adjust the screen resolution in the HDMI output resolution settings Details 2011 Sony Corporation 332 ...

Page 333: ...rt Check if the Blu ray Disc playback software settings are correctly configured If your VAIO computer is connected to your 3D TV through an AV amplifier make sure the AV amplifier supports 3D playback Check the HDMI output resolution settings on your VAIO computer If the resolution is not set to 1920x1080 or 1280x720 images are not displayed in 3D You should also refer to the manual that came wit...

Page 334: ...se Troubleshooting Hardware Software Network Internet Backup Recovery Security Peripheral Devices What should I do if I cannot find the VAIO Smart Network icon in the desktop notification area Click arrow in the desktop notification area to view all the icons 2011 Sony Corporation 334 ...

Page 335: ...set to ON Details To use the wireless LAN function on your VAIO computer you need to set up the function Check the wireless LAN settings of the computer Details If connection utility software supplied with a third party wireless LAN product is installed uninstall it If connection utility software is installed Windows may fail to configure the wireless LAN settings Be sure to take a note of your se...

Page 336: ...Software Network Internet Backup Recovery Security Peripheral Devices What should I do if I do not know the SSID or security key for the access point You can find the key in the setting screen of your access point Refer to the manual that came with your access point for more information 2011 Sony Corporation 336 ...

Page 337: ...etc Move your VAIO computer away from obstructions or closer to any access point you may be using Check that your access point is displayed in the Currently connected to window Click Start Control Panel Network and Internet Network and Sharing Center and Connect to a network and then check that your access point is displayed in the Currently connected to window Make sure the security key is correc...

Page 338: ...s point Wait for a while and try again Change the channel setting of your access point By changing the channel interference on your wireless network may be reduced and data transfer speed may improve If access point channel interference occurs data transfer speed may be reduced If your access point interferes with other access points change the access point channel Refer to the manual that came wi...

Page 339: ...s filtering of your access point is enabled register the MAC address of your VAIO computer in the setup screen of the access point Otherwise the computer cannot connect to the access point Click Start All Programs Accessories Command Prompt and then enter ipconfig all and press the Enter key You can find the physical address MAC address in the Physical Address field under Wireless LAN adapter Wire...

Page 340: ...r screen turn off after the automatic turn off time has passed Some software applications or screen savers are designed to temporarily disable the feature of Windows that turns off the computer screen or places your VAIO computer into Sleep mode after a certain period of inactivity To solve this problem exit the running software application s or change the current screen saver 2011 Sony Corporatio...

Page 341: ...he battery pack and wait about five minutes Then put them back in place and turn on the computer again Before using your VAIO computer for the first time you need to connect the computer to a power source with the AC adapter Check that you are using the supplied Sony AC adapter For your safety use only the genuine Sony rechargeable battery pack and AC adapter which are supplied by Sony for your VA...

Page 342: ...es What should I do if my VAIO computer does not turn on or the power button does not work the power indicator light blinks fast The battery pack may not be installed properly Remove the battery pack and reinstall it properly Details If the problem persists it means the installed battery is not compatible with your VAIO computer Remove the battery pack 2011 Sony Corporation 342 ...

Page 343: ...vice and your VAIO computer from the network if any Press and hold down the power button for more than four seconds and make sure the power indicator light is off Then turn on your VAIO computer again If the problem persists press and hold down the power button for more than four seconds and make sure the power indicator light is off Disconnect all cables connected to your VAIO computer such as th...

Page 344: ...n and then turn off the computer While the computer is communicating with a peripheral device or the network Windows does not allow you to turn off the computer In addition some peripheral device drivers for the peripheral devices do not support the feature to force the computer to shut down If the computer screen freezes press the Ctrl Alt Delete keys and click Shut down in the lower right corner...

Page 345: ...work Internet Backup Recovery Security Peripheral Devices Why does my VAIO computer automatically turn off When the battery pack is running out of power your VAIO computer automatically enters Hibernate mode and eventually turns off Connect the AC adapter to the computer or charge the battery pack 2011 Sony Corporation 345 ...

Page 346: ...the utility program such as a printer utility program is running exit the program or temporarily disable it If the problem persists click Change advanced power settings and check if Allow hybrid sleep under Sleep is set to Off If it is set to On change it to Off and then click OK Details Your VAIO computer may not enter Hibernate mode if you execute a task on the computer before the computer compl...

Page 347: ...mputer does not enter Sleep mode If the utility program such as a printer utility program is running exit the program or temporarily disable it Depending on the type of your screen saver your VAIO computer may not enter Sleep mode while the screen saver is activated Your VAIO computer may not enter Sleep mode if you execute a task on the computer before completely entering Sleep mode 2011 Sony Cor...

Page 348: ...curity Peripheral Devices Why can t I use the touch pad The touch pad is disabled Press the Fn F1 keys to enable the touch pad Details Alternatively you can click Start All Programs and VAIO Control Center and then enable the touch pad in the VAIO Control Center window Disconnect a mouse from your VAIO computer if it is connected 2011 Sony Corporation 348 ...

Page 349: ... Backup Recovery Security Peripheral Devices How do I disable the touch pad Press the Fn F1 keys to disable the touch pad Details Alternatively you can change the touch pad settings to disable the touch pad in the VAIO Control Center window Click Start All Programs and VAIO Control Center to display the window 2011 Sony Corporation 349 ...

Page 350: ...ack Back to Top How to Use Troubleshooting Hardware Software Network Internet Backup Recovery Security Peripheral Devices How do I avoid unintentional clicks caused by a light touch on the touch pad Disable the tapping function Details 2011 Sony Corporation 350 ...

Page 351: ...rk Internet Backup Recovery Security Peripheral Devices Why can t I activate the Quick Web Access function You cannot activate the Quick Web Access function if Windows is running If your VAIO computer is in Hibernate mode or Sleep mode turn off the computer and activate the Quick Web Access function 2011 Sony Corporation 351 ...

Page 352: ...oftware driver Reinstall the preinstalled software or software drivers on your VAIO computer if such software or software drivers have not been working properly Details Restore your VAIO computer from a system image backup if you have created the backup Refer to Windows Help and Support for more information If the problem persists follow the instructions in Recovering from the Recovery Area to rec...

Page 353: ...are Rescue Details Use VAIO Hardware Diagnostics to identify problems on your VAIO computer With the software you can check if the computer hardware a CPU a memory module and a built in storage device needs to be replaced To start VAIO Hardware Diagnostics click Tools and VAIO Hardware Diagnostics in VAIO Care Rescue Follow the instructions in Recovering from the Recovery Area to recover your VAIO...

Page 354: ...f you are using optical discs check the discs for dirt or damage If the discs are not clean clean them and try recovering your VAIO computer again If you cannot recover your VAIO computer from the recovery area restart the computer and recover the computer from the recovery area again or use Recovery Media If you cannot recover your VAIO computer using a USB flash drive connect the drive to anothe...

Page 355: ...eate Recovery Media Try the suggestions below Restart your VAIO computer And then try to create Recovery Media again Download and install the latest updates using VAIO Update If you use an external DVD drive that comes with an AC adapter plug the AC adapter into a power source Try other reliable media If the problem persists visit the VAIO online support website for further assistance 2011 Sony Co...

Page 356: ...PCEL1 Series Back Back to Top How to Use Troubleshooting Hardware Software Network Internet Backup Recovery Security Peripheral Devices How do I create Recovery Media You can create Recovery Media using VAIO Care Details 2011 Sony Corporation 356 ...

Page 357: ... cannot recover my VAIO computer from the recovery area Recover your VAIO computer from Recovery Media if you have used software to modify the recovery area installed a different operating system from the preinstalled one or formatted the built in storage device without using VAIO Care Rescue If the problem persists visit the VAIO online support website for further assistance 2011 Sony Corporation...

Page 358: ...ng Hardware Software Network Internet Backup Recovery Security Peripheral Devices How can I restore my VAIO computer system to its factory default settings There are two ways to recover your VAIO computer system from Recovery Media Details and from the recovery area Details 2011 Sony Corporation 358 ...

Page 359: ...ity Peripheral Devices How can I reinstall the original software and drivers You can restore the preinstalled software and drivers using VAIO Care To restore them start VAIO Care Details and then click Recovery restore Recovery and Reinstall Applications and Drivers Refer to the help file included with VAIO Care for more information 2011 Sony Corporation 359 ...

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