Sony V
A
IO
Desktop User
Guide
Getting help
86
❑
Check
for the following:
❑
If your VAIO is updated to the latest BIOS (Basic Input/Output System).
❑
If a firmware update is available for your DVD recordable drive.
❑
Perform a system recovery on the VAIO. Make sure you aware of the consequences of this action
beforehand. See the section
Recovering the system
of the guide
Troubleshooting / Using the VAIO
Recovery and Documentation Disc
.
❑
If you are still unable to record to DVD, contact VAIO-Link directly.
My floppy disk drive cannot write to a disk
❑
The floppy disk may be write-protected. Disable the write-protect feature or use a disk that is not write-
protected.
❑
Check that the disk is properly inserted into the floppy disk drive.
When I double-click an application icon, a message such as 'You must insert the application CD into your
drive' appears and the software does not start
❑
Some titles require specific files that are located on the application disc. Insert the disc and try starting
the program again.
❑
Make sure you place the disc in the tray with the label side facing upwards.
The recording and reading speed of CDs / DVDs is slow
Generally, the speed of a CD/DVD
-
RW is slower than that of a CD/DVD-ROM, or CD/DVD
-
R. The speed can
also vary depending on the type of format.