Sony VAIO PCV-1126 User Manual Download Page 86 | Manualshive

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Sony V

A

IO

Desktop User

Guide

Getting help

85

✍

On your computer, the default DVD region code is 2, which is the region code for European DVDs. Do not change this setting using the Region Code
Change function in Windows

®

, or any other software application. System malfunctions originating from the user changing the DVD region code are

beyond the scope of your warranty and will result in service charges for repair.

I cannot record to DVD (for models with a DVD writer)

You can find general troubleshooting points below, but the VAIO-Link website has more detailed advice,
including links to help files and DVD software manuals. Always check the website if you are having
difficulties:

www.vaio-link.com

If you are having problems with general recording, perform the following checks:

❑

Are you using the correct DVD recordable media?
Please check which DVD recordable format is compatible with your VAIO built-in DVD recorder: DVD-R /
DVD-RW / DVD+R / DVD+RW. Please note the possibility that some brands of DVD recordable media do
not work.

❑

Is there any third-party DVD-recording software installed on the VAIO? If so, remove all third-party DVD-
recording software from the computer.

❑

Are you able to read regular data/music DVDs? Check if you are able to read pre-recorded DVD media.
Please note that combined drives (i.e. DVD recordable drive and CD reader/writer in one) tend to be more
sensitive than regular DVD drives (for example, a scratched DVD will work fine in a DVD drive but cannot
be read in a combined drive).

❑

Is the DVD recorder properly detected and functioning according to the Device Manager? Go to

Start

,

right-click

My Computer

and select

Properties

. Click the

Hardware

tab and select

Device Manager

.

Open

DVD/CD-ROM drives

in the tree list. Please note that the name of the drive can differ for each

model.
If an exclamation mark is shown next to the drive or if

DVDRW

is not mentioned for the drive, uninstall

the DVD recorder from Device Manager and restart the computer. Please note that the drivers used are
generic Windows

®

drivers and are not available on the VAIO Recovery and Documentation Disc or the

VAIO-Link website.

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Summary of Contents for VAIO PCV-1126

Page 1: ...N Sony VAIO Desktop User Guide P C V R Z s e r i e s P C V 1 1 2 6 ...

Page 2: ...his manual the software or other information contained herein or the use thereof Macrovision This product incorporates copyright protection technology that is protected by method claims of certain U S patents and other intellectual property rights owned by Macrovision Corporation and other rights owners Use of this copyright protection technology must be authorised by Macrovision Corporation and i...

Page 3: ...ment The program backs the development and dissemination of products with functions that effectively reduce energy consumption It is an open system in which business proprietors can participate voluntarily The targeted products are office equipment such as computers displays printers facsimiles and copiers Their standards and logos are uniform among participating nations ENERGY STAR is a U S regis...

Page 4: ...open the cabinet Refer servicing to qualified personnel only To prevent fire or shock hazard do not expose your VAIO desktop to rain or moisture If reporting a gas leak do not use the modem or a telephone in the vicinity of the leak Avoid using the modem during a severe electrical storm The power socket outlet you are using must be installed near the equipment and must be easily accessible Do not ...

Page 5: ...m the mains voltage unplug the power cable Make sure that the socket outlet is easily accessible Optical disc drives The use of optical instruments can cause eye hazard As the laser beam used in this product is harmful to the eyes do not attempt any disassembling process For servicing refer to qualified personnel only There is visible and invisible radiation when the optical disc drive is open avo...

Page 6: ...formity are intended for the market surveillance authorities as proof that products satisfy the required standards Additionally Sony provides these EU DoC s on the website http www compliance sony de as a service to our customers You can search for all Declarations of Conformity available for a specific product by typing in the model name in the search box A list of matching documents will be disp...

Page 7: ...hat should not have to be replaced during the lifetime of the product If you want to replace the battery please contact VAIO Link http www vaio link com Keep away from children Dispose of the battery properly at its end of life In some areas the disposal of non hazardous batteries in household or business waste may be prohibited Please use the public waste collection system ...

Page 8: ...Take advantage of the new Giga Pocket technology allowing you to watch TV and record your favourite programs digitally and by remote control Sony Memory Stick slot The next generation in digital storage allows you to easily transfer images sounds data and text between cameras computers and more Interconnectivity Your computer has Memory Stick USB 2 0 and i LINK functionalities Windows XP Home Edit...

Page 9: ...and how to setup your computer A Specifications sheet containing a table of specifications a list of bundled software and on the reverse side a guide to setting up your VAIO A Guide to Troubleshooting Using the VAIO Recovery and Documentation Disc where you will find troubleshooting an explanation of the purpose and use of the VAIO Recovery and Documentation Disc and VAIO Link information A Dual L...

Page 10: ... software and how to use Sony applications About the Software is a short description of the features of the software available with VAIO systems Using Video software explains how to use Sony video software DVgate and Network Smart Capture Managing audio files with SonicStage explains how to convert your existing MP3 WMA and WAV format audio files into ATRAC3 format Using PictureGear Studio explain...

Page 11: ... TV and video on your PC 4 In the VAIO Link Customer Service Guide you will find all the VAIO Link information you need including specific contact numbers for each country Further sources 1 Consult the Online Help files of the software you are using for detailed information on features and troubleshooting 2 Refer to the Microsoft Quick Start manual for more information on Windows 3 Go to http www ...

Page 12: ...O Recovery and Documentation Disc for details The phone cable and plug adapter are used to connect the internal modem 1 Main unit 7 Power cable 2 VAIO keyboard 8 Phone cable 3 Stereo speakers 9 Phone plug adapter country specific 4 VAIO optical wheel mouse 10 TV Out cable 5 Infrared receiver for remote control 11 Documentation pack 6 Remote control 12 VAIO Recovery and Documentation Disc ...

Page 13: ...AIO Desktop User Guide Welcome 12 n N Ergonomic considerations Whenever possible try and take into account the following ergonomic considerations when using your new computer whether at home or in the office ...

Page 14: ...just the brightness setting of the display If you are using a CRT monitor make sure that the refresh rate is at an optimal level that is at least 75Hz Furniture and posture Sit in a chair with good back support 4 Adjust the level of the chair so your feet are flat on the floor A footrest may make you more comfortable Sit in a relaxed upright posture and avoid slouching forward or leaning too far b...

Page 15: ...5 Starting your computer page 15 Shutting down your computer page 16 Using the keyboard page 17 Setting up the monitor page 22 Using the TV function page 23 Using the remote control page 26 Using the optical mouse page 31 Using the disc drives page 32 Using the floppy disk drive page 36 Using the modem page 38 Expansion capabilities page 39 Using the Memory Stick page 40 Using PC Cards page 51 Usi...

Page 16: ...scribed in the Getting Started guide you can begin to use your computer To start up your computer proceed as follows 1 Press the power button on your monitor to turn the display on 1 2 Press the power button on the system unit until the blue power indicator light turns on 2 3 Push the power button on the speakers to turn the sound on 3 If you press the power button for more than four seconds the c...

Page 17: ...er other users If you are unable to shut down your computer Close all software in use Disconnect any USB devices Press Ctrl Alt Delete at the same time If you have not changed the default setting you will enter the Task Manager Select Turn Off from the Shut Down menu to turn the computer off Alternatively press Alt F4 and select Turn Off from the screen that appears If this does not work you can p...

Page 18: ...Sony VAIO Desktop User Guide Using your VAIO desktop 17 n N Using the keyboard This section describes the features of the VAIO keyboard ...

Page 19: ...Sony VAIO Desktop User Guide Using your VAIO desktop 18 n N Swiss keyboard If you purchased your VAIO in Switzerland your keyboard will have the following layout Alt gr ...

Page 20: ... numbers or to perform mathematical calculations such as addition and subtraction Note that you must press the Num Lock key to activate the keypad Navigation keys 7 These keys enable you to move the cursor on the screen Application key 8 The Application key displays a shortcut menu pressing this key is equivalent to clicking the right mouse button Operator keys 9 Several keys are used in combinati...

Page 21: ...dows Help and Support Center Tab Switches the selected button on the taskbar D Displays the desktop E Displays My Computer F Displays the Search Results window to find a file or folder This is equivalent to selecting Search from the Start menu Ctrl F Displays the Search Results Computers window where you can locate other computers L Locks your computer M Minimises all displayed windows Shift M Ret...

Page 22: ...pad area are active Caps Lock Turns on when the letters appear in uppercase as you type The Shift key lowers the case of typed letters when Caps Lock is on Turns off when the letters appear in lowercase as you type unless you hold down the Shift key Scroll Lock Turns on when the screen scrolls differently not all applications support this function Turns off when the information moves across the di...

Page 23: ...ion Connecting an external display page 59 Connecting the monitor To connect your monitor proceed as follows 1 Plug one end of the monitor cable into the back panel of your computer 2 Plug the other end of the monitor cable into the back of your monitor The monitor is now ready for use There are two ports one for DVI screens and one for common VGA and CRT screens Make sure you are using the approp...

Page 24: ...m your recorded TV contents via Ethernet or WLAN to connected PCs Export your video capsules to MPEG2 MPEG1 and DVI AVI files View recorded clips on client PCs located in other rooms using PicoPlayer Copyright protection People who create artistic works such as music are entitled to a copyright meaning that they have exclusive rights to dictate how their work is used When they are created artistic...

Page 25: ...r Guide Using your VAIO desktop 24 n N Starting to use Giga Pocket The following ports are located on the back of your desktop 1 Right audio in channel 2 Left audio in channel 3 Video in 4 S Video In port 5 Antenna in port ...

Page 26: ...eo cable to the S Video 4 or Video in port 3 depending on the type of cable supplied with the external device If the video source has both a composite and an S Video output you are recommended to use the S Video output as this will result in higher quality video 2 Connect the left and right audio cables into the right 1 and left 2 audio channel ports Please note relevant directives with regards to...

Page 27: ...ceed as follows 1 Slide the battery cover in the direction of the arrow 2 Insert two AA alkaline batteries into the battery bay matching the polarities to to 3 Close the battery cover and slide it securely back into place To connect the supplied USB infrared receiver simply plug the end of its USB cable into one of the computer s USB ports as shown When using the remote control always point it dir...

Page 28: ...Desktop User Guide Using your VAIO desktop 27 n N The following illustration and table describe the remote control s features Please see Giga Pocket s online Help files within the software itself for more details ...

Page 29: ...when operating Giga Pocket Pressing MENU displays a menu on the computer screen Press this button again to select software from the menu START launches the software that was selected with the MENU button CLOSE exits the software that was selected with the MENU button 6 JUMP Goes back to the previous channel you selected Press it again to return to the current channel 7 ENT Selects the channel Pres...

Page 30: ...ode refer to the Giga Pocket Help files 18 REC STOP Stops recording 19 REW and FF Used to rewind or fastforward the video tape while playing back Video Capsules 20 PREV and NEXT These are DVD playback functions and are not used for Giga Pocket Use these buttons to skip to the next or go back to the previous chapter as long as the DVD supports this function 21 PLAY STOP PLAY and PAUSE Used to stop ...

Page 31: ... message dialog box The window returns to its original size when displayed in full screen mode 26 RETURN This is a universal DVD playback function and is not used for Giga Pocket Use it to go back to a specified moment on the DVD as long as the DVD supports this function Button Function ...

Page 32: ...e mouse up for left hand use See the Troubleshooting page 76 section for details Function Action point Move the entire mouse across a flat surface to place the pointer on an item or object click Press the left button 1 once double click Press the left button twice right click Press the right button 2 once In many applications this action displays a context sensitive shortcut menu drag and drop Hol...

Page 33: ... onto DVD and CD The CD RW drive reads data from and writes data onto CD The DVD ROM drive reads data from DVDs and CDs The CD ROM drive reads data from CDs To insert a disc proceed as follows 1 Turn on the computer 2 Press the appropriate eject button to open the drive The cover flap opens and the tray slides out 3 Place a disc in the tray with the label side facing upwards Make sure the disc is ...

Page 34: ...D R recordable allows one time recording on a disc whereas CD RWs can be rewritten as many as 1 000 times Writing CDs and DVDs To achieve optimum performance when writing data on to disc also called burning follow these recommendations Only use circular discs Do not use discs with any other shape star heart card etc as this may damage the disc drive Do not strike or shake the computer while writin...

Page 35: ...ower saving modes while playing a DVD ROM Do not use resident disc utilities or other resident utilities to speed up the access of discs because they may cause the system to become unstable Make sure that the screensaver is deactivated Region codes indicators are labelled on the DVDs to indicate in which region and on what type of player you can play the disc Unless a 2 or ALL is labelled on your ...

Page 36: ...e Display Properties dialog box appears 4 Click the Settings tab 5 Click Advanced The NVIDIA GeForce FX dialog box appears 6 Click on the GeForce FX tab 7 Click nView Display Mode on the left 8 Select the Clone mode check box 9 Click Apply The image appears on both the computer and the TV display If youstart playing a DVD with PowerDVD or Windows Media Player and then tryto changeyour display sett...

Page 37: ...quipped with a floppy disk drive Inserting a floppy disk To insert a floppy disk proceed as follows 1 Open the cover showing the Memory Stick icon on the front 2 Hold the floppy disk with the label side facing up 3 Gently push the disk into the floppy disk drive until it clicks into place 4 Close the cover flap ...

Page 38: ...g a floppy disk To remove a floppy disk proceed as follows 1 Wait until the LED indicator turns off 2 Press the eject button and pull the disk out gently 3 Close the cover flap Do not press the eject button when the LED indicator is turned on Otherwise data may be lost ...

Page 39: ...all jack We recommend you to use the supplied plug because the usage of any other phone plug candecrease the connection quality Your computer cannot be connected to a coin operated telephone and may not work with multiple phone lines or a private branch exchange PBX If you connect the modemtoa parallel connected phone line the modem or the other connected device may not function properly Some of t...

Page 40: ...MCIA card 2 PCI slot containing the Giga Pocket ports 3 Empty PCI slot 4 top slot AGP slot containing the graphics card The empty PCI slot allows you the choice of adding to the expansion capabilities of your computer See Upgrading your VAIO computer page 95 for more details You are strongly advised not to add hardware yourself Please contact your local Sony dealer for advice on changing the inter...

Page 41: ...at can be converted into digital data such as pictures music words sounds movies and photographs Foreseen as the universal data storage device of the future the Memory Stick can already be used with an ever increasing range of compatible products including Audio systems Visual devices VAIO products CLIÉ handhelds Mobile phones There are currently three different types of Memory Stick The generic M...

Page 42: ...tweight and attractive in their design Capacity its data capacity far exceeds that of a floppy disk Security its lock option means you can protect your data from accidental erasure Versatility memory capacity ranges from 4 MB up to 128 MB the equivalent capacity of 88 floppy disks and up to 1GB for Memory Stick PRO Reliability by way of protecting the hardware and its contents the number of termin...

Page 43: ...eans you can expand the capabilities of your VAIO computer in the following scenarios With your still digital camera share your holiday pictures instantly by e mail From your handycam to your VAIO make the most of your captured moments with the VAIO s movie editing tools Carry pictures on you by copying image files from the Internet to your VAIO to your CLIE handheld With your voice recorder add y...

Page 44: ...the following features 32 64 and 128 MB capacity versions Storage of up to 120 minutes of audio data Download and save digital music pictures movies and more Combine data files to add music to your home movies for example Transfer and share data between several digital products MagicGate Copyright Protection Technology SDMI Secure Digital Music Initiative Compliance SonicStage software So that you...

Page 45: ...ge SonicStage uses copyright protection technology designed to manage the digital music content downloaded to the PC from CDs the Internet and or other sources Software installed on the PC records music content in encrypted form onto the hard disk As well as allowing you to enjoy music on the PC this technology protects against unauthorized distribution on the Internet Since it is compatible with ...

Page 46: ... environment where individuals can record and enjoy third party music data without worrying about copyright infringement Literary works that are recorded by individuals are permitted for private usage only Compatible devices There are nearly 80 Memory Stick enabled products on the market or announced for introduction world wide ranging from camcorders and portable music players to voice recorders ...

Page 47: ...ng your VAIO desktop 46 n N CLIE Handheld Entertainment Organiser Sony mobile phones Digital printers AIBO the Sony Entertainment Robot To find out more about the products available in your country go to http www sonystyle europe com ...

Page 48: ... video This equates to around sixteen audio CDs assuming 64 MB per CD or 360 JPEG images in 5 0 Megapixel quality more than ten rolls of 24 36 film Compatible devices You can currently use the Memory Stick PRO with the following Sony products Visual Cyber shot DSC F717 F77 and FX77 digital camera DPP EX5 and EX7 digital photo printers Digital camcorders DCR TRV355 TRV22 TRV33 TRV60 and TRV80 Other...

Page 49: ...ailable on www vaio link com Write protecting a Memory Stick Memory Sticks are designed with an erasure prevention switch to protect valuable data from accidental erasure or overwriting Move the tab to the right or left to set or release write protection When the erasure prevention switch is off data can be saved on the Memory Stick When the erasure prevention switch is on data can be read from bu...

Page 50: ...ry Stick slot with the connectors pointing to the right The Memory Stick is automatically detected by your system and appears in the My Computer window with its own drive 3 Close the cover flap Always hold the Memory Stick with the arrow pointing in the correct direction when you insert it into the slot To avoid damaging the computer or the Memory Stick do not force the Memory Stick into the slot ...

Page 51: ...y Stick proceed as follows 1 Make sure the indicator light is not on 2 Push the Memory Stick in to release it and then pull it out 3 Close the cover flap Always remove the Memory Stick gently or it may pop out unexpectedly You are recommended to remove the Memory Stick before shutting down the computer ...

Page 52: ...User Guide Using your VAIO desktop 51 n N Using PC Cards Your VAIO desktop has a PC Card slot on the front panel that supports Type I or Type II PC Cards PC Cards allow you to interconnect with portable external devices ...

Page 53: ... sure you use the most recent software driver provided by the PC Card manufacturer If the PC Cardisoperating abnormally go toControl Panel Performance and Maintenance System click the Hardware tab andthen Device Manager If an mark appears next to the PC Card device remove the software driver and then reinstall it from the installation CD that accompanies the PC Card Do not force a PC Card into the...

Page 54: ...emove Hardware icon in the taskbar The Safely Remove Hardware dialog box appears 3 Select the hardware you want to unplug 4 Click Stop 5 In the Stop a Hardware Device dialog box select the device and confirm that it can be safely removed from the system 6 Click OK You get the message that it is safe to remove the device 7 Click Close 8 Open the panel cover and press the PC Card release button once...

Page 55: ...o Control Panel click Performance and Maintenance and open Power Options To activate Standby mode manually use one of these two methods Use the Standby button 1 Save your work close all applications and close your Internet connection if applicable 2 Press the Standby button at the top of the keyboard The computer goes into Standby mode indicated by the umber light behind the System icon Use the Wi...

Page 56: ... cannot insert a disc The computer comes out of Standby mode quicker than out of Hibernate mode Standby uses more power than Hibernate Using Hibernate mode If you are interrupted and need to leave your computer suddenly you can put it into Hibernate mode This power saving mode saves you the time of shutting down in the normal way When you put your computer into Hibernate mode Everything in the mem...

Page 57: ...e The computer goes into Hibernate mode the computer turns off Use the power button Quickly press the power button on the front of the main unit The computer goes into Hibernate mode the computer turns off To return to Normal mode quickly press the power button on your computer Operation returns to the same state as before You can leave Windows running when using Hibernate If you press the power b...

Page 58: ...nly after turning on all peripherals Notes on connecting Universal Serial Bus USB devices page 58 Connecting an external display page 59 Connecting a projector page 61 Connecting a TV page 62 Connecting an external microphone page 65 Connecting a printer page 66 Connecting a USB printer page 67 Connecting an i LINK device page 68 Connecting a digital video camera recorder page 69 Connecting two VA...

Page 59: ...width bottleneck The new specification also inherits the current USB s Plug and Play and hot swapping capability as well as providing backward compatibility for USB 1 1 hardware There are USB ports on the front and back of your VAIO desktop To connect a USB device simply plug in the USB cable of the device into one of the ports on your computer USB devices are hot plugandplay devices You do not ne...

Page 60: ...other the default is VGA but you cannot display the image on both at the same time If you have a VGA and a TV connected the image is shown on both screens by default If you have a DVI and a TV connected the image is shown on both screens by default If you have a VGA a DVI and a TV connected the image will be shown either on both the VGA and the TV or both the DVI and the TV To change your display ...

Page 61: ...the image to be shown on both the DVI and the TV after rebooting please disconnect the VGA Similarly if you have all three displays connected and want the computer to select DVI and TV when you start your computer simply make your settings again If youstart playing a DVD with PowerDVD or Windows Media Player and then tryto changeyour display settings youwill experience major problems with the play...

Page 62: ...ble not supplied into the VGA connector on the back of your computer and the other end into the projector you want to use 1 2 Plug the audio cable not supplied into the headphones connector identified by the symbol 2 3 Connect the power cord of the projector into an AC outlet 3 This illustration may not correspond entirely to the configuration of your model Please check the section Back Panel of y...

Page 63: ... a TV to your VAIO desktop with the supplied TV Out cable proceed as follows 1 Plug one end of the TV Out cable into the TV Out port on the back of your computer 2 Take your composite cable not supplied and connect one end to the inserted TV Out cable 3 Connect the other end to the yellow coloured port Video In on your TV set The video output is now in place 4 Connect the single end of your audio ...

Page 64: ...eyour display settings youwill experience major problems with the playback software To avoid this make all your display settings before launching the software Alternatively always select Clone under Display Properties Settings Advanced nView Display Mode Connecting a TV that has a S Video port To connect a TV to your VAIO desktop with an S Video cable not supplied proceed as follows 1 Plug one end...

Page 65: ...eft 8 Select Clone and click Apply This illustration may not correspond entirely to the configuration of your model Please check the section Back Panel of your printed Specifications sheet to see where the ports are exactly If youstart playing a DVD with PowerDVD or Windows Media Player and then tryto changeyour display settings youwill experience major problems with the playback software To avoid...

Page 66: ...t on the Internet you need to plug in an external microphone To connect an external microphone plug the microphone cable 1 into the microphone port 2 identified by the symbol Make sure your microphone is designed for computer use This illustration may not correspond entirely to the configuration of your model Please check the section Back Panel of your printed Specifications sheet to see where the...

Page 67: ... as follows 1 Plug the printer cable into the printer connector on your computer 2 Plug the printer power cord into an AC outlet This illustration may not correspond entirely to the configuration of your model Please check the section Back Panel of your printed Specifications sheet to see where the ports are exactly ...

Page 68: ...mputer Do not turn on the computer or the printer until all the connections are made These procedures do not apply to all printers If you do not have a printer compatible to these procedures please refer to the manufacturer s instructions on connecting and installing it This illustration may not correspond entirely to the configuration of your model Please check the section Back Panel of your prin...

Page 69: ... software for more information The i LINK cables that are compatible with your VAIO desktop include cables with the following part numbers VMC IL4415 VMC IL4435 VMC IL4615 VMC IL4635 VMC IL6615 and VMC IL6635 Sony computer supplies accessories and peripherals can be purchased from your local retailer or from the Sony website http www sonystyle europe com Connecting a digital video camera recorder ...

Page 70: ...application see your Software Guide for more information On Sony digital video cameras ports labelled DV Out DV In Out or i LINK are i LINK compatible The Sony digital video camera recorder is an example your digital video camera recorder may need to be connected differently If your digital video camera recorder includes a Memory Stick slot youcanuse it to copy images fromthe camera to your comput...

Page 71: ...IO computer that also has Windows XP installed You can also print a document on a printer connected to another VAIO computer To connect your VAIO desktop to another VAIO computer proceed as follows 1 Insert one end of the i LINK cable into one of the i LINK ports on the main unit of the VAIO desktop 2 Connect the other end to the other VAIO computer Thisillustration may not correspondentirely to t...

Page 72: ... cable not supplied to the Ethernet port on the back of the computer If there is a sticker covering the Ethernet port this is to remind customers in Germany not to insert an ISDN cable see caution below 2 Go to Start right click My Computer and select Properties 3 Click the Hardware tab and select Device Manager The Device Manager screen appears with the list of devices 4 Under Network Adapters ri...

Page 73: ...please make sure you do not use an ISDN cable It is physically very similar but its higher voltage of 12V may destroy the motherboard inside the computer For more information about connecting your VAIO desktop to the network please consult the Hardware troubleshooting section of the VAIO Link website http www vaio link com How to troubleshoot network problems For help on connecting to a network se...

Page 74: ... 8 for details on the printed and online documentation delivered with your computer as well as further sources of reference Other sources of information Online Help files Before contacting VAIO Link try to solve the problem by reading the user guides and help files supplied with the peripherals or software VAIO Link website which you can access if you have any problems with your computer http www ...

Page 75: ...ink e Support Web Portal How can I access the e Support portal When you register your VAIO computer online at Club VAIO www club vaio com you will automatically receive an email with the link to the e Support Web Portal your Customer ID and some basic explanation a few hours later All you need to do is activate your account by clicking on the provided link in the email You are now ready to create ...

Page 76: ...t your queries from Monday till Friday between 8am and 6pm Is there a cost involved for using e Support No this is a complete free of charge service offered to all registered VAIO customers How do I know when the e Support Team has handled my query case As soon as your case has been dealt with by our e Support Team you will receive an email notifying you that your case has been updated ...

Page 77: ...suggestions before contacting VAIO Link or your local Sony dealer You are recommended to print out this section and keep it for future reference About the computer and software page 77 About Giga Pocket page 81 About the display page 82 About discs and floppy disks page 83 About sound page 87 About the modem page 89 About peripherals page 90 About digital video captures and DVgate page 94 About i ...

Page 78: ...or on the front panel of the computer indicates that the power is on If you cannot start Windows make sure there is no disk in the floppy disk drive Confirm that the power cord and all cables are connected firmly If you have plugged the computer into a UPS Uninterruptible Power Supply make sure the UPS is turned on and works Unplug all external devices and cables including the Internet connection ...

Page 79: ...e computer and press F2 when the Sony logo appears The BIOS setup menu screen appears 4 Use the keyboard s arrow keys to select the Exit menu 5 Press F5 or use the arrow keys to select Load Setup Defaults and then press Enter The message Load Setup Defaults appears 6 Make sure that Yes is selected and then press Enter 7 Press F10 to exit or use the arrow keys to select Save Changes and then press ...

Page 80: ... then Turn Off 3 If this does not work press the power button and hold it for at least six seconds This turns off the power 4 If you really have tried everything unplug the computer from the mains My system is running slowly The system response time varies depending on the number of applications that are open and running Close any application that you are not currently using Increasing the system ...

Page 81: ...ication is locking your system shut down the computer as follows 1 Click the Start button 2 Select Turn Off Computer and then Turn off in the dialog box that appears If the above method does not work press the power button and hold it for at least six seconds This turns off the power risking the loss of unsaved data If your computer locks up while playing a disc stop the disc by pressing the eject...

Page 82: ...and search functions to find a solution About Giga Pocket The Hardware Overlay Error message appears If another application is using the hardware overlay this means it is temporarily overriding your desktop settings and preventing Giga Pocket from launching Close the relevant application and relaunch Giga Pocket If you want to use Giga Pocket at the same time as another application make sure you l...

Page 83: ...the same time as a VGA Either disconnect the VGA display and reboot your computer or change the settings as described under Connecting an external display page 59 The window I have just closed is still on the screen Press F5 to refresh the screen or Press the Windows key D twice to clean up the screen I cannot find the Windows taskbar Check that the taskbar is not hidden or minimised Move the curs...

Page 84: ...n resolution slider to change the resolution 5 Click OK About discs and floppy disks My disc drive tray does not open Make sure the computer is turned on and press the eject button on the drive If the eject button is not working click Start and select My Computer Right click the optical disc drive and select Eject Make sure the computer is not in Standby or Hibernate mode If the disc tray still do...

Page 85: ... cannot see a picture your computer s video resolution may be set too high For best results change the resolution in the Control Panel Display to a lower resolution If you see the video but cannot hear sound check all of the following Make sure the mute setting is off in your DVD player software Check the volume settings under Control Panel Sounds Speech and Audio Devices If you have connected ext...

Page 86: ...e possibility that some brands of DVD recordable media do not work Is there any third party DVD recording software installed on the VAIO If so remove all third party DVD recording software from the computer Are you able to read regular data music DVDs Check if you are able to read pre recorded DVD media Please note that combined drives i e DVD recordable drive and CD reader writer in one tend to b...

Page 87: ...rite to a disk The floppy disk may be write protected Disable the write protect feature or use a disk that is not write protected Check that the disk is properly inserted into the floppy disk drive When I double click an application icon a message such as You must insert the application CD into your drive appears and the software does not start Some titles require specific files that are located o...

Page 88: ...rol box 5 Under the Aux column make sure the Select check box is selected 6 Reboot your computer The unwanted noise after recording with Giga Pocket should now be cleared You must reboot your computer after selecting the check box under Aux otherwise the settings will not be applied for the next Giga Pocket recording My speakers are not producing any sound If you are using an application that has ...

Page 89: ...ab 4 Under Voice recording click Volume The Recording Control dialog box appears 5 In the Options menu select Properties The Properties dialog box appears 6 Change the setting in the Adjust volume for dialog box from Playback to Recording and then click OK 7 Reduce the microphone level by moving the slider control 8 In the Options menu select Advanced Controls and then click the Advanced button un...

Page 90: ...ab and that the location information is correct on the Dialing Rules tab If you do not see the Phone and Modem Options icon click Switch to Classic View on the left side My modem connection is slow Many factors influence modem connection speed including telephone line noise or compatibility with telephone equipment such as fax machines or other modems If you think your modem is not connecting prop...

Page 91: ... mouse on a reflective surface such as a mirror or transparent surface such as glass Some surfaces do not allow the sensor to function properly because the irregularities are too small to be detected The best surfaces reflect but scatter light an example is a blank sheet of white drawing paper Otherwise use a standard mouse pad My mouse needs to be set up for left hand use To set your mouse up for...

Page 92: ...peration If this is the case turn off all connected devices and disconnect unused devices Check the connection and then turn on the power again You are strongly advised to use only Sony i LINK cables as using other brands may cause problems with the i LINK devices How do I install a printer Always check the printer manufacturer s website for the latest drivers for Windows XP Home Edition Service P...

Page 93: ...Check that your printer is correctly configured and that you have up to date drivers If necessary contact your dealer The default setting for the printer port mode is correct for most printers If you cannot print try changing the printer port mode as follows 1 Restart your computer 2 When you see the Sony logo press F2 The BIOS setup menu screen appears 3 Use the keyboard s arrow keys to select th...

Page 94: ...k through the different tabs and check for abnormalities that you may be aware of If you are unsure check with the printer manufacturer s support service about the correct installation for the printer 4 Restart your computer When I remove a Memory Stick an error message appears Insert the Memory Stick into the slot again and press Enter Wait until the active application finishes then remove the Me...

Page 95: ...device 3 Turn on the power on the device again The icon should now appear on the desktop The connected i LINK device is not recognised Disconnect the i LINK device then connect it again You are strongly advised to use only Sony i LINK cables as using other brands may cause problems with the i LINK devices I cannot establish an i LINK connection between two VAIO computers You must have administrato...

Page 96: ...er to install any new internal hardware components You do not install memory modules yourself if you are not familiar with upgrading memory on a computer Please contact VAIO Link if you need assistance Always switch the power off before you open the system Otherwise damage may occur to the integrated circuits in your computer Electrostatic discharge ESD can damage disk drives add on cards and othe...

Page 97: ...g the computer from the mains 3 Wait until the computer cools down The inside of the main unit becomes very hot during operation Wait for about one hour for the computer to cool down before opening the unit 4 With the main unit s back panel facing you position the main unit on its left side 5 Locate the tabs on the side cover and pull them up until the cover releases 6 Slide the cover away from th...

Page 98: ...ctionality of your system Add on board configuration can vary To insert an add on board proceed as follows 1 Shut down your computer and turn off all peripheral devices such as your printer 2 Unplug your computer and any peripheral devices 3 Remove the side cover as described in Opening the side cover page 96 4 Locate the available expansion slot 5 Remove the screw and then remove the slot cover a...

Page 99: ...pansion slot as shown 7 Attach any internal cables that the board requires see the manual that came with the add on board 8 Replace the side cover as described in Closing the side cover page 103 9 Reconnect all peripheral devices and the power cord and then turn on the computer Make sure you observe the proper safety precautions when you add boards to your VAIO computer ...

Page 100: ...rs and with the safety practices and regulatory compliance required for using and modifying electronic equipment Disconnect the system from its power source and from any telecommunication links networks or modems before you open the system Failure to do so may result in personal injury or equipment damage Electrostatic Discharge ESD can damage memory modules and other components Install the memory...

Page 101: ...Excessive dust Mechanical vibration or shock Strong magnets or speakers that are not magnetically shielded Ambient temperature of more than 35 C or less than 10 C High humidity Introducingany liquidsor any foreignsubstances or objects into the memory slots or other internal components of the computer will result in damage to the computer and any repairs will be out of warranty ...

Page 102: ...To add or change a memory module proceed as follows 1 Shut down the computer unplug it and remove any peripheral devices Wait for the computer to cool down 2 Open the unit see Opening the side cover page 96 3 To remove an existing memory module release the end latches and gently lift out the module as shown 4 To insert a new memory module remove it from its anti static package handling it only by ...

Page 103: ...y 7 Press evenly against the memory module s upper corners The end latches snap into position automatically as shown 8 Reinstall any add on cards or components you removed 9 Replace the side cover as described in Closing the side cover page 103 There is only one correct way to insert the memory module Make sure the rivet of the module is lined up with the connector Use only PC2700 DDR333 DDR SDRAM...

Page 104: ... Click the Start button point to All Programs then VAIO System Information and click VAIO System Information again You can view the amount of installed memory here Closing the side cover To replace the side cover proceed as follows 1 Align the tabs on the side cover to the rim of the unit 2 Slide the side cover firmly into the ridges of the unit until it is in place ...

Page 105: ...rotect your computer from potential damage Please contact VAIO Link if you need assistance On handling the hard disk page 105 On using the power source page 105 On handling your computer page 106 On handling LCD screens page 107 On handling floppy disks page 108 On handling compact discs page 108 On handling Memory Sticks page 108 ...

Page 106: ...he power is on Do not turn off the power or restart the computer while reading or writing data to disk Do not use your computer in a place subject to extreme changes in temperature If the hard disk is damaged the data cannot be restored On using the power source Your computer operates on 220 240V AC50 60Hz Do not share the AC outlet with other high power consuming equipment such as a photocopier o...

Page 107: ... as radiators or air ducts Direct sunlight Excessive dust Moisture or rain Mechanical vibration or shock Strong magnets or speakers that are not magnetically shielded An ambient temperature of more than 35ºC or less than 10ºC High humidity Do not place electronic equipment near your computer The electromagnetic field of your computer may cause a malfunction Provide adequate air circulation to prev...

Page 108: ...window Do not scratch the LCD or exert pressure on it This could cause malfunction Using the computer in low temperature conditions may produce a residual image on the screen This is not a malfunction When the computer returns to normal temperature the screen returns to normal A residual image may appear on the screen if the same image is displayed for a lengthy period of time The residual image d...

Page 109: ...such as benzine thinning agents commercially available cleaners or anti static spray as they may cause damage to the disc For normal cleaning hold the disc by its edge and use a soft cloth to wipe the surface from the centre out If the disc is badly soiled moisten a soft cloth with water wring it out well and use it to wipe the surface of the disc from the centre out Wipe off any remaining moistur...

Page 110: ...t let Memory Sticks get wet Do not use or store Memory Sticks in a location subject to Extremely high temperatures such as in a car parked in the sun Direct sunlight High humidity or Corrosive substances Use the storage case supplied with the Memory Stick ...

Page 111: ...y the operating system if it is not in use Application recovery A recovery process that enables you to recover any of the applications initially available on the computer Performing an application recovery is useful when an individual application does not run properly or to reinstall a driver when a device does not work properly For more information please refer to the Guide to Troubleshooting and...

Page 112: ...irect Current interface to which you connect your computer s AC adapter or power cable Driver A driver is software enabling you to use hardware devices For example in order for you to be able to use a printer you must first install its driver Many drivers such as the mouse driver come with the operating system DVD R A writable DVD based on the DVD R format that can be used to write a program or ot...

Page 113: ...widely implemented local area network LAN technology The Ethernet system called 10BASE T provides data transfer rates of 10 Mbps megabits per second A more recent version of Ethernet called 100BASE T provides data transfer rates of 100 Mbps Gigabit Ethernet supports data rates of 1 gigabit 1 000 megabits per second EULA EULA End User Licence Agreement is the name given to a licence governing the s...

Page 114: ...h as printers and information using one processor or server LCD Short for Liquid Crystal Display Flat display technology using liquid crystals and light polarisation to provide sharp flicker free images on a screen comprised of millions of tiny cells Colour can be produced by two basic techniques Passive matrix is the less expensive of the two technologies The active matrix technology or TFT produ...

Page 115: ...use is an advanced computer pointing device that uses a light emitting diode LED an optical sensor and digital signal processing DSP in place of the traditional mouse ball and electromechanical transducer Movement is detected by sensing changes in reflected light rather than by interpreting the motion of a rolling sphere The optical mouse takes microscopic snapshots of the working surface at a rat...

Page 116: ...he higher the resolution and the better the image quality Processor The processor is the brains of the computer it processes the instructions of your system s programs The processor is also known as the CPU or microprocessor and can be found on the motherboard see this word of your computer PS 2 A type of mouse or keyboard port stands for Personal System 2 PSTN PSTN Public Switched Telephone Netwo...

Page 117: ...ity with newly released software and hardware and includes updates that resolve issues discovered by customers or by Microsoft s internal testing team S video S video stands for separated video a video technique separating colour from luminescence rendering clearer imaging and requiring different cables and plugs than ordinary video SDRAM Synchronous DRAM is a kind of dynamic random access memory ...

Page 118: ...Video AV and Information Technology IT skills VAIO Recovery and Documentation Disc Disc that enables a VAIO computer user to recover the hard disk image that was available when the computer was purchased It also contains the online documentation The disc is delivered with your computer For more information please refer to the Guide to Troubleshooting and Using the VAIO Recovery Documentation Disc ...

Page 119: ...ted QuickTime and the QuickTime logo are trademarks used under licence QuickTime is registered in the U S and other countries RealOne Player is a trademark or registered trademark of RealNetworks Inc in the U S and other countries PowerPanel is a trademark of Phoenix Technologies Ltd Symantec Norton Antivirus is a trademark of Symantec Corporation EverQuest is a registered trademark of Sony Comput...

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