Sony V
A
IO
Desktop User
Guide
Getting help
77
About the computer and software
My computer does not start
❑
Check that the computer is plugged directly into a power source (without an extension cord) and that it
is turned on.
❑
Check that the monitor is properly connected to the main unit, plugged into a power source and turned
on. Check that the brightness and contrast controls are adjusted correctly.
❑
Check the power socket is working by testing it with another device (e.g. a lamp or radio).
❑
Check that the power indicator on the front panel of the computer indicates that the power is on.
❑
If you cannot start Windows
®
, make sure there is no disk in the floppy disk drive.
❑
Confirm that the power cord and all cables are connected firmly.
❑
If you have plugged the computer into a UPS (Uninterruptible Power Supply), make sure the UPS is
turned on and works.
❑
Unplug all external devices and cables, including the Internet connection.
❑
Remove any extra memory modules you may have inserted since purchase.
❑
If the message
Press <F1> to resume, <F2> to set up
appears at the bottom of the display, you need
to initialise the BIOS (Basic Input/Output System).
❑
Moisture condensation may have occurred. Do not use the computer for at least one hour and then turn
it on.