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Sony VAIO PCG-R505GCP, User Manual

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Sony VAIO PCG-R505GCP User Manual Download Page 159

159

Troubleshooting and Support

This section describes how to solve common problems you may encounter when 
using your computer. Many problems have simple solutions, so try these 
suggestions before you contact Sony Computing Support 
(http://www.sony.com/pcsupport). 

❑

Troubleshooting Your Computer

❑

Troubleshooting Batteries

❑

Troubleshooting the Printer

❑

Troubleshooting the Mouse and Touch pad

❑

Troubleshooting the Modem

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Troubleshooting Networks

❑

Troubleshooting DVDs and CDs

❑

Troubleshooting PC Cards

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Troubleshooting Audio-Video Connections

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Troubleshooting the Computer Screen (LCD)

❑

Troubleshooting Memory Stick Media

❑

Troubleshooting Programs

❑

Troubleshooting the Docking Station

❑

Computer Support Information

Summary of Contents for VAIO PCG-R505GCP

Page 1: ...rving Battery Power 21 Using power saving modes 21 Using PowerPanel 22 Frequently asked questions 26 Internet and Network Connections 27 Internet Connections 28 Setting up a dial up Internet connection 28 Setting up an Ethernet Internet connection 30 Customizing your Internet connection 32 Frequently asked questions 33 Network Connections 34 Using Ethernet and dial up connections 34 Using wireless...

Page 2: ...ing DVDs 57 Watching DVDs on your computer 57 Frequently asked questions 58 Printer Connections 61 Printing With Your Computer 62 Connecting a printer 62 Disconnecting a printer 64 Frequently asked questions 64 Computer Features 67 Using the Keyboard 68 Key locations and descriptions 68 Combinations and functions with the Windows key 70 Indicators 71 Combinations and functions with the Fn key 72 U...

Page 3: ...ing Memory Stick media 88 Formatting Memory Stick media 88 Removing Memory Stick media 89 Frequently asked questions 90 Changing the Window Design of Sony Programs 92 Connecting Mice and Keyboards 93 Using External Mice and Keyboards 94 Connecting a mouse or keyboard 94 Disconnecting a mouse or keyboard 96 Frequently asked questions 96 Floppy Disk Drives and PC Cards 97 Using Floppy Disk Drives 98...

Page 4: ...l video camera recorder 118 Notes on connecting an i LINK device 118 Frequently asked questions 119 Using Computer Monitors and Projectors 120 Connecting a computer monitor 120 Connecting a projector 122 Selecting a Display Mode 123 Disconnecting a computer monitor or projector 124 Using Speakers 125 Connecting speakers 125 Disconnecting external speakers 126 Adjusting the volume 126 Enabling the ...

Page 5: ...45 Upgrading Your Computer s Memory 146 Precautions and procedures 146 Typical expansion memory configuration 147 Removing and installing memory modules 147 Confirming added memory capacity 150 Using the Recovery CDs 153 Application and System Recovery CDs 154 Using Your Recovery CDs 154 Using the Application Recovery CD s 154 Using the System Recovery CD s 156 Troubleshooting and Support 159 Trou...

Page 6: ...roubleshooting DVDs and CDs 174 Troubleshooting PC Cards 177 Troubleshooting Audio Video Connections 178 Troubleshooting the Computer Screen LCD 181 Troubleshooting Memory Stick Media 182 Troubleshooting Programs 184 Troubleshooting the Docking Station 186 Computer Support Information 188 ...

Page 7: ...to preinstalled software programs In the left navigation window click the topics you want to learn more about and that information will be displayed in this main window View the Electronic Flyer which provides updates and supplemental information about your computer View the VAIO Computer Specifications which lists your computer s hardware specifications and preinstalled software information such ...

Page 8: ...VAIO Computer Quick Start 8 ...

Page 9: ...battery and an AC adapter This chapter explains how to install and use these supplied accessories to power your computer It also describes ways you can efficiently utilize the battery as a power source Using AC Power Using the Battery Conserving Battery Power ...

Page 10: ...ry for more information on installing and using your battery Connecting the AC adapter Turning on the computer Connecting the AC adapter To connect the AC adapter 1 Plug the cable attached to the AC adapter into the DC IN port on your computer or docking station 2 Plug one end of the power cord into the AC adapter and plug the other end into an AC outlet Connecting the AC Adapter to the Computer U...

Page 11: ...ing the bottom of the computer firmly 2 Press the power button until the power indicator turns on 3 If necessary adjust the brightness controls for the computer screen LCD display as follows Opening the Computer Turning on the Computer If you hold the power button down the computer turns off Release lever Power button Power indicator ...

Page 12: ...VAIO Computer Quick Start 12 To increase light intensity press Fn F5 and then or To decrease light intensity press Fn F5 and then or ...

Page 13: ...teries you use you can always extend the life of the battery by conserving power See Conserving Battery Power for more information Inserting a battery Removing a battery Displaying battery information Charging a battery Notes on batteries Frequently asked questions Inserting a battery To insert a battery 1 Turn the computer over and slide the LOCK UNLOCK switch on the bottom of the computer to the...

Page 14: ...o avoid data loss See Using power saving modes for more information Removing a battery If you are not using the computer for an extended period of time remove the battery from the computer to avoid damaging the battery You can remove the battery when the computer is on or off Inserting a Battery If the port replicator is attached to your computer do not insert or remove the battery Lifting and tur...

Page 15: ...kbar 2 Select Toolbars from the shortcut menu and click Battery Information The Battery Information toolbar appears on the taskbar The total charge remaining in the battery is listed in percent and real time values The following toolbar indicates there is 100 percent or approximately 2 hours and 40 minutes of battery charge left Removing a Battery If the Battery Information toolbar is hidden behin...

Page 16: ...wn as the time to empty To close the Battery Information toolbar 1 Right click the Battery Information toolbar 2 Select Toolbars from the shortcut menu and click to cancel Battery Information The Battery Information toolbar disappears from the toolbar To display the Battery Information window Double click the CPU icon on the Windows taskbar The Battery Information window appears Battery Informatio...

Page 17: ...ings which notify you when the battery is fully charged and is too low You can change your computer s alarm settings on this window The battery icons that appear on the Battery Information toolbar and the Battery Information window indicate the current status of the installed battery Battery Information Window Click Help in the lower right corner of the window for more information ...

Page 18: ...power is still low the battery may be reaching the end of its life and you may need to replace it To charge a battery You can charge the battery when the computer is on or off However the battery will charge faster when the computer is off Charging the battery takes several hours See your VAIO Computer Specifications on the Welcome page for the approximate time needed to charge your battery Batter...

Page 19: ...e battery indicator stops blinking when the battery is 100 percent full Notes on batteries Never leave the battery in temperatures above 140 F 60 C such as under direct sunlight or in a car parked in the sun When using two batteries the battery you insert first charges first The second battery you insert begins charging when the first battery is 85 percent full Battery Indicator Battery indicator ...

Page 20: ...because of decreased battery efficiency at low temperatures Frequently asked questions How do I know when the battery is charged To determine the remaining battery charge see Displaying battery information When is the computer using AC power When the computer is directly connected to the AC adapter it uses AC power even if a battery is installed When should I recharge the battery When the battery ...

Page 21: ...ices in memory RAM Power consumption is reduced to a minimum The system remains on and the computer screen LCD is off Hibernate Saves the state of the system and peripheral devices in the Save to Disk Partition on the hard disk Power consumption is reduced to the lowest possible setting without being completely off Hibernate mode consumes the lowest level of power Your computer enters Hibernate mo...

Page 22: ...le Power Management profile If the computer does not activate Hibernate mode see Frequently asked questions for more information Profile Icon Description Maximum Performance Provides the best system performance but conserves little power Maximum Battery Life Provides power saving features to give you maximum battery life and good performance It slows the computer and puts it into Standby mode afte...

Page 23: ...cessing Optimizes power management with longer time outs on the hard disk and display screen You can also establish settings for LCD Video Standby Hard Disk Standby and Standby mode to optimize power management for your system Spreadsheet Optimizes performance and power requirements for spreadsheet programs Communications Extends battery life by initiating a quick display time out The Internal mod...

Page 24: ...se the battery to power your computer To customize your profile settings You can customize your profile settings to sustain enough power for a particular computing function 1 Right click the CPU icon on the Windows taskbar 2 Select Edit Create Profiles from the shortcut menu 3 In the left panel select the profile that you want to change 4 Right click the setting under System LCD Video Hard Disk or...

Page 25: ...ving mode the more power the computer consumes Hibernate mode conserves more power than Standby mode ThermalControl Strategy Controls the speed of the processor fan You can adjust the fan speed to Quiet which conserves the most power or Performance Lid Close Action Controls the state of your system when you close the computer s lid You can select either Standby or Hibernate mode or you can select ...

Page 26: ... replaced Why is the battery warm While the battery is in use or being discharged the battery heats up This is normal and is not cause for concern LCD Standby Timer Controls the time it takes the system to switch the LCD to Standby mode when the system is idle This setting only turns off power to the LCD The system itself still functions on full power HDD Standby Timer Controls the time it takes t...

Page 27: ...27 Internet and Network Connections Internet Connections Network Connections Connecting Another VAIO Computer ...

Page 28: ...nection Setting up an Ethernet Internet connection Customizing your Internet connection Frequently asked questions Setting up a dial up Internet connection Before you can connect to the Internet you need to connect your computer to a telephone line via a telephone cable not supplied Once you have set up your telephone cable you re ready to connect to the Internet To connect a telephone cable 1 Loc...

Page 29: ...izard appears Connecting a Telephone Cable Your computer does not work with party lines cannot be connected to a coin operated telephone and may not work with multiple telephone lines or a private branch exchange PBX Some of these connections may result in excess electrical current and could cause a malfunction in the internal modem If you connect a telephone cable coming through a splitter the mo...

Page 30: ... selected click to select Connect to the Internet and click Next 5 Follow the on screen instructions Setting up an Ethernet Internet connection Your computer accommodates both 10BASE T and 100BASE TX Ethernet connections with data transfer speeds of between 10 and 100 Mbps depending on the line conditions and Ethernet cable New Connection Wizard ...

Page 31: ... of the Ethernet cable into your computer s Ethernet port and the other into the network connection To set up an Ethernet connection to the Internet 1 Connect your computer to a network connection See To connect an Ethernet cable for more information 2 Click Start point to All Programs Accessories Communications and click New Connection Wizard The New Connection Wizard appears Connecting an Ethern...

Page 32: ...view the Internet You can change your home page fonts language and colors You can also regulate content and set your browsing preferences To open the Internet Properties dialog box 1 Click Start on the Windows taskbar and then Control Panel 2 Click Network and Internet connections and then Internet Options The Internet Properties dialog box appears 3 Click the tabs to view options 4 Make changes a...

Page 33: ...e Application Recovery CD s for more information Why is my modem connection slow Your computer is equipped with a V 90 compatible modem Many factors may influence modem connection speed including telephone line noise or compatibility with telephone equipment such as fax machines or other modems If you think your modem is not connecting properly to other PC based modems fax machines or your Interne...

Page 34: ...k Start Help and Support and then Networking and the Web Using Ethernet and dial up connections Using wireless LAN connections Checking your network connection status Frequently asked questions Using Ethernet and dial up connections Local area networks LANs comprise a group of computers and associated devices within a small geographic area such as a home or office building For setting up LANs Ethe...

Page 35: ...g on the Ethernet cable To set up an Ethernet LAN 1 Plug one end of the Ethernet cable into your computer s Ethernet port and the other into the network connection 2 Click Start point to All Programs Accessories Communications and click Network Setup Wizard The Network Setup Wizard appears Connecting an Ethernet Cable Ethernet cable Ethernet port ...

Page 36: ...art menu and then clicking Networking and the Web in the left panel The Network Setup Wizard Only connect 10BASE T and 100BASE TX cables to the Ethernet port Do not connect any other type of network cable or any telephone cable Connecting cables other than those listed above may result in an electric current overload and could cause a malfunction excessive heat or fire in the port To connect the u...

Page 37: ...Wireless LAN Access Point to set up a LAN The wireless LAN access point is designed for building a wireless LAN environment Because a wireless LAN configuration requires no wiring you can operate multiple computers more freely than ever before You can also purchase an external Wireless LAN PC Card separately but your computer depending on the model you purchased may already come with a built in mi...

Page 38: ...tly with other devices in the network You can set up an ad hoc network easily at home To connect to an existing wireless network 1 Move the Wireless LAN switch to ON or insert a Wireless LAN PC Card into the PC Card slot See Inserting PC Cards for more information The Wireless LAN indicator lights up 2 From the Start menu click Control Panel 3 Click Network and Internet Connections and then click ...

Page 39: ... to ON or insert a Wireless LAN PC Card into the PC Card slot See Inserting PC Cards for more information The Wireless LAN indicator lights up 2 From the Start menu click Control Panel Network and Internet Connections and then click Network Connections 3 Right click Wireless Network Connection and select Properties The Wireless Network Connection Properties dailog box appears 4 Click the Wireless ...

Page 40: ... new network name appears in the Preferred networks list box To set up a computer to computer ad hoc network 1 Move the Wireless LAN switch to ON or insert a Wireless LAN PC Card into the PC Card slot See Inserting PC Cards for more information The Wireless LAN indicator turns on 2 From the Start menu click Control Panel Network and Internet Connections and then click Network Connections The Netwo...

Page 41: ...ovided for me automatically check box 9 Type between 5 to 13 ASCII characters or 10 to 26 hexadecimal characters in the Network key box 10 Click to select the This is a computer to computer ad hoc network wireless access points are not used check box 11 Click OK Your new network name appears in the Preferred networks window It may take a few moments for both computer systems to recognize each othe...

Page 42: ...Safely Remove Hardware window appears 2 Select the appropriate device name in the Hardware devices window if it is not already selected and click Stop The Stop a Hardware device window appears 3 Make sure the appropriate device name is selected and click OK A message appears stating it is now safe to remove the hardware device 4 Remove the PC Card See Removing PC Cards for more information Checkin...

Page 43: ...e Wireless LAN switch on the computer is in the ON position or the Wireless LAN PC Card is properly inserted Make sure power to the access point is on Make sure the access point is displayed in the Available networks window 1 From the Start menu click Control Panel Network and Internet Connections and then Network Connections 2 Right click Wireless Network Connection and select Properties The Wire...

Page 44: ...ess Why is the data transfer speed slow The wireless LAN data transfer speed is affected by distance and obstructions between devices and access points Other factors include device configurations radio conditions and software compatibility To maximize the data transfer speed move your computer away from obstructions or closer to any access point you may be using If you are using a wireless LAN acc...

Page 45: ...ars 3 Check the connection status Change the access point channel See your access point instructions for more information Can I connect to a IEEE 802 11a device Computers with built in wireless LAN support the IEEE 802 11b standard only Devices connecting to a wireless LAN using the IEEE 802 11a standard cannot connect to devices using the IEEE 802 11b standard What are channels Wireless LAN commu...

Page 46: ...each computer 2 Click Start on the Windows taskbar and click Control Panel 3 Click Network and Internet Connections and click Set up or change your home or small office network The Network Setup Wizard appears i LINK is a trademark of Sony used to designate that a product contains an IEEE 1394 connection The i LINK connection may vary depending on the software programs operating system and compati...

Page 47: ... When you finish the Network Setup Wizard on screen instructions click Start on the Windows taskbar and click My Computer 7 Click My Network Places in the Other Places menu The My Network Places window appears 8 Click View workgroup computers in the Network Tasks menu The computers that are networked under the same workgroup name are displayed in this window The Network Setup Wizard window The Wor...

Page 48: ...ion purposes only and may not resemble the unit you purchased i LINK is a trademark of Sony used only to designate that a product contains an IEEE 1394 connection The i LINK connection may vary depending on the software applications operating system and compatible i LINK devices All products with an i LINK connection may not communicate with each other Refer to the documentation that came with you...

Page 49: ... or Hibernate restart both computers For more information see Connecting VAIO computers i LINK is a trademark of Sony used only to designate that a product contains an IEEE 1394 connection The i LINK connection may vary depending on the software applications operating system and compatible i LINK devices All products with an i LINK connection may not communicate with each other Refer to the docume...

Page 50: ...VAIO Computer Quick Start 50 ...

Page 51: ...51 CDs DVDs and Optical Drives Inserting and Ejecting CDs or DVDs Copying and Playing CDs Playing DVDs ...

Page 52: ...e Eject button on the optical drive cover to open the drive tray The drive tray slides out 3 Place a disc on the drive tray with the label facing up Avoid using adhesive labels to identify your CDs or DVDs Adhesive labels may damage the optical drive if they come off while the disc is in the drive Ejecting the Drive Tray You can play some DVDs on both sides Insert this type of DVD with the side yo...

Page 53: ...are open from the optical drive and wait for the LED indicator to turn off 3 Press the Eject button on the optical drive cover to open the drive tray The drive tray slides out 4 Lift the disc from the drive 5 Push the drive tray gently to close it Inserting a Disc If you do not seat the disc firmly over the hub the disc may come loose while it is in the drive A loose disc may damage the optical dr...

Page 54: ...appears 2 Select the Hardware tab and click Device Manager in the Device Manager box A window with a listing of the computer s hardware devices appears 3 Double click DVD CD ROM drives 4 Double click the listed drive name and select the Properties tab 5 Click to select the Enable digital CD audio for this CD ROM device check box if it is not already selected 6 Click OK To adjust the volume for pla...

Page 55: ...ate memory resident disc utilities to avoid data loss Turn off the FindFast application if your computer has preinstalled Microsoft Office applications such as Excel Word and Outlook Connect and use the AC adapter to power your computer Use CD Rs that are compatible with 16x speed Insert the disc into the optical drive and open the preinstalled Sony SonicStage software by clicking Start All Progra...

Page 56: ...VAIO Computer Quick Start 56 Do not strike or shake the computer while writing data to a disc ...

Page 57: ... The preinstalled DVD program launches the video automatically See Program overview for a description of your preinstalled DVD software For detailed instructions on how to use the preinstalled DVD software see the help guide included with the DVD software To play a DVD while using battery power 1 Set the power management profile to DVD 1 Close all open programs 2 Right click the CPU icon on the Wi...

Page 58: ...e of the disc from the center out Wipe off any remaining moisture with a dry soft cloth Do not clean the disc with solvents such as benzine thinner commercially available cleaners or anti static spray which may damage the disc Do not drop or bend the disc Why does my computer freeze when I try to read a disc The disc your computer is trying to read may be dirty or damaged Restart the computer and ...

Page 59: ...lecting Restart from the Shut Down menu of the Windows Task Manger dialog box 2 Remove the CD or DVD from the optical drive 3 Check the disc for dirt or damage If you need to clean the disc see How do I maintain CDs and DVDs for instructions If you are playing a CD or DVD and cannot hear sound follow these steps Double click the Volume icon on the Windows taskbar and click to cancel the Volume Con...

Page 60: ...the computer for at least one hour Condensation can cause the computer to malfunction Why did the computer screen LCD go blank Your LCD screen may go blank if the computer has lost power or has entered a power saving mode Standby or Hibernate If the computer is in LCD Video Standby mode press any key to activate the LCD screen See Using power saving modes for more information Make sure the compute...

Page 61: ...61 Printer Connections Printing With Your Computer ...

Page 62: ...mpatible with many popular printers In many cases you can simply connect the printer to the computer and begin printing Some printers require separate driver software installation See the instructions that accompanied your printer for more information If you cannot print once you have connected your computer to your printer see Frequently asked questions in this section for more information To con...

Page 63: ... printer cable into the Printer port on your computer 3 Plug the other end of the printer cable into the port on the printer Connecting a USB Printer Cable See the guide that came with the USB printer for more information on its installation and use Printer USB ports Power cord USB cable not supplied USB cable connector ...

Page 64: ...puter Frequently asked questions Why can t I print a document Make sure the printer is on and the printer cable is securely connected to the ports on your printer and computer See Connecting a printer for more information Make sure the printer is compatible with the Microsoft Windows operating system installed on your computer Connecting a Parallel Port Printer See the guide that came with the par...

Page 65: ...the default printer port setting although this setting is generally correct for most printers 1 Click Start and click Control Panel 2 Click Performance and Maintenance and click System The System Properties dialog box appears 3 Select the Hardware tab and click Device Manager The Device Manager window appears 4 Double click Ports COM LPT and double click ECP Printer Port LPT1 5 Select the Port Set...

Page 66: ...VAIO Computer Quick Start 66 ...

Page 67: ...67 Computer Features Using the Keyboard Using the Touch Pad Using the Jog Dial Control Using Memory Stick Media Changing the Window Design of Sony Programs ...

Page 68: ... computer related tasks Key locations and descriptions Combinations and functions with the Windows key Indicators Combinations and functions with the Fn key Key locations and descriptions Keyboard Function keys Print Screen key Navigation keys Windows key Alt key Numeric keypad Ctrl key Fn key Applications key Escape key Fn key Shift key Space bar Correction keys ...

Page 69: ...12 function keys along the top of the keyboard are used to perform designated tasks For example in many programs F1 is the Help key The task associated with each function key may vary from one program to the next Escape key The Esc Escape key is used to cancel commands Print Screen key The Print Screen key takes an electronic snapshot of the screen and moves it to the Clipboard You can then paste ...

Page 70: ...ations key displays a shortcut menu of context sensitive choices Pressing this key is the equivalent of clicking the right mouse button Combination Function F1 Displays the VAIO Help and Support Center window Tab Switches the selected button on the taskbar D Displays the desktop E Displays the My Computer window F Displays the Search Results window where you can find a file or folder This is the e...

Page 71: ...he computer is using battery power flashes when the battery is running out of power double flashes when the battery is charging Memory Stick Lights up when data is read from or written to the Memory Stick media Do not enter Standby mode or turn off the computer when this indicator is on When the indicator is off the Memory Stick media is not being accessed Hard disk Lights up when data is read fro...

Page 72: ...n the screen scrolls differently Exactly how it scrolls depends on the specific program This function does not work with all programs When the indicator is off information moves across the display normally Wireless LAN Lights up when the Wireless LAN function is running On selected models only If you switch user identities during a computing session the Fn F7 key functionality if available on your...

Page 73: ...play and both the LCD and external display Select one display at a time to playback DVDs Connect the cable before you turn on the computer otherwise Fn F7 will not work Fn F12 Hibernate Provides for the lowest level of power consumption When you run this command the state of the system and state of the peripheral devices are written to the hard disk and the system power is turned off To return the...

Page 74: ...VAIO Computer Quick Start 74 You can also carry out these functions using the Jog Dial Control Some functions are not available until the Microsoft Windows operating system launches ...

Page 75: ...he built in touch pad Describing the touch pad Customizing the touch pad Frequently asked questions Describing the touch pad Locating and describing the touch pad Action Description Point Slide one finger on the touch pad to place the pointer on an item or object Click Press the left button once Double click Press the left button twice Touch pad Left button Right button ...

Page 76: ...tab 4 In the left panel click to cancel the Pointing Device check box 5 Click Apply To enable the touch pad 1 Press the Windows key The Start menu appears 2 Press the Up Arrow key to select All Programs and press Enter 3 Press the Up Arrow key to select Sony Notebook Setup and press Enter A submenu appears with Sony Notebook Setup preselected 4 Press Enter The Sony Notebook Setup dialog box appear...

Page 77: ...u may have disabled the touch pad without connecting a mouse to the computer See To enable the touch pad Restart the computer to activate the touch pad again If your touch pad is interpreting a single tap as a double click adjust the button assignments Follow these steps 1 Press the Windows key The Start menu appears 2 Press the Up Arrow key to select All Programs and press Enter 3 Press the Up Ar...

Page 78: ...llow these steps 1 Press the Windows key 2 Press U The Turn off computer window opens 3 Press R to restart the computer If the computer does not restart 1 Press Ctrl Alt Delete simultaneously The Windows Task Manager window appears 2 Press Alt to highlight the menu bar and press the Right Arrow key to select Shut Down 3 Press Enter 4 Press R to restart the computer If you still cannot restart your...

Page 79: ...s that support Jog Dial Navigator functions Locating the Jog Dial Control Using the Jog Dial Bar Using Jog Dial Launcher Using Application and Scroll modes Changing Jog Dial Navigator settings Locating the Jog Dial Control To use the Jog Dial Control Rotate the Jog Dial Control to scroll up and down a menu Press the Jog Dial Control to select a menu item Press the Back button on selected models to...

Page 80: ...loating window on your desktop when you double click the Jog Dial Navigator icon on the taskbar If your computer does not come with a Back button you can select Return on the Jog Dial Launcher to go back to the previous menu Jog Dial Bar Features Action 1 Jog Dial icon Right click to display a shortcut menu This icon is also displayed on the Microsoft Windows taskbar 2 VAIO Settings button Click t...

Page 81: ...on your computer You can use the Jog Dial Control to scroll and open these programs To open Jog Dial Launcher Click the Launcher button on the Jog Dial Bar Press and hold Ctrl and then press the Jog Dial Control To open a program 1 Open Jog Dial Launcher See To open Jog Dial Launcher for more information 2 Rotate the Jog Dial Control until the program you want to select appears highlighted in the ...

Page 82: ...ram is open Click APPS on the Jog Dial Bar When you select Application mode the Jog Dial Navigator window appears at the lower right side of the program window The Jog Dial Navigator window appears in either the List Display or Guide Display format depending on the program Jog Dial Launcher Mode Description Application Enables you to carry out commands for specific Sony programs Scroll Enables you...

Page 83: ...ls up and down or side to side if it has a scroll option To select Scroll mode when a program is open Click SCROLL on the Jog Dial Bar Jog Dial Navigator Guide Display Jog Dial Navigator List Display Jog Dial Navigator windows Descriptions Guide Display Appears when a program that supports Jog Dial Navigator has audio features such as volume control This shows the operation guide for the Jog Dial ...

Page 84: ...r List Display select SCROLL MODE and press the Jog Dial Control Changing Jog Dial Navigator settings You can change the Jog Dial Navigator settings to modify the Jog Dial Navigator functionality and appearance Selecting Scroll Mode from Application Mode ...

Page 85: ... The Jog Dial Setting dialog box appears 2 Click the tabs near the top of the dialog box to view options and then make your changes 3 Click Apply and then click OK For information about Jog Dial settings right click the Jog Dial Navigator icon on the taskbar and click Help Jog Dial Setting Dialog Box ...

Page 86: ...rovided with copyright protection Memory Stick media which does not have the same copyright protection as MagicGate Memory Stick media Some music files with secure copyright protection may be stored on MG Memory Stick media but not on regular Memory Stick media You can also use MagicGate media compatible devices to record and playback music when they are connected to your computer You can store mi...

Page 87: ...or briefly flashes Viewing the contents Depending on the model you purchased the Sony Memory Stick window appears automatically when you insert a Memory Stick media From this window you can choose to view print copy or organize your Memory Stick images or data If the Sony Memory Stick window does not appear when you insert your Memory Stick media then follow these steps MG Memory Stick media has t...

Page 88: ...protection When the write protect tab of the Memory Stick media is set to LOCK data cannot be recorded or erased Formatting Memory Stick media Memory Stick media is formatted for immediate use when you purchase it If you need to reformat Memory Stick media use the Memory Stick Formatter that is provided with the media For more information about using Memory Stick Formatter refer to Formatter Help ...

Page 89: ...ting you to continue or exit Reinsert the media into the slot and press Enter to continue This enables the media to finish reading or writing data To remove Memory Stick media 1 Wait a minimum of 10 seconds after the Memory Stick media finishes reading or writing data before removing the media 2 Make sure the access light is off 3 Push the Memory Stick media in toward the computer 4 When the Memor...

Page 90: ...mited to private use only Using recorded music for any other purpose requires permission of the copyright holders Sony is not responsible for music files that cannot be recorded from a CD or downloaded from other sources Can I copy images from a digital video camera using Memory Stick media Yes and you can view video clips that you have recorded with Memory Stick media compatible video camera reco...

Page 91: ...t How do I extend the life of the Memory Stick media Use the supplied storage case See the instructions that came with your media for more information on its use Do not use or store the media in a location that is subject to Extremely high temperatures such as in a car parked in the sun Direct sunlight High humidity or places with corrosive substances ...

Page 92: ...dow design 1 Click Start and then Control Panel 2 In the left panel click Switch to Classic View 3 Double click UI Design Selector 4 Click or to view the designs 5 Click Apply to select a design that appears in the center window The UI Design Selector window design changes The window design for your Sony software will match the UI Design Selector window 6 Click OK ...

Page 93: ...93 Connecting Mice and Keyboards Using External Mice and Keyboards ...

Page 94: ...opular mice and keyboards The New Hardware Wizard guides you through the software installation process Some devices require separate driver software installation See the instructions that accompanied your mouse or keyboard for more information If the mouse or keyboard does not work once you have connected it to your computer see Frequently asked questions for more information Your computer can be ...

Page 95: ... 95 Connecting a USB Mouse or Keyboard See the guide that came with your mouse or keyboard for more information on its installation and use Connecting a USB Mouse or Keyboard to a Docking Station USB ports USB cable USB ports USB cable ...

Page 96: ...ery CD s for more information Why doesn t the pointer move when I use the USB mouse Make sure another mouse was not installed You may need to install or reinstall the mouse driver software Use the supplied Application Recovery CD s See Using the Application Recovery CD s for more information If you are playing a disc press the Ctrl Alt Delete keys simultaneously to stop playback and restart the co...

Page 97: ...97 Floppy Disk Drives and PC Cards Using Floppy Disk Drives Using PC Cards ...

Page 98: ...es that store data To protect your floppy disks keep them away from magnets and direct sunlight or other heat sources To insert a floppy disk 1 Hold the floppy disk with the label facing up 2 Push the floppy disk into the drive until it clicks into place To remove a floppy disk 1 Close all programs that were opened from the disk and wait for the LED indicator to turn off 2 Push the Eject button an...

Page 99: ...to recognize the drive If the icon still does not appear follow these steps 1 Close all open programs to avoid data loss 2 Eject the floppy disk from the floppy disk drive 1 Close all programs that were opened from the disk and wait for the LED indicator to turn off 2 Push the Eject button and remove the disk 3 Reconnect the floppy disk drive 1 Close any active programs to prevent data loss 2 Inse...

Page 100: ...he floppy disk drive cannot write data to a disk if it is inserted into the drive improperly See Inserting and removing floppy disks for instructions on how to insert the disk properly If the disk is inserted properly and you are still unable to write data to it the disk may be write protected You can either use a floppy disk that is not write protected or disable the write protect feature ...

Page 101: ...ntly asked questions Inserting PC Cards Your computer may contain PC Card slot protectors Remove these protectors before you insert a PC Card into the slot See To remove slot protectors Some PC Cards may require you to disable idle devices when using the PC Card You can use Sony Notebook Setup to disable devices To open Sony Notebook Setup 1 Click Start on the Windows taskbar and then click All Pr...

Page 102: ... icon on the taskbar The Safely Remove Hardware dialog box appears 2 Click to select the PC Card in the Hardware devices window if it is not already selected 3 Click Stop The Stop a Hardware device window appears Do not force a PC Card into the slot It may damage the connector pins When a PC Card is inserted do not place your computer in a bag or case Pressure or shock to a PC Card may damage your...

Page 103: ... protectors 1 Push the Release button once The Release button pops out 2 Push the Release button a second time The slot protector pops out 3 Pull the protector out of the slot If you use a Type III PC Card you need to remove both the top and bottom PC Card slot protectors Frequently asked questions Why doesn t my PC Card work Make sure the PC Card is inserted properly See Inserting PC Cards for mo...

Page 104: ...ake sure you are inserting the card correctly See Inserting PC Cards for more information You may not be able to use some PC Cards or some functions of the PC Card with this computer Check the guide that came with your PC Card for more information on its use Why does an exclamation mark appear on the Device Manager tab in the System Properties dialog box You may not be using the most recent driver...

Page 105: ...105 Docking Stations Connecting the Docking Station ...

Page 106: ...hased If you wish to purchase an docking station shop Sony online at http www sonystyle com vaio or contact your local retailer Locating features and ports Connecting the docking station Disconnecting the docking station Frequently asked questions Locating features and ports Back Panel 1 USB ports 5 Ethernet Network port 10BASE T 100BASE TX 2 VGA monitor port 6 i LINK IEEE 1394 S400 port 3 Serial ...

Page 107: ...nnecting the Docking Station 107 Left 1 Left lever 3 Floppy disk drive 2 Air vent 4 i LINK network switch Right 1 Docking station connector 4 DC In indicator 2 Optical drive 5 Right lever 3 UNDOCK switch ...

Page 108: ...connect the docking station while the computer is on 3 Plug one end of the AC adapter cable into the DC IN jack on the docking station and plug the other end into an AC outlet The DC IN indicator turns on 4 Insert the two grooves on the front of the computer into the two corresponding latches protruding from the front of the docking station 5 Push the two rear corners of the computer onto the dock...

Page 109: ...lt in data loss or a computer malfunction To disconnect the docking station when the computer is off 1 Disconnect all peripheral attached devices from the computer and the docking station 2 Remove all objects placed on top of the computer 3 Pull the two release levers on the rear corners of the docking station to release the computer from the docking station Securing the Docking Station When the b...

Page 110: ...t the docking station when the computer is on There are two ways to disconnect the docking station when the computer is turned on Using the Start menu Using the UNDOCK switch Disconnecting the Docking Station Removing the Docking Station Release levers on rear corners of docking station Pull Release levers on the rear corners of the docking station ...

Page 111: ...o switch off before undocking the computer 3 Follow steps 3 and 4 of To disconnect the docking station when the computer is off If you switch user accounts using Fast User Switching the UNDOCK switch function on the docking station will be interrupted Instead follow the instructions to disconnect the docking station from the Start menu Docking Indicator Docking indicator ...

Page 112: ... on the bottom of the docking station to the unmarked side with a thin pen tip UNDOCK switch i LINK is a trademark of Sony used only to designate that a product contains an IEEE 1394 connection The i LINK connection may vary depending on the software applications operating system and compatible i LINK devices All products with an i LINK connection may not communicate with each other Refer to the d...

Page 113: ...error message appear when I correctly attempted to disconnect the docking station An error message may appear if a software application is open or a device is connected to the docking station Close all software applications that are in use and disconnect any devices Try to disconnect the docking station again If an error message appears after doing these steps contact Sony Customer Support How do ...

Page 114: ...al mode 2 Press the Eject button How can I open the optical drive tray if the Eject button does not work Your computer comes with a manual eject hole on the cover of the optical drive Insert a thin straight object such as a paper clip into this hole to eject a disc ...

Page 115: ...115 Audio and Video Connections Using i LINK Digital Video Recorders Using Computer Monitors and Projectors Using Speakers Using Microphones ...

Page 116: ...ause the computer to malfunction To connect an i LINK digital video recorder 1 Turn on the DV device and the computer 2 Plug the i LINK cable into the i LINK DC In Out port on the DV device 3 Plug the other end of the i LINK cable into the i LINK port on your computer port replicator or docking station The Found New Hardware window appears on the lower right corner of your screen i LINK is a trade...

Page 117: ...ernate may cause the computer to malfunction To disconnect the i LINK DV recorder when the computer is off 1 Turn off the computer and the i LINK DV device 2 Unplug the i LINK cable from the i LINK DC In Out port on the computer Connecting an i LINK Digital Video Camera Recorder See the guide that came with your digital video camera recorder for more information on its installation and use i LINK ...

Page 118: ...s own driver software install these drivers before you use the camera To view images You can view the images captured by your digital video camera recorder three different ways Select one set of instructions from the following list If your digital video camera recorder is compatible with the preinstalled program the Digital Video Device window appears when you connect the camera to the computer Se...

Page 119: ...he i LINK ports on the computer or camera Unplug the connectors and plug them in again See Connecting an i LINK digital video recorder for more information i LINK is a trademark of Sony used only to designate that a product contains an IEEE 1394 connection The i LINK connection may vary depending on the software applications operating system and compatible i LINK devices All products with an i LIN...

Page 120: ...play the images on your computer s LCD screen onto an external computer monitor The external monitor displays the operations you perform on your computer To connect a computer monitor 1 Make sure the computer monitor is plugged into an AC outlet 2 Turn off the computer 3 Plug the display cable into the Monitor VGA port on the computer 4 Turn on the computer monitor if it is not already on and then...

Page 121: ... Station You cannot use the Monitor VGA port on your computer when the docking station is connected to the computer Use the Monitor VGA port on the docking station instead Computer monitor Power cord Display cable not supplied Monitor port VGA AC power Display cable not supplied VGA monitor port Power cord AC power ...

Page 122: ...le into the Monitor VGA port on the computer 4 Plug the other end of the display cable into the projector 5 Plug the audio cable into the Headphone jack on the computer 6 Plug the other end of the audio cable into the projector 7 Turn on the projector if it is not already on and then turn on the computer 8 Press the Fn F7 key combination to toggle the display between your computer and the projecto...

Page 123: ...tch the display mode between your computer s screen LCD display and the external display using shortcut keys or the Display Properties settings Connecting a Projector See the guide that came with your projector for more information on its installation and use VGA port Power cord Headphone jack Projector Display cable not supplied Audio cable not supplied AC power ...

Page 124: ...s Disconnecting a computer monitor or projector You can disconnect the external computer monitor or projector by unplugging the display or Monitor VGA cable from your computer s port Disconnecting the external display when the computer is in a power saving mode Standby or Hibernate may cause the computer to malfunction Shortcut keys Result Fn F7 Toggles between the computer s screen LCD a connecte...

Page 125: ...ailer Connecting speakers Disconnecting external speakers Adjusting the volume Enabling the audio feature Frequently asked questions Connecting speakers You can connect speakers to your computer to enhance the sound quality of your computer To connect speakers to your computer 1 Turn down the volume of the speakers 2 Plug the speaker cable into the Headphone jack on the computer 3 Plug the other e...

Page 126: ...cording CDs or DVDs To adjust the volume of your speakers 1 Right click the Volume icon on the Windows taskbar and select Open Volume Control The Volume Control window appears 2 Click and drag the Volume Control slider up to increase volume and down to decrease volume Connecting External Speakers See the guide that came with your speakers for more information on its installation and use You can on...

Page 127: ...r headphones Wave Adjust the wavfile sound or the system sound of Windows SW Synth Adjusts the internal or external synthesizer volume CD Audio Adjust the volume of the CD in the optional optical drive Microphone Adjust the internal or external microphone volume Telephony Adjust the modem or telephone volume PC Beep Adjust the beep sound when inserting or removing the PC Card and other devices Lin...

Page 128: ...ble and use the speaker cable that was supplied with the speakers You may need to install or reinstall speaker driver software Use the Application Recovery CD s to reinstall the drivers See Using the Application Recovery CD s for more information If you are using battery power make sure the battery s is inserted properly and is charged See Using the Battery for more information Why can t I hear so...

Page 129: ...control is set to Automatic Profile Selection Use the preinstalled PowerPanel program to set the CPU control to Performance or Battery Life If you are using a memory intensive program set the CPU to Performance Follow these steps 1 Right click the CPU icon on the Windows taskbar and click Edit Create Profiles The Profile Editor window appears 2 In the left panel click the power management profile ...

Page 130: ...icrophone or other device to record Frequently asked questions Connecting a microphone Plug the microphone cable into the Microphone jack on the computer Disconnecting a microphone You can disconnect an external microphone when the computer is on or off Simply unplug the microphone cable from the Microphone jack on the computer A protruding dot located next to the Microphone jack distinguishes thi...

Page 131: ...at the bottom of the Microphone column if it is not already turned on Close the Recording Control window 5 Click Start and select All Programs Accessories Entertainment and then Sound Recorder The Sound Sound Recorder window appears To adjust the volume for recording sound You can only adjust the volume for recording in the Recording Control window 1 Click Start and click Control Panel 2 Click Sou...

Page 132: ...Frequently asked questions Why doesn t my microphone work If you are using an external microphone make sure the microphone is properly plugged into the Microphone jack on the computer See Connecting a microphone for more information ...

Page 133: ...133 Preinstalled Programs Software Programs On Your Computer DVgate Application Notes Program Support Information ...

Page 134: ...s Adobe Photoshop Elements Trial Version Adobe Systems Inc Using state of the art image editing tools you can unleash your artistic ability and create digital images for print e mail and posting to the Web The versatile image capturing options enable you to start working with digital and traditional photos immediately Explore extensive creative possibilities for your personal images with Adobe Pho...

Page 135: ...at supplies access information and assistance to its customers introducing them to the Internet Member benefits include e mail newsgroups a Personal Start Page free storage space for your personal Web site a member magazine and 24 hour technical support Microsoft Word Microsoft Corp Microsoft Word makes it easy to create common Web e mail and print documents for use around the world It embraces HT...

Page 136: ...io Sony Electronics Inc This image management software displays images from your hard drive a Sony digital still camera or a Sony Mavica camera The images appear in a convenient light table format so that you can easily view the contents of an entire folder Quicken 2002 New User Edition Intuit Inc Quicken software is a fast easy way to organize your finances Quicken software works just like your c...

Page 137: ... new player skin design audio CD burning capability and a parametric equalizer for fine tuning audio playback Sony on Yahoo Yahoo Inc Personalize your own Web portal with Sony on Yahoo Get a free Webmail account customized news and local weather reports comics instant messaging and more Sony ScreenBlast ACID On selected models Sony Pictures Digital Entertainment With the powerful Sony ScreenBlast ...

Page 138: ...tarting your computer 1 Click Start on the Windows taskbar and click Turn Off Computer 2 Click Restart If restarting your computer does not work contact the software publisher or designated provider for technical support See Program Support Information for contact information Why does the message You must insert the Application CD into your optical drive appear and the program does not start Some ...

Page 139: ...he Windows help file or the program guide for instructions on how to change the drive letters Which program do I use for CD R CD RW functions Use the preinstalled Sony SonicStage software and Windows software to create CDs on your VAIO computer if the specific model you purchased is preconfigured with all of the necessary components for CD R and CD RW capability You can also download the RealJukeb...

Page 140: ... the resolution may not be set correctly To check the resolution 1 From the DVgate Motion Monitor window click Setup 2 From the shortcut menu point to Settings and then select Low Resolution The settings you change in this menu affect the images in the monitor window only Movie data imported to your hard drive and images recorded to DV devices will not be affected Saving to your hard disk drive In...

Page 141: ...t menu on the Windows taskbar point to All Programs Accessories System Tools and then click Disk Defragmenter The Disk Defragmenter dialog box appears 3 Select the drive you want to defragment from the list and click Defragment See the Windows operating system Help guide for more information on defragmenting ...

Page 142: ...M F 6 A M 5 P M Pacific time Web site http www aol com telephone 800 827 6364 hours 7 days a week 24 hours a day Web site http support earthlink net e mail support earthlink net telephone 800 890 5128 or 800 890 6356 hours 7 days a week 24 hours a day Web site http www antivirus com pc cillin support telephone 510 859 0308 900 820 8324 Support from 510 859 0308 is free of charge but subject to del...

Page 143: ...0 644 3193 is automated and free of charge Web site http www apple com telephone 800 275 2273 hours M F 6 A M 6 P M Pacific time Web site http www sony com pcsupport telephone 888 4 SONY PC 888 476 6972 Support from 1 888 4 SONY PC is free of charge for 90 days after the original date of purchase hours 7 days a week 24 hours a day Web site http www sony com pcsupport telephone 888 4SONYPC 888 476 ...

Page 144: ...VAIO Computer Quick Start 144 ...

Page 145: ...145 Memory Upgrades Upgrading Your Computer s Memory ...

Page 146: ... required for using and modifying electronic equipment Disconnect the computer from its power source and from any telecommunications links networks or modems before you install or remove a memory module Failure to do so may result in personal injury or equipment damage Electrostatic discharge ESD can damage disk drives and other components Perform the procedures described below only at an ESD work...

Page 147: ...age until you are ready to install it The package protects the module from Electrostatic discharge ESD To remove a memory module 1 Turn off the computer and all peripheral devices 2 Disconnect the power cord all cables and remove the battery if it is installed See To remove the battery 3 Wait for the computer to cool down 4 Use an appropriate screwdriver to loosen and remove the screws on the bott...

Page 148: ...keyboard 7 Touch a metal object such as the connector panel on the back of your computer to discharge static electricity 8 Remove the memory module by pulling out the tabs see arrows No 1 and pulling out the module in the direction of arrow No 2 See To install a memory module for information about installing a memory module Removing the Bottom Screws Lifting the Keyboard Screws Cable Place your fi...

Page 149: ...the computer See To remove a memory module for more information 2 Remove the new memory module from its packaging and install the memory module by sliding it into the open slot at a 45 degree angle Removing a Memory Module Do not touch any part of the motherboard or the other components inside the computer ...

Page 150: ...amount of installed memory See Confirming added memory capacity for more information Confirming added memory capacity After you ve installed a new memory module make sure the operating system s memory corresponds with the memory upgrade To check your system s memory 1 Turn on the computer 2 Click Start on the Windows taskbar point to All Programs and then point to Sony Notebook Setup Installing a ...

Page 151: ... Setup dialog box appears 4 On the About This Computer tab make sure the System Memory displayed in the System Information box matches the amount of memory installed The displayed memory may be less than the installed memory due to the amount used by the display adapter Sony Notebook Setup Dialog Box ...

Page 152: ...VAIO Computer Quick Start 152 ...

Page 153: ...153 Using the Recovery CDs Application and System Recovery CDs Using Your Recovery CDs ...

Page 154: ...ams installed since you started using your computer will be lost Using Your Recovery CDs The following sections describe how to use the Application Recovery and System Recovery utilities Using the Application Recovery CD s Using the System Recovery CD s Using the Application Recovery CD s The Application Recovery CD s utility enables you to reinstall individual software programs device drivers and...

Page 155: ...desktop 2 Insert Application Recovery CD No 1 into your computer s optical drive 3 Click Start on the Windows taskbar and right click My Computer 4 Click Properties The System Properties dialog box appears 5 Click the Hardware tab and click Device Manager 6 Right click the unknown device or the device that requires the driver installation and click Update Driver from the shortcut menu 7 In the Har...

Page 156: ...r computer by clicking Start and then Turn off computer 17 Wait 30 seconds and turn on your computer If you have any questions about using the Application Recovery CD s visit http www sony com pcsupport or contact Sony Customer Support at 1 888 4 SONY PC Using the System Recovery CD s The System Recovery CD s enables you to format your hard disk and restore all original software programs Your comp...

Page 157: ...rive only Change Partition Size All partitions custom installations and changes are removed from the hard drive You can set the partition sizes for both Drive C and Drive D The original preinstalled operating system and software programs are restored Recovery to Original Factory Defaults All data and partitions are removed from the hard drive All original factory settings the operating system and ...

Page 158: ...sure Exit Save Changes is selected and then press Enter The Setup Confirmation window appears again 7 Make sure Yes is selected and press Enter The computer restarts from the Recovery CD After recovering your system using the System Recovery CD s you may be prompted to insert your Application Recovery CD s after restarting the Windows operating system Insert the Application Recovery CD to automati...

Page 159: ...om pcsupport Troubleshooting Your Computer Troubleshooting Batteries Troubleshooting the Printer Troubleshooting the Mouse and Touch pad Troubleshooting the Modem Troubleshooting Networks Troubleshooting DVDs and CDs Troubleshooting PC Cards Troubleshooting Audio Video Connections Troubleshooting the Computer Screen LCD Troubleshooting Memory Stick Media Troubleshooting Programs Troubleshooting th...

Page 160: ...e the guide that came with your display for details Remove the battery from the computer unplug the power cord and plug it in again Turn on the power If the power control button does not function remove the AC adapter and battery Wait one minute and reattach them before pressing the power button Condensation may cause the computer to malfunction If this occurs do not use the computer for at least ...

Page 161: ...non bootable If a non bootable floppy disk is in the drive follow these steps 1 Turn off the computer and remove the floppy disk 2 Restart the computer and confirm that the Windows operating system starts properly If Windows still does not start follow these steps to initialize the BIOS 1 Remove any floppy disk from the floppy disk drive 2 Turn off the computer 3 Remove any peripheral devices conn...

Page 162: ...rn off press Ctrl Alt Delete simultaneously The Windows Task Manager dialog box appears and you can turn off the computer from the Shut Down menu If your computer still does not turn off press and hold the power button to turn off the computer Unplug the computer from the AC adapter and remove the battery from your computer If your computer stops responding while playing a CD or DVD press Ctrl Alt...

Page 163: ...y setting to Quiet This setting slows down the CPU speed See PowerPanel Help for more information To reduce fan noise 1 Right click the CPU icon on the taskbar and select Edit Create Profiles The AC Power Profile Editor window appears 2 Double click System to open the file if it isn t already opened 3 Double click Thermal Control Strategy Performance and select Quiet 4 Restart your computer Why do...

Page 164: ...a considerable amount of time Can my computer enter Hibernate mode while using battery power For some software programs and some peripheral devices your computer may not enter Hibernate mode when the battery life is low To avoid loss of data when using battery power you should save your data frequently and manually activate a power management mode such as Standby or Hibernate When should I replace...

Page 165: ...tion 1 Click Start and click Control Panel 2 Click Printers and Other Hardware and click Printers and Faxes 3 Right click the printer icon that is not functioning and select Properties to open the Properties window 4 Click OK Change the default printer port setting although this setting is generally correct for most printers 1 Click Start and click Control Panel 2 Click Performance and Maintenance...

Page 166: ...mputer Quick Start 166 3 If it is not already selected click the ECP option in the Printer port mode box 4 Click the Enable Ports tab 5 If it is not already selected click the Printer Port check box 6 Click OK ...

Page 167: ...usly to stop playback and restart the computer If you still cannot use the pointer restart the computer You can restart the computer three different ways Press the Windows key press U and then press R Press the Ctrl Alt Delete keys simultaneously When the Windows Task Manager window appears press the Alt key to highlight the menu bar and press the Right Arrow key to select Shut Down Press Enter an...

Page 168: ...s not installed You may need to use your Application Recovery CD s to reinstall the mouse drivers See Using the Application Recovery CD s for more information Why doesn t the pointer move when I use the touch pad Try restarting your computer Follow these steps 1 Press the Windows key 2 Press U The Turn off computer window appears 3 Press R to restart the computer If the computer does not restart 1...

Page 169: ...ubleshooting the Mouse and Touch pad 169 You may need to use your supplied Application Recovery CD s to reinstall the touch pad or mouse drivers See Using the Application Recovery CD s for more information ...

Page 170: ...the Application Recovery CD s for more information Why is my modem connection slow Your computer is equipped with a V 90 compatible modem Many factors may influence modem connection speed including telephone line noise or compatibility with telephone equipment such as fax machines or other modems If you think your modem is not connecting properly to other PC based modems fax machines or your Inter...

Page 171: ...le networks box If it is not displayed see To connect to an existing wireless network for more information Make sure the encryption key is correct Why can t I access the Internet Make sure the wireless LAN PC Card is properly inserted into the PC Card slot For more information see Inserting PC Cards Check the access point settings Refer to the instructions supplied with the access point Make sure ...

Page 172: ...id data transfer interruptions Data transfer interruptions may occur with large files or use of microwaves and cordless telephones when connected to an access point Move the computer closer to the access point Make sure the access point connection is intact 1 From the Start menu click Control Panel and then Network and Internet Connections The Network and Internet Connections window appears 2 Clic...

Page 173: ...ter a few moments restart both computers If the computers do not recognize the i LINK connection after resuming from a power saving mode Standby or Hibernate restart both computers For more information see Connecting VAIO computers i LINK is a trademark of Sony used only to designate that a product contains an IEEE 1394 connection The i LINK connection may vary depending on the software applicatio...

Page 174: ... be dirty or damaged Restart the computer and eject the disc from the optical drive Examine the disc for dirt or damage If the disc is dirty see How do I maintain CDs and DVDs for instructions on how to clean it Why won t the optical drive tray open Make sure the computer is on Press the Eject button on the optical drive If the Eject button does not work open the tray by inserting a thin straight ...

Page 175: ...D you are trying to play is incompatible with the optical drive Verify the region code listed on the DVD package Condensation may cause the computer to malfunction If this occurs do not use it for at least one hour Make sure the digital CD audio is enabled for your optical drive Follow these steps 1 Click Start on the Windows taskbar and click Control Panel Performance and Maintenance and System T...

Page 176: ...CD Video Standby mode press any key to activate the computer screen If the display mode is set to external display press and hold the Fn key while you press F7 several times Why don t my changes appear on the computer screen LCD You may need to refresh the computer screen Press the Windows key and press D twice ...

Page 177: ...wer operation and the Standby or Hibernate modes while the card is inserted into the PC Card slot the computer may not recognize the PC Card or the connected device Restart your computer Why can t I insert my PC Card Make sure you are inserting the card correctly See Inserting PC Cards for more information You may not be able to use some PC Cards or some functions of the PC Card with this computer...

Page 178: ...ers See Using the Application Recovery CD s for more information If you are using battery power make sure the battery s is inserted properly and is charged See Using the Battery for more information Why can t I hear sound from my speakers If you are using battery power make sure the battery is properly inserted and is charged See Using the Battery for more information If you are using a program th...

Page 179: ...akers or headphones You may experience noise distortion while listening to music with speakers or headphones if the CPU control is set to Automatic Profile Selection Use the preinstalled PowerPanel program to set the CPU control to Performance or Battery Life If you are using a memory intensive program set the CPU to Performance Follow these steps 1 Right click the CPU icon on the Windows taskbar ...

Page 180: ...ose the Profile Editor window Why doesn t my microphone work If you are using an external microphone make sure the microphone is properly plugged into the Microphone jack on the computer See Connecting a microphone for more information ...

Page 181: ...er source and is on The power indicator on the computer will be on if the computer is on Make sure the battery is inserted properly and is charged If the computer is in LCD Video Standby mode press any key to activate the computer screen If the display mode is set to external display such as TV press and hold Fn while you press F7 several times Why don t my changes appear on the computer screen LC...

Page 182: ...s limited to private use only Using recorded music for any other purpose requires permission of the copyright holders Sony is not responsible for music files that cannot be recorded from a CD or downloaded from other sources Can I copy images from a digital video camera using Memory Stick media Yes and you can view video clips that you have recorded with Memory Stick media compatible video camera ...

Page 183: ...et wet How do I extend the life of the Memory Stick media Use the supplied storage case See the instructions that came with your media for more information on its use Do not use or store the media in a location that is subject to Extremely high temperatures such as in a car parked in the sun Direct sunlight High humidity or places with corrosive substances ...

Page 184: ... optical drive may not be reading the disc Make sure you place the CD in the tray with the label side facing up Make sure the optical drive is properly connected to your computer See Connecting External Optical Disc Drives for more information Why can t the program find a file while a PC Card is inserted When a PC Card is inserted into a computer that is connected to the docking station it may cha...

Page 185: ...essary components for CD R and CD RW capability You can also download the RealJukebox CD burning component to create CDs but it may interfere with your computer s normal system operations Why can t I use the DVgate program If your computer is using the Ultimate Battery Life profile as a power saving mode you cannot use DVgate or Smart Connect software Please select another profile Preferably conne...

Page 186: ... and all cables from the docking station 3 Disconnect the computer from the docking station 4 Move the i LINK network switch on the bottom of the docking station to the unmarked side Using a thin pen tip 5 Reconnect the docking station to the computer If you move the i LINK network switch when the computer is on the computer may malfunction i LINK is a trademark of Sony used only to designate that...

Page 187: ...isc from the optical drive The computer must be on to remove a disc from the optical drive If the computer is in a power saving mode Standby or Hibernate you must return to Normal mode before you can remove a disc 1 Press any key to return to Normal mode 2 Press the Eject button How can I open the optical drive tray if the Eject button does not work Your computer comes with a manual eject hole on ...

Page 188: ...ystem Online Support Your computer comes preinstalled with a Microsoft Windows operating system For operating system support you can visit Microsoft customer support at http support microsoft com directory 4 VAIO Support Agent You can find VAIO Support Agent by clicking Start and selecting Help and Support Using advanced diagnostic technology Sony s VAIO Support Agent runs scheduled protections of...

Page 189: ...ers 125 audio video AV connecting i LINK 116 B bass boost 73 battery power saving modes 21 battery pack inserting 13 notes 19 battery packs charge status icons 18 charging 18 indicator lights 71 brightness adjusting 11 73 brightness control 11 buttons Eject 52 53 C cameras digital video recorder 118 Caps Lock indicator light 72 charging battery packs 18 coin operated telephones 29 Computer ...

Page 190: ...on 108 Ethernet 36 floppy disk drive 98 hard drives 101 i LINK device 116 Internet 28 microphone 130 multiple phone lines 29 network 101 106 party phone lines 29 PBX 29 port replicator 106 printer 62 projector 122 Serial port 106 speakers 125 telephone line 28 controls brightness 11 correction keys 69 D dial up connection 28 digital video camera 118 display mode 123 display modes switching 73 dock...

Page 191: ...cape key 69 Ethernet connecting 36 external devices projectors 122 speakers 125 external display connecting 122 F floppy disk drive connecting 98 floppy disks troubleshooting 100 Fn key 70 combination commands 72 function keys 69 H hard drives indicator light 71 installing additional 101 Hibernate mode 21 73 I i LINK 118 connecting 116 notes 118 IEEE 1394 118 image resolution DVgate 140 ...

Page 192: ...drives 101 Internet connecting 28 J jacks modem 28 Jog Dial Control 79 Jog Dial Navigator 79 Indicate window 80 Launcher window 82 settings 84 K key locations 68 keyboard key combinations 70 72 key locations 68 using 68 L LCD troubleshooting 60 175 181 M MagicGate 86 Maximum Battery Life power setting 22 Maximum Performance power setting 22 memory adding 145 confirming added capacity 150 ...

Page 193: ...protecting 88 microphone connecting 130 troubleshooting 132 180 modem troubleshooting 33 170 modem jack 28 monitor switching modes 73 mouse troubleshooting 96 167 multiple phone lines 29 N navigation keys 69 network connecting 101 connector 106 port replicator 106 Num Lock indicator light 71 numeric keypad 69 O online support 188 operator keys 69 optical disc drive opening tray 52 53 ...

Page 194: ...ower button 11 Power Management Off power setting 22 power saving modes 21 Hibernate 21 73 Standby 21 power setting AC Profile 22 Maximum Battery Life 22 Maximum Performance 22 Power Management Off 22 power source 10 battery packs 13 Print Screen key 69 printer connecting 62 port 62 troubleshooting 165 USB connector 62 projector connecting 122 R Recovery CDs 154 removing memory module 146 ...

Page 195: ...ist 133 Sony Service Center 143 speakers built in 73 connecting 125 off and on 73 volume 73 Standby mode 21 support software 142 System Recovery CD 156 T telephone connecting line 28 jack 28 touchpad disable 76 enable 76 troubleshooting 167 using 75 troubleshooting 160 docking station 186 Memory Stick media 182 mouse and touchpad 167 printer 165 U USB printer 62 ...

Page 196: ...Quick Start 196 using PC Card 101 V video camera 118 volume speakers 73 W window design of Sony software 123 Windows Find window 70 help 70 Windows key 70 combinations and functions 70 Wireless LAN indicator light 72 ...

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