Software Support Information
217
EverQuest® (Sony Online Entertainment Inc.)
PC-Cillin® 2000 (Trend Micro, Inc.)
Quicken® (Intuit Inc.)
RealJukebox®, RealPlayer® (RealNetworks, Inc.)
Sony Applications (Sony Electronics Inc.)
Web site(s)
http://www.everquest.com
phone
858-537-0898
hours
M-F, 8:30 AM-5:30 PM PST
Web site
http://www.antivirus.com/pc-cillin/support/
phone
949-387-7800; 900-820-8324
*
* Support from 949-387-7800 is free of charge, but subject to delays. Support from 900-820-
8324 is fee-based, but offers immediate response.
hours
M-F, 8 AM-5 PM (PST)
Web site
http://www.intuit.com/support
phone
900-555-4932; 800-644-3193
*
* Support from 900-555-4932 is fee-based. Support from 800-644-3193 is automated and free of
charge.
hours
M-F, 5 AM-5 PM (PST)
Web site(s)
http://service.real.com/rjoptions.html
http://service.real.com/help/call.html (online e-mail form)
Web site
http://www.sony.com/pcsupport
phone
888-4-SONY-PC (888-476-6972)
*
* Support from 1-888-4-SONY-PC is free of charge for 90 days after the original date of purchase.
hours
7 days a week, 24 hours a day
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