SOLZAIMA Alpes 10 kW Instruction Manual Download Page 65

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- Failures

Failures

Maintenance

Air probe failure

Low pellet level

The door is open

Air temperature probe failure

Water temperature probe failure

Water pressure sensor fault

Water pressure close to being outside operating

range

Table 3

– List of failures

Important note: the failures do not case the machine to shut down

Warning!

In case of an emergency, shut the unit down following the normal procedure to switch the

unit off.

Warning!

THE UNIT WILL BE HOT DURING OPERATION SO CARE MUST BE TAKEN

ESPECIALLY WITH THE DOOR GLASS AND HANDLE.

Summary of Contents for Alpes 10 kW

Page 1: ...struction Manual English Models Alpes 8 kW Alpes 10 kW Douro 17 kW Douro 23 kW Read these instructions carefully before installing using and servicing the unit The product is supplied with this instruction manual Mod 216 C ...

Page 2: ...o units not installed and used in compliance to the instructions included in this manual All local regulations including but not limited to national and European standards must be observed when installing operating and servicing the unit Whenever you need assistance you should contact your unit s supplier or installer You must have the wood pellet stove serial number located on the identification ...

Page 3: ... Fuel 23 10 Use of the Free Standing Pellet Fire 24 11 Remote Control 25 11 1 Infrared remote control Alpes models 25 11 2 Remote control and display 26 11 3 Display information summary 27 11 3 1 Menu 27 11 3 2 Water temperature only for the backboiler model 27 11 3 3 Date Time 28 11 3 4 Timer 30 11 3 5 Sleep 34 11 3 6 Configuration menu 34 11 3 7 User Info 39 12 Start up 41 12 1 Stop 42 12 2 Turn...

Page 4: ...od and pellet central heating installation diagram 64 17 3 Wall back boiler pellet central heating installation diagram 65 17 4 Installation diagram for central heating and household water heating using a cylinder thermostat 66 17 5 Symbols 67 18 Electrical diagram of the Free Standing Pellet Fire unit 68 19 Performance graphs for the UPSO 15 55 CIAO circulating pump 69 69 20 Life cycle of a Free ...

Page 5: ...pport from a network of partners Solzaima is currently the leader in biomass heating units manufacturing especially with its range of central heating units with backboilers and free standing pellet fires We deliver biomass heating units to approximately 20 000 homes every year This effectively demonstrates consumers interest in more ecological and economic solutions Solzaima has been awarded Quali...

Page 6: ...aning bar handle only for Alpes models IR remote control only for Alpes models 1 1 Unpacking the free standing fire When unpacking the unit please refer to the illustrations below First remove the retractable bag containing the cardboard box Figure 1 a Then pull the cardboard box out Figure 1 b by lifting it and remove the bag containing the free standing fire unit Figure 1 c and the styrofoam pla...

Page 7: ...is unit must be used according to its intended use as specified by the manufacturer The manufacturer is excluded from all liability by contract or by tort caused by injury to people animals or property arising from misuse or faulty installation or servicing After removing the packaging verify the contents to check their integrity and completeness If the content of the package fails to correspond t...

Page 8: ...it for proper combustion so possible air tightness of the location or any existing air extraction sources in the room may prevent the unit proper operation The existence of vents is a requisite for proper combustion Do not leave the packing materials near children During normal operation Free Standing Fire unit s door must not be opened Some parts of the unit may overheat during normal operation s...

Page 9: ...y disconnecting the electric plug The fume extractor on the free standing pellet fire unit is electric so disconnecting the power plug will prevent the extraction of combustion fumes Your unit must be disconnected from the mains for servicing Before doing this the unit must be totally cooled down if operating before Never touch the interior of the unit without disconnecting it from the power mains...

Page 10: ...onsumption 1 9 2 3 3 9 5 3 Kg h Rated electrical current 122 122 134 134 W Electric power at start up 10 min 378 378 434 434 W Rated voltage 230 230 230 230 V Nominal frequency 50 50 50 50 Hz Thermal yield at rated thermal power 84 0 88 90 7 90 Thermal yield at reduced thermal power 82 8 90 93 7 92 Combustion gas flow max 7 7 12 18 g s Combustion gas flow min 7 5 7 12 g s Max gas temperature 188 1...

Page 11: ...ned during product homologation tests performed at independent laboratories accredited for pellet unit tests Front Rear Side Top Figure 2 Dimensions of the free standing pellet fire unit air model Alpes 8 kW Front Rear Side Top Figure 3 Dimensions of the free standing pellet fire unit air model Alpes 10 kW ...

Page 12: ...t Rear Side Top Figure Dimensions of the free standing pellet fire unit backboiler model Douro 17 kW Front Rear Side Top Figure 5 Dimensions of the free standing pellet fire unit backboiler model Douro 23 kW ...

Page 13: ...10 Figure 6 Hydraulic connections of the free standing pellet fire unit backboiler model Douro 17 kW Figure 7 Hydraulic connections of the free standing pellet fire unit backboiler model Douro 23 kW ...

Page 14: ...o 23kW duct between the combustion gas output and the outgoing fume extraction duct of the building e g chimney check location diagrams under no 4 If a tube is used for combustion air inlet from the outside it shall be no longer than 60cm horizontally or present offsets such as bends Perform the hydraulic installation see point 4 6 only for the backboiler units Douro 17kW or Douro 23kW Connect the...

Page 15: ...r The following figure shows how to assemble the top front cover First remove the two screws located at the top of the unit Figure 9 a Then insert the part Figure 9 b with the lower notches Figure 9 c to facilitate the attachment to the unit Figure 9 d Insert the part by pressing down on it until it clicks into place Finally replace and tighten the two screws Figure 9 e a b c d ...

Page 16: ...ble the bottom front cover remove the screws on the unit Figure 10 1 and b Then apply the part Figure 10 c by fitting the existing lower notch into the groove on the unit Finally replace and tighten the screws Figure 10 d a b c d Figure 10 Assembly of the bottom front cover of the unit ...

Page 17: ...ing supports Figure 11 Assembly of side covers Humidifier The humidifier is located inside the unit together with other components Figure 12 a Remove it and install it in the correct location on the top of the unit Figure 12 b and then attach the respective lid Figure 12 c a b c Figure 2 Assembly of the humidifier ...

Page 18: ...t to the top panel of the unit Figure 13 b a b Figure 13 Assembly of the top front cover Bottom front cover The bottom front cover can be assembled by removing the screws located on the bottom part of the unit Then place the part in the appropriate position Figure 14 a and replace and tighten the screws again Figure 14 b a b Figure 14 Assembly of the bottom front cover ...

Page 19: ...equate protection a b Figure 15 Minimum distances from all surfaces a upper view of the unit s installation b side view of the unit s installation Warning Keep combustible and flammable materials at a safe distance 4 3 Installation of ducts and fume extraction systems The exhaust pipe must have been designed for this purpose in compliance to the location requirements and in accordance with any app...

Page 20: ...sation so we recommend that the appropriate systems for collecting condensates should be installed 4 4 Installation without a chimney The installation of the free standing pellet fire without a chimney should be performed as illustrated in Figure 16 equipped with an exhaust pipe with a minimum diameter of 80 mm for the air model and 100 mm for the backboiler model directly outside and over the roo...

Page 21: ...18 Figure 16 Side view of the installation without a chimney illustrating the inspection point a ...

Page 22: ...19 b c Figure 17 Examples of standard installations ...

Page 23: ...rminal A windproof terminal must always be installed to avoid the backflow of fumes Draught in the chimney The figures below show three standard diagrams specifying adequate lengths and diameters Any other type of installation must guarantee a draught of 12 Pa 0 12mbars measured when hot and at the maximum power Ventilation To get the optimum operation of the unit it is necessary that the installa...

Page 24: ...ube must be attached to the base of the pipe to allow for periodic inspection and annual maintenance as illustrated in Figure 18 Figure 18 Side view of the installation with a chimney showing the inspection point We do not recommend that you use the unit in rough weather conditions that may seriously impact the draught particularly with very strong winds If you do not use the unit for a long time ...

Page 25: ...ty valve Operating pressure is between 1 and 1 5 bars To empty the unit attach a T tube with a tap to the outlet connected to the household sewage the safety valve 3 bar outlet must also be connected to the household sewage The heating fluid must consist of water with an anti rust non toxic product added in the quantity recommended by the manufacturer If the unit installation or the fluid pipes ar...

Page 26: ...y of the unit and cause deficient combustion You should always use certified pellets and must not forget to test a sample before buying large bulks The physical chemical properties of the pellets i e the calibre friction density and chemical composition may vary within specific tolerances and according to each manufacturer Please note that this may cause alterations to the feeding process and cons...

Page 27: ...ner is clear The unit s combustion chamber is made out of iron plate and painted with high temperature resistant paint releasing fumes during the first burning sessions due to paint curing Make sure that the hydraulic circuit was correctly assembled and is connected to the water supply only for the backboiler model You should check that there is sufficient ventilation in the room where the unit is...

Page 28: ...id the contact between the end of the probe and the unit chassis You may also attach the probe to the wall beside the unit Figure 20 Room temperature probe 7 Remote Control 7 1 Infrared remote control Alpes models Figure 21 Infrared remote control The infrared remote control allows the user to turn the unit on and off to control the fan airflow and to increase or decrease the unit s power level ...

Page 29: ...t stop the unit and reset error messages d Key to scroll the menus to the left to increase and reduce the fan flow and increase or reduce the set point temperature e Key to scroll menus to the right and increasing and to reduce the unit s power Figure 23 Remote control keys ON OFF OF F OF F O F F O F F OK OF F OF F MENU OFF OFF MODE OFF OFF ESC OFF OFF O FF O FF MAN AUT OF F OF F 20 5ºC 16 03 OFF ...

Page 30: ...at maximum power until reaching a temperature of 1ºC above the temperature selected set point temperature Upon reaching the set temperature the unit changes to minimum operating power The set point temperature can be set between 5 and 35ºC by pressing the key The key allows the user to set the ventilation speed between 1 5 and automatic mode Manu mode in this mode the unit will run at the speed se...

Page 31: ...SC OFF MAN AUT OFF esc 85ºC Set T Aquecimento Bathroom temperature this mode is disabled 7 3 3 Date Time To set the date and time press the Menu key twice and Dia e Hora Date and Time appears on the display Press set to see the Hora Time menu ON OFF OF F OK OFF MENU OFF MODE OFF ESC OFF MAN AUT OFF esc Set Data e Hora Time To set the time press set The display starts to flash Press the or key to s...

Page 32: ...u Day To set the day of the week press set The display starts to flash Press the or key to select the desired day and then ok to confirm Press the key to go to the Dia Num Day Number menu Day of the month To set the day of the month press set The display starts to flash Press the or key to select the desired day and then ok to confirm Press the key to go to the Mês Month menu ...

Page 33: ...o Year menu Year To set the year press set The display starts to flash Press the or key to select the desired year and then ok to confirm Press esc to return to the Dia e Hora Date and Time menu then scroll to the next menu The Crono Timer menu appears 7 3 4 Timer The unit is equipped with a timer that allows the unit to be turned on or off at a specified time ...

Page 34: ...hen ok to confirm Press the key to go to the Reiniciado Reset menu This menu allows you to delete any programme settings To do this press set The Confirmar Confirm prompt appears Press set again to confirm that you want to delete the settings or esc to exit The unit s programmer lets you choose from 6 different programmes for each day of the week To set up programmes P1 to P6 select the desired pr...

Page 35: ... starting time in Programme 1 press set The display starts to flash Press the or key to select the desired time and then ok to confirm Press the key to go to the P1 A Stop menu To set the stopping time in Programme 1 press set The display starts to flash Press the or key to select the desired time and then ok to confirm Press the key to go to the P1 Temp Ar P1 Air Temp menu ON OFF OF F OK OFF MENU...

Page 36: ... OFF ESC OFF MAN AUT OFF esc 35ºC Set P1 Temp Água To set the operating power 1 to 5 in Programme P1 press set The display starts to flash Press the or key to select the desired temperature and then ok to confirm Press the key to go to the P1 Dia P1 Day menu ON OFF OF F OK OFF MENU OFF MODE OFF ESC OFF MAN AUT OFF esc 1 Set P1 Fire To select the days of the week that you want the P1 Programme to r...

Page 37: ... ESC OFF MAN AUT OFF esc OFF Set SLEEP Press set The display starts to flash Select the desired time using the and keys After choosing the time press ok to confirm Press esc to return to the menu and to go to the configuration menu ON OFF OF F OK OFF MENU OFF MODE OFF ESC OFF MAN AUT OFF esc 22 00 Set SLEEP 7 3 6 Configuration menu To change the configurations of the free standing pellet fire unit...

Page 38: ...um operating power until it reaches a temperature of 33 8ºF 1ºC above the set point temperature Upon reaching this temperature the unit starts operating at minimum operating power for a preset time period After this time has elapsed the unit turns off It remains off for another preset period of time When the measured room temperature drops to a preset value the unit turns on again at the maximum o...

Page 39: ...irm Press the key to go to the Tons Tones menu Tones To activate the key tone press set The display starts to flash Press the or key to select On or Off Press ok to confirm Press the key to go to the ºC ºF menu Temperature unit ºC ºF To select ºC ºF press set The display starts to flash Press the or key to select ºC ºF or Auto and then ok to confirm Press the key to go to the Receita Pellet Pellet...

Page 40: ...by 5 to obtain the correct percentage Press ok to confirm Press the key to go to the Actuações de Potência Power settings menu Power settings This feature allows you to increase or decrease by 25 the amount of pellets at each power level Press set The display starts to flash Press or to increase or reduce from 5 to 5 accordingly Each unit must be multiplied by 5 to obtain the correct percentage Pr...

Page 41: ...e worm drive to fill the channel when it is empty to keep the unit running Press set the ok option appears Press ok to activate the drive the habilitada Activated message appears and esc to stop it Press the key to go to the Limpeza Cleaning menu Cleaning This feature allows you to clean the burning basket manually Press set the ok message appears Press ok to start the cleaning the Habilitada Acti...

Page 42: ...ntains some user information regarding the Free Standing Fire unit Press set the Código de Ficha File Code menu appears Display software firmware code Press the key to go to the Horas Funcionamento Operating Hours menu ON OFF OF F OK OFF MENU OFF MODE OFF ESC OFF MAN AUT OFF esc Set Info Usuario This menu shows for how many hours the unit has been operating ...

Page 43: ...40 Fume extractor operating speed rotation per minute Airflow measured by the air probe Fume temperature Worm drive rotation time On Ventilation power level ...

Page 44: ...ther the worm screw used to push through the pellets has been previously filled with fuel or is empty Upon completion of the ignition phase the word On should appear on the display The heating power can be adjusted at any time by pressing the power selection button for approximately 1 second Users can choose between five preset power levels The selected power is indicated on the display The initia...

Page 45: ...onnected after stoppage Make sure that the display indicates Off If necessary disconnect the power cable from the mains 8 3 Instructions for removing the side covers 8 3 1 Remove side covers Raise the cover and pull backwards removing the upper and lower fixtures Do the opposite to assemble the unit Figure 24 Removal of side covers 8 3 2 Pellet reservoir lid The pellet reservoir is opened by slidi...

Page 46: ...26 Figure 26 Refilling the pellet reservoir 3 Turn on the unit and close the lid pressing it down as shown in Figure 25 a 8 5 Installation and operation with the remote control programmable thermostat not included in free standing units The free standing pellet fire units are mass produced with the command device display Alternatively they can be used with a generic remote control unit programmabl...

Page 47: ...mmable thermostat and connection interface both not included For wireless remote controls both wires must be connected as indicated in the following figure a b Figure 28 Connection of the wireless remote control For the wired remote control the black and grey wires must be connected to the receiver as shown in the following figure Colour codes Gr grey B black Br brown Bl blue ...

Page 48: ...1 Turn off the unit at the power switch remove both the right side cover of the free standing pellet fire unit Figure 30 a and the plate with the microjoints Figure 30 b a b 2 Remove the unit s terminals phase F and neutral N c 3 Rivet the terminals of the 220V wire supplying power to the transmitter ...

Page 49: ... the cable gland to the interior of the unit Figure 30 g f g 6 Assemble the interface at the appropriate location on the unit and position the remote control On Off contact switch to remote Figure 30 h h i 8 Connect the interface cable to the electronic plate on the communication card Servizi 5J ...

Page 50: ...is type of heating equipment makes the air in the room or rooms where it is located tend to become very dry To prevent this the unit is equipped with a stainless steel container that can be filled with water to moisten the air through evaporation as shown in the following figures a b Figure 5 Usage of the humidifier ...

Page 51: ...ble the UPS electronic module near the unit s electronic plate with the correct wires connected to the plate Figure 33 b and c Then remove the plate fixed with microjoints from the back of the unit Figure 33 d and place the connector to connect the UPS in that location Erro A origem da referência não foi encontrada e Finally make the electrical connections Erro A origem da referência não foi encon...

Page 52: ...49 b c d e f g Figure 33 Installation of the UPS kit ...

Page 53: ... be turned off and the unit should be cold enough to prevent accidents from occurring Cleaning the unit Fire Insert Model The maintenance procedure requires pulling out the cleaning bar hidden in the unit s vent grid and opening the unit s door with the handle as shown in Figure 34 b a b Figure 34 Cleaning bar and door handle Then remove the burning basket Figure 35 b air model and the ash basket ...

Page 54: ...51 a b Figure 35 a Grid b Burning basket Figure 36 Ash basket Figure 6 Cleaning the burning basket ...

Page 55: ...ance on the backboiler model clean the airflow pipes To do this raise the lid on the top of the unit Figure 39 a and then turn Figure 39 b and lift the levers inside several times Figure 39 c to make the dirt accumulated inside the pipes fall out a b c Figure 39 Cleaning the turbulators ...

Page 56: ... backboiler model The burning basket Figure 41 a and ash basket Figure 41 b must then be removed and the ash vacuumed from both The interior of the unit must also be cleaned by opening the hatch as shown in Figure 38 Finally assemble the parts in the reverse to which they were removed and close the unit door a b Figure 41 a Burning basket b Ash basket ...

Page 57: ...nal cleaning should be performed Air model Alpes 8 kW For the Alpes 8 kW free standing pellet fire model remove the side covers to access the side lids of the combustion chamber To clean the interior of the unit remove the screws Figure 44 a remove the lid and vacuum the ashes Figure 45 a Using a 20 25mm wide and 80cm long steel brush clean the fume ducts Figure 45 a ...

Page 58: ...nterior b Cleaning with a brush If fumes are not being extracted in the best manner possible we recommend you clean the extractor by vacuuming it Figure 46 However we recommend that you perform this procedure at least once a year a b Figure 46 a Remove the screws b Remove the extractor ...

Page 59: ...d and vacuum the ash Figure 48 a Using a 20 25mm wide and 80cm long steel brush clean the fume ducts Figure 48 b a b Figure 47 a Remove the wing nuts b Remove the lid a b Figure 48 a Vacuuming the interior b Cleaning with a brush If fumes are not being extracted in the best manner possible we recommend you clean the extractor as shown in Figures 49 and 50 However we recommend that you perform this...

Page 60: ...he top of the unit Figure 51 a and remove the six wing nuts securing each turbulator set Figure 51 b and 51 c Then pull the turbulators up Figure 51 d e A vacuum cleaner must be used to clean this area Figure 51 f and the interior of the pipes Figure 51 g can be cleaned with a steel brush The turbulators that are removed must also be cleaned with a steel brush Figure 51 h To reinstall the turbulat...

Page 61: ...58 a b c d e f ...

Page 62: ... being extracted in the best manner possible we recommend you clean the extractor as shown in Figures 52 and 53 However we recommend that you perform this procedure at least once a year a b Figure 52 a Remove the screws b Remove the extractor Figure 53 Vacuum the air flow pipes ...

Page 63: ...ng and painted metal parts so that no undesirable oxidation occurs The sealing ring is glued so should not be exposed to moisture from water or cleaning products Figure 54 Incorrect cleaning of the glass a b Figure 55 Cleaning of the glass a moisten a soft cloth with liquid b clean the glass with the cloth Important note only for the air model The back of the deflector plate should be cleaned once...

Page 64: ...6ºF 260 C backboiler model the fan is not working or is working at a low power level increase the level to the maximum if the problem persists call for assistance Insufficient extraction Excess pellets Pressure switch alarm A05 The door is open lack of draught or extractor fault for 60 sec close the door and clear the error message on the faulty pressure regulator obstruction of the exhaust pipe o...

Page 65: ...or fault Water pressure close to being outside operating range Table 3 List of failures Important note the failures do not case the machine to shut down Warning In case of an emergency shut the unit down following the normal procedure to switch the unit off Warning THE UNIT WILL BE HOT DURING OPERATION SO CARE MUST BE TAKEN ESPECIALLY WITH THE DOOR GLASS AND HANDLE ...

Page 66: ...63 13 Installation diagrams only backboiler models Douro 17kW and Douro 23kW 13 1 Central heating installation diagram Figure 56 Central heating installation diagram ...

Page 67: ...64 13 2 Wood and pellet central heating installation diagram Figure 57 Wood and pellet central heating installation diagram ...

Page 68: ...65 13 3 Wall back boiler pellet central heating installation diagram Figure 58 Wall back boiler pellet central heating installation diagram ...

Page 69: ... 4 Installation diagram for central heating and household water heating using a cylinder thermostat Figure 59 Installation diagram for central heating and household water heating using a cylinder thermostat ...

Page 70: ...67 13 5 Symbols Figure 60 Symbols ...

Page 71: ...68 14 Electrical diagram of the Free Standing Pellet Fire unit Figure 61 Electrical diagram ...

Page 72: ...69 15 Performance graphs for the UPSO 15 55 CIAO circulating pump Figure 8 Performance graphs for the circulating pump ...

Page 73: ...AINABILITY Solzaima designs and manufactures biomass solutions and biomass fuelled equipment as a primary energy source This is our contribution for the sustainability of our planet an economically viable and environmentally friendly alternative following environmental best management practices to ensure an efficient carbon cycle management Solzaima makes all efforts to learn and to know the natio...

Page 74: ...xidiser chemical substance that feeds combustion essentially oxygen and is essential for it to take place Fuel anything that can undergo combustion in this case wood Creosote chemical compound created by combustion This compound is sometimes deposited on the glass and flue of an insert fire Circuit breaker Electromechanical device that protects a given electrical appliance Energy efficiency capaci...

Page 75: ...ent in the firewood measured for a standard load of firewood over a given period of time Power output a manufacturer s recommendation from tests on the equipment with firewood loads within a reasonable operating range This power output range will present different firewood consumptions per hour Plumb vertically above the installation Performance expressed as a percentage of useful energy that can ...

Page 76: ...sulting from the installation process Costs incurred from moves transport labour packaging disassembly and immobilisation of the unit incurred during warranty operations shall be borne by the purchaser Any malfunctioning caused by mechanical or electrical parts not supplied by SOLZAIMA and which are prohibited under the instructions governing heating appliances are not covered by this warranty The...

Page 77: ...ow charts Flow chart 1 Normal activation Note only for the backboiler model The circulating pump operates intermittently from the moment the water temperature reaches 50ºC and operates continuously from the set point temperature ...

Page 78: ...75 ...

Page 79: ...76 Flow chart 2 Disconnecting the machine Note only for the backboiler model The circulating pump is turned off when the water temperature reaches below 40ºC ...

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SOLZAIMA Alpes 10 kW, Instruction Manual

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