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EN
ATyS p M - 542935E - SOCOMEC
15. TROUBLESHOOTING GUIDE
The ATyS p M includes event reporting that can be very useful to verify before troubleshooting. Refer to section
«13.4.4. Events», page 35.
Symptoms
Actions to be carried out
Expected results
The product is not
functioning
Check for a voltage of 106 to 305 Vac on the supply terminals:
Model 230/400 Vac:
- Terminals 1-7 corresponding to the Priority Source
- Terminals 1-7 corresponding to the Emergency Source
The "POWER" LED is lit and
the display is operational
The "Priority
SOURCE Availability"
LED does not come
on
Press the "LED test" button
All the LEDs and the display
illuminate
Check whether the message "F13 ROT-1" is shown on the display
(Priority Source Phase Rotation Fault).
If this message appears, check for phase rotation consistency (or
conventional direction) between the source and the ROT parameter in
the SETUP menu, or between the 2 sources.
The "Priority SOURCE
Availability" LED is lit
Check the following parameters in the SETUP menu (programming
mode):
- the type of network
=> 230/400 Vac version: NETWORK : 4NBL, 41NBL, 42NBL, 1BL, 3NBL
=> 127/230 Vac version: NETWORK : 4NBL, 3NBL, 2NBL, 2BL, 42NBL
- Nominal voltage => Un: measure at the cage terminals using a multimeter
- Frequency => Fn: 50 or 60 Hz Check the voltage and frequency
thresholds and hysteresis in the VOLT LEVELS and FREQ LEVELS
menus
If using an Auto transformer - proceed as follows:
- Step 1: Enter programming mode
- Step 2: In the SETUP menu, configure the NETWORK parameter to
3NBL.
- Step 3: In the SETUP menu, configure the NEUTRAL parameter
(location of Neutral) to left or right depending on where the
neutral is connected.
- Step 4: Exit programming mode
The "Emergency
SOURCE Availability"
LED does not come
on
Press the "LED test" button
The "Emergency SOURCE
Availability" LED is lit
Check whether the message "F23 ROT- 2" is shown on the display
(Emergency Source Phase Rotation Fault).
If this message appears, check for phase rotation consistency (or
conventional direction) between the source and the ROT parameter in
the SETUP menu, or between the 2 sources.
CAUTION: a Generator operating off load can generate a Fr and a U
lower than the nominal values:
- Check the nominal voltage threshold and hysteresis in the VOLT
LEVELS menu
- Check the frequency threshold and hysteresis in the FREQ LEVELS
menu
Check the following parameters in the SETUP menu (programming
mode):
- the type of network
=> 230/400 Vac version: NETWORK : 4NBL, 41NBL, 42NBL, 1BL, 3NBL
- Nominal voltage => Un: measure at the cage terminals using a
multimeter - Frequency => Fn: 50 or 60 Hz
If using an Auto transformer - proceed as follows:
- Step 1: Enter programming mode
- Step 2: In the SETUP menu, configure the NETWORK parameter to
3NBL.
- Step 3: In the SETUP menu, configure the NEUTRAL parameter
(location of Neutral) to left or right depending on where the neutral is
connected.
- Step 4: Exit programming mode