SMART 3W72S2 Installation Manual Download Page 21

smart Wallbox

   Error detection and solutions  

17

 

 

> The charging procedure is reinitiated immediately as soon as the temperature inside the housing 

falls to below 60° Celsius. 

If the error repeats or persists, the wallbox must be cooled and/or shaded more effectively at the in-
stallation site. If the error continues to occur, the vehicle must be checked: Please contact a qualified 
specialist repairer.

200 ms 200 ms 200 ms 200 ms 200 ms 200 ms 200 ms 200 ms 200 ms 200 ms

Description

Error F16:

 Data transfer to the integrated electrical 

current monitor is disrupted. The maximum charging 
current is limited to 10 A while this error occurs.

The blue and the green LED are continuously 
ON, the red LED flashes twice.

Solution:

 Charging operations can continue, but the charging output will be reduced. If the error repeats 

or occurs permanently, take the wallbox out of operation (see “Taking the product out of and back into 
operation.” on page 21) and contact your local smart technical support.

200 ms 200 ms 200 ms 200 ms 200 ms 200 ms 200 ms 200 ms 200 ms 200 ms

Description

Error F17:

 The temperature monitor has detected a 

temperature above 60° Celsius inside the housing. 
The maximum charging current will be limited to 6 A.

The blue and the green LED are continuously 
ON, the red LED flashes twice.

Solution:

 Charging operations can continue, but the charging output will be reduced. If the error repeats 

or persists, the wallbox must be cooled and/or shaded more effectively at the installation site. If the er-
ror continues to occur, the vehicle must be checked: Please contact a qualified specialist repairer.

WARNING! 

 

If the wallbox continues to or permanently displays error messages, take the wallbox out 
of operation (see “Taking the product out of and back into operation.” on page 21) and 
contact your local smart technical support. Repairs may have to be carried out before 
charging procedures can resume.

Summary of Contents for 3W72S2

Page 1: ...smart Wallbox Installation manual for specialist electrical contractors...

Page 2: ...r local smart technical support This manual in its entirety or in parts must not be reproduced stored electronically or otherwise transmitted electronically electrically mechanically optically chemica...

Page 3: ...on site 7 Requirements for the power supply 8 Mechanical installation of the mounting plate 12 Taking the wallbox into operation 03 14 Error detection and solutions 14 Operational disruptions and solu...

Page 4: ......

Page 5: ...s manual is included with the smart Wallbox and documents the steps and settings required for in stalling the wallbox taking it into operation as well as for resolving malfunctions during operation Fo...

Page 6: ...NING After opening the housing dangerous voltages may be present on the inside of the wallbox as well as on components you are able to touch General safety information Please pay attention to the foll...

Page 7: ...o be used by persons with limited physical sensory or mental abilities including children and or lacking knowledge unless they are supervised by someone responsible for their safety or have received i...

Page 8: ...egulations for the country in which you operate the wallbox For proper operation the power supply for the wallbox must be protected in the domestic power sup ply with suitable MCB s and RCCB To discon...

Page 9: ...any time Should a malfunction occur you can identify the cause by its specific LED error code without having to open the housing After be ing taken into operation by a specialist contractor the smart...

Page 10: ...roduct sticker Fixed charging cable according to IEC 62196 2 Type 1 ca 7 4 m charging output 7 2 kW WARNING The information and technical specifications contained in this manual relate exclusive ly to...

Page 11: ...protection from weath er related pollution Requirements for the power supply The following standards must always be considered for the electrical installation of the smart Wallbox All regulatory requi...

Page 12: ...owing link www yourwallbox de Mains_Connection_Schemes Mechanical installation of the mounting plate After determining the mounting site for the wallbox you can begin with mechanical installation For...

Page 13: ...red please remove one of the plastic tongues in tended for the power supply cable with a suit able pair of pliers a cutter or drill 83 3 Place the mounting plate on the chosen mount ing surface Use a...

Page 14: ...nal damage If possible only re move the protective film from the housing cover just before completing installation 8 Use the screwdriver to loosen the TX20 screw holding the internal electronic compon...

Page 15: ...nnected as follows Designation Wire colors Connection coding Current carrying conductor phase 1 Brown L1 Neutral Blue N Protective earth Green Yellow PE DANGER Please note that the electronic componen...

Page 16: ...ousing cover upwards so that it clicks into the housing and lock it with the triangular key supplied Taking the wallbox into operation After mechanical and electrical installation you must check the c...

Page 17: ...n the blue LED flashes every 5 seconds the green LED and the red LED go out The vehicle can now be connected for charging The charging procedure itself is described in the operating manual included PL...

Page 18: ...ermanently contact your lo cal smart technical support The wallbox has not been connected in ac cordance with the re spective type of mains power connection for the country of instal lation Check your...

Page 19: ...n LED flashes three times then the blue LED flashes once the red LED is continu ously ON Solution In both cases switch the power supply off and then back on again If the error continues to occur take...

Page 20: ...cable If the cable does not show signs of damage the vehicle must be checked Please contact a qualified specialist repairer 200 ms 200 ms 200 ms 200 ms 200 ms 200 ms 200 ms 200 ms 200 ms 200 ms Descri...

Page 21: ...llbox out of operation see Taking the product out of and back into operation on page 21 and contact your local smart technical support 200 ms 200 ms 200 ms 200 ms 200 ms 200 ms 200 ms 200 ms 200 ms 20...

Page 22: ...voltage 4 Ground and short circuit 5 Cover or prevent access to adjacent parts under voltage Otherwise there is a risk of severe injury or even death through electric shock Two rotary encoders S1 and...

Page 23: ...be indicated by the LED display after you have switched the power supply to the wallbox back on in step 3 Error description LED status The settings could not be saved in the memory The wallbox was set...

Page 24: ...off automat ically all LEDs are illuminated 6 To terminate testing mode switch off the power supply of the wallbox via the upstream MCB s and RCCB 7 Remove the internal electronic com ponents cover S...

Page 25: ...t the operation of the wallbox It is therefore recom mended not to make any changes and to generally leave the S3 rotary encoder in the 0 position 2 0x02 3 0x03 4 0x04 5 0x05 6 0x06 7 0x07 8 0x08 9 0x...

Page 26: ...e error can still not be resolved repairs must be carried out For this purpose you must take the wallbox out of operation uninstall it and return it via smart technical support In addition to the wall...

Page 27: ...Customization internal RS485 interface no user installer access Operating temperature 30 C to 50 C Storage temperature 30 C to 85 C Relative humidity 5 to 95 no condensation Class of protection I Ove...

Page 28: ...ions The smart Wallbox is delivered fully assembled and quality checked All dimensions as well as the mounting points are indicated in the scale drawings below Mounting plate Plan and elevation all di...

Page 29: ...lbox Appendix 25 Wallbox with fixed charging cable Plan and elevation all dimensions in mm 394 143 492 134 194 400 492 134 194 Contact chart Type 1 Type 2 Type 2 Type 1 PE N L3 PP PE L1 L2 CP CS L2 N...

Page 30: ...ehicles DIN EN 61851 1 2012 01 Conductive charging systems for electric vehicles Part 1 General re quirements E DIN EN 61851 22 2011 04 Conductive charging systems for electric vehicles Part 22 AC cha...

Page 31: ...rading names or company names marked here as such are or may be trademarks or registered trademarks of their respective owners All rights not explicitly granted here are reserved The absence of explic...

Page 32: ...nic devices are taken back by the manufacturer in order to have them properly disposed of or recycled Therefore devices marked with this symbol may not be disposed of as part of unsort ed domestic was...

Page 33: ...esia Tahiti 60 Hz 220 V L1 N x Hong Kong 50 Hz 220 380 V L1 L2 L3 N x India 50 Hz 220 380 V L1 L2 L3 N x 230 400 V 240 415 V Indonesia 50 Hz 127 220 V L1 L2 x 220 380 V L1 L2 L3 N x Israel 50 Hz 230 4...

Page 34: ...e 50 Hz 230 400 V L1 L2 L3 N x United Arab Emirates 50 Hz 220 380 V L1 L2 L3 N x 240 415 V Vietnam 50 Hz 127 220 V L1 L2 x 220 380 V L1 L2 L3 N x Region Country Local frequency Local voltage domestic...

Page 35: ...smart Wallbox 31...

Page 36: ...rt www smart com The manufacturer may have made minor technical modifications to the product after publication of this installation manual This may also have led to minor discrepancies in the appearan...

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