CHAPTER 1
WELCOME
6
Indicator light
Status
Troubleshooting
Off
Not receiving power
Confirm the interactive flat panel’s power cable is
connected to the power outlet (see page 19).
Flick the power switch to the ON (I) position (see
page 24).
Solid amber
DPMS (power
management) mode
Press the
Standby
button
to exit DPMS mode.
Connect an input source.
Slowly flashing
amber
Standby mode
Press the
Standby
button
to exit Standby mode.
If presence detection is enabled, move in range of
the presence detection sensor. See Proximity (
).
If wake-to-touch is enabled, touch the screen. See
Wake to Touch (
).
Flashing amber No USB connection from
the connected computer
Verify the connections to the room computer (see
page 20).
Switch to the room computer’s input source (see
page 25).
Slowly flashing
white
SMART Board service not
running on the connected
computer
Ensure that SMART Product Drivers is installed and
that the SMART Board service is running.
4
Pens with erasers
The interactive flat panel comes with two pens with erasers attached.
The interactive flat panel’s bottom frame includes magnetic holders for the pens. Removing a pen
from the holders activates it, and you can use it to draw or erase digital ink.
CAUTION
When you return the pen to the magnetic holder, make sure it’s centered in its holder to keep it
from falling and being damaged.
4
This only applies when a computer is connected to the interactive flat panel’s computer connectors.