49
SKOPE OD1100N
Troubleshooting
Service Manual
• Frozen
evaporator coil
• Evaporator probe fault
• Replace the evaporator probe.
• Controller fault
• Replace the controller.
• Short of refrigerant
• Perform refrigeration system diagnostics and service as
required.
• Ice build-up inside
evaporator box
• Leaking cartridge seal
• Check that the evaporator tub seals are fully clamped,
and the cabinet top seal is good without gaps.
Micro
-
gaps will allow ice build-up in the cabinet.
• Power
consumption is
higher than
expected
• Cartridge is operating too hot
• Clean the condenser.
• Ensure the cabinet has good ventilation around the
refrigeration cartridge.
• Ensure the cabinet is within the maximum operating
temperature.
• Product is too cold
• Raise the setpoint.
• Product is too
warm
• Cartridge is operating too hot
• Excessive refrigeration heat load
• Ensure the cabinet has good ventilation around the
refrigeration cartridge.
• Ensure the cabinet is within the maximum operating
conditions.
• Electronic controller is in ‘Night mode’
• Change the cabinet into ‘Day mode’ by pressing and
holding the light button on the electronic controller
faceplate.
• Setpoint is too high
• Lower the setpoint.
• Recently loaded
• Allow the product time.
• Cabinet is overstocked
• Remove some product.
• Product must not overhang the shelves, and must
remain below load limit label.
• Refrigeration system error (indicated by
the electronic controller)
• Diagnose and repair. If a system fault is found contact
SKOPE for information on how to proceed.
• Refrigeration system error (no active
fault alarm)
• Check the SCS Connect Field app statistics to see if and
when the controller signalled a fault or alarm.
• Moisture build up
on cabinet
exterior
• High humidity
• Check the ambient operating temperature and reposition
the cabinet if necessary.
• Warm cabinet
temperatures
• Compressor
operating for long
periods (more
than 1 hour)
• Blocked condenser coil
• Clean the condenser coil.
• Poor ventilation around refrigeration
cartridge
• Ensure the cabinet has good ventilation around the
refrigeration cartridge.
• Ensure the cabinet is within the maximum operating
temperature.
Table 12: Cabinet and cartridge troubleshooting (continued)
Problem
Possible Cause
Recommended Action
