Troubleshooting
9.4 Application information guide
SITRANS F M TRANSMAG 2
Operating Instructions, 11/2009, A5E00102775-07
69
Error
Diagnosis
Remedy
Defective immersion check
Deactivate immersion check (menu 2.3)
Magnetic field current outside the
calibrated range
Recalibrate unit
Fault in measuring function (incorrect
measuring frequency)
Turn off mains synchronization (menu 3.1.7.2).
F Device status (menu 2.1)
"Calibration failure
measuring module"
Self-test made with the result:
measuring tolerances too high in
relation to factory calibration
Electronics must be recalibrated, send in device
(See chapter Return procedures (Page 64))
F Device status (menu 2.1)
"Simulation is running"
Device not in "Measure" status,
Simulation is switched on
End simulation (exit the menu "Simulation"
2.5.2, 2.5.3 or 2.5.4 or select "End" in menu
2.5.1.
Alternatively: Restart the device
F Device status (menu 2.1)
"Calibration is running"
Zero calibration (menu 6.6.2) started
and active
Device returns to measuring mode automatically
at the end of calibration
Measuring tube empty or only partially
filled
Fill measuring tube with medium, ensure it is
completely full
F Device status (menu 2.1)
"Tube empty" (only
possible with immersion
check : menu 2.3)
activated)
High percentage of gas
Clear gas occlusions or use gas trap
F Device status (menu 2.1)
"Flow measurement
uncertain"
Electrode DC voltage outside permitted
range
Clean sensor electrodes
Current flow too high
Reduce flow
F Device status (menu 2.1)
"Measuring range
overflow"
Full scale value set too low
Increase upper range value in menu 3.1.2 or
reduce flow rate
9.4
Application information guide
In case the device needs service, the factory will typically request information about
application and flowmeter.
Fill in this form and attach it to a Support request on:
Service and support (
http://www.siemens.com/automation/service&support
)
To:
Siemens Flow Instruments A/S
A&D PI 3
Fax: +45 7449 0066
From:
Company:
E-mail:
Phone no.:
Fax no.: