Siemens Simatic S7-300, Hardware And Installation Manual, Page: 14 / 242

Preface
S7-300 Programmable Controller Hardware and Installation
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SIMATIC Customer Support Hotline
World-wide available 24 hours:
Figure 1-1 SIMATIC Customer Support Hotline
World-wide (Nuremberg)
Technical Support
(Free Contact)
Local time: Mo.-Fr. 7:00 to 17:00
Phone: +49 (180) 5050 222
Fax: +49 (180) 5050 223
E-mail:
techsupport@ad.siemens.de
GMT: +1:00
World-wide (Nuremberg)
Technical Support
(charged, only with SIMATIC
Card)
Local time: Mo.-Fr. 0:00 to 24:00
Phone: +49 (911) 895-7777
Fax: +49 (911) 895-7001
GMT: +1:00
Europe / Africa (Nuremberg)
Authorization
Local time: Mo.-Fr. 7:00 to 17:00
Phone: +49 (911) 895-7200
Fax: +49 (911) 895-7201
E-mail:
authorization@nbgm.siemens.de
GMT: +1:00
America (Johnson City)
Technical Support and
Authorization
Local time: Mo.-Fr. 8:00 to 19:00
Phone: +1 423 262 -2522
Fax: +1 423 262 -2289
E-mail:
simatic.hotline@sea.siemens.com
GMT: –5:00
Asia / Australia (Singapore)
Technical Support and
Authorization
Local time: Mo.-Fr. 8:30 to 17:30
Phone: +65 740 -7000
Fax: +65 740 -7001
E-mail:
simatic.hotline@sea.siemens.com.sg
GMT: +8:00
German and English language spoken at SIMATIC Hotlines. Additional languages spoken at the
Authorization Hotline are French, Italian and Spanish.