Step by Step
Making calls with multiple lines
120
Direct station selection keys
Apart from line keys, administrator can also configure
direct station selection (DSS) keys. You can use a DSS
key to call an internal station directly, pick up calls for
this station or forward calls directly to it.
Calling a station directly
You cannot use DSS if the user is on another call (flash-
ing LED).
Calling from the idle menu
S
Press the relevant DSS key.
or
t
Press the key shown until the application’s
Overview
tab is active.
Select and confirm the DSS line. The key lights up and
the connection is established via the primary line.
Consultation with the DSS station
Prerequisite
: You are conducting a call and administra-
tor have configured the DSS key for consultation.
S
Press the relevant DSS key for the consultation. The key
lights up and a connection is established. If the called
party answers, you can toggle, transfer the first call or
initiate a conference.
DSS call 1
Service personnel can configure the DSS key so
that the connection is also established when the
DSS station has activated do-not-disturb or call
forwarding.
If administrator have configured transfer instead
of consultation, you can only transfer the current
call to the DSS station.