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Spare parts and accessories
9.4 Service
OXYMAT 64
Operating Instructions, 06/2008, A5E00880383-03
125
9.4.2
Repairs
Note
Return delivery of contaminated device components
Device components which have come into contact with radioactive or highly toxic gases or
substances, or have been exposed to radioactive or high-energy radiation, may not be
returned.
The owner of the device must ensure in such cases that the contaminated device
components are disposed of correctly in accordance with the local directives at the location
of use.
If possible, the original packaging should be used to return the complete device or its
components. Please enclose components such as the analyzer section or motherboard in a
conductive ESD bag.
If the original packaging is no longer available, wrap the device in plastic foil. The device or
the returned parts can then be packed in a sufficiently large box packed with shock-
absorbing material (wood shavings, sponge rubber or similar). If you use wood shavings, the
stuffed layer on each side should be at least 15 cm thick.
For overseas shipping, shrinkwrap the devices in an additional PE foil which is at least 0.2
mm thick, with a desiccant (e.g. silica gel) enclosed! For this type of shipping, also line the
inside of the transport container with a double layer of tar paper.
If you return your device for repair, it is essential to enclose the filled-in decontamination
declaration as well as the filled-in fault description.
The return delivery address applicable to you can be obtained from the following address.
See also
Services & Support (
http://www.siemens.com/automation/service&support
9.4.3
Spare parts
Your regional contact partner will be pleased to receive your order. In addition, there is a
central phone number for every country at which you can contact us. Delivery is according to
the usual delivery times in the country.
If you are asked to return the faulty spare part, the filled-in decontamination declaration and
the filled-in fault description must be enclosed.
See also
Services & Support (