Shenzhen Kinan Technology KC2108i, User Manual

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KC2108i /KC2116i/KC2132i User Manual
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FAQ
1.There is no image after open up.
Solutions:
1) Check the power LED, if it is not keeps on, check the 220V power input.
2) Make sure the monitor is connected and power on.
2.No password window pops up after boot, there is no response from the keyboard
Solutions:
1)Make sure the keyboard is OK.
2)Plug out the PS/2 keyboard, then plug in and the keyboard indicating LED flash
once.
3.Enter the password window and select one port; there is no host computer screen.
Solutions:
1)Check the current port, make sure it has connected to the host computer, make
sure the host computer output video signal.
2)Check the LED of corresponding port (green and orange light keep on at the same
time).
3)Check the network cable connection.
4)Check the module connection.
5)Change a normal module to that port, if OK then the module is damaged.
4. Poor display quality of PC screen.
Solutions:
1) Adjust the definition and brightness.
2) Use good quality network cable such as CAT5 cables or upper.
3) Shorten the network cable length.
4) Lower the display resolution.
5. OSD menu doesn
’t pop up.
Solutions:
1) Check the keyboard LED, make sure it is flashing, if not, invoke the OSD menu
again.
2) If the keyboard LED is flashing, it means we have entered the OSD menu, click
【
Esc
】
,
【
Scroll_ Lock
】
or
【
Num_ Lock
】
exits OSD menu and invoke again.
6. When I switch to one port, the keyboard and mouse do not work.
Solutions:
1)Make sure you have exited the OSD menu, we have entered the OSD menu if the
keyboard LED is flashing, and we
can’t operate the host computer via keyboard and
mouse at this moment.
2)Make sure we can operate the OSD menu via keyboard and mouse, if so the KVM
is OK.
3)Moving the mouse or clicking keyboard to see whether the KVM switching module
orange LED is flashing, if not, please change a module.
4)Reboot the host computer; make sure the KVM module has been connected to the
host computer before boot.