T-10
T
roubl
esh
ooti
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g
•
Confirm the IP address and the subnet mask of each computer are set correctly.
•
Confirm the WEP keys are correctly set to your computer if the WEP security of
the communicated computers is enabled.
How can I detect the MAC address?
•
Follow the instructions below:
1.
Click
start
–
All Programs
–
Accessories
–
Command Prompt
.
2.
Type
ipconfig/all
; then, press
Enter
. The information about IP appears.
3.
See the numbers of the
Physical Address
in the
Ethernet adapter Local Area
Connection
section (for LAN) or the
Ethernet adapter Wireless Network
Connection
section (for Wireless LAN).
•
Type
exit
; then, press
Enter
.
Trouble with Peripherals
Why don't peripheral devices function?
•
Confirm they are correctly connected to your computer.
•
Confirm they are Windows XP compliant.
•
Confirm drivers necessary for the devices are installed.
Why can't I print?
•
Make sure the printer is turned on.
•
Check whether your computer and the printer are connected correctly.
•
Check whether the printer is ready to print.
•
Check whether the printer has enough paper.
•
Check whether the printer driver is installed.
•
Click
start
-
Control Panel - Printers and Other Hardware – Printers and Faxes.
If
Classic view is selected, double-click
Printers and Faxes
icon. Confirm your
printer is installed. If not, click
Add a printer
of
Printer Tasks
to install it.
•
See also the Windows help program by clicking
start
-
Help and Support
.