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T-7
Why does it take much time to write small data onto DVD-R?
•
DVD-R discs require 1GB of minimum filling before closing. When writing
smaller than 1GB data onto the discs, you need to wait for dummy data to fill up to
1GB due to this limitation.
Why doesn’t the DVD video play smoothly?
•
Ensure to use AC power.
•
Power management may be working. Disable it.
Why isn’t the optical drive recognized?
•
If your computer is turned on with a DVD disc inserted in the drive, the drive may
not be recognized. In this case, turn off your computer and open the disc tray by the
way on
Question: Why does not the drive open?
on the previous page. Remove the
disc from the drive; then turn on your computer again.
Trouble with Communication
Why can't I communicate through the built-in modem?
•
Confirm the telephone line is properly connected to the modem jack.
•
Confirm the dial setting (pulse or tone) of Windows XP and/or communication
software is matched with the telephone line.
•
If you set your connection status using the
New Connection Wizard
, check the
Use
dialing rules
in the
Properties
dialog box of that connection status. (Refer to the
Internet Connection
section of Chapter 4.)
•
Confirm the country/region setting is appropriate.
•
Confirm the network configuration is appropriate.
•
Confirm the user name or password is correct.
•
Confirm the COM port in the communication software is set appropriately.
•
Turn off the power management in the Windows.
•
If an unusual device is attached to the line you are connecting to, the modem may
not function properly. Remove the device or contact the dealer of the device.
•
If your computer is connected to a PBX, consult the PBX maintenance staff or its
service company. If the electric characteristics of your PBX are different from
those of a regular analog line, the modem will not function properly. If you connect
the modem to a digital PBX, both the modem and the PBX may be damaged.