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PROBLEMS AND SOLUTIONS

If you experience a problem with the fax function, first check the following table.
This section describes problems related to the fax function. For problems related to general operation of the
machine, see "TROUBLESHOOTING" in the "Operation manual (for general information and copier)".

Problem

Check

Solution

Page

The machine does not
operate.

Is the machine power
switch turned on?

Turn the power switch ON.

"Power switch" on page 4

Does the display show an
error message?

Clear the error as
instructed by the
message.

"WHEN AN ALARM
SOUNDS AND A
WARNING MESSAGE IS
DISPLAYED" on page 88

Dialling is not possible.

Is the telephone line
properly connected?

Check the connections.

"Line connection" on page
4

Is the machine power
switch turned on?

Turn the power switch ON.

"Power switch" on page 4

Is the machine in fax
mode?

Press the [FAX] key to set
the machine to fax mode.

"BASIC PROCEDURE
FOR SENDING FAXES"
on page 18

Cannot send a fax.

Does the receiving fax
machine have paper?

Check with the operator of
the receiving machine.

–

Does the receiving
machine support G3
transmission?

Are the sub-address and
passcode correct? (When
using F-code
transmission)

Is the receiving machine
ready to receive?

Are you using a
transmittable original
size?

Check the transmittable
sizes.

"ORIGINALS THAT CAN
BE FAXED" on page 12

Was the original size
detected correctly?

Check size of the original.

"CHECKING THE SIZE
OF A PLACED
ORIGINAL" on page 14

The message "Reading
cancelled. Please retry
sending operation."
appears.

If you attempt
transmission while the
message "Warming-up."
appears, the transmission
may not take place
correctly. Repeat the
transmission.

–

The transmitted image
prints out blank at the
receiving side.

Was the original placed so
that the correct side is
scanned?

Make sure the original is
placed so that the correct
side is scanned.

"PLACING THE
ORIGINAL" on page 13

If the receiving machine is
using thermal paper, was
the thermal paper loaded
with the wrong side out?

Check with the operator of
the receiving machine.

–

Pegasus-E_Fax_Ex.book 90

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Summary of Contents for AR-FX11

Page 1: ...Page Be sure to become thoroughly familiar with this manual to gain the maximum benefit from the product Before installing this product be sure to read the installation requirements and cautions sections of the Operation manual for general information and copier Be sure to keep all operation manuals handy for reference including this manual the Operation manual for general information and copier a...

Page 2: ...ly be achieved in ideal conditions This equipment shall not be used in any manner which could constitute a nuisance to other Telecom customers This equipment shall not be set up to make automatic calls to the Telecom 111 Emergency Service To avoid telephone charges for local calls be sure to store numbers without area code in your rapid or speed dial locations This equipment may not provide for th...

Page 3: ...e RSPF and the single pass feeder as the SPF Unless specific mention is made both the RSPF and the SPF are referred to simply as SPF CONNECTING AN EXTENSION PHONE You can connect a telephone to the machine and use it as an extension phone to place and receive calls like any normal phone Fax reception can also be activated from an extension phone connected to the machine remote operation CONNECTING...

Page 4: ...THODS SENDING THE SAME DOCUMENT TO MULTIPLE DESTINATIONS IN A SINGLE OPERATION BROADCAST TRANSMISSION 32 USING BROADCAST TRANSMISSION 33 AUTOMATIC TRANSMISSION AT A SPECIFIED TIME TIMER TRANSMISSION 34 SETTING UP A TIMER TRANSMISSION 34 TRANSMISSION AND RECEPTION USING THE POLLING FUNCTION 36 USING THE POLLING FUNCTION 37 USING POLLING MEMORY 39 INCLUDING SENDER INFORMATION ON FAXES 42 FAXING A DI...

Page 5: ...ORMATION SETTINGS AND COMMUNICATION ACTIVITY 81 ENTERING CHARACTERS 82 CHARACTERS THAT CAN BE ENTERED 82 CHANGING TO ENTRY MODE 82 CHARACTER ENTRY KEYS 83 INITIAL PROCEDURE FOR ENTERING CHARACTERS 84 7 TROUBLESHOOTING WHEN A TRANSACTION REPORT IS PRINTED 86 INFORMATION APPEARING IN THE TYPE NOTE COLUMN 86 VIEWING THE COMMUNICATION ACTIVITY REPORT AT REGULAR INTERVALS Communication activity report ...

Page 6: ...llustration Power switch Keep the machine power switch turned on at all times Do not turn off the power If the power is turned off the fax function cannot be used When the power is off the machine cannot receive faxes Before turning off the power make sure the machine is idle If the power is turned off while the machine is in operation a paper jam may occur If settings are being configured the set...

Page 7: ...MED INFORMATION SETTINGS AND COMMUNICATION ACTIVITY on page 81 The life of the battery is approximately 5 years when the power switch is kept continuously off When the battery dies please contact your local Sharp dealer or authorised service representative for assistance in disposing of this battery The machine will not operate once the battery dies Please note In the event of a thunderstorm remov...

Page 8: ... be required to take adequate measures WARNING Australian Communications Authority ACA regulations state that no unauthorized changes or modifications to this equipment are permitted Note Complies with the following standards ACA TS001 1997 AS NZS 60950 2000 AS ACIF S002 2001 NZ TELECOM and AS NZS CISPR 22 2002 These limits are designed to provide reasonable protection against interference in an i...

Page 9: ...tion number when you use the Polling function to request transmission from another fax machine see USING THE POLLING FUNCTION on page 37 Paper sizes that can be used for fax mode The machine can use A3 B4 A4 A4R B5 B5R A5 11 x 17 8 1 2 x 14 8 1 2 x 11 8 1 2 x 11 R and 5 1 2 x 8 1 2 size paper however 11 x 17 8 1 2 x 14 and 5 1 2 x 8 1 2 size paper cannot be used in fax mode Among INCH sizes only 8...

Page 10: ...page 10 This key is also used to cancel a resolution paper size or special function setting that was selected when sending a fax 9 SPEAKER SHIFT key pages 16 82 This is used to dial without lifting an extension phone connected to the machine and to shift between upper and lower case when entering characters 10 REDIAL PAUSE key pages 16 18 This is used to redial the last number dialled and enter a ...

Page 11: ...is key to use the duplex scan function Only on models with a RSPF installed 22 SPECIAL FUNCTION key This key is used to select a special transmission or reception function configure function settings and to store auto dial numbers 23 Arrow keys These are used to select items and move through pages 24 START key This is used at the following times 1 When starting transmission 2 When scanning an orig...

Page 12: ...ginal that has been selected with the RESOLUTION key 6 Free memory display This shows the percentage of fax memory that is free 7 Reception mode display page 61 There are two modes for receiving faxes automatic reception and manual reception This shows the currently selected reception mode 8 Original display page 14 This displays an icon to indicate the original scanning mode when an original has ...

Page 13: ...nt number the base screen of fax mode appears Page 10 2 When you have completed the fax operation press the ACC C key Enter your account number ACCOUNT If you enter an account number for copy mode has also been programmed for fax mode you can change to fax mode after completing the copy operation and continue with the fax operation without re entering your account number If you enter an account nu...

Page 14: ...age 100 Minimum original size Maximum original size Using the SPF A5 210 mm width x 148 mm length 8 1 2 width x 5 1 2 length A5R 148 mm width x 210 mm length 5 1 2 width x 8 1 2 length 297 mm width x 800 mm length 11 width x 31 1 2 length Long documents can be transmitted Using the document glass 297 mm width x 432 mm length 11 width x 17 length Originals that are not a standard size A5 A4 A4R B4 ...

Page 15: ...e ORIGINAL SIZE key and set the original size Page 14 Regardless of the size of the original place the original in the far left corner of the document glass Align the upper left hand corner of the original with the tip of the mark Place the original in the appropriate position for its size as shown below Do not load originals that are different sizes even if the widths are the same This may cause ...

Page 16: ...eturn to the base screen and the selected original size will appear in the original display Selecting an INCH original size 4 Select the original size with the or key To return to selection of AB original sizes press the key and return to step 2 5 Press the OK key You will return to the base screen and the selected original size will appear in the original display Standard sizes The following size...

Page 17: ...be scanned at twice the resolution of Standard SUPER FINE Use this setting for originals with intricate drawings or diagrams A higher quality image will be produced than with the Fine setting ULTRA FINE Use this setting for originals with intricate drawings or diagrams This setting gives the best image quality However transmission will take longer than with the other settings FINE HALF TONE S FINE...

Page 18: ...ber Redialling is not possible to broadcast transmission page 32 serial polling page 38 timer transmission page 34 group dialling page 20 or F code transmission page 55 destinations The last number dialled is displayed ON HOOK DIALLING This feature allows you to dial without lifting an extension phone connected to the machine Press the SPEAKER key listen for the dial tone through the speaker and t...

Page 19: ...d in memory before being transmitted When direct transmission or manual transmission is used the document is transmitted without being stored in memory The default transmission setting can be set to MEMORY TX or DIRECT TX using SEND MODE page 101 in the key operator programs To manually switch between MEMORY TX and DIRECT TX use the COMM SETTING key See Faxing by direct transmission on page 23 The...

Page 20: ...splay Up to 50 digits can be entered If you make a mistake press the C key and then enter the correct number Redialling and automatic dialling can also be used pages 16 20 Entering a pause If a pause is necessary when dialling out from a PBX or when dialling an international number press the REDIAL key This key functions as a pause key when entering a number If you press the PAUSE key once a hyphe...

Page 21: ...is removed or any key operation is performed the display returns to the base screen The destination is automatically called and the document transmitted after any previously stored jobs are completed Using the SPF WXYZ _ READ END READING XX No 001 P XXX MEMORY AUTO CONT A4R STANDARD AUTO READ END XX No 001 P XXX MEMORY AUTO CONT A4R STANDARD AUTO Using the document glass WXYZ _ READ END READING XX...

Page 22: ...ey The Speed Dial number entry screen appears 3 Enter the 3 digit Speed Dial number with numeric keys Enter the 3 digit Speed Dial number entered when the Speed Dial number was programmed See step 7 of Storing Rapid keys and Speed Dial numbers on page 63 If you make a mistake press the C key and then enter the correct number If you enter a 3 digit number that is not programmed in the machine press...

Page 23: ... If not all letters of the destination name appear press the key to display the full name Press the key once again to return to the original screen 6 Press the OK key The selected destination is entered 7 Continue from step 6 of BASIC PROCEDURE FOR SENDING FAXES page 19 OSURE PAPER SELECT COPY RATIO AUTO IMAGE OUTP URMODE GRAM FORMAT BROADCAST RESOLUTION ADDRESS ORIGINA KEY WORDS ABC 26 27 28 29 3...

Page 24: ...ROCEDURE FOR SENDING FAXES page 18 Do not use an original that is not a standard size A3 B4 A4 A4R A5 8 1 2 x 11 8 1 2 x 11 R 11 x 17 8 1 2 x 14 8 1 2 x 11 8 1 2 x 11 R A4 A4R if the machine uses inch based paper sizes Otherwise a scanning error or cut off image may result Note COPY LINE DATA SCAN FAX EXP SCAN FAX COLO PR PY TIO AUTO IMAGE OUTPUT 2 SIDED COPY SPEC FORMAT BROADCAST ESS ORIGINALSIZE...

Page 25: ...ission to direct transmission When direct transmission is used transmission begins after the current job is completed allowing you to give priority to a transmission job As such direct transmission is a convenient means of performing an interrupt transmission when there are a large number of stored transmission jobs To switch between memory transmission and direct transmission see the following Fa...

Page 26: ... yet pressed the START key you can cancel a transmission job by pressing the C key If you have already pressed the START key see Cancelling a stored transmission job page 27 If the original is still being scanned after the START key is pressed you can press the C key to cancel the transmission If you store a transmission job in direct transmission mode you will not be able to store any further tra...

Page 27: ... If a transmission error occurs If an error occurs that prevents transmission or the receiving machine does not answer the call within 45 seconds 2 the transmission is stopped and then automatically re attempted later One attempt is made at an interval of 1 minute 2 If you do not want the machine to re attempt the transmission press the FAX STATUS key and cancel the job Page 27 This machine also s...

Page 28: ...ed READING appears in the message display or before the key is pressed READ END key when scanning the original from the document glass the C or CA key can be pressed Note When a transmission is not in progress the following fax status selection screen appears OK BACK FAX STATUS COMM 0123456789 MEMORY TX No XXX Note FAX STATUS TX RX JOBS TX RX RESERVE TX RX COMPLETED DEF MNO Job cancelled YES NO If...

Page 29: ...TUS TX RX JOBS TX RX RESERVE TX RX COMPLETED GHI OK BACK WAITING XXX XXX SBC Co TX RX RESERVE P XXX No XX 09 55 DEF MNO Job cancelled YES NO You can check cancelled recall mode jobs in the Activity Report CANCEL will appear in the TYPE NOTE column of the report Contents of the stored job screen screen of step 3 A Current status WAITING will appear next to stored transmission jobs and timer transmi...

Page 30: ...e conditions under which the indicator blinks and stops blinking vary depending on the settings in the key operator programs See FAX RECEPTION LIGHT on page 103 You can store a transmission job while fax reception is in progress See Storing transmission jobs memory transmission on page 24 To print received fax pages on both sides of the paper enable DUPLEX RECEPTION page 105 in the key operator pr...

Page 31: ...h to use A5 5 1 2 x 8 1 2 paper to receive faxes load A5 5 1 2 x 8 1 2 paper in tray 1 of the machine and set the paper size to A5 5 1 2 x 8 1 2 Only tray 1 can be set to A5 5 1 2 x 8 1 2 size If you receive a fax that is larger than the loaded paper the fax will be automatically reduced before printing or it will be divided and printed on two sheets of paper See RECEIVED DATA PRINT CONDITION on p...

Page 32: ...ss the SPECIAL FUNCTION key to display the special function menu To select fax mode see step 1 on page 18 2 Select FAX PRINT HOLD with the or key 3 Press the OK key 4 Select SETTING with the or key 5 Press the OK key It is recommended that you enable and disable fax print hold as needed for your conditions of use for example enable fax print hold during the night and disable it during the day When...

Page 33: ...n of Fax mode Press the SPECIAL FUNCTION key to display the special function menu To select fax mode see step 1 on page 18 2 Select FAX PRINT HOLD with the or key 3 Press the OK key 4 Select PRINT HOLD DATA with the or key 5 Press the OK key 6 Select PRINT with the or key 7 Press the OK key FAX PRINT HOLD ON OFF OK 2 SIDED COPY SPECIAL FUNCTION ACC DUPLEXSCAN GH PQR 2 SIDED COPY SPECIAL FUNCTION S...

Page 34: ...p of destinations it is convenient to program those destinations into a group key Group key dialling is an automatic dialling function whereby multiple destinations Rapid keys Speed Dial numbers and full fax numbers entered with the numeric keys are programmed into a Rapid key The procedure for programming group keys is explained on page 62 When a group key is used to send a fax the fax is broadca...

Page 35: ...steps 3 and 4 to select the remaining destinations 5 Continue from step 6 of BASIC PROCEDURE FOR SENDING FAXES on page 19 PER LECT COPY RATIO AUTO IMAGE OUTPUT 2 SID COP FORMAT BROADCAST OLUTION ADDRESS ORIGINALSIZE DUPLEX ENTER RX STATION WXYZ 26 27 28 29 31 32 33 34 A B C F G H If you need to delete a number for which entry has already been completed by pressing the OK key use the or key to sele...

Page 36: ...ed time use the key to move back 5 Press the OK key The specified time is set 6 Select AM or PM with the or key and then press the OK key 7 Select the day of the week with the or key The selected day is highlighted If you select NO SELECT DAYS the transmission will be performed as soon as the specified time arrives To return to the TIME SETTING display press the BACK key After a timer transmission...

Page 37: ...ion page 55 F code relay request transmission page 59 OK To cancel a timer operation after the above procedure has been completed follow the procedure in CANCELLING A FAX TRANSMISSION page 26 A timer job number is automatically assigned to the operation This number can be used to cancel a stored job See the note Contents of the stored job screen screen of step 3 on page 27 Other operations can be ...

Page 38: ... keys and the broadcast transmission function page 32 can be used to successively poll multiple fax machines in a single operation this is called serial polling Up to 200 machines can be polled In this case the sequence of operations in the above diagram is successively repeated for each sending machine selected Polling memory This feature allows your machine to automatically send a document previ...

Page 39: ...nd a number To clear an entry press the C key 7 Press the OK key 8 Press the START key Polling reservation has been set appears in the screen After communicating with the other machine your machine prints the received fax If the other machine is using polling security see Restricting polling access polling security on page 41 your fax number sender s number must be programmed in the key operator p...

Page 40: ...ocedure page 37 2 Select SERIAL POLLING with the or key About the steps that follow See steps 5 to 8 of the polling procedure page 37 Before pressing the START key in step 8 repeat steps 6 and 7 for each machine that you wish to poll When performing serial polling a group key can also be used in step 6 on page 37 GH PQR 2 SIDED COPY SPECIAL FUNCTION SENDING OPTIONS POLLING SERIAL POLLING SUB ADDRE...

Page 41: ... 1 to 4 of BASIC PROCEDURE FOR SENDING FAXES page 18 and then follow the steps below 2 Press the SPECIAL FUNCTION key Press the SPECIAL FUNCTION key to display the special function menu 3 Select ORIGINAL STORE with the or key 4 Press the OK key 5 Select MEMORY POLLING with the or key 6 Press the OK key If there are no previously stored documents in the Public Box the above screen appears If the ab...

Page 42: ... have been scanned and then press the key 10 Make sure that the reception mode is set to auto reception Transmission begins when the other machine calls and polls your machine Printing documents in the Public Box To check the document that is stored in the public box follow these steps to print it out 1 Follow steps 2 to 6 of Scanning a document into polling memory the Public Box page 39 and then ...

Page 43: ...en this function is enabled polling permission will only be granted if the fax number of the polling machine programmed in that machine as the sender s number matches one of the fax numbers you have programmed in your machine as passcode numbers Up to 10 fax numbers can be programmed as passcode numbers To enable the polling security function and program passcode numbers see POLLING PASSCODE MODE ...

Page 44: ...transmission or quick on line transmission Printing of the transmitted page number can be disabled in the key operator programs see PAGE COUNTER SET on page 101 Position of sender information You can select whether the sender information is added outside the document data or inside the document data in the key operator programs see PRINT STATION IN RCVD DATA on page 101 The factory default setting...

Page 45: ... the OK key in the next step so that a checkmark does not appear 4 Press the OK key 5 Place the original on the document glass page 13 and perform the transmission operation If you have more originals to scan after pressing the START key and scanning the first original change originals and press the START key Repeat until all originals have been scanned Press the key See steps 6 to 8 of Using the ...

Page 46: ...ected message is printed at the top of the cover sheet The selected message is printed at the top of the first sheet Select this function before each transmission The selection is only effective for one transmission After one transmission the function automatically turns off Before adding a cover sheet make sure that your sender s name and number have been programmed See OWN PASSCODE SET on page 9...

Page 47: ... program that you wish to use with the or key If not all letters of the program name appear press the key to display all letters Press the key once again to return to the original screen 4 Press the OK key 5 If needed select the original size and other settings and then press the START key Transmission takes place according to the program A program differs from a timer transmission page 34 in that...

Page 48: ...used unless a number is programmed Forwarding received faxes 1 Make sure that the machine is in fax mode When the machine is in fax mode the FAX indicator is lit If the light is not on press the FAX key 2 Press the SPECIAL FUNCTION key Press the SPECIAL FUNCTION key to display the special function menu All received faxes are forwarded a particular fax cannot be selected for forwarding A fax receiv...

Page 49: ... in your machine If forwarding is not possible because the other machine is busy or a transmission error occurs recall attempts will be made according to the recall times setting If forwarding is still not successful after the set number of recall attempts are made the fax es will return to print standby status in your machine When forwarding is performed all faxes that have been received in memor...

Page 50: ...tional Telecommunication Union ITU which coordinates global telecommunications networks and services BOXES AND SUB ADDRESSES PASSCODES REQUIRED FOR F CODE TRANSMISSION Boxes can be created in the memory of fax machines that support F Code communication These boxes are used to store faxes received from other machines and documents to be transmitted when a polling request is received Up to 30 boxes ...

Page 51: ...ub address and passcode you may find it useful to refer to the 3 character alphabetical terminology used by the ITU T CREATING A BOX FOR F CODE TRANSMISSION F code operations that use boxes include F code polling memory page 50 F code confidential transmission page 55 and F code relay broadcast transmission page 58 A box is created by programming a name for the box and up to 10 boxes for each oper...

Page 52: ...anned into the polling memory box of that machine the reverse of the above diagram To perform polling or polling memory transmission without using an F code see page 36 To create an F code polling memory box see PROGRAMMING F CODE PUBLIC POLLING MEMORY BOXES page 77 and Scanning a document into polling memory the Public Box page 39 Unlike regular polling the other machine s fax number is not used ...

Page 53: ...gh 4 of Scanning a document into polling memory the Public Box page 39 2 Select S A M POLL ORIG with the or key 3 Press the OK key 4 Select the name of the polling memory box with the or key If not all letters of the programmed name appear press the key to display all letters Press the key again to return to the previous display When using F code polling memory do not set the reception mode to man...

Page 54: ...ave document data If not all letters of the programmed name appear press the key to display all letters Press the key again to return to the previous display 5 Press the OK key 6 Select PRINT or DELETE with the or key If you selected PRINT press the OK key to begin printing If you selected DELETE go to step 7 7 Press the OK key A screen appears asking you to confirm the deletion 8 Select YES with ...

Page 55: ... and a number To clear an entry press the C key 7 Press the OK key 8 Enter the sub address up to 20 digits with the numeric keys Characters that can be entered are numbers and spaces However the initial character cannot be a space If you make a mistake press the C key and re enter the correct digit s If you specified a Rapid key or Speed Dial number in step 6 that has a sub address programmed the ...

Page 56: ...key or Speed Dial number in step 6 that has a passcode programmed the passcode will appear Go to the next step without entering the passcode 11 Press the OK key 12 Press the START key After communicating with the other machine your machine will print the received document WXYZ OK WXYZ _ READ END To cancel the operation During communication Cancel as explained in Cancelling a fax transmission on pa...

Page 57: ...tial transmission this is called F code confidential reception you must inform the sending party of the sub address SUB and passcode SID of your confidential box Omit the passcode if a passcode is not programmed in the box This machine does not support Sharp s previous confidential transmission function which uses the programmed sender s fax number and ID code See pages 74 through 78 for the proce...

Page 58: ... If you make a mistake press the C key and re enter the correct digit s If you specified a Rapid key or Speed Dial number in step 7 that has a sub address programmed the sub address will appear Go to the next step without entering a sub address 10 Press the OK key 11 Enter the passcode maximum 20 digits with the numeric keys Characters that can be entered are numbers and spaces However the initial...

Page 59: ...it passcode with the numeric keys If you make a mistake press the C key and re enter the correct digit s When the 4 digit passcode is correctly entered printing begins Make sure that a Transaction Report is set to print out in the key operator programs so that you will be informed when a confidential document is received See PRINT SELECTION CONF RECEPTION in LIST SETTING on page 95 Faxes received ...

Page 60: ...transmission from the relay request machine to the relay machine is called relay request transmission This machine does not support Sharp s previous relay broadcast function which uses the programmed sender s number and relay ID code Up to 10 F code relay groups boxes can be programmed A name up to 36 characters long and the end receiving machines are programmed in each box A combined total of 120...

Page 61: ...cally cleared after transmission to all end receiving machines is completed Transmission to the end receiving machines cannot be stopped or cancelled USING THE F CODE RELAY REQUEST FUNCTION your machine requests a relay broadcast Ask the operator of the other F code machine the relay machine to create an F code relay group box that contains the end receiving machines to which you wish to send a fa...

Page 62: ... fax transmission Place the original on document glass or in the SPF adjust the original size resolution and exposure settings as needed and then follow the steps below 1 Lift the extension phone and call the receiving party 2 Press the START key 3 Select TX with the or key and then press the OK key 4 Replace the phone If you connect a combination telephone answering machine to the machine you wil...

Page 63: ...the extension phone perform the following procedure with the extension phone still lifted If you made the call remote reception will not be possible 1 If you are on a pulse dial line set your phone to issue tone signals Refer to your phone s manual to set the phone to issue tone signals If your phone is already set to issue tone signals proceed to the next step 2 Press the key once and the key twi...

Page 64: ...keys can be stored 300 Speed Dial numbers and 9 programs can be stored If you attempt to store more than this a warning message will appear In this case delete any auto dial numbers or programs that are no longer needed see page 69 to delete Rapid keys and Speed Dial numbers page 71 to delete group keys and page 73 to delete programs and then store the new auto dial number or program STORING EDITI...

Page 65: ...e storing a Speed Dial number press the SPEED key and then enter the desired Speed Dial number 000 to 299 with the numeric keys 8 Enter the fax number of the destination with the numeric keys Example of a Rapid key Up to 50 digits can be entered for the fax number If you need to insert a pause between any of the digits press the REDIAL PAUSE key The pause appears as a hyphen To set the duration of...

Page 66: ...ODE go to International transmission mode setting on page 66 F code settings To program F code settings complete steps 1 through 13 on pages 62 to 64 and then follow the steps below 1 Select SUB ADDRESS with the or key 2 Press the OK key OK 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 A B C D E F G H I J K L M N O KEY WORDS ABCDE START ENTER ABC About the setting options When storing and editing R...

Page 67: ...age 79 PROGRAMMING F CODE PUBLIC POLLING MEMORY BOXES step 12 on page 77 Editing an F code public box step 15 on page 80 6 Press the OK key When you press the OK key you return to the option setting screen and a checkmark appears to the left of F CODE To cancel the F code setting press the key to remove the checkmark 7 Return to step 13 on page 64 Chain Dialling To set an auto dial number as a Cha...

Page 68: ...than 33 600 bps maximum speed a checkmark will appear next to TX SPEED when you return to the option setting screen This setting is not effective for polling transmission To remove the checkmark and return the transmission speed setting to 33 600 bps maximum speed press the key Note OTHERS SUB ADDRESS CHAIN DIAL TX SPEED START ENTER OK TX SPEED 33600bps 14400bps 9600bps 4800bps OK Note When sendin...

Page 69: ... or Speed Dial number and then store the destination in the group key Up to 50 digits can be entered for the fax number If you need to insert a pause between any of the digits press the REDIAL PAUSE key to enter a pause The pause appears as a hyphen To set the duration of the pause see PAUSE TIME page 96 When you have finished entering the fax number press the OK key 6 Repeat step 5 for all of the...

Page 70: ... of the destination see ENTERING CHARACTERS on page 82 9 Press the OK key 10 Edit the search characters see ENTERING CHARACTERS on page 82 Characters added in step 8 will appear at the end of the previously stored search characters Maximum of 10 characters altogether A Rapid key or Speed Dial number cannot be edited or cleared in the following cases The Rapid key or Speed Dial number is being used...

Page 71: ...delete 01 to 50 To delete a Speed Dial number press the SPEED key and then enter the Speed Dial number 000 to 299 that you wish to delete with the numeric keys 3 Select DELETE with the or key 4 Press the OK key You will return to the screen of step 2 If you wish to delete another Rapid key or Speed Dial number repeat steps 2 to 4 To exit press the BACK key Editing and deleting group keys To edit o...

Page 72: ...th the or key and press the C key The entire number including the selected digit will be deleted To add a number select the place where you wish to add the number with the or key and then enter the number When you have finished adding or deleting the number press the OK key 10 When you have finished editing the destinations press the START key This completes the editing procedure GROUP CHANGE DELE...

Page 73: ... 3 If you wish to delete another group key repeat steps 3 through 5 To exit press the BACK key If you select NO DELETE you can press the key to check the destination name If you are deleting the destination check the destination name and then delete the destination GH PQR 2 SIDED COPY SPECIAL FUNCTION GROUP CHANGE DELETE GHI OK BACK 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 A B C D E F G H I J ...

Page 74: ...ect CHANGE and press the OK key Next follow the steps in EDITING PROGRAMS on page 73 To delete a program select DELETE and press the OK key Next follow the steps in DELETING PROGRAMS on page 73 STORING A PROGRAM 6 Select the program that you wish to store with the or key If you select a program that has already been stored a message appears Select a program that has not been stored or clear the pr...

Page 75: ... display all letters Press the key once again to return to the original screen 7 Press the OK key 8 Edit the program name see ENTERING CHARACTERS on page 82 See step 8 of STORING A PROGRAM If you do not wish to edit the program name go to the next step 9 Press the OK key 10 Select the stored setting that you wish to edit with the or key See steps 10 and 11 of STORING A PROGRAM If you do not wish t...

Page 76: ...NG AN F CODE RELAY GROUP on page 76 To program an F code public polling memory box select S A MEM POLLING and press the OK key Next follow the steps in PROGRAMMING F CODE PUBLIC POLLING MEMORY BOXES on page 77 To edit or delete an F code confidential box F code relay group or F code public box select CHANGE DELETE and then press the OK key Next follow the steps in EDITING AND DELETING F CODE MEMOR...

Page 77: ... CHARACTERS on page 82 Up to 36 characters can be entered for the name A box name must be entered 10 Press the OK key 11 Enter a sub address maximum 20 digits with the numeric keys See steps 3 and 4 on page 65 12 Enter a passcode maximum 20 digits with the numeric keys See steps 5 and 6 on page 65 13 Enter the print passcode 4 digits with the numeric keys The characters and cannot be used The prin...

Page 78: ...teps 5 and 6 on page 65 13 Enter the relay destinations Enter full fax numbers with the numeric keys and or press auto dial keys Rapid keys Speed Dial numbers and group keys to select the destinations page 20 To clear a mistake when entering a number with the numeric keys press the C key to clear one digit at a time A destination selected with a Rapid key Speed Dial number or group key is indicate...

Page 79: ...and then follow the steps below Note that an F code confidential box or F code public box cannot be edited or deleted if it contains document data 7 Select S A CONF BOX S A RELAY GRP or S A MEM POLLING with the or key 8 Press the OK key If you selected S A CONF BOX in step 7 follow the steps in EDITING DELETING AN F CODE CONFIDENTIAL BOX below If you selected S A RELAY GRP in step 7 follow the ste...

Page 80: ...K key and go to the next step 19 Edit the print passcode 4 digits with the numeric keys See steps 13 and 14 on page 75 If you do not need to edit the print passcode press the OK key Deleting an F code confidential box 11 Select the name of the F code confidential box that you wish to delete with the or key If not all letters of the box name appear press the key to display all letters Press the key...

Page 81: ...key 15 Edit the sub address and passcode maximum 20 digits with the numeric keys See steps 3 to 6 on page 65 If you do not need to edit the sub address and passcode press the OK key and go to the next step 16 Edit the relay destinations See steps 13 to 15 on page 76 Deleting an F code relay group 11 Select the name of the F code relay group box that you wish to delete with the or key If not all le...

Page 82: ... 14 Press the OK key 15 Edit the sub address and passcode maximum 20 digits with the numeric keys See steps 3 to 6 on page 65 If you do not need to edit the sub address and passcode press the OK key and go to the next step 16 Press the OK key and then press the BACK key to exit Deleting an F code public box 11 Select the name of the F code public box that you wish to delete with the or keys If not...

Page 83: ...RAM LIST This list shows the contents of each program that has been stored SUB ADD SET LIST This list shows the sub addresses and passcodes that have been programmed for F code communication Note that print passcodes are not shown in the list CONF RX LIST This list shows the confidential box numbers that have received confidential faxes and the number of pages received 1 In Fax mode press the SPEC...

Page 84: ...ower case alphabet numbers special characters CHANGING TO ENTRY MODE Open the Rapid key overlay to enter alphabetical characters When the Rapid key overlay is open When the Rapid key overlay is open characters can be entered To toggle between upper case and lower case letters press the SHIFT key When the Rapid key overlay is closed Closing the Rapid key overlay stores characters that have been ent...

Page 85: ... H I J K L M N O P Q R S T U V W XYZ SP SHIFT SYMBOL SPACE Numeric C CLEAR Use to enter special characters Use to toggle between upper case and lower case letters Use to enter symbols Use to enter a space or a hyphen The display toggles between a space and a hyphen each time you press the key Use to enter numbers 1 through 0 Clears the character selected with the cursor Use to move the cursor vert...

Page 86: ...s at the left end of the top line 3 Press the OK key The symbol selected with the cursor is entered and you return to the character entry screen To change a character press the C key The character directly to the left of the cursor is cleared If the cursor is over a character that character is cleared To change a character press the C key The character directly to the left of the cursor is cleared...

Page 87: ... pages by pressing the key when the cursor is at the right end of the bottom line or the key when the cursor is at the left end of the top line 3 Press the OK key The special character selected with the cursor is entered and you return to the character entry screen If the Rapid key overlay is closed while a special character is being selected the special character currently selected with the curso...

Page 88: ... not part of the transmitted original is printed with transaction reports that are printed for normal transmissions and broadcast transmissions INFORMATION APPEARING IN THE TYPE NOTE COLUMN Information such as the type of transmission and type of error appears in the TYPE NOTE column of the Transaction Report or Activity Report page 88 The following notes may appear The list count appears in the c...

Page 89: ...not programmed in your machine 2 Your fax number was not programmed as a polling passcode number in the other machine RX NO POLL When polling was attempted 1 The other machine did not have a polling function 2 The other machine did not have a document stored in polling memory ERRORxx xxxx Line conditions prevented the reception from taking place normally First 2 digits of line error code Error cod...

Page 90: ...at appear in the TYPE NOTE column The activity report can also be printed out on demand See PRINTING LISTS OF PROGRAMMED INFORMATION SETTINGS AND COMMUNICATION ACTIVITY on page 81 Message alarm sounds Meaning of message Solution Page XXXXXX Line error An error prevented completion of the transaction Try the transaction again Maintenance required Call for service OK RETURN It is time for maintenanc...

Page 91: ...and return XX original s to the document feeder START CONTINUE The detected original size is smaller than the actual original size or a smaller size has been selected Place the originals again and make sure that the size indicated in the display is the same as the actual original size Message display Action Call for service code xx xx Turn off the power and then turn it back on If the error is not...

Page 92: ...NG FAXES on page 18 Cannot send a fax Does the receiving fax machine have paper Check with the operator of the receiving machine Does the receiving machine support G3 transmission Are the sub address and passcode correct When using F code transmission Is the receiving machine ready to receive Are you using a transmittable original size Check the transmittable sizes ORIGINALS THAT CAN BE FAXED on p...

Page 93: ...ting capability as instructed by the display message Printing will begin WHEN AN ALARM SOUNDS AND A WARNING MESSAGE IS DISPLAYED on page 88 A received fax prints out blank Was the wrong side of the original scanned in the transmitting machine Check with the operator of the transmitting machine The received image is faint Is the original faint Ask the other party to re send the fax using a suitable...

Page 94: ...programs that can be used depend on what peripheral devices have been installed Note Program name Page LIST PRINT SET LIST PRINT 95 LIST SETTING 95 INITIAL SETTING PAUSE TIME 96 OWN PASSCODE SET 96 SPEAKER VOLUME 97 TX RX END SOUND 97 TX RX END SOUND LENGTH 97 EXTENSION TEL 97 DISTINCTIVE RING 98 REMOTE RECEPTION 98 ACCOUNT CONTROL 98 ACCOUNT SET 98 DATE TIME SET 99 AUTO SUMMER TIME SETTING 99 DIS...

Page 95: ...OUND LENGTH EXTENSION TEL DISTINCTIVE RING REMOTE RECEPTION ACCOUNT CONTROL ACCOUNT SET DATE TIME SET AUTO SUMMER TIME SETTING DISABLE FAX PRINT HOLD SENDING FUNCTION RES CON SET AUTO REDUCE TX ROTATE TX PAGE COUNTER SET SEND MODE QUICK ON LINE TX PRINT STATION IN RCVD DATA ACC NAME PRINT RECALL SETTING BUSY RECALL SET ERR RING TIMEOUT IN AUTO TX AUTO COVER SHEET RCV FUNCTION FAX RECEPTION LIGHT O...

Page 96: ...See KEY OPERATOR CODE NUMBER FACTORY SETTING in the Operation manual for general information and copier 5 Select FAX with the or key To use a key operator program for copy mode select COPIER 6 Press the OK key 7 Select a setting for the desired program as explained on the following pages Programs for the following functions are available LIST PRINT SET page 95 INITIAL SETTING page 96 SENDING FUNCT...

Page 97: ...S If you selected RECEPTION select ALWAYS PRINTS ERROR ONLY or NEVER PRINTS If you selected CONF RECEPTION select ALWAYS PRINTS or NEVER PRINTS AUTO LISTING This program is used to have the activity report that is stored in the machine s memory printed out at regular intervals You can choose to have the report automatically printed each time the number of stored transactions exceeds 50 or have the...

Page 98: ... INITIAL PROCEDURE page 94 2 Select INITIAL SETTING with the or key and then press the OK key 3 Select PAUSE TIME with the or key and then press the OK key 4 Enter the pause time in seconds 01 to 15 with the numeric keys and then press the OK key If you make a mistake move the cursor to the incorrect digit with the or key the cursor should be over the digit and then enter the correct digit OWN PAS...

Page 99: ...y 3 Select TX RX END SOUND with the or key and then press the OK key 4 Select SEND or RECEIVE with the or key and then press the OK key 5 Select PATTERN 1 PATTERN 2 or PATTERN 3 with the or key and then press the OK key Before pressing the OK key to store your selection you can press the key to listen to the selected pattern TX RX END SOUND LENGTH This setting is used to select the length of the e...

Page 100: ...ially disabled When this program is enabled the operator must enter a valid 5 digit account number in order to use the fax function of the machine This function also tracks fax communication time and fax pages for each account To enable auditing mode program an account number as explained in ACCOUNT SET 1 Follow steps 1 through 6 of INITIAL PROCEDURE page 94 2 Select INITIAL SETTING with the or ke...

Page 101: ... OK key If you make a mistake press the C key and then enter the correct number If you enter an account number that has not been programmed re enter the correct account number 3 Enter an account name up to 18 characters long and press the OK key See ENTERING CHARACTERS page 82 for the procedure for entering letters If you do not wish to change the account name press the OK key Press the OK key You...

Page 102: ... contrast settings AUTO REDUCE TX This setting is used to have transmitted faxes reduced to match the size of the other machine s printing paper AUTO REDUCE TX is normally enabled If the setting is disabled documents are faxed in their original size Because the size is not adjusted to match the size of the printing paper part of the received fax may be cut off 1 Follow steps 1 through 6 of INITIAL...

Page 103: ...94 2 Select SENDING FUNCTION with the or key and then press the OK key 3 Select QUICK ON LINE TX with the or key and then press the OK key Quick on line is enabled and a checkmark appears in the checkbox If this procedure is performed when quick on line is enabled the checkmark will be cleared and quick on line disabled PRINT STATION IN RCVD DATA This setting lets you select the position inside or...

Page 104: ... If you do not wish to have recalling take place set the number of attempts to 0 steps 6 and 7 1 Follow steps 1 through 6 of INITIAL PROCEDURE page 94 2 Select SENDING FUNCTION with the or key and then press the OK key 3 Select RECALL SET ERR with the or key and then press the OK key If you do not wish to change the recall interval setting go to step 6 4 Select RECALL INTERVAL with the or key and ...

Page 105: ... the OK key 4 Select YES with the or key and then press the OK key RCV FUNCTION These programs are used to change the default settings initially set at the factory for the various fax reception functions to settings that better meet your needs FAX RECEPTION LIGHT The LINE STATUS indicator on the operation panel informs you when a fax is received by blinking page 28 This program lets you select one...

Page 106: ...en possible When not possible the image is automatically reduced before printing DIVISION Each received image is printed at actual size If necessary the image is split onto multiple sheets of paper 1 Follow steps 1 through 6 of INITIAL PROCEDURE page 94 2 Select RCV FUNCTION with the or key and then press the OK key 3 Select RECEIVED DATA PRINT CONDITION with the or key and then press the OK key 4...

Page 107: ... faxes The setting is initially disabled 1 Follow steps 1 through 6 of INITIAL PROCEDURE page 94 2 Select RCV FUNCTION with the or key and then press the OK key 3 Select FW RX DATA with the or key and then press the OK key The setting is enabled and a checkmark appears in the checkbox If the procedure is performed when the setting is enabled the checkmark will be cleared and the setting disabled R...

Page 108: ...s in the checkbox If the procedure is performed when the setting is enabled the checkmark will be cleared and the setting disabled ANTI JUNK FAX When this setting is enabled reception from fax numbers programmed using the ENTER JUNK FAX program will be blocked This program is normally disabled 1 Follow steps 1 through 6 of INITIAL PROCEDURE page 94 2 Select RCV FUNCTION with the or key and then pr...

Page 109: ... fax numbers of the machines that are allowed to poll your machine Programmed fax numbers are called passcodes Up to 10 fax numbers can be programmed To check the programmed numbers print the KEY OPE LIST page 95 1 Follow steps 1 through 6 of INITIAL PROCEDURE page 94 2 Select POLLING SECURITY with the or key and then press the OK key 3 Select POLLING PASSCODE MODE with the or key and then press t...

Page 110: ... 7 7 lines mm Fine Fine Halftone 8 x 15 4 lines mm Super Fine Super Fine Halftone 16 x 15 4 lines mm Ultra Fine Ultra Fine Halftone Printing method Electrophotography Transmission speed 33 6 kbps down to 2 4 kbps Automatic fallback Transmission time 1 2 seconds Super G3 mode 33 6 kbps JBIG 6 seconds G3 ECM mode 14 4 kbps JBIG Paper size A3 to A5 8 1 2 x 11 Inch based machine 11 x 17 to 5 1 2 x 8 1...

Page 111: ...x print hold 100 Document glass 13 Dual page scan 43 Duplex reception 105 E Earlier output 28 106 ECM 25 Editing deleting F code confidential boxes 77 F code public polling memory boxes 80 F code relay groups 79 Group keys 69 Programs 72 Rapid keys 68 Speed dial numbers 68 End sound length 97 Enter junk fax 106 Entering characters 82 Exposure selecting 15 Extension phone connection 60 F Fax mode 1...

Page 112: ...s 63 Programs 45 Q Quick on line TX 101 Quick on line transmission 25 R Rapid dialling 16 Rcv function 103 Read end 19 Recall set err 102 Recall setting busy 102 Received data print condition 104 Receiving party is busy 25 Reception 28 Automatic reception 28 Remote reception 61 Redialling 16 Relay machine 58 Relay request machine 58 Remote reception 61 98 Res con set 100 Resolution selecting 15 Ri...

Page 113: ...9 Printing List 95 Programmed information settings 81 Report 81 Programming settings Deleting F code confidential boxes 78 F code public polling memory boxes 80 F code relay groups 79 Group keys 71 Programs 73 Rapid keys 69 Speed Dial numbers 69 Editing F code confidential boxes 78 F code public polling memory boxes 80 F code relay groups 79 Group keys 69 Programs 73 Rapid keys 68 Speed Dial numbe...

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