USER MANUAL – Z-GPRS2 / Z-LOGGER
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and disable the PIN or enable it and insert the PIN code in the
setup software
The GSM signal is too low
-Wait at least 10 minutes from turning on the device before
reading the GSM value
-Try using another mobile service provider's SIM
-Move the Z-GPRS2 installation
-Use an optional external antenna:
for further information,
contact Seneca or visit the Z-GPRS2 section at
www.seneca.it.
Residual credit is not sent for the SIM
-Check the method used to receive residual credit from the
mobile service provider (ring or SMS, SMS request text).
-The SIM is not top-up but subscription
No communications from RS485 serial #1 BUS
IDC10
-Turn switch SW2 to “ON” see chapter 4
Z-GPRS2 worked correctly for a few
days/months but stopped sending SMS and
logs.
-No SIM credit. Top-up the SIM card.
-The SIM card expired, replace the SIM card or contact your
mobile phone provider.
Z-GPRS2/Z-Logger firmware update from
Easy software via USB fails
-Update via USB requires Z-GPRS2 / Z-Logger to be
powered by a source other than the USB: Power
modules from Terminal or IDC10 connector.
-Extract the microSD card
Using Z-GPRS2 via ethernet, you get the
SMS: "NTP error"
The clock synchronization is activated, via ethernet this
is done via NTP (network time protocol),but you can
not contact the NTP server:
-Make sure that the UDP port 123 is open
-Check the configured NTP server address
Summary of Contents for Z-GPRS2
Page 8: ...MANUALE UTENTE Z GPRS2 Z LOGGER 8...
Page 72: ...MANUALE UTENTE Z GPRS2 Z LOGGER 72...
Page 165: ...USER MANUAL Z GPRS2 Z LOGGER 73...