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Sencore OmniHub CMP100, User Manual

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Sencore OmniHub CMP100 User Manual Download Page 98

 

OmniHub CMP100 – User Manual 

 

Page 

98

 of 

106

 

 

Constellation 

16QAM / 32QAM / 64QAM / 128QAM / 
256QAM 

Symbol Rate 

3.6~6.9Ms/s 

Output Level 

Max. 106dBuV 

MER 

>40dB 

 

 

 

ISDB-T Modulation 

Output 

4/8 frequencies via 1 RF female 
connector, 75Ω 

Standard 

ARIB STD-B31 

Frequency Range 

57 - 860MHz 

Bandwidth 

6MHz 

Constellation 

QPSK, 16QAM / 64QAM 

Transmission Mode 

2K 

RS Code 

RS (204.188) 

FEC 

1/2, 2/3, 3/4, 5/6, 7/8 

Guard Interval 

1/4, 1/8, 1/16, 1/32 

Hierarchy Mode 

Layer A 

Segment Mode 

Full Seg 

Output Level 

Max. 104dBµV 

MER 

≥40dB 

 

Encoder Module Specification 

 
 

 

 

HDMI Encoder (Commercial) 

Input 

4 channels via 4 HDMI female 
connectors (HDMI 1.4) 

Video 

H.264/AVC HD: MP/[email protected]/4.1/4.2 
SD: MP/[email protected]/3.1/3.2 

Resolution 

SD: 576i50,  
       480i59.94 
HD: 1080p@25/30, 
       1080i@50/59.94/60,  
       720p@50/60  
*Output supports progressive format 
only, and resolution support up to 
1920*1080p30 

Summary of Contents for OmniHub CMP100

Page 1: ...January 2020 www sencore com 1 605 978 4600 Revision 1 6 OmniHub CMP100 Media Platform User Manual...

Page 2: ...es should be made directly to those companies This document may also have links to third party web pages that are beyond the control of Sencore The presence of such links does not imply that Sencore e...

Page 3: ...ention to a situation that if ignored may cause physical harm to the user CAUTION The CAUTION symbol calls your attention to a situation that if ignored may cause damage to Our product NOTE The NOTE s...

Page 4: ...jects have fallen into the apparatus the apparatus has been exposed to rain or moisture does not operate normally or has been dropped Do not expose this apparatus to dripping or splashing and ensure t...

Page 5: ...application or operation email ProCare Sencore com WARNING To reduce the risk of fire or electrical shock never allow your equipment to be exposed to water rain or high moisture environments If expose...

Page 6: ...st of the items that are included 1 OmniHub CMP100 chassis 2 OmniHub CMP100 Quick Start Guide 3 AC power cables 4 Breakout or adapter cables depending on option modules If any of these items were omit...

Page 7: ...WEB INTERFACE 19 3 2 STATUS OVERVIEW 19 3 2 1 STATUS 20 3 2 2 SYSTEM SETTINGS 20 3 2 3 IP INPUT 23 3 2 4 IP OUTPUT 26 3 3 MODULE CONFIGURATION 31 RECEIVER MODULES 31 3 3 1 CR DVBC 00 31 3 3 2 CR DVBC...

Page 8: ...00 82 SECTION 4 APPENDICES 85 APPENDIX A ACRONYMS AND GLOSSARY 86 APPENDIX B A MONROE ONENETSE CONFIGURATION AND TESTING 87 APPENDIX C SPECIFICATION 91 APPENDIX D WARRANTY 106 APPENDIX E SUPPORT AND...

Page 9: ...OmniHub CMP100 User Manual Page 9 of 106 Section 1 Overview SECTION 1 OVERVIEW 9 1 1 PRODUCT INTRODUCTION 10 1 2 FRONT PANEL OVERVIEW 10 1 3 REAR PANEL OVERVIEW 11 1 4 OPTION MODULE OVERVIEW 11...

Page 10: ...o its compact design and powerful function it can be widely used at hotel hospital community club campus and DTV headend room where massive programs are required to be processed in a cost effective wa...

Page 11: ...ers and 2 CI slots CR DVBC 01 4 channel DVB C Annex B ISDBT receiving module 1 RF input connected with 4 tuners and 2 CI slots CR DVBS2CI 00 4 channel DVB S2 receiving module 2 input connectors each w...

Page 12: ...PEG 2 SD MPEG1L2 AC3 AAC and supports CC and analog audio input CE HDMI 05 4 channel HDMI encoding module supports H 264 H 265 HD SD MPEG 2 SD MPEG1L2 AC3 AAC and support OSD subtitle logo picture and...

Page 13: ...put CM QAMB R01 4 channel QAM modulation module Annex B adjacent output and 1 RF female port for output CM QAMB R01A 8 channel QAM modulation module Annex B adjacent output and 1 RF female port for ou...

Page 14: ...the same hardware and all R01A models share the same hardware Function Modules Description CP EAS 00 EAS processing module supports EAS triggering by analogue EAS input and Digital EAS input CP CAM 00...

Page 15: ...OmniHub CMP100 User Manual Page 15 of 106 Section 2 Installation SECTION 2 INSTALLATION 15 2 1 RACK INSTALLATION 16 2 2 AC POWER CONNECTION 16...

Page 16: ...MP100 into the position in the rack Secure the chassis to the rack by installing the four supplied screws through the front mounting holes and tightening 2 2 AC Power Connection The Dual Redundant opt...

Page 17: ...and humid condition the equipment should be acclimated to the warm and humidity condition for at least 30 minutes Powering up a non acclimated unit may lead to shortcut or other damage to electronic...

Page 18: ...DVBC 00 31 3 3 2 CR DVBC 01 36 3 3 3 CR DVBS2CI 00 36 3 3 4 CR DVBS2FTA 00 00A 37 3 3 5 CR 8VSB 00 37 3 3 5 1 Module Status 38 3 3 5 2 Module Settings 38 3 3 6 CR DVBT2CI 00 42 ENCODER MODULES 44 3 3...

Page 19: ...llowing supported browsers and navigate to the unit s IP address Firefox Google Chrome Factory network settings of the Management Port IP address 192 168 1 10 Subnet Mask 255 255 255 0 Gateway 192 168...

Page 20: ...cted in the 16 slots Device Information page shows the firmware version software version and hardware version of baseboard and every module physically installed User can access Device Information stat...

Page 21: ...to check current system time change Time Zone choose system time Mode Manual or Automatic enable disable Auto Sync and modify NTP Server Address in Automatic mode change current system Time in Manual...

Page 22: ...k the Apply button on the right side to make the change takes effect Password page user can reset login password Click the Apply button on the right side to make the change takes effect SNMP page is f...

Page 23: ...tch Setting and Service Configuration tabs There are total of 120 Channel input on the CMP100 Baseboard Status tab shows Total Bitrate Effective Bitrate TS Analysis and Service List for each IP input...

Page 24: ...or service name using the search box to check the info you want to find Click Reset Counter button to clear continuity count error and restart counting Settings tab is used to make the configuration o...

Page 25: ...stream service towards this channel will result this channel won t be available at this time 2 Multiplex mode is used to create a new SPTS or MPTS This mode allows the administrator to perform the fo...

Page 26: ...but when you change the input source the list could not refresh immediately At this time you should refresh the changed channels manually through the operation of selecting channel and clicking Channe...

Page 27: ...g on the button will display information on the services included in the transport stream Click the service name to check the detail info of particular service Clicking on the button will display info...

Page 28: ...earch box to check the info you want to find Click button to clear continuity count error and restart counting Use Settings tab to make the configuration ofoutputstreams Enter source port destination...

Page 29: ...om IP input or other receiver modules like 8VSB On picture below clicking the area marked as click here the user can make changes to the transport stream i e edit Original Network ID edit TS ID edit S...

Page 30: ...OmniHub CMP100 User Manual Page 30 of 106 Click the button on the right side to make the change takes effect 3 2 5 Admin Click Admin you can choose to go into Password setting page or Log Out...

Page 31: ...tus page There will be a table with seven columns on the status page It shows the Channel from 1 1 to 1 4 that correspond for the 4 channel input of the module Locked Status show the status on each ch...

Page 32: ...and other details on the channel under TS Analysis You can click of each channel you can see TS Bit rate Analysis Click to reset the Continuity Count Error counter In Search bar you can input key wor...

Page 33: ...the table below Once the parameters are encoded click on apply and check the signal status of the channel in Status page and see if the corresponding channel status is LOCKED or UNLOCKED Name Range F...

Page 34: ...TS creation c Routing service s AND stream s towards single output channel will results in MPTS creation To use Bypass OR Multiplexing mode on stream level click the cog icon There will have always a...

Page 35: ...f each channel will load itself in this page but when you change the input source the list could not refresh immediately At this time you should refresh the changed channels manually through the opera...

Page 36: ...B S S2 receiving and descrambling module with 2 RF connectors and 2 CI slots each RF connector can connect with 2 transponders Status and CI pages refer to CR DVBC 00 module section at page 31 to 33 3...

Page 37: ...Satellite and DVBS2CI can decrypt services using CAM module and Smart Card where the DVBS2FTA can use BISS decryption The parameters for each port in Module Settings are also same with the CR DVBS2CI...

Page 38: ...each 8VSB input stream 3 3 5 2 Module Settings To make configuration changes in the context of the channel plan and the receiving frequency of the specific RF input select the appropriate receiving mo...

Page 39: ...es whole input transport stream towards IP or RF output Bypass mode activation cause output channel will be occupied only by this stream Any attempt of routing other stream service towards this channe...

Page 40: ...Do not forget to click the Apply button on the right side to make the change takes effect To clear the whole routing table click button There is a channel scan button on top normally the input servic...

Page 41: ...OmniHub CMP100 User Manual Page 41 of 106 After login is enabled additional control buttons will be displayed clean log clean screen export logs filter dialog box...

Page 42: ...status will show if each port has signal by showing GREEN lock status on each corresponding channel The page also shows the total bitrate Mbps and Effective bitrate on each port For more details on t...

Page 43: ...h for the settings parameters Name Range Frequency KHz 48000 862000 Bandwidth MHz 6 7 8 3 3 6 3 Module Service Configuration Service Configuration and System Operation please refer to CR DVBC 00 modul...

Page 44: ...of the source video will appear also on the status The TS Analysis is same for Baseboard IP input Status and All modules Status This can show you the details like PID of the received channel and last...

Page 45: ...f all the inputs You can also check program details by clicking the Service Name 3 3 7 2 Module Settings This page allows the customer to modify the Video Audio and Service Parameters Click All Config...

Page 46: ...is 1 16 Video Min Bitrate Kbps Service Provider Name Length is 1 16 Video Resolution Auto 1920 1080_60i 1920 1080_50i 1920 1080_30p 1920 1080_25p 1080 720_60p 1080 720_50p 720 480_60i 720 576_50i VLC...

Page 47: ...ange Video Type H264 PCR PID 32 8190 GOP Size 1 99 PMT PID 32 8190 Video Resolution Auto 1920 1080_60i 1920 1080_50i 1920 1080_30p 1920 1080_25p 1080 720_60p 1080 720_50p 720 480_60i 720 576_50i Progr...

Page 48: ...ddresses or unicast IP addresses and ports Enable Destination MAC Generally you do not need to enable this option This is reserved for exceptional case when the unicast stream cannot be received by us...

Page 49: ...ick the one you want to show that picture field will turn to green LOGO Parameter Range LOGO Parameter Range Position X 0 1920 Dual Position Y 0 1080 Dual Size width 0 1920 Dual Size Height 0 1080 Dua...

Page 50: ...to LOGO setting LOGO Parameter Range LOGO Parameter Range Position X 0 1920 Dual Position Y 0 1080 Dual Size width 0 1920 Dual Size Height 0 1080 Dual 3 3 7 5 Service Configuration and System Operati...

Page 51: ...l be replace by the Audio and Video from AES module EAS will ask you the Source Multicast Address Command port and Data port This information can be seen in the EAS page HDMI encoder EAS setting EAS m...

Page 52: ...of channel shown in the status and some other parameters not in CE HDMI 00 like Audio2 Bitrate and the input output video resolution 3 3 8 2 Module Settings Click All Configurable Parameters to see a...

Page 53: ...Structure IBBP IPPP IBP P Frame IBBP P Frame 5 15 IPPP P Frame 18 47 IBP P Frame 8 23 Audio Encoder Details Range Audio Encoder Details Range Encoding Type AC3 MPEG1_Layer2 MPEG2_AAC MPEG4_AAC Volume...

Page 54: ...nation Port Using for multicast IP addresses or unicast IP addresses and ports Enable Destination MAC Generally you do not need to enable this option This is reserved for exceptional case when the uni...

Page 55: ...rts H 264 MPEG 2 HD SD MPEG1L2 AAC AC3 audio support CC subtitle and analog audio input 3 3 9 1 Module Status Module Status for HDMI 02C encoder show the Bitrate on each port when HDMI source is conne...

Page 56: ...e you can edit or modify the parameter in Video resolution GO P etc audio bitrate volume etc and Service parameters PID of Video audio PMT etc Click All Configurable Parameters to see all parameters y...

Page 57: ...x Bitrate Kbps 18000 Service Name Length is 1 16 Video Min Bitrate Kbps 2000 Service Provider Name Length is 1 16 CC Enable Diaable Video PID 32 8190 Video PID 32 8190 Video Aspect Ratio Auto 16x9 4x3...

Page 58: ...e same content encoding format can be the same or different If video comes from the component there is only one choice for encoding dual audio Dual audio all come from analog input with the same conte...

Page 59: ...HDMI encoding mdoule that support H 264 Mpeg1L2 AC3 and AAC audio and support OSD Subtitle logo picture and QR code overlay CE HDMI 05 occupy 1 slot in the chassis and CE HDMI 05A occupy 2 slot in CM...

Page 60: ...OmniHub CMP100 User Manual Page 60 of 106 3 3 10 2 Module Settings For the Module Setting please refer to CE HDMI 01 at page 45 for reference See below screenshot of the module Setting page...

Page 61: ...Please refer to CE HDMI 01 at page 46 See below screenshot for the Module OSD page 3 3 10 4 Module IP Output Please see CE HDMI 00 R01 IP Output at page 48 for reference 3 3 10 5 Module Service Config...

Page 62: ...2 BNC 2 6 pins interfaces for analog audio inputs 3 3 11 1 Module Status Status page for CE SDI show the bitrate of the source video resolution audio bitrate TS analysis and Service list on the 2 port...

Page 63: ...ma Luma Time delay and many more as show in the image below Here showed the parameter for the Stream MPEG2 and MPEG4 Output Video Encoder Details Range Name Range Input Source Type CVBS SDI GOP Size 1...

Page 64: ...Settings for the EAS feature need to be made on the encoder module so that when the EAS source is triggered the Audio and Video from the encoder will be replace by the Audio and Video from AES module...

Page 65: ...nd System Operation Please see CR DVBC 00 module at page 33 to 35 for the reference 3 3 12 CE CVBS 00 R01 R01A CE CVBS 00 R01 R01A is the 6 8 16 channel CVBS encoder with 2 2 4 DB15 connectors each fo...

Page 66: ...e on each channel and can be check the TS Analysis and Service List See picture below 3 3 12 1 Module Settings Click All Configurable Parameters to see all parameters you can modify and check what spe...

Page 67: ...6 63 Profile HIGH MAIN H 264 MAIN MPEG 2 GOP Close Disable Enable Level 3 0 3 1 3 2 PCR PID 32 8190 Video Aspect Ratio Auto 16x9_LetterBox 16x9_CutOff 4x3_PillarBox 4x3_CutOff PMT PID 32 8190 Audio En...

Page 68: ...ile Main High Saturation 0 255 Video PID 32 8190 Chrominance 0 100 Video Format AUTO NTSC PAL PMT PID 32 8190 Audio Encoder Details Range Audio Encoder Details Range Encoding Typ MPEG1_Layer2 Audio Sa...

Page 69: ...is you can monitor if the output programs will overflow on a certain TS Since the Modulator produce a lot of heat the Module is also designed to automatically power off when the temperature is higher...

Page 70: ...ginal Network ID and TS ID This is important to identify the TS ID properly Labeling the TS will help you to monitor your output services This is also important when creating NIT for LCN and Cable Des...

Page 71: ...iginal Network ID and TS ID Once done click on the plus icon under Operation and select the Descriptor you want to add For Cable Descriptor this is use for the STB to scan all configured frequency on...

Page 72: ...added For the LCN or Logical Channel number This created the same way with Cable Descriptor On 1 frequency you will Add NIT Stream and create multiple TSID Here you will add the LCN on each TSID In ad...

Page 73: ...spectively The module shares the same hardware but different software For the Status Settings Service Configuration and System Operation Please refer to previous module CM QAMA 00 R00 at page 69 to 72...

Page 74: ...width MHz 6 Channel Standard US cable STD IRC HRC Symbol Rate KBaud 5056 941 QAM 64 5360 537 QAM 256 RF level 15 48 dBmV PSI SI Interval ms 50 10000 Constellation QAM 64 256 Channel No Up to Channel S...

Page 75: ...he CM QAM 00 R00 See page 69 to 72 for reference 3 3 17 CM 8VSB R01 R01A CM 8VSB R01A module supports up to 4 8 adjacent frequencies modulating with 1 RF connector for output Please see QAM configurat...

Page 76: ...ation mode Analog SCTE_Mode 1 SCTE_Mode 2 or ATSC 8VSB 3 3 18 CM OFDM R01 R01A CM OFDM R01 R01A module supports up to 4 8 adjacent frequencies modulating with 1 RF female connector for output The stat...

Page 77: ...This is like the configuration of CM QAMA 00 R00 You can also change the Original Network ID TSID Service Name PID and create LCN Descriptor and Cable Descriptor For more details please check CM QAMA...

Page 78: ...ould be different of each TS Fill the Original Network ID and TS ID of each TS frequency in the field of the base TS frequency and then click add to create a NIT stream of this TS frequency Click plus...

Page 79: ...STB you will get all programs in order of LCN which you set Function Modules 3 3 20 CP EAS 00 The CP EAS 00 module provides the ability to interrupt Encoder playback and switch to an external transpor...

Page 80: ...e of the EAS settings page to ma ke the change take effect EAS Signal Input selects how the module will receive a trigger Digital Trigger is provided via IP SCTE 18 Broadcast Standard Analog Trigger i...

Page 81: ...itrate settings are used to configure the format IP Output Settings configure the command sent from the EAS module to the encoders T he settings applied here must match in the EAS tab of each Encoder...

Page 82: ...er Manual Page 82 of 106 Video Type H 264 MPEG 2 Audio Type AC3 Mpeg 1 Layer 2 Mpeg2 AAC Mpeg4 AAC Video Bit rate Kbps 1500 20000 Audio Bit rate Kbps 128 192 2 56 384 Volume 10 10 Example of the EAS m...

Page 83: ...of the module This page will show you the status on each channel and show the bitrate for each service See CR DVBC 00 at page 31 to 33 for reference Note that this module has scrambling and Descrambli...

Page 84: ...Configuration For the Service Configuration You can select the service either Descrambling or No Descrambling for the service before you output it certain output To configure the service to output ple...

Page 85: ...PENDIX A ACRONYMS AND GLOSSARY 86 APPENDIX B A MONROE ONENETSE CONFIGURATION AND TESTING 87 APPENDIX C SPECIFICATION 91 APPENDIX D WARRANTY 106 APPENDIX E SUPPORT AND CONTACT INFORMATION 106 4 4 1 Ret...

Page 86: ...ctures HD High Definition HDCP High bandwidth Digital Content Protection HDMI High Definition Multimedia Interface Kbps 1000 bit per second LED Light Emitting Diode LNB Low Noise Block Mbps 1 000 000...

Page 87: ...S features External Configuration 1 The first step is to connect an Ethernet cable to the unit and supply power Turn on the unit using the switch on the back The unit is configured for DHCP on the man...

Page 88: ...core12 2 Once logged into the unit browse to the Setup tab and select Net Alerts 3 Configure the DVS644 SCTE18 settings in the Monroe exactly like are shown in this document Enable Alert Forwarding an...

Page 89: ...ble to input a multicast address 224 x x x 239 x x x 6 Make sure the Remote Host Port is configured to be 5050 as this is the default port for SCTE18 messages and it is not planned to have the CMP100...

Page 90: ...n on the CVBS video output b Send two SCTE18 messages c Start playing the alert audio 2 The SCTE18 messages will be sent during the playing of the EAS audio message every 6 seconds When the EAS audio...

Page 91: ...ion Update Interface Type Ethernet 10 100 Front Panel Indicators Link Green LED Activity Amber LED Connector RJ45 Operating Temperature 0 to 50 C Storage Temperature 10 70 C Operating Humidity 95 AC P...

Page 92: ...s CAM Descrambled channel quantity depends on CAM capability 2 CAMs could be different Modulation Mode TDS OFDM Frequency Range 47 862MHz Constellation 4QAM NR 4QAM 16QAM 32QAM 64QAM Signal Level 65 2...

Page 93: ...utomatic Signal Level 80 20dBm CA system Supports mainstream CAS DVB S S2 FTA Receiver Input C Ku Bank 4 channels via 4 RF female connectors LNB Power Independent power supplies for LNB 1 LNB 3 LNB Cu...

Page 94: ...0dBm CA system Supports mainstream CAS DVB S S2 with CI Receiver Input C Ku Band 4 channels via 2 RF Female connectors CH1 CH2 via LNB 1 CH3 CH4 via LNB 2 LNB Power Independent power supplies for each...

Page 95: ...400mA Constellation QPSK 8PSK Frequency Range 950 2150MHz Signal Level 70 20dBm Roll off Factor 0 15 0 20 0 25 0 35 Symbol Rate DVB S 1 45Msps DVB S2 1 45Msps FEC DVB S 1 2 2 3 3 4 5 6 7 8 DVB S2 1 2...

Page 96: ...e Rates 1 2 2 3 3 4 5 6 7 8 Output Level Max 105dBuV MER 32dB 8VSB Modulation Output 4 8 frequencies via 1 RF female connector 75 Standard ATSC A 35 Frequency Range 50 860MHz Bandwidth 6MHz Constellat...

Page 97: ...s Output Level Max 105dB V MER 32dB QAMB Modulation Output 4 8 frequencies via 1 RF female connector 75 Standard ITU T J 83 Annex B Frequency Range 47 862MHz Bandwidth 6 7 8MHz Constellation 64QAM 25...

Page 98: ...4QAM Transmission Mode 2K RS Code RS 204 188 FEC 1 2 2 3 3 4 5 6 7 8 Guard Interval 1 4 1 8 1 16 1 32 Hierarchy Mode Layer A Segment Mode Full Seg Output Level Max 104dB V MER 40dB Encoder Module Spec...

Page 99: ...e HDMI Encoder Professional Input 4 channels via 4 HDMI female connectors HDMI 1 4 Video H 264 AVC HD MP HP L4 0 SD MP HP L3 0 MPEG 2 SD MP ML Resolution SD 576i50 480i59 94 HD 1080p 25 30 50 59 94 60...

Page 100: ...18 000Kbps GOP Structure IBBP IPPP IBP GOP Size 6 63 Audio MPEG 1 Layer II AAC AC3 Support AC2 pass through and dual audio encoding Audio Mode Stereo 2 0 including downmix Sampling Rate 48KHz HDMI En...

Page 101: ...0 SD MP HP L3 0 MPEG 2 SD MP ML HD MP HL Resolution SD 576i50 480i59 94 HD 1080p 25 30 50 59 94 60 1080i 50 60 720p 50 60 The maximum output resolution is 1080i60 Bitrate Control CBR Video Bitrate 10...

Page 102: ...bps Audio Mode Stereo 2 0 Audio Sampling Rate 48KHz Audio Volume Leveling 20dB 20dB OSD overlay Text Image QR Code HEVC HDMI Encoder 4 CH Input 4 channels via 4 HDMI female connectors HDMI 1 4 Video H...

Page 103: ...ntrol CBR Video Bitrate 600 6 000Kbps GOP Structure IPPP GOP Size 1 99 Aspect Ratio Automatic or Manual Audio MPEG 1 Layer II Audio Bitrate 32 384Kbps Audio Mode Stereo 2 0 including downmix Audio Sam...

Page 104: ...tor cables come along with the module Video H 264 AVC SD MP HP L3 0 3 1 3 2 Resolution SD 576i50 480i59 94 Bitrate Control CBR Video Bitrate 1000 8 000Kbps GOP Structure IPPP GOP Size 1 99 Aspect Rati...

Page 105: ...for EAS trigger RJ45 10 100M Ethernet for SCTED 18 digital EAS input Bitrate Control CBR Bitrate 500 8 000Kbps GOP Structure IBBP IPPP IBP GOP Size 6 63 Audio MPEG 1 Layer II AAC LC HE AC3 Audio Mode...

Page 106: ...rned for service or calibration an RMA number must be obtained In order to obtain a RMA number use the following steps 1 Contact the Sencore service department by going online to www sencore com and s...

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