Schaerer Ambiente 2 User Manual Download

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Problems and Error Messages

Contents

Chap. Text

Page

6.1.

Problems and error messages .....................................................................................................6-2

6.1.1.

Coffee machine is blocked, no products can be served ..................................................................6-2

6.1.2.

Coffee products cannot be served ...................................................................................................6-3

6.1.3.

No steam products are served.........................................................................................................6-4

6.1.4.

No tea products can be served ........................................................................................................6-4

6.1.5.

Products can still be served .............................................................................................................6-5

6.1.6.

Chip card error messages................................................................................................................6-6

6.2.

Problems without messages (display-messages)......................................................................6-6

6.2.1.

Cup sensor.......................................................................................................................................6-6

BASO-2 - 02.06 - V08

Page 6-1

Summary of Contents for Ambiente 2

Page 1: ...Ambiente 2 User manual V08 06 2008 SWISS MADE www schaerer com ...

Page 2: ...M Schaerer Ltd Gewerbestrasse 15 3302 Moosseedorf BASO2_EN Switzerland info schaerer com www schaerer com Order number 020201 ...

Page 3: ...luding translation into other languages This manual may not be copied photocopied or distributed in whole or in part by any means nor transmitted electronically without the publisher s written consent All the information technical data and illustrations in this instruction manual are based on the latest data available at the time of going to press M Schaerer AG reserves the right to undertake modi...

Page 4: ...Introduction Page 0 2 BASO 2 02 00 V08 ...

Page 5: ...a safe and correct operation It is absolutely crucial to read and understand this chapter before using the machine 0 2 For your safety Please keep this operating manual in the vicinity of the machine The machine will be handed over by the authorized after sales service organization Please familiarize yourself with the operating manual before you use the machine for the first time It is crucial tha...

Page 6: ...cautions if you see this symbol in the operating instructions Danger Danger of electric shock Attention This note warns you of damage to property as well as of financial and statutory penalties e g loss of rights to claim under guarantee liability suits etc Environmental protection Check the equipment you are using is environmentally friendly Comply with the disposal regulations of the country you...

Page 7: ...o the influence of foreign bodies acci dents vandalism and force majeure Attention The machine must be serviced by an after sales service organization au thorized by the manufacturer The service interval is every 12 months or after 45 000 servings of coffee The manufacturer accepts claims on the guarantee and or any liability only and exclusively providing the specified service intervals have been...

Page 8: ...s easily can see it s a danger zone 0 4 3 Malfunctions Attention Be sure that only authorized and trained personnel work on the machine The provisions of the local employers liability insurance association or other responsible supervisory bodies must be adhered to in all cases If malfunctions occur they must only ever be rectified by trained and au thorized specialists 0 4 4 Electrical energy Dang...

Page 9: ...ments the general business conditions of M Schaerer AG and this user manual Any use other than within the lim its specified here shall be regarded as not in accordance with the desig nated use The manufacturer shall not be liable for any damage resulting from this Adherence to the servicing and maintenance intervals stipulated by the manufacturer 0 4 8 Technical condition The machine must only be ...

Page 10: ...he notes on safety This relates to the nature and location of the hazard and in particular to the safety measures taken to counteract it Always remain on the alert and be aware of the danger s The machine is supplied with rating plates Please keep these in read able condition Page 0 8 BASO 2 02 00 V08 ...

Page 11: ...ip card functions 2 10 3 Installation 3 1 3 1 First time installation 3 1 3 2 Location 3 1 3 3 Prerequisites for installing the coffee machine 3 1 4 User instructions 4 1 4 1 Introduction 4 3 4 2 Operating modes of the coffee machine 4 4 4 3 Messages displayed when coffee machine is ready for operation 4 4 4 4 Routine operating 4 5 4 5 Programming using standard chip cards 4 11 4 6 Programming usi...

Page 12: ...t systems 8 3 8 1 1 MASTER card 8 3 8 2 Payment with internal systems 8 3 8 2 1 MONEY chip card system 8 3 8 3 Payment with self service systems 8 12 8 3 1 Token slot and related systems 8 12 8 3 2 NRIG 13 EMP no change coin slot and related systems standard type 8 12 8 3 3 CF350 Totalisator dual price coin slot 8 13 8 3 4 CSI Coffee Standard Interface external payment Connection to coffee bar sys...

Page 13: ...refer to it if need be programming cleaning troubleshooting etc 1 3 Key Action This pictogram indicates an option that your machine may not have Optional feature This pictogram indicates an option that your machine may not have Notes This pictogram stands for information The text is designed as an aid to comprehension and complements the function descriptions Italics Special attention should be pa...

Page 14: ...General Page 1 2 BASO 2 02 01 V08 ...

Page 15: ... outlet 2 6 2 3 Equipment and accessories of the coffee machine 2 6 2 3 1 Models of the coffee machine 2 6 2 3 2 Standard accessories of the coffee machine standard delivery package 2 6 2 3 3 Special accessories of the coffee machine not in standard delivery package 2 7 2 3 4 Optional features for the coffee machine 2 7 2 4 Special settings 2 8 2 4 1 Time settings 2 8 2 4 2 Cleaning settings 2 8 2...

Page 16: ...ner 7 Drip tray with without outlet 8 Height blocking button 9 Drawer for coffee grouts push outlet up to top 10 Adjustable coffee outlet Î min Ø 80 mm max 180 mm dispenser unit 11 Steam outlet only with refrigerator option 12 Hot water outlet 13 Infusion pressure indicator 14 2 line illuminated display 15 User panel 16 Chip card slot 17 Service door 18 Refrigerator for milk optional feature X Rig...

Page 17: ...Description 2 1 2 Installation chart of the coffee machine Drawing number 3 8 5683 E BASO 2 02 02 V08 Page 2 3 ...

Page 18: ...k coffee Latté Hot milk Milk foam 2 1 4 Serial data of the coffee machine For warranty purposes or in the event of problems please fill in the data on the machines serial plate in the box provided below The serial plate is in side the machine above the coffee grouts drawer Serial plate Pull out coffee grouts drawer sideways on inside Inst no Type Serial number Nominal pressure bar Capacity Watt Vo...

Page 19: ...with a defect mains cable Let an authorized spe cialist replace a defect mains cable or plug immediately Use only an extension cord when you are sure that it is in perfect condi tion The extension cord must have a minimum cross section of 1 5 mm for each core and a permitted 5 pole plug PNE for 16 A Mains cable and or extension cords must be placed so that no one can fall over them Don t crush or ...

Page 20: ...r liter The ideal pH value is 7 For all other values local regula tions apply 2 3 Equipment and accessories of the coffee machine 2 3 1 Models of the coffee machine This coffee machine exists in three models 1 SO 2 Coffee 1 SO 2 steam Coffee and steam 1 SO 2 tea Coffee and hot water 15 SO 2 Coffee hot water and steam 2 3 2 Standard accessories of the coffee machine standard delivery package Articl...

Page 21: ...e machine Note For further details of the optional features described below refer to chapter 7 Optional Features or ask your licensed dealer Refrigerator for keeping milk cool Waiter Account and MONEY payment systems Payment systems such as coffee bar systems CSI Coffee Standard Interface cash payment systems CCI Coffee Credit Interface e g coin and token slots Chip card loader Alarm functions CPT...

Page 22: ...wo hours previously Obligatory cleaning With this function up to 50 beverages can be dispensed once the message is displayed After this the coffee machine blocks Manual cleaning This enables the cleaning procedure to be shortened no need for manual cleaning except for emptying the grouts drawer Sample coffee A sample coffee is automatically served and the rinsing program run when the coffee machin...

Page 23: ...luminated LCD display Cleaning and Plus key with LED Shift key with LED Minus and STOP key with LED On off LED Chip card slot recognizes the function of the respective chip cards Random product selection keys with LED and product symbol DECAF key with LED BASO 2 02 02 V08 Page 2 9 ...

Page 24: ...Card ref PIN code The highest security level combining levels 1 and 2 Every chip card bears a manufacturer supplied incremental card reference number If a NEW chip card is inserted into the card reader with security level 1 or 3 any number including 000 may be entered as the PIN code This value is then transferred to the card and considered as the current code 2 6 1 Standard chip cards The CHEF ca...

Page 25: ...PIN code The KEY BLOCK card is used to disable either individual or all product keys simultane ously for all uses or to enable them The COFFEE TEST card is used to check the ground coffee quantity dispensed and fineness and to change the quantity ground 2 6 3 Chip cards for payment mode MONEY cards from A J enable a scale of prices to be used in conjunction with the MONEY chip card system The amou...

Page 26: ...Description Page 2 12 BASO 2 02 02 V08 ...

Page 27: ...xpress written ap proval of the after sales service authorized by the manufacturer Attention The ambient temperature must remain between 10 C and 40 C Protect the machine from frost If the machine has been exposed to minus temperatures contact an after sales service organization authorized by the manufacturer before using it 3 3 Prerequisites for installing the coffee machine Note The power and wa...

Page 28: ...Installation Additional hole required for Container ejection optional feature Buffet and counter version Refrigerator optional feature Page 3 2 BASO 2 02 03 V08 ...

Page 29: ... 10 Longer idle time 4 10 4 4 11 Disassembly 4 11 4 4 11 1 Disassembly of the coffee machine 4 11 4 4 11 2 Disassembly of the refrigerator 4 11 4 5 Programming using standard chip cards 4 12 4 5 1 CHEF card 4 12 4 5 1 1 Menu 4 12 4 5 1 2 Read product counter for coffees and teas per key 4 12 4 5 1 3 Reset counter 4 13 4 5 1 4 Change quantity of coffee ground coffee powder 4 13 4 5 1 5 Change quant...

Page 30: ...ales 4 23 4 6 1 10 Display MASTER card 4 23 4 6 1 11 Reset MASTER card 4 23 4 6 1 12 Log on MASTER card 4 23 4 6 1 13 Delete MASTER table 4 24 4 6 1 14 Change PIN code 4 24 4 6 2 KEY BLOCK card 4 25 4 6 2 1 Menu 4 25 4 6 2 2 Disable keys 4 25 4 6 2 3 Enable keys 4 25 4 6 3 COFFEE TEST card 4 26 4 6 3 1 Menu 4 26 4 6 3 2 Ground coffee test program 4 26 Page 4 2 BASO 2 02 04 V08 ...

Page 31: ...erage outlet area Don t touch any hot surfaces such as the heat retaining plate Always use the appropriate handles and buttons danger of burns When an outlet button has been pressed the machine will not stop after the cup is removed from the beverage outlet area The brewing process that has already started also for selected products will continue until it s finished The machine does not stop if th...

Page 32: ...12 00 15 10 2001 credit operation 12 00 15 10 2001 Standby 12 00 15 10 2001 4 3 Messages displayed when coffee machine is ready for operation Note These messages only appear when the coffee machine is idle i e when no beverages are being served They do not block the dispensing process Empty the grouts container Up to five more coffees can be made after that the coffee machine blocks The temperatur...

Page 33: ...the cleaning program was run before the coffee machine was switched off a rinse cycle is automatically run when the coffee machine is re initialized and if programmed to do so a sample coffee is served Place a cup under the coffee outlet If the lock unlock function is activated the CHEF card must be inserted into the card reader in order to switch the coffee machine on and off 4 4 2 Prepare coffee...

Page 34: ...t product choice 1 supply 1 5 The coffee is freshly prepared and served automatically Depending on the programming The keys can be pre selected in any order as many times as required Other messages may appear error messages Coffee and hot water are available simultaneously Pressing the key deselects the pre selected product only if payment is dis abled Holding down the key for more than two second...

Page 35: ...e DECAF key 1 Place cup under the coffee outlet the height of the outlet can be adjusted to the cup 2 Press the corresponding coffee product key The following message is displayed Note select product choice 1 supply 1 The caffeine free bean coffee is automatically drawn in by the programmed coffee grinder and ground With this program procedure separate keys must be set for decaffeinated products 4...

Page 36: ... Pressing the key again prematurely terminates steam output if the coffee ma chine is in start stop mode The steam pipe must be kept immersed while steam is emitted The beverage may spit when it reaches boiling point If steam is drawn off in payment mode pressing the cleaning key immediately after heating will trigger a jet of steam to clean the pipe Steam cannot be pre selected When the coffee ma...

Page 37: ...atically with optio refrig era Optional feature If your coffee machine has a payment system installed and enabled please read the instructions in chapter 6 0 Coffee and hot water are available simultaneously Pressing the key deselects the pre selected product only if payment is dis abled Holding down the key for more than two seconds interrupts all of the currently active products coffee products ...

Page 38: ...g If the refrigerator option is installed defrost the refrigerator Chapter 5 5 Defrosting the Refrigerator 2 Close the fresh water supply tap 3 Pull the mains plug from the socket respectively cut off the power supply with the master switch If the refrigerator option is installed turn the thermostat regulator anti clockwise until the end To avoid mould growth and unpleasant smells in the refrigera...

Page 39: ...hould the power supply be restored 4 4 11 Disassembly 4 4 11 1 Disassembly of the coffee machine Please contact an after sales service organization authorized by the manufacturer 4 4 11 2 Disassembly of the refrigerator Please contact an after sales service organization authorized by the manufacturer BASO 2 02 04 V08 Page 4 11 ...

Page 40: ... counter Read monthly counter Change quantity of product dispensed Change quantity of coffee ground Change on off timer Change time Change date Change PIN code Delete the service wanted message At the end of every menu Press or key to reach the next menu or remove CHEF card Î coffee ma chine ready in normal operating mode 4 5 1 2 Read product counter for coffees and teas per key 1 Insert CHEF card...

Page 41: ... 4 Press the or to raise or lower the amount of coffee powder dispensed by percent 5 Press key to confirm the setting or modification 6 The new setting is now activated 7 Repeat steps 3 to 6 if the quantity is incorrect or if other product quantities need to be modified Press the or key to reach next menu or remove CHEF card Î coffee ma chine ready in normal operating mode 4 5 1 5 Change quantity ...

Page 42: ...facility and can only be changed by a service engineer Start stop function is disabled Set the dosing time as follows 1 Insert CHEF card into the card reader 2 Press or key until the following menu is displayed 3 Press the key for the relevant product change fill quantity select product change fill quantity doser time 0 4 Press the or to raise or lower the length of time amount dispensed by percen...

Page 43: ... the automatic on off facility is inter rupted for the duration of the cycle During the minute at which the coffee machine is programmed to switch itself off it cannot be switched on Wait until the next minute The service engineer can activate separate automatic on off times for each workday For example the coffee machine can be switched on automatically from Mondays to Fridays remains off during ...

Page 44: ...et the first digit of the new PIN code using the and keys 5 Confirm by pressing the key 6 Repeat steps 4 and 5 for each successive digit until the full PIN code is entered 7 Press or key to reach next menu remove CHEF card Î coffee machine ready in normal operating mode Pressing the key accepts existing settings The PIN code is only activated if so programmed The current PIN code is not displayed ...

Page 45: ...cards should be stored in a safe place where they can be found easily Only replace SAVE DATA cards after prior agreement with the licensed after sales service SAVE DATA A Level A to Version 1 04 SAVE DATA B Level B to Version 1 04 SAVE DATA Plus All from Version 1 05 4 5 2 1 Menu Machine Î card Card Î machine At the end of every menu Remove SAVE DATA card Î coffee machine ready in normal operating...

Page 46: ... will find a list and a brief descrip tion of the available chip cards in chapter 2 6 2 Note For all the functions described in this list it is assumed that the coffee machine is ready for routine operation in normal operating mode When a chip card is in the card reader no products can be selected 4 6 1 PROGRAM card In normal operating mode the PROGRAM card is used for statistical purposes If a pa...

Page 47: ...nly activated if so programmed The current PIN code is not displayed 4 6 1 3 Enable disable payment mode The licensed after sales service agent uses this function to enable or disable the pro grammed payment mode It applies only to coffee machines connected to a payment system 1 Insert PROGRAM card into the card reader 2 Press or until the following menu is displayed accounting mode 3 Toggle enabl...

Page 48: ...A SAVE card insert the DATA SAVE card Save 14 Wait for the signal credit operation 12 00 15 10 2001 15 If changed data are not to be saved to the DATA SAVE card press key 4 6 1 5 Change MONEY card price levels 1 2 1 Insert PROGRAM card into the card reader 2 Press or until the following menu is displayed change price select product 3 Press required product key 4 Enter the first product price by pr...

Page 49: ... if MONEY card mode is not enabled 5 Confirm by pressing the key price level 2 Price 6 Enter the second product price by pressing keys and 0 99 99 Enter 0 00 if MONEY card feature is not enabled 7 Confirm by pressing the key token tester number token 8 Enter the number of tokens that corresponds to the product price 9 Confirm by pressing the key 10 Repeat steps 3 and 9 for each successive product ...

Page 50: ...uble product article no 0 9 Enter the product article number by pressing keys and 0 99 10 Confirm by pressing the key 11 Repeat steps 3 and 10 for each successive product price and or article number change 12 Press or to reach next menu item remove PROGRAM card Î insert card SAVE DATA Key 13 If the changed data are to be saved on the DATA SAVE card insert this card Save 14 Wait for the acoustic si...

Page 51: ...s displayed sale amount MASTER amount 0 00 3 Press or to reach next menu remove PROGRAM card Î coffee machine is ready in normal operating mode 4 6 1 11 Reset MASTER card 1 Insert PROGRAM card into the card reader 2 Press or until the following menu is displayed sale amount MASTER amount 0 00 3 Press key sale amount MASTER delete Decaf 4 Press key Done 5 Press or key to reach next menu remove PROG...

Page 52: ... programmed 4 6 1 13 Delete MASTER table 1 Insert PROGRAM card into the card reader 2 Press or until the following menu is displayed delete MASTER execute Decaf 3 Press key delete MASTER delete Decaf 4 Press key delete MASTER Done If you do not wish to delete the table Press or to reach next menu re move PROGRAM card Î coffee machine is ready in normal operating mode 4 6 1 14 Change PIN code 1 Ins...

Page 53: ...es you to enable and disable product keys 4 6 2 1 Menu Disable Enable 4 6 2 2 Disable keys 1 Insert KEY BLOCK card into the card reader 2 All of the enabled product keys light up red lock buttons select product 3 Press the product key you wish to disable The light in the relevant key goes out 4 Remove KEY BLOCK card The product key is now disabled Disable all product keys Î Press key display LED l...

Page 54: ...ry menu Remove COFFEE TEST card Î coffee machine is ready in normal operating mode 4 6 3 2 Ground coffee test program 1 Insert COFFEE TEST card into the card reader CHEF grinder test remove container 2 Remove grouts container Î Coffee machine enters infusion phase grinder test select product 3 Place flat container in the container shaft underneath the coffee machine 4 Press the key of the coffee p...

Page 55: ...n cleaning 5 2 5 2 Rinsing in between 5 3 5 2 1 Rinsing the coffee pipes 5 3 5 2 2 Rinsing the milk pipes fridge option 5 3 5 2 3 Steam cleaning the milk pipes fridge option 5 4 5 3 Daily cleaning without milk 5 5 5 4 Daily cleaning milksystem beside machine 5 7 5 5 Daily cleaning milksystem under counter 5 9 ...

Page 56: ... treated UHT milk Empty the milk container if the machine will not be used for more than 24 hours Fill the milk container with fresh milk only just before use Fill the milk container with fresh milk only Make sure that the fridge door is closed during cleaning Never use the milk container for cleaning and the cleaning container for milk Use only clean cold water for automatic self cleaning and fol...

Page 57: ...g in between 5 2 1 Rinsing the coffee pipes In between rinsing is available in normal and payment mode You can rinse in between as required Hold the button down for 5 seconds cleaning button Display message Press briefly on the button approx 1 cup of water The machine is now ready for use Note A service technician can program an automatic rinsing cycle so that the automatic rinsing is triggered at...

Page 58: ...to serve products Press the button to start the rinsing When the rinsing is activated the product choice will be blocked for 12 seconds standard time Display message 5 2 3 Steam cleaning the milk pipes fridge option Danger of burns Do not reach underneath the beverage outlet during the steam cleaning proc ess Steam cleaning is a quick milk pipe cleaning If the rinsing Chapter 5 2 2 Rinsing the mil...

Page 59: ...Cleaning BASO 2 01 05 V08 Page 5 5 5 3 Daily cleaning without milk ...

Page 60: ...Reinigung Page 5 6 BASO 2 01 05 V08 ª ...

Page 61: ...Cleaning BASO 2 01 05 V08 Page 5 7 5 4 Daily cleaning milksystem beside machine ª ...

Page 62: ...Reinigung ª ª Page 5 8 BASO 2 01 05 V08 ...

Page 63: ...Cleaning BASO 2 01 05 V08 Page 5 9 5 5 Daily cleaning milksystem under counter ...

Page 64: ...Reinigung Page 5 10 BASO 2 01 05 V08 ...

Page 65: ...blocked no products can be served 6 2 6 1 2 Coffee products cannot be served 6 3 6 1 3 No steam products are served 6 4 6 1 4 No tea products can be served 6 4 6 1 5 Products can still be served 6 5 6 1 6 Chip card error messages 6 6 6 2 Problems without messages display messages 6 6 6 2 1 Cup sensor 6 6 BASO 2 02 06 V08 Page 6 1 ...

Page 66: ... several times If not Contact After Sales Service All product selection is blocked Execute the cleaning program as described in chapter 5 3 Fill up the fresh water tank with drinking water and press the key only ap plies to coffee machines without a fixed water supply Empty the wastewater tank and press the key only applies to coffee ma chines without a wastewater outlet All products have been blo...

Page 67: ...ffee machine Contact After Sales Service Switch off the coffee machine Contact After Sales Service 6 1 2 Coffee products cannot be served When the following messages are displayed on the lower display line no tea or coffee products can be served No products at all can be selected when this message is displayed Execute the cleaning program as described in chapter 5 3 The right hand coffee mill is o...

Page 68: ...water tap is turned on If the problem persists switch the machine off wait for 10 30 seconds and switch it on again If the problem persists Contact After Sales Service If the system does not reach the programmed temperature after 8 minutes the following message is displayed Timeout heat steam Contact After Sales Service Wait for approx 5 minutes too much steam may have been drawn off If the messag...

Page 69: ... has occurred in the product key programming or the general system data If a product key also lights up it may be unusable Press the key to proceed Contact After Sales Service The installed water filter needs cleaning filling or replacing Contact After Sales Service This message is displayed if the optional milk sensor is mounted and enabled Products can be served if enabled Products cannot be ser...

Page 70: ...upted Î Press key wait for five seconds then save data again The data structure on the card has been damaged because the card was with drawn from the card reader during data transfer or the card is new and needs logging on enabling or loading The wrong PIN code Personal Identification Number was entered Repeat procedure No payment system is installed read error remove card wrong card remove card m...

Page 71: ...eature 7 8 7 1 5 4 Recalibrate milk level sensor 7 8 7 1 5 5 Cup sensor optional extra 7 9 7 1 5 6 Milk temperature monitor optional extra 7 9 7 2 Payment systems 7 9 7 3 Chip cards 7 9 7 4 Chip card loader 7 9 7 5 Alarm functions 7 10 7 5 1 Alarm group 1 Info 7 10 7 5 2 Alarm group 2 Errors 7 10 7 5 3 Disable driver 7 12 7 6 CPT cappuccino unit 7 13 7 6 1 How to make cappuccino using the CPT capp...

Page 72: ...1 1 Refrigerator overview 1 Refrigerator door 2 Milk container 3 Hoses for milk and milk foam 4 Refrigerator service door 1 2 4 3 7 1 1 2 Refrigerator installation chart See chapter 2 1 2 7 1 1 3 Purpose When the refrigerator is connected to a coffee machine you can addition ally prepare the following drinks Cappuccino Milk coffee Macchiato Latté Hot milk Milk foam Page 7 2 BASO 2 02 07 V08 ...

Page 73: ...ate Pull out milk container sideways on inside Inst no Type Serial number Nominal pressure bar Capacity Watt Voltage VAC Hz 7 1 2 Product data 7 1 2 1 Characteristics The milk container has a maximum volume capacity of 4 liters 7 1 2 2 Dimensions Breadth 260 mm Height 330 mm Depth 360 mm Door clearance 260 mm Net weight 26 0 kg Subject to alteration BASO 2 02 07 V08 Page 7 3 ...

Page 74: ...dard 89 336 in relation to radio interference EMC 7 1 2 4 Standard refrigerator accessories Item Ref no 1 milk container 063243 1 cleaning container 063243 1 clean up measuring beaker 061020 1 set of O ring joints for the foam head 050415 2 5 m Teflon hose 061445 1 outlet hose 063345 1 Ø 20 mm clamp for the outlet hose 063119 1 1 2 mm facing piece 063446 Cleaning agent Ask at your point of sale au...

Page 75: ...r the refrigerator in particular the chiller is standing flatly the refrigerator is in contact with the surrounding furniture and transfers the vibrations Attention Never open the device Have only a service technician check the cooling pipes at the back of the device for flushness and vibrations 7 1 3 3 Refrigerator is not cold enough Check whether The door is properly shut the door seal is intact...

Page 76: ...valve 1 Ventilator valve 2 Milk foam hose white 3 Milk hose blue 4 Hoses in milk container 5 Automatic rinse pipes 5 4 1 2 3 Legend 1 Air baffle 2 Milk baffle 3 T block Assemble the expander so the milk baffle is on the left side Air supply system Assembling information for the expander Note 2 1 3 The mounting instruction sticker must be kept clean If it is very dirty or no longer legible a new on...

Page 77: ...temperature control in the normal position Turn the rotary knob anti clockwise until it stops and then clockwise until it reaches the scale mark A Attention The refrigerator s normal temperature setting depends on the ambient temperature and will have to be adjusted either up or down 2 4 Temperature OFF Turn the rotary knob on the temperature control anti clockwise until it stops 3 Lower the panel...

Page 78: ...en pasteurized or heated with a UHT proc ess do not use raw milk Note The milk container s maximum capacity is 4 liters The milk level can be custom programmed by an after sales service organi zation authorized by the manufacturer When the milk container is full and back in the refrigerator the coffee machine s display shows the following All products are available again 7 1 5 4 Recalibrate milk l...

Page 79: ...m 7 2 Payment systems Option Your coffee machine can be connected e g to your cash register by means of a pay ment system for example This facilitates daily weekly and monthly accounting See also chapter 8 Payment Systems For further information contact your licensed dealer 7 3 Chip cards Option A series of chip cards allows you to simplify processes assign products to keys and pro gram a variety ...

Page 80: ...hapter 6 1 2 Cleaning reminder See also chapter 6 1 2 The left hand coffee mill is empty and needs refilling See also chapter 6 1 2 The right hand coffee mill is empty and needs refilling See also chapter 6 1 2 The milk container is empty and needs refilling See also chapter 6 1 5 Servicing by a licensed after sales service agent is required Annual capacity has been attained See also chapter 6 1 5...

Page 81: ...hapter 6 1 3 Level sensor defective See also chapter 6 1 3 External temperature sensor defective See also chapter 6 1 5 Motor defective See also chapter 6 1 1 Hoist motor control unit defective See also chapter 6 1 2 Left hand mill is blocked or defective See also chapter 6 1 2 Right hand mill is blocked or defective See also chapter 6 1 2 Communication with an external payment system is interrupt...

Page 82: ... these error messages no signal is emitted by the optionally installed alarm system The outlet is missing or has not been detected See also chapter 6 1 1 The coffee grouts container is missing or has not been detected See also chapter 6 1 1 Switch off coffee machine See also chapter 6 1 1 The milk service door is open or the sensor is defective See also chapter 6 1 1 The panel appears to be open S...

Page 83: ... O ring joints 063111 2 Regulator screw 3 Suction hose 4 Individual CPT units 5 Steam nozzle CPT con nector 6 O ring joint 063112 Immerse suction hose 3 in the milk container Screw the temperature regulator 2 in as far as it will go and then give a single turn in the unscrew direction Open the valve above the key If the cappuccino is too hot turn the regulator screw slightly anticlock wise When a ...

Page 84: ...the air intake screw unscrewing it causes a greater quantity of firmer milk foam to be served screwing it in a smaller quan tity of less firm milk foam select product 12 00 15 10 2001 There must be at least 40 cm clearance between the milk container and the cup The milk must be at room temperature Previously heated milk or milk that has passed the best before date will not foam It makes no differe...

Page 85: ...tput is automatically increased to full capacity after 3 seconds This variant is only suitable for larger containers such as coffee pots with a capacity of min 500 ml Pressing the steam key again cancels the steam output prematurely providing start stop mode is enabled Preparing a beverage 1 Immerse the steam pipe into the beverage to be heated until it reaches the bottom of the container 2 Press ...

Page 86: ...dealer 7 10 Cup sensor Option The cup sensor recognizes the cup under the beverage outlet of the ma chine and releases the product dispensing Without a cup in place product dispensing is blocked The automatic rinsing process will also be blocked after the milk is served until the cup is removed from the beverage outlet 7 11 Quick cup warmer Option The cup is manually pre warmed before the product ...

Page 87: ... locked waste watertank full 3 Put the wastewater tank back in place 4 Quit by pressing the flashing red key To prevent the wastewater tank from overflowing no products can be served If the mes sage is displayed while a product is being served service continues Always empty the wastewater tank before running the cleaning program 7 13 3 User instructions for machines with fresh and wastewater tanks...

Page 88: ...Optional Features Page 7 18 BASO 2 02 07 V08 ...

Page 89: ...6 8 2 1 2 4 Delete credit from MONEY card 8 7 8 2 1 2 5 Display total amount of credit loaded and reset MONEY card 8 8 8 2 1 2 6 Chip card info 8 8 8 2 1 2 7 Enable MONEY card 8 9 8 2 1 2 8 Disable MONEY card 8 9 8 2 1 2 9 MONEY card history 8 10 8 2 1 2 10 Change PIN code 8 10 8 2 1 3 PROGRAM card 8 11 8 2 1 3 1 Menu 8 11 8 3 Payment with self service systems 8 12 8 3 1 Token slot and related sys...

Page 90: ...waiter numbers 8 19 8 4 1 2 7 Data backup 8 19 8 4 1 2 8 Change PIN code 8 19 8 4 1 3 COPY WAITER card 8 20 8 4 1 3 1 Menu 8 20 8 4 1 3 2 Copy waiter table Card Æ Coffee machine 8 20 8 4 1 3 3 Copy waiter table Coffee machine Æ Card 8 20 8 4 1 4 PROGRAM card 8 21 8 4 1 4 1 Menu 8 21 Page 8 2 BASO 2 02 08 V08 ...

Page 91: ...STER card is an optional feature and is not included in the standard delivery package 8 1 1 1 How to obtain beverages using the MASTER card To obtain a beverage free of charge insert the MASTER card in the card reader Press the desired product key and remove the card from the card reader 1 Insert MASTER card in the card reader free product 12 00 15 10 2001 2 Press product key The selected product ...

Page 92: ...card into the card reader credit operation 12 00 15 10 2001 2 Press tea or steam key credit xx xx select product credit xx xx 12 00 15 10 2001 3 The beverage is served Pressing the same key again prematurely ends water or steam output Several water and steam products cannot be obtained in succession When the product key is pressed payment is debited from the MONEY card and the remaining credit dis...

Page 93: ...tore Decaf 9 Press key to save the changed data to the card Busy Signal sounds after set time interval credit xx xx select product 10 Remove MONEY card from the card reader 11 Products are now served with the newly programmed amounts of water and coffee If the MONEY card is removed before the data are saved 9 a brief signal sounds The values have not been saved to the card 8 2 1 1 3 Reset amounts ...

Page 94: ...1 2 2 Programmable security levels If the service engineer has programmed security levels 1 or 3 for the LOAD card the PIN code must be entered each time the card is used 1 Insert LOAD card into the card reader PIN Code 0000 Decaf Æ 2 Set the first digit of the PIN code using the and keys 3 Confirm with the key 4 Repeat steps 2 and 3 until the complete PIN code has been entered 5 Press or key to r...

Page 95: ...ps 5 8 Back to menuÎ Insert LOAD card into the card reader insert card MONEY LOAD Æ load MONEY card execute Decaf 10 Press or key to reach the next menu remove LOAD card Î coffee machine ready in payment mode 8 2 1 2 4 Delete credit from MONEY card 1 Insert LOAD card into the card reader 2 Press or key until the following menu is displayed delete MONEY card execute Decaf 3 Press key 4 Remove LOAD ...

Page 96: ...e ready in payment mode 8 2 1 2 6 Chip card info It is possible to query card numbers incremental and assigned by the manufacturer E g if a MONEY card is found the card number enables the bearer to be identified on condition that the cards are registered when allocated 1 Insert LOAD card into the card reader 2 Press or key until the following menu is displayed info MONEY card display Decaf 3 Press...

Page 97: ...reader 8 Press or key to reach the next menu remove LOAD card Î coffee machine ready in payment mode 8 2 1 2 8 Disable MONEY card 1 Insert LOAD card into the card reader 2 Press or key until the following menu is displayed lock MONEY card execute Decaf 3 Press key 4 Remove LOAD card remove card insert card MONEY LOAD Æ 5 Insert MONEY card into the card reader MONEY card locked remove card 6 Remove...

Page 98: ...f a MONEY card is found the card number enables the bearer to be identified on condition that the cards are registered when allocated 8 2 1 2 10 Change PIN code 1 Insert LOAD card into the card reader 2 Press or key until the following menu is displayed change PIN code execute Decaf 3 Press key 4 Set the first digit of the PIN code using the and keys PIN Code 0000 Decaf Æ 5 Confirm with the key 6 ...

Page 99: ...e with or without MONEY cards price levels 1 2 Change product prices and article numbers Only for external payment mode Display MONEY sales Reset MONEY sales Display MASTER sales Reset MASTER sales Log on MASTER card Delete MASTER card table Enable disable timer Change PIN code At the end of every menu Remove PROGRAM card Î coffee machine ready in payment mode Press or key to reach the next menu Y...

Page 100: ...ted from the displayed credit It may be necessary to insert several tokens max 5 in order to obtain a beverage For the token slot to be able to accept tokens the machine must be switched on and payment mode enabled with the PROGRAM card see chapter 4 6 1 3 If too many tokens are inserted they remain as credit but cannot be reclaimed No coins tokens are returned Attention Credit is lost when the ma...

Page 101: ...grammed by the service engineer or ex factory for two price levels Insert the coins or tokens If the first price level is attained the corresponding product can be obtained If a second price level product is ordered the follow ing message is displayed enough credit If the second price level is attained all products can be obtained When a product is served excess cash or tokens are deleted No coins...

Page 102: ...lug waiter jack into coffee bar system 3 Press product key Product is served waiter release 12 00 15 10 2001 select product 12 00 15 10 2001 To ensure that payment mode functions correctly the machine must be switched on and payment mode enabled using the PROGRAM card see chap ter 4 6 1 3 Page 8 14 BASO 2 02 08 V08 ...

Page 103: ... WAITER chip card Up to 128 WAITER chip cards can be enabled for the machine 8 4 1 1 1 Preparing beverages with the WAITER card waiter release 12 00 15 10 2001 1 Insert the WAITER card into the card reader 2 Press product key waiter 1 sales 0 000 waiter 1 choice 1 supply 1 3 The beverage is served waiter 1 sales 3 000 4 Order further products or remove the WAITER card from the card reader When the...

Page 104: ... waiter release 12 00 15 10 2001 1 Insert MANAGER card into the card reader PIN Code xxxx 2 Enter the PIN code using the and keys Confirm individual digits with the key 8 4 1 2 3 Waiter payment 8 4 1 2 3 1 WAITER card sales This function enables you to query waiter sales The logged on WAITER cards are required in order to do so 1 Insert the MANAGER card into the card reader 2 Press or until the fo...

Page 105: ...TER MANAGER 6 Press key waiter 1 sales 22 222 WAITER card delete Decaf 7 Press key Remove the WAITER card from the card reader Insert another WAITER card or the MANAGER card Î Coffee machine ready in payment mode waiter 1 sales 0 000 8 4 1 2 4 Log on waiter This function enables you to log on a waiter The logged on WAITER cards are re quired in order to do so 1 Insert MANAGER card into the card re...

Page 106: ... machines as well 8 4 1 2 5 Log off waiter This function enables you to log off a waiter The logged on WAITER cards are not required in order to do so 1 Insert MANAGER card into the card reader 2 Press or until the following menu is displayed 3 Press key 4 Press or key until the desired WAITER number is displayed log off waiter execute Decaf waiter 0 Busy insert card WAITER MAN remove card waiter ...

Page 107: ...u is displayed 3 Press key 4 Pressing the key enables you to query the total sales in order starting with the highest waiter number 8 4 1 2 8 Change PIN code 1 Insert MANAGER card into the card reader 2 Press or until the following menu is displayed 3 Press key 4 Set the first digit using the and keys 5 Confirm with the key 6 Repeat steps 4 and 5 until the complete PIN code has been entered When t...

Page 108: ...he date of the last waiter table backup to the card is dis played Load CHEF copy WAITER card machine last backup 12 00 15 10 2001 3 Remove COPY WAITER card Never remove the COPY WAITER card from the card reader during data trans fer 8 4 1 3 3 Copy waiter table Coffee machine Æ Card 1 Insert COPY WAITER card into the card reader CHEF copy WAITER card machine 2 Press key until the following menu is ...

Page 109: ...4 1 Menu Enable disable payment mode Switch prices MONEY card price levels 1 2 Change token price with or without MONEY cards price levels 1 2 Change product prices and article numbers Only for external payment mode Display MONEY sales Reset MONEY sales Display MASTER sales Reset MASTER sales Log on MASTER card Delete MASTER card table Enable disable timer Change PIN code You will find a detailed ...

Page 110: ...Payment Systems Page 8 22 BASO 2 02 08 V08 ...

Page 111: ...Standard Settings 9 Contents Chap Text Page 9 1 Standard Settings Software NT 2000 V 5 9 2 BASO 2 02 09 V08 Page 9 1 ...

Page 112: ...led Links 600 45 160 enabled disabled 5 00 150 0 0 150 2 0 2 espressos 2 1 enabled disabled enabled disabled Links 600 45 160 enabled disabled 0 00 150 3 0 150 2 0 2 coffees 1 2 enabled disabled enabled disabled Links 450 45 160 enabled disabled 0 10 280 6 0 150 2 0 Macchiato 1 1 enabled disabled enabled disabled Links 450 45 160 enabled disabled 0 00 60 0 0 150 2 0 50 10 0 Milk bef Milk with Milk...

Page 113: ...nabled disabled Steam timeout after 0 150 sec Standard 10 0 sec Steam dosing time 0 99 0 sec Standard 10 0 sec Special steam Start Stop enabled disabled Special steam timeout after 0 150 sec Standard 90 0 sec Automatic steam level enabled disabled Milk temperature 0 C 90 C Standard 70 C Chocolate Output pulse 500ms Gen parameters Temperature Infusion water 86 C Infusion water Excess temperature 1 ...

Page 114: ...Standard settings BASO 2 02 09 V08 Page 9 4 ...

Page 115: ... 2 Cleaning tablet for the coffee machine 10 5 10 2 Performance plate of the steam generator and the instant heater 10 6 10 2 1 Coffee machine 10 6 10 2 1 1 Steam generator Type DA 61156 10 6 10 2 1 2 Instant heater Type HW Tea 61164 10 6 10 2 1 3 Instant heater Type HW Brewing 65111 10 6 10 3 Environmental aspects 10 7 BASO 2 02 10 V08 Page 10 1 ...

Page 116: ...Use within Stipulated Voltage Lim its 89 336 EEC Electromagnetic Compatibility The declaration of conformity can be obtained from the following ad dresses M Schaerer AG Gewerbestrasse 15 CH 3302 Moosseedorf Switzerland Phone 41 031 85 85 111 FAX 41 031 85 85 140 E Mail info schaerer com Internet http www schaerer com Page 10 2 BASO 2 02 10 V08 ...

Page 117: ...ents ensure good ventilation Emergency information Ask the distributing company or a customer service authorized by the distributor for the telephone number of the emergency informa tion center toxicological information center in your country If your country has no such or similar institution call the following number in Switzerland for information in emergencies 41 01 251 51 51 Toxicological Info...

Page 118: ...nts ensure good ventilation Emergency information Ask the distributing company or a customer service authorized by the distributor for the telephone number of the emergency informa tion center toxicological information center in your country If your country has no such or similar institution call the following number in Switzerland for information in emergencies 41 01 251 51 51 Toxicological Infor...

Page 119: ...s Emergency information Ask the distributing company or a customer service authorized by the distributor for the telephone number of the emergency informa tion center toxicological information center in your country If your country has no such or similar institution call the following number in Switzerland for information in emergencies 41 01 251 51 51 Toxicological Information Center First aid Se...

Page 120: ...A HW HW 10 2 1 1 Steam generator Type DA 61156 M Schaerer AG CH 3302 Moosseedorf Typ SE F Nr DA Constr year 20 pmax 12 bar Tmax 192ºC Vol 0 8 l U 230 VAC Tmin 10ºC P 3000 W f 50 60 Hz Exec and control n SVTI und TÜV Regulations 10 2 1 2 Instant heater Type HW Tea 61164 M Schaerer AG CH 3302 Moosseedorf Typ SE F Nr HW Constr year 20 pmax 12 bar Tmax 192ºC Vol 0 8 l U 230 VAC Tmin 10ºC P 2x3000 W f ...

Page 121: ...post Cleaning agent Environmental protection If no re use is possible cleaning agents and their packaging must be disposed of in line with local laws and regulations in accordance with the HEALTH AND SAFETY DATA SHEET Energy consumption The energy consumption corresponds to the technical state of the art at the time the machine was developed Disposal Environmental protection The machines must be d...

Page 122: ...Appendix Page 10 8 BASO 2 02 10 V08 ...

Page 123: ... 1 2 8 8 19 Change product price and article number for external CCI CSI payment systems 4 6 1 7 4 22 Change quantity è water and or milk for coffee products 4 5 1 5 4 13 Change quantity of coffee ground coffee powder 4 5 1 4 4 13 Change time 4 5 1 8 4 15 Change token price with or without MONEY card price levels 1 2 4 6 1 6 4 21 Characteristics 7 1 2 1 7 3 Characteristics of the coffee machine 2 ...

Page 124: ... Defrosting the fridge 5 5 5 27 Delete credit from MONEY card 8 2 1 2 4 8 7 Delete MASTER table 4 6 1 13 4 24 Description 2 2 2 Description 7 1 1 7 2 Designated use 0 4 7 0 8 Dimensions 7 1 2 2 7 3 Dimensions of the coffee machine 2 2 2 2 5 Disable driver 7 5 3 7 12 Disable keys 4 6 2 2 4 25 Disable MONEY card 8 2 1 2 8 8 9 Disassembly 4 4 11 4 11 Disassembly of the coffee machine 4 4 11 1 4 11 Di...

Page 125: ...o Magic and hot milk manually using a CPT optional extra 7 6 2 7 14 I Index Import general notes on cleaning 5 1 5 2 Installation chart of the coffee machine 2 1 2 2 3 Installing the refrigerator 7 1 5 7 7 Instant heater Type HW Brewing 65111 10 2 1 3 10 6 Instant heater Type HW Tea 61164 10 2 1 2 10 6 Introduction 4 1 4 3 K Index Key 1 3 1 1 KEY BLOCK card 4 6 2 4 25 L Index Liability 0 3 0 6 LOA...

Page 126: ...e machine 2 3 1 2 6 MONEY card 8 2 1 1 8 4 MONEY card history 8 2 1 2 9 8 10 MONEY chip card system 8 2 1 8 3 N Index No steam products are served 6 1 3 6 4 No tea products can be served 6 1 4 6 4 NRIG 13 EMP no change coin slot and related systems standard type 8 3 2 8 12 O Index Operating data of the coffee machine 2 2 2 5 Operating modes of the coffee machine 4 2 4 4 Optional features 7 7 2 Opt...

Page 127: ...oduct data 7 1 2 7 3 Products can still be served 6 1 5 6 5 PROGRAM card 4 6 1 4 18 PROGRAM card 8 2 1 3 8 11 PROGRAM card 8 4 1 4 8 21 Program the amount of water coffee powder dispensed for individual coffee products 8 2 1 1 2 8 5 Programmable security level 4 6 1 2 4 19 Programmable security levels 8 2 1 2 2 8 6 Programmable security levels 8 4 1 2 2 8 16 Programming using optional chip cards 4...

Page 128: ...rds 2 6 1 2 10 Standard refrigerator accessories 7 1 2 4 7 4 Standard Settings Software NT 2000 V 1 05 9 1 9 2 Steam cleaning the milk pipes fridge option 5 2 3 5 4 Steam generator Type DA 61156 10 2 1 1 10 6 Switch prices 4 6 1 4 4 19 T Index 2nd mill duo mill 7 8 7 16 Technical condition 0 4 8 0 9 Terminating operation Switching the coffee machine off 4 4 9 4 10 The refrigerator does not work 7 ...

Page 129: ...Index Text Kapitel Seite Water connection outlet 2 2 4 2 6 Water softener Filados Brita 7 9 7 16 Welcome 1 1 1 1 BASO 2 02 11 V07 Page 11 7 ...

Page 130: ...Index Page 11 8 BASO 2 02 11 V07 ...

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Schaerer Ambiente 2, User Manual

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