SATO iGT400 Series Instruction Manual Download Page 1

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Summary of Contents for iGT400 Series

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Page 2: ...s Warning Do not put it in unstable places such as shaky table slanting or vibrating place It may cause the equipment to drop or fall leading to injuries Do not put containers such as a vase or glass holding water or chemicals or small metals around the printer In case water should be spilled or a metal should fall inside immediately turn off the power pull out the plug of the power cable from the...

Page 3: ...ce from a sales outlet dealer or service center Customers should never try to fix it on their own because it is dangerous Do not disassemble or alter the printer It may cause a fire or electric shocks Ask a sales outlet dealer or service center for checking adjusting or repairing the inside of the printer Do not insert a hand or objects to the cutter It may cause injuries The head cleaning liquid ...

Page 4: ... to the printer When setting the roll paper be careful not to catch your fingers between the paper and the feed Be careful not to hurt yourself when detaching the back cover of the fanfold through hole and attaching it Simplified cutter is structured as a blade Be careful not to cut yourself If the printer is not used for extended periods of time disconnect the power cable for safety When maintain...

Page 5: ...install it in a place where it is high in temperature and humidity High temperature and humidity may cause malfunction Avoid direct sunlight Since this product is installed with optical sensors direct sunlight may cause erroneous operation Ensure that the cover is closed when printing Avoid dust Dust may deteriorate the quality of printing It may not only cause malfunction but shorten the life of ...

Page 6: ...ox Unpacking the printer This section describes the contents of the product First unpack the printer and check the contents The shape of cushioning material cushion holding the printer may be different 1 サトー取説_E 04 8 17 6 21 PM ページ 1 ...

Page 7: ...lowing accessories are complete If there is anything lacking please inquire the sales outlet or dealer you bought the product from For malfunction under normal use this product will be repaired free of charge for six months from the date of delivery When requesting repairs user registration by the attached warranty is required Keep the warranty carefully Please note that we will charge for repairs...

Page 8: ...are various operation buttons adjusting volumes etc inside Roll paper feeder Roll guide lever Roll guide Main cover Main cover Front cover Ribbon take up reel Front cover Power switch Used to turn on off the power Pushing the I side turns on the power and pushing the side turns off the power Head close lever Ribbon feeder Head open lever Head pressure adjustment knob 3 サトー取説_E 04 8 17 6 21 PM ページ ...

Page 9: ...ter Interface card optional Select one from IEEE 1284 fast RS 232C USB LAN and wireless LAN EXT connector optional External signal interface Power cable hook A groove for hooking the power cable How to remove the cable cover Press the catch of the cable cover slide it sideways and remove Cable cover 4 サトー取説_E 04 8 17 6 21 PM ページ 4 ...

Page 10: ...ory cartridge Tilt the knob of the memory cartridge cover inside and remove the memory cartridge cover For details see Attaching and removing the memory cartridge Page 88 Printer head consumable The component that transfers heat to the ribbon or media for printing Maintain periodically Platen roller consumable Feeds the paper Maintain periodically 5 サトー取説_E 04 8 17 6 21 PM ページ 5 ...

Page 11: ...Confirms the choice of a selection or value CANCEL Cancels printing data In each setting mode you can return to the previous setting item Display Icons operation messages and error messages are displayed LINE button For switching between start stop of printing and on off of data receiving sending FEED button For feeding of paper When it is pressed once equivalent of a sheet of paper is sent out Th...

Page 12: ...e Back side Setting the paper This printer can print on roll paper and fanfold paper The method of setting paper is different with roll paper and fanfold paper This printer provides appropriate printing by detecting the I mark For printing with this printer please use our products Do not use other paper than the international standards Roll paper Fanfold paper Label Cardboard Label Cardboard 7 サトー...

Page 13: ...oll guide and adjust it so that the roll will not move Lower the head open lever purple The printer head will open Main cover Printer head Roll guide Head open lever purple Roll paper feeder Roll guide lever Roll guide Roll guide lever When opening the main cover open it fully to the top so that it will not close after it is opened half way Caution 8 サトー取説_E 04 8 17 6 21 PM ページ 8 ...

Page 14: ...will return to the original position Label guide knob Label damper Label guide Label damper Paper sensor Label damper 1 2 Immediately after printing the printer head and the surrounding area are hot When you replace the paper immediately after printing be careful not to burn yourself If you touch the edge of the printer head with bare hands you may be injured Caution 9 サトー取説_E 04 8 17 6 22 PM ページ ...

Page 15: ...ghtly Turn the head close lever purple CLOSE in the direction of the arrow and close the printer head Close the printer head tightly until it locks Close the main cover Label guide Label guide knob Printer head Head close lever 1 2 3 When closing the main cover be careful not to have your fingers caught Caution 10 サトー取説_E 04 8 17 6 22 PM ページ 10 ...

Page 16: ...st by turning the head pressure knob to the scale marks of the head pressure balance for the paper width The scale marks of the head pressure balance for paper widths are just guides If quality printing is obtained do not adjust the pressure How to adjust for the paper width 1 2 3 4 5 Scale marks of the head pressure balance Paper width 25 42mm 42 59mm 59 78mm 78 95mm 95 131mm Head pressure knob 1...

Page 17: ...he back cover Keep the screw so that it will not be lost 3 Tilt the back cover as shown in the figure Load the fanfold paper up to 20 cm or less 1 Lift up the main cover Do as described in Step 1 of Setting roll paper When placing the fanfold paper behind the printer Back cover screw Back cover Back cover Fanfold paper Back cover 12 サトー取説_E 04 8 17 6 22 PM ページ 12 ...

Page 18: ...ide of the paper and that the paper will not move Loosen the label guide knob and set it forward Pull up the label damper Roll guide Roll paper feeder Label damper Label guide knob Head open lever purple Printer head Lower the head open lever purple OPEN The printer head will open 13 サトー取説_E 04 8 17 6 22 PM ページ 13 ...

Page 19: ...r the label guide and paper sensor When the knob of the label damper is pulled forward the label damper will return to the original position Immediately after printing the printer head and the surrounding area are hot When you replace the paper immediately after printing be careful not to burn yourself If you touch the edge of the printer head with bare hands you may be injured Label guide knob He...

Page 20: ...tep 1 of Setting roll paper 2 Remove the screw to the fanfold cover Keep the removed fanfold cover and the screw so that they will not be lost 3 When placing the fanfold paper under the printer Lower the head open lever purple OPEN The printer head will open Caution Fanfold cover screw Fanfold cover Printer head Head open lever Fanfold cover loading slot 15 サトー取説_E 04 8 17 6 22 PM ページ 15 ...

Page 21: ...ght to the fanfold loading slot Loosen the label guide knob and set it forward Pull up the label damper Pass the paper through the fanfold loading slot Fanfold paper Fanfold paper Label damper Label guide knob 16 サトー取説_E 04 8 17 6 22 PM ページ 16 ...

Page 22: ...y 9 Turn the head close lever purple CLOSE in the direction of the arrow and close the printer head securely until it is locked Immediately after printing the printer head and the surrounding area are hot When you replace the paper immediately after printing be careful not to burn yourself If you touch the edge of the printer head with bare hands you may be injured Caution Label guide Label damper...

Page 23: ...er please use our genuine products Do not use other carbon ribbons than the international standards Put in a carbon ribbon in the ribbon feeder Push it inwards all the way Ensure that the roll is in the right direction Carbon ribbon Ribbon feeder Direct winding 3 Close the main cover Do as described in Step 8 of Setting roll paper 10 When closing the main cover be careful not to have your fingers ...

Page 24: ...is on the ribbon winding unit and wind it several times in the direction of the arrow Check from sideways that the carbon ribbon is set according to the figure below Carbon ribbon Grip sheet Printer head Immediately after printing the printer head and the surrounding area are hot When you replace the paper immediately after printing be careful not to burn yourself If you touch the edge of the prin...

Page 25: ...re to the hand How to remove the carbon ribbon Turn the head close lever purple CLOSE in the direction of the arrow and close the printer head Close the printer head tightly until it locks 7 Printer head Head close lever 8 Close the main cover Do as described in 8 of Setting roll paper When closing the main cover be careful not to have your fingers caught Caution Knob Carbon ribbon 20 サトー取説_E 04 8...

Page 26: ...oll paper 3 Put in a carbon ribbon in the ribbon feeder Push it inwards all the way Ensure that the roll is in the right direction Carbon ribbon Ribbon feeder 4 Set the ribbon core to the ribbon winding unit Ribbon core Ribbon winding unit For paper tube winding the ribbon winding shaft must be replaced charged Paper tube winding factory option 21 サトー取説_E 04 8 17 6 22 PM ページ 21 ...

Page 27: ... to 6 of Setting roll paper 6 Turn the head close lever purple CLOSE in the direction of the arrow and close the printer head Close the printer head tightly until it locks 7 Immediately after printing the printer head and the surrounding area are hot When you replace the paper immediately after printing be careful not to burn yourself If you touch the edge of the printer head with bare hands you m...

Page 28: ...ain cover Do as described in 8 of Setting roll paper When closing the main cover be careful not to have your fingers caught 2 Paper sensor Caution Basically adjustment is not necessary 23 8 Close the main cover Do as described in Step 8 of Setting roll paper When closing the main cover be careful not to have your fingers caught Caution サトー取説_E 04 8 17 6 22 PM ページ 23 ...

Page 29: ...ll paper 2 1 Lift up the main cover Cutter type factory option 4 Set the front edge of the paper on the platen roller and close the printer head 3 Pull the lock lever and open the upper blade of the cutter Main cover Upper blade of the cutter Paper Lock lever 24 サトー取説_E 04 8 17 6 22 PM ページ 24 ...

Page 30: ... the cutting position in using labels the regular cutting position will be between labels where there is only the mounting sheet Caution Label Mounting sheet Cutting position Do not put a hand or an object in the cutter Accidents can occur The cutter is a structured blade Be careful not to cut yourself Upper blade of the cutter Paper Lock lever 25 サトー取説_E 04 8 17 6 22 PM ページ 25 ...

Page 31: ...ore use The range of thickness of paper including mounting is 0 08 mm to 0 268 mm The valid range of cutting pitch is 20 mm to 400 mm 4 mm to 25 mm of folding perforations of fanfold paper is cut prohibited areas Fig 2 Cut prohibited area 1 Thicknesses that can be cut are 0 08 mm to 0 268 mm For details contact a sales outlet dealer or service center 2 The cutting precision is 1 5 mm 3 With the cu...

Page 32: ...ose its sharpness and the cutting surface will be blunted When this happens the cutter unit must be replaced In this case contact a sales outlet dealer or service center Perforation Fig 1 Fig 2 25 mm 4 mm Folding perforation Cut prohibited area 27 サトー取説_E 04 8 17 6 22 PM ページ 27 ...

Page 33: ...l paper 5 Peel out an 8 cm length of label 3 Pull the peel open close lever and open the peel unit Setting the paper 2 Lower the head open lever purple Open The printer head will open Do as described in Step 2 of Setting roll paper Peel open close lever Inside of peel unit Main cover 28 サトー取説_E 04 8 17 6 22 PM ページ 28 ...

Page 34: ...eel open close lever and gently close the peel unit 7 6 As shown below pass the mounting between the pressure roller and peel unit 6 9 Close the main cover Do as described in Step 8 of Setting roll paper Pressure roller Peel unit Peel open close lever 29 サトー取説_E 04 8 17 6 22 PM ページ 29 ...

Page 35: ...ain cover and side cover Set the paper Do as described in Steps 2 to 6 of Setting roll paper 4 Peel out a 35 cm length of label 2 Open the unit by pulling the peel unit upward Peel unit Inside of peel unit Main cover Side cover 30 サトー取説_E 04 8 17 6 22 PM ページ 30 ...

Page 36: ...ding core catching the mounting between the core and clip 7 6 As shown below pass the mounting between the pressure roller and peel unit 5 6 Pull out the clip from the winding core Winding core Mounting Pressure roller Mounting Clip Winding core Clip Slit of winding core 31 サトー取説_E 04 8 17 6 22 PM ページ 31 ...

Page 37: ...9 Push and lower the peel unit 8 Close the printer head Do as described in Step 7 of Setting roll paper 10 Peel unit Pull the clip and remove it For each roll of paper ensure that the wound mounting is removed How to remove the mounting 32 サトー取説_E 04 8 17 6 22 PM ページ 32 ...

Page 38: ...untings that cannot be used due to the thickness of the label 2 Printing precision when the peeler is used is is 1 5 mm in vertical direction and 1 0 mm in horizontal direction 3 The peel unit can handle labels with a label pitch of 17 to 397 mm However label pitches may be restricted depending on the operation conditions Notes Screwdriver for adjusting the volume of the built in buzzer Use the sc...

Page 39: ...n Steps 2 to 6 of Setting roll paper 3 Pull out a 35 cm length of label Along the guide cover of the internal winding unit pass the label in from the slit below 4 1 Lift up the main cover and side cover 2 Guide cover Internal winding unit Side cover Paper 34 サトー取説_E 04 8 17 6 22 PM ページ 34 ...

Page 40: ... After pulling out the mounting wind it to the winding core and pass the clip through the slit of the winding core catching the mounting between the core and clip 6 Catch only the mounting on the winding core with the clip If you catch a paper you may not be able to remove it from the winding core Caution Screw for switching the winding direction 1 Back winding 2 Front winding Clip Winding core Sl...

Page 41: ...roll paper 7 Close the side cover Close the main cover 8 Pull the clip forward and remove the paper Remove the wound paper for every 150 cm or when a winding full error occurs How to take out the wound paper Main cover Side cover 36 サトー取説_E 04 8 17 6 22 PM ページ 36 ...

Page 42: ...ibed in Step 2 of Setting roll paper Immediately after printing the printer head and the surrounding area are hot When you replace the printer head immediately after printing be careful not to burn yourself If you touch the edge of the printer head with bare hands you may be injured Be careful in replacing the printer head so that you will not hurt yourself Caution Replace the head after turning o...

Page 43: ...ct Is the main cover closed 6 Put the left side hook of the printer head to the head shaft on the left As you push up the printer head surface put the right side hook of the printer head to the head shaft on the right Left side hook Right side hook Caution Do not touch the heating element of the printer head with bare hands If you happen to touch it clean the printer head with a cleaning pen For d...

Page 44: ... attached plug is the 3 prong type as shown in the illustration One of the three pins of the 3 prong type plug is for the ground Pass the power cable and interface cable through the hook and take it out from beneath When inserting the power cord and interface cable into the printer check the inserting direction When inserting it into the printer hold the printer with one hand and insert Press the ...

Page 45: ...roubleshooting page xx Do not operate the power switch or insert pull out the power cable with wet hands Otherwise electric shocks may occur ONLINE QTY 000000 When the power outlet is 2 prong type use the attached 2 prong adapter and insert into the power outlet Always connect the grounding cable to the ground Otherwise electric shocks may occur Insert the attached power cable first to the main bo...

Page 46: ...ONLINE Make it OFFLINE Press the LINE button OFFLINE will appear on the display as below Check before turning off the power Make it offline Always perform the following before turning off the power When you press the FEED button the paper will be ejected Cut off the sent paper Hold the paper and lightly pull the paper diagonally downward for standard model ONLINE QTY 000000 OFFLINE 000000 How to c...

Page 47: ...printer Normal ONLINE status ON LINE The printer status is normal and printing can begin Test mode status TEST PRINT MODE Test print can be performed Error occurs Error status xxxx ERROR The setup of the printer is not done correctly Error messages such as HEAD OPEN PAPER END appear on the display OFFLINE status OFFLINE The printer is stopped in printing When the LINE button is pressed while it is...

Page 48: ...tting item names are displayed Up to two lines of current setting detail are displayed Display messages are different in each setting The buttons operable in the screen displayed are indicated at the lower right corner of the screen The buttons displayed are direction buttons and only PRINT OFFSET V 0000 H 0000 Setting item display Setting detail display Valid operation button display ONLINE QTY 0...

Page 49: ...e Switches the printer to Interface Mode Switches the printer to Cartridge Mode Switches the printer to SEMBL Mode Switches the printer to Advanced Mode Switches the printer to Dump Printing Mode Display position 1 2 3 4 5 6 7 ーーーーーーー No Icon Description Displayed when label end is detected Displayed when ribbon end is detected Displayed when sensor error is detected Displayed when head open...

Page 50: ...en Displayed when a normal access to memory cartridge is denied Shown when information cannot be written in RFID tag Displayed when the internal winding unit is full of paper Displayed when a printer error other than the above is detected Error number corresponding to each error is displayed Display position 10 11 12 13 14 15 16 Icon 1 Icon 1 Icon 1 Icon 1 Icon 1 Icon 1 Icon 2 No Icon Description ...

Page 51: ...ton the status can be changed to online By pressing the button the paper is fed Press the button to change over to various printer setting modes When the printer is in printing operation or stopped by pressing the button received printing data can all be cleared Press the button while printing and change to offline status Press the button The display looks like this ONLINE QTY 000000 OFFLINE 00000...

Page 52: ...er is in printing operation and stopped by pressing the button received buffer can be saved in the memory cartridge Press the button while printing and change to offline status Press the button for five seconds or longer The display looks like the following DATA SAVE START YES NO Saving received data Move the cursor with the buttons and determine with the key If the screen shows that data are bein...

Page 53: ...ng conditions ユーザーモード設定操作 User Mode setting operation In order to set the printing conditions of the printer the User Mode setting screen needs to be called Then the setting screen of each printing condition will be called First press the button and make the status offline LINE Next open the operation panel cover and press the button ENTER Press the button and change the screen to User Mode settin...

Page 54: ...t Contrast 0 00 0 00 00 Saving settings In order to save the setting of each printing condition press the button once after setting is complete The setting will be saved and the next setting screen will appear ENTER Note that the setting will not be saved unless the button is pressed ENTER Press the button and proceed to the next setting screen ENTER Setting printing conditions When you press the ...

Page 55: ...d and the next setting screen will appear The initial value is 3 ENTER 2 Print speed setting The print speed can be set in 11 steps in GT408 and GT412 and five steps in GT424 If quality printing cannot be obtained due to the paper or the printing contents lower the speed Check if the Print speed setting screen is displayed as the following on the display PRINT SPEED 06 IPS The numbers 02 to 12 sho...

Page 56: ...the distance from the print reference position to the position to print is set by the dot The length of a dot differs from model to model In GT408 8 dots are 0 125 mm in GT412 12 dots are 0 083 mm and in GT424 24 dots are 0 042 mm The initial value of the vertical print position correction is 0 dots and the horizontal print position correction is 0 dots 4 Print position correction setting V How ma...

Page 57: ... the cursor moves to the figure of H horizontal Press the button and the cursor moves to the figure of V vertical Press the button to register the setting V 0000 H 0000 PRINT OFFSET V 0000 H 0000 PRINT OFFSET Setting V vertical moving direction 1 When the Print position correction screen is shown on the display the cursor is on of V vertical and highlighted Setting moving dot number of V vertical ...

Page 58: ...y the next screen Press the button once The content of the display changes over to the Zero slash changeover setting screen The print position correction setting is now complete 5 Zero slash changeover setting The content of the display changes over to the Kanji code changeover setting screen ENTER ENTER and shown represent the zero slash to print Move the cursor with the buttons and set zero slas...

Page 59: ...subject fonts are from x21 to 24 The Kanji font style can be set to either GOTHIC or MINCHO Check that the Kanji font style setting screen is shown as the following on the display MINCHO GOTHIC KANJI FONT 7 Kanji font style setting The content of the display changes over to the Proportional pitch setting screen or shown represent the Kanji font style Move the cursor with the buttons and set the Ka...

Page 60: ... the online mode screen to change over to the Interface mode screen Interface mode operation ENTER When you press the button the screen will return to the previous screen without saving the set value When you press the button the screen will return to Interface mode screen without saving the set value FUNCTION CANCEL The slot of the interface card to change communication settings can be selected 2...

Page 61: ... be set The content of the display will return to the interface mode Setting the printer by interface mode selection operation is now complete 4 Status return port setting Move the cursor with the buttons and determine with the button means status return is enabled means status return is disabled The initial value is ENABLE ENTER ENABLE DISABLE When print data is received from a port differently s...

Page 62: ...zation of the memory cartridge is completed Press the button to return to the Cartridge mode screen COMPLETED CARTRIDGE FORMAT PRESS ENTER button The individual memory area of the memory cartridge will be cleared 1 Cartridge format screen Move the cursor with the buttons and determine with the button If the screen will be the Cartridge format initialization confirmation screen If the screen will r...

Page 63: ...termine with the button ENTER NONE XXXXXXXX BAS XXXXXXXX BAS ONLINE QTY 000000 Name of registered program is shown START PROGRAM NONE SEMBL Sato EMbedded Basic Language is the name of the embedded basic language of Sato By using this function customers can realize their individual operation Consult your sales person for details ENTER ENTER Press the and buttons from the online mode screen to chang...

Page 64: ...with the button means the function is enabled means the function is disabled When each optional unit is detected the operation mode will be changed over as below With the cutter unit cutter operation With the peel unit peel operation The initial value is ENABLE ENTER YES NO PRINTER TYPE AUTO SETTING YES NO If other operation modes are selected when optional units are attached choose NO in this set...

Page 65: ...R AFTER BEFORE NONE The operation mode will be set 3 Operation mode setting screen Cutter peel non separate may not be displayed depending on the condition on the options PRINTER TYPE CONTINUOUS TEAR OFF Move the cursor with the buttons and determine with the button Selectable from the following operation modes means continuous issuance means tear off means peel means cutter and means nonseparate ...

Page 66: ...ction sensor 2 With the button the set value will be saved and you will proceed to the next screen The initial value is I MARK 1 the reflection sensor 1 ENTER ENTER I MARK 1 I MARK 2 GAP Move the cursor with the buttons and determine with the button means the head check is enabled means the head check is disabled The initial value is ENABLE ENTER ENABLE DISABLE Move the cursor with the buttons and...

Page 67: ...or head errors Press the button and button for five seconds and the print will be resumed with the head check released LINE FEED EXTERNAL SIGNAL ENABLE DISABLE Press the button for five seconds and the head check range setting screen will appear When is selected the print will be resumed with the head check range unchanged from the print area The head error message screen will appear again When is...

Page 68: ...tarted 15 Initial feed setting screen AUTO ONLINE YES NO AUTO ONLINE FEED YES NO Move the cursor with the buttons and determine with the button If the printer will start in online status when the power is turned on If the printer will start in offline status when the power is turned on The initial value is YES NO ENTER YES Move the cursor with the buttons and determine with the button If the paper...

Page 69: ...e cursor with the buttons and determine with the button The initial value is STANDARD ENTER Move the cursor with the buttons and determine with the button If the SEMBL mode will be started automatically when the power is turned on If the normal start the SEMBL mode will not be started automatically The initial value is YES NO ENTER NO If start programs are not specified specifies a start program T...

Page 70: ... data SELECT DUMP DATA RECEIVE DATA RECEIVE BUFFER ONLINE QTY 000000 ENTER Press the and buttons from the online mode screen to change over to the HEX dump mode screen When you press the button the display will look like the following HEX DUMP MODE ENTER After HEX dump print press the button to change to the offline function then press the button and the screen will return to the HEX dump mode Pre...

Page 71: ... The paper size width of the test print will be selected 2 Test print size selection TEST PRINT SIZE 10cm If the printer has been turned on turn it off As you press the button turn the power on The display will look like the following FEED CONFIGURATION BARCODE HEAD CHECK MEMORY FONT FACTORY The configuration settings of the printer will be printed The barcodes installed in this printer will be pr...

Page 72: ...yed when the test print item is selected With the button the set value will be saved and you will proceed to the next screen The paper size width of the test print will be selected 3 Test print size selection TEST PRINT SIZE LARGE SMALL LARGE SMALL Printed in the size of 10 cm width Printed in the size of 4 cm width When you press the or button the screen will return to the Test print selection CA...

Page 73: ... set value will be saved and you will proceed to the next screen ENTER ENTER Move the cursor with the buttons and determine with the button The printer setting information will be initialized when you select and press the button With the button the set value will be saved and you will proceed to the next screen DEFAULT MODE PRINTER SETTING ALT PROTOCOL The printer settings will be initialized 2 In...

Page 74: ...roportional pitch setting Item GT400 Series 06 03 in GT424 3 0000 NO JIS GOTHIC FIXED Move the cursor with the buttons and determine with the button The protocol code will be initialized when you select and press the button With the button the set value will be saved and you will proceed to the next screen ENTER ENTER ENTER The protocol code will be initialized When ALT PROTOCOL is selected DEFAUL...

Page 75: ...use the options cutter or peel The continuous print operation mode is to print specified number of pages continuously After printing or when a sheet is fed label is fed at the position of printer head see After printing Continuous print operation mode After printing label is fed at the position of the simplified cutter see After printing for the next tear off operation With this operation you can ...

Page 76: ... power of the printer is turned off Otherwise the interface card or the printer may be damaged Caution Super speed RS 232C 1 Data length setting ON 7 Data Bits OFF 8 Data Bits 2 Parity bit setting OFF OFF None 3 OFF ON Even number ON OFF Odd number ON ON Not used 4 Stop bit setting ON 2 Stop Bits OFF 1 Stop Bits 5 Baud rate setting OFF OFF 9600 bps 6 OFF ON 19200 bps ON OFF 38400 bps ON ON 37600 b...

Page 77: ...card configuration information Prints LAN card configuration information configuration information such as the IP address will be printed Prints LAN card self examination results of LAN card examination will be printed Communication mode OFF OFF 802 11 Ad hoc OFF ON Infrastructure ON OFF Ad hoc ON ON Unused 1 2 3 4 NO GT400 series LAN interface card DIP switch table Behavior when the printer is tu...

Page 78: ... longer Auto start setting POWER CANCEL POWER POWER YES ENTER NO ENTER ENTER ENTER ENTER ENTER ENTER Interface mode FEED POWER ONLINE QTY 000000 TEST PRINT MODE BARCODE CONFIGURATION Default setting mode DEFAULT MODE ALT PROTOCOL PRINTER SETTING ONLINE QTY 000000 OFFLINE 000000 CANCEL PRINT JOB YES NO DATA SAVE START YES NO INTERFACE CARD SETTING YES NO CANCEL PRINT JOB COMPLETED DATA SAVE COMPLET...

Page 79: ...R ENTER ENTER ENTER ENTER ENTER ENTER YES ENTER NO ENTER NO ENTER ENTER ENTER YES ENTER Formatting complete Cartridge mode ENTER ENTER LINE SEMBL mode The program name to execute is shown 0 100 74 サトー取説_E 04 8 17 6 23 PM ページ 74 ...

Page 80: ...FEED MOTION AFTER BEFOR CUTTER EXTERNAL SIGNAL ENABLE DISABLE EXTERNAL REPRINT ENABLE DISABLE HEAD CHECK NORMAL BARCODE HEAD CHECK ENABLE DISABLE PITCH SENSOR ENABLE DISABLE EXTERNAL SIGNAL TYPE1 TYPE2 TYPE3 TYPE4 SENSOR TYPE GAP IーMARK2 SENSOR TYPE IーMARK1 GAP START PROGRAM YES NO XXXXXXXX BAS ENABLE ENTER ENABLE ENTER ENABLE ENTER DISABLE ENTER DISABLE ENTER DISABLE ENTER NO ENTER Displayed only...

Page 81: ...LECT DUMP DATA RECEIVE DATA RECEIVE BUFFER TEST PRINT SIZE LARGE SMALL HEX DUMP MODE ONLINE QTY 000000 ONLINE QTY 000000 OFFLINE 000000 OFFLINE 000000 POWER ON Test print mode HEX dump print HEX dump print ENTER ENTER Test print RECEIVE BUFFER ENTER HEAD CHECK TEST PRINT SIZE 10 mm TEST PRINT PRESS ENTER KEY FACTORY ENTER TEST PRINT MODE CONFIGURATION BARCODE 76 サトー取説_E 04 8 17 6 23 PM ページ 76 ...

Page 82: ...ROTOCOL POWER ON Download mode POWER ON Default setting mode DEFAULT PRINTER SETTING YES NO COMPLETED DEFAULT SETTING PLEASE POWER OFF DEFAULT ALT PROTOCOL YES NO Receiving download data Download complete ENTER DOWNLOAD WAITING DOWNLOAD COMPLETE PRESS ENTER KEY POWER DOWNLOADING 0 100 77 サトー取説_E 04 8 17 6 23 PM ページ 77 ...

Page 83: ... External signal Machine error 07 What the LCD screen shows in case of a Parity error Cause Communication settings of RS 232C do not match Cable connection trouble Remedy Check communication conditions and match the communication settings Check cable connection Alarm sound Three short beeps External signal Machine error 03 What the LCD screen shows in case of an Overrun error Cause Communication s...

Page 84: ...ead problem Remedy Replace the head Clean the head and recheck If the same error message is still displayed contact a sales outlet dealer or service center Alarm sound One long beep External signal Machine error 11 What the LCD screen shows in case of a Memory writing error Cause The cartridge is not inserted There is no area for copying Writing has failed Not formatted Remedy Insert the cartridge...

Page 85: ...rewinder The sensor trouble Remedy Removed the wound label If the same error message is still displayed contact a sales outlet dealer or service center Alarm sound Three short beeps External signal Machine error 19 CUTTER ERROR HEAD MISMATCH KANJI ROM ERROR REWINDER FULL What the LCD screen shows in case of a Cutter open Cause The upper bracket of the cutter unit is open The sensor trouble Remedy ...

Page 86: ...is getting low Remedy Do not send data from upper level devices until received data are analyzed Alarm sound None External signal No output Error No LCD screen Description ONLINE QTY 000000 ONLINE QTY 000000 What the LCD screen shows in case of a Label near end Cause The paper set in the printer is getting low Remedy Replace the paper Alarm sound None External signal No output What the LCD screen ...

Page 87: ...rrent status of the printer What it indicates Factor The receive buffer is getting low due to abundant incoming data Remedy You can keep using it as it is As the internal process of the printer progresses the message will automatically disappear when the incoming data reduces What it indicates Factor The reel is running low on ribbon Remedy You can keep using it as it is Replace the ribbon if the ...

Page 88: ...printer When you hear a buzzer Command statements or print area specification is erroneous Remedy Review the sortware program What it indicates Factor The reel is running low on label Remedy You can keep using it as it is Replace the label if the label end appears while printing LABEL LED flashes in red 83 サトー取説_E 04 8 17 6 23 PM ページ 83 ...

Page 89: ...ition Is the power cable securely inserted into this printer Insert the power cable securely into the power connector of the printer Is the power cable damaged Replace the power cable Purchase a new power cable specifically designed for this printer from the sales outlet or dealer where you bought it Never use any other power cable but the power cable specifically designed for this printer Is elec...

Page 90: ... genuine paper and carbon ribbon specifically designed for the printer Be sure to use genuine paper and carbon ribbon specifically designed for the printer Is the paper sensor dirty If the paper sensor is dirty wipe off the dirt with the supplied cleaning set See Daily Maintenance page 91 2 3 Is the carbon ribbon wound correctly If the knob of the ribbon winding unit is not set to its original pos...

Page 91: ...ou using genuine paper and carbon ribbon specifically designed for the printer Be sure to use genuine paper and carbon ribbon specifically designed for the printer 2 Is the platen roller dirty If the platen roller is dirty wipe off the dirt with the supplied cleaning set 3 Are you using stained paper Use clean paper 5 6 4 If the thermal head is dirty wipe off the dirt with the attached cleaning se...

Page 92: ... User Mode setting correct Set the pitch correction volume or base point correction User Mode setting again 7 Is the platen roller dirty If the platen roller is dirty wipe off the dirt with the supplied cleaning set Are you using genuine paper and carbon ribbon specifically designed for the printer Be sure to use genuine paper and carbon ribbon specifically designed for the printer 2 Is the paper ...

Page 93: ...or details see Troubleshooting page xx Tilt the knob of the memory cartridge cover inside and remove the memory cartridge cover 1 Open the main cover Insert the memory cartridge Press the knob of the memory cartridge cover and attach it 3 4 5 Close the main cover Memory cartridge cover Knob of the memory cartridge cover Memory cartridge 2 Caution How to attach 88 サトー取説_E 04 8 17 6 23 PM ページ 88 ...

Page 94: ... the memory cartridge cover Memory cartridge Before installing taking out the memory cartridge be sure to turn off the printer Otherwise the memory cartridge circuit board or the printer itself may be damaged In order to prevent foreign objects from entering the device always attach the memory cartridge cover regardless of whether a memory cartridge is inserted or not Keep the memory cartridge cov...

Page 95: ...the mounting Nonseparate type factory option The type with the internal winding unit mounted on the printer for automated winding of printed labels Label internal winding type factory option The type with the RFID unit mounted on the printer in order for automated reading writing of IC tags and labels RFID type factory option Parallel interface board IEEE1284 optional Serial interface board RS 232...

Page 96: ...he following parts Usage instructions for the wrapping sheet is attached to it See About removing dirt stuck to printer head Be careful when cleaning When cleaning be careful about the following points The times for cleaning are a guideline and clean as appropriate depending on the degree of contamination Use a cleaning pen or cotton cloth to clean the printer units If you use hard objects such as...

Page 97: ... the cleaning pen Cleaning of printer head and paper sensor Cleaning printerl head Cleaning of platen roller 3 4 1 2 Apply the cleaning sheet in a way that the coarse side faces the printer head If you are using a carbon ribbon be sure to remove it before cleaning If you are using a non separate specification also wipe off the dirt on the cutter fixed blade with a cleaning pen If you are using a c...

Page 98: ...h 17 to 397 mm 20 to 400 mm Non separate Width 22 to 128 mm 25 to 131 mm Pitch 17 to 397 mm 20 to 400 mm May be regulated due to number of issuance or size of paper However label sizes may be regulated due to use conditions Maximum external diameter 200 mm Approximately 150 m roll 3 inch paper tube used Back winding only front winding for the non seprate Tear off Width 22 to 128 mm 25 to 131 mm Pi...

Page 99: ...anumeric and symbol 16 x 16 dots JIS level 1 and 2 kanji sets Selectable either Mincho or Gothic 24 x 24 dots JIS level 1 and 2 kanji sets Selectable either Mincho or Gothic 22 x 22 dots JIS level 1 and 2 kanji sets Selectable either Mincho or Gothic 32 x 32 dots JIS level 1 and 2 kanji sets Selectable either Mincho or Gothic 40 x 40 dots JIS level 1 and 2 kanji sets Selectable either Mincho or Go...

Page 100: ...unit RFID unit detection scanner unit EXT connector external signal interface board RS 232C parallel IEEE1284 USB LAN 10BASE T 100BASE TX wireless LAN IEEE802 11b mini LAN 10BASE T 100BASE TX Noise standard VCCI Class B IEC Level 3 1000 Vp p or more 50 nS to 1 µS pulse Option 1 2 1 3 2 5 arbitrary Characters 0 90 180 and 270 Barcode parallel 1 serial 1 parallel 2 serial 2 Head check Head open Pape...

Page 101: ...ce On site maintenance Free of charge based on warranty provisions Free of charge based on warranty provisions Maintenance contract service Included in contract rate Included in contract rate Spot service Charged for each service Charged for each service Free of charge based on warranty provisions Included in contract rate Charged for each service When trouble occurs a service person will be dispa...

Page 102: ...ee and replacement parts used for repairs will be appropriated from the maintenance contract Therefore the customer can use the product for one year with a certain maintenance fee The full maintenance service is contracted by the year and the contract can be renewed for up to four years unless the customer wants to cancel the contract Full maintenance service Maintenance service period Bank accoun...

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SATO iGT400 Series, Instruction Manual

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