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highlight
Reset Phone
, and press Menu/OK.
2. If you’re sure you want to reset your phone, highlight
Yes
and press Menu/OK.
Resetting and Locking Your Phone through SMS
When your phone is lost or stolen, you can erase your important personal information
(such as phone book entries, call history and messages) and lock your phone by sending
a special formatted SMS message to your phone.
Send the following format from your computer:
\\
RESET **<Passcode>**RESET
<Passcode> –your defined passcode.
Default Passcode is 11-digit ESN(Electronic Serial Number) which is
described on the package or phone itself.
The locked phone will display the following message:
“If found, please call PCS Customer Service Solutions 1-888-211-4727.”
To activate this feature, the following presetting is required:
1. From the Standby mode, press Menu/OK to display the main menu.
2. Highlight
Settings
, and press Menu/OK.
3. Highlight
Security
, and press Menu/OK.
4. Enter your lock code.
5. Highlight
SecuritySetting
, and press Menu/OK.
6. Highlight
Found Me
, and press Menu/OK.
7. Highlight
Reset/Lock
, and press Menu/OK.
8. Select
Enable
and press Menu/OK.
To unlock a phone that has been locked through SMS, bring the phone to Sprint
Retail Store.
Changing the Passcode
To change the passcode for the special formatted SMS messages.
1. From the Standby mode, press Menu/OK to display the main menu.
2. Highlight
Settings
,and press Menu/OK.
3. Highlight
Security
, and press Menu/OK.
4. Enter lock code.
5. Highlight
SecuritySetting
, and press Menu/OK.
6. Highlight
Found Me
, and press Menu/OK.
7. Highlight
ChangePasscode
, and press Menu/OK.
8. Enter new passcode in the box under
New Passcode
(11 digits).
9. Reenter the new passcode in the box under
Reenter Code
.