4. Alignment and Troubleshooting
4.7.2. Error Code and Troubleshooting
Messages appear on the control panel display to indicate the machine’s status or errors.
NOTE
Some messages may not appear on the display depending on the options or models.
Error Code
Error Message
Troubleshooting Page
11-2T11
Tray 1 Paper Mismatch
P.4–30
11-2T21
Tray 2 Paper Mismatch
P.4–30
11-2T31
Tray 2 Paper Mismatch
P.4–30
11-2T61
MP Paper Mismatch
P.4–30
A1-1210
Error: #A1-1210 Turn off then on
P.4–31
A1-3621
Error: #A1-3621 Turn off then on
P.4–32
A1-3622
Error: #A1-3622 Turn off then on
P.4–32
A1-4111
Error: #A1-4111 Turn off then on
P.4–32
A1-4112
Error: #A1-4112 Turn off then on
P.4–32
A1-4310
Error: #A1-4310 Turn off then on
P.4–32
A2-1210
Error: #A2-1210 Turn off then on
P.4–33
A2-2110
Error: #A2-2110 Turn off then on
P.4–33
A3-3211
Error: #A3-3211 Turn off then on
P.4–33
A3-3212
Error: #A3-3212 Turn off then on
P.4–33
A3-3311
Error: #A3-3311 Turn off then on
P.4–34
A3-3312
Error: #A3-3312 Turn off then on
P.4–34
A3-3320
Not proper room temp. Move set
P.4–34
C2-2110
Prepare Toner
P.4–35
C2-2120
Replace Toner
P.4–35
C2-2150
Replace Toner
P.4–35
C2-2160
Replace Toner
P.4–35
C2-2170
Replace Toner
P.4–35
C2-2410
Install yellow toner cartridge
P.4–35
C2-2512
Not Compatible Y toner cart.
P.4–36
C2-2515
Not Compatible Y toner cart.
P.4–36
C2-2517
Not Compatible Y toner cart.
P.4–36
C2-2518
Not Compatible Y toner cart.
P.4–36
C2-2526
Not Compatible Y toner cart.
P.4–36
C2-2711
Error: #C2-2711 Call for Service
P.4–36
C2-2712
Error: #C2-2712 Call for Service
P.4–36
C2-2713
Error: #C2-2713 Call for Service
P.4–36
C2-2714
Error: #C2-2714 Call for Service
P.4–36
C2-3110
Prepare Toner
P.4–37
C2-3120
Replace Toner
P.4–37
4-25
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