4. Alignment and Troubleshooting
► Error Code
M1–1610
► Error message
Paper Jamin MP tray
► Symptom
The jammed paper has occurred in the MP tray.
► Troubleshooting method
1) Remove the jammed paper.
2) If the jammed paper occurs continually, check the followings.
a) Check if the MP pick up/forward/separation rollers are worn out or contaminated. Clean the contaminated
part or replace it.
b) Check if the actuator is assembled correctly.
c) If there is a service test for the pick up , perform it first. If the clutch is defective, replace it.
d) If the problem persists, replace the MP unit.
► Error Code
M1–5112 / M1–5113 / M1–5120
► Error message
Paper empty in tray 1
Paper empty in all trays
► Symptom
Paper is empty in tray1 or all trays.
► Troubleshooting method
1) Take off the cassette. If there is no paper on the tray1, load the paper.
2) If the problem persists, check the following.
a) Check if the paper empty actuator is assembled correctly. If it is broken or deformed, replace it with new one.
b) Check if the paper empty sensor connector is connected correctly. If the paper empty sensor is defective,
replace it.
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