4. Troubleshooting
► Error Code
H2-5009
H2-5010
H2-5011
H2-5100
► Error message
Finisher Failure #H2-5009. Turn off then on, after checking finisher
Finisher Failure #H2-5010. Turn off then on, after checking finisher
Finisher Failure #H2-5011. Turn off then on, after checking finisher
Finisher Failure #H2-5100. Turn off then on, after checking finisher
► Symptom
Ejector operation is abnormal.
► Troubleshooting method
1) Is the ejector home sensor (S8) working?
a) Check if the Ejector home sensor actuator(SJ10 2382) is abnormal.
b) Check if the connector(SJ10 8360) of ejector home sensor is disconnected.
c) Check if the connector(JR10 8320) J7 on the finisher main board(
JC81–07242A
) is disconnected.
d) Check continuity and if the harness is damaged, replace it if required.
e) Replace the ejector home sensor(S8).
f) Replace the Finisher main board(
JC81–07242A
).
2) Is the ejector moves very fast?
a) Check if the Ejector Encoder sensor actuator (SJ10 4362) is abnormal.
b) Check if the connector(SJ10 8310) of ejector encoder sensor(S17) is disconnected.
c) Check if the connector(SJ10 8310) J13 on the finisher main board(
JC81–07242A
) is disconnected.
d) Check if there is continuity in the harness, and if not replace the harness (SJ10-8310), replace as is necessary.
e) Replace the ejector encoder sensor(S17).
f) Replace the Finisher main board(
JC81–07242A
).
3) Is the ejector motor (M7) working?
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