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Maintenance

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Date en cours : 11 juin 2001
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When a paper jam occurs, the following message appears on the control panel screen

EMOVE

OCUMENT

If jams often occur in a specific part of the unit, the latter needs to be checked, cleaned or repaired.

Open the scanning cover of the sheet-feed scanner by pressing key (A).

Remove the jammed paper (B) without tearing it up.

Then, close the scanning cover of the sheet-feed scanner.

Maintenance.fm Page 19 Lundi, 11. juin 2001 5:43 17

Summary of Contents for MF 3850 MF 3830

Page 1: ...ours 11 juin 2001 Sct31nt3 doc 31nt3 mac SAGEM FM DOC EN COURS MFC 23260972 6_38xx Sagem GB 1 COUV38xx fm User s manual 6 0 0 70 F xTM colour laser F xTM Internet COUV 23260972 6 book Page 1 Lundi 11...

Page 2: ...lass Printer front cover Printer paper tray Unit Outlet for printed sheets Printer upper cover Scanning cover Flat scanner access cover Adjusting paper guide Ingoing documents tray Chip card reader Ou...

Page 3: ...everal call numbers 16 Key manual transmission 17 Key automatic recall of last number dia led 18 Key ECO ecomomy period transmission 19 Numeric keypad 20 Key stop current operation 21 Key transmission...

Page 4: ...Date en cours 11 juin 2001 Sct31nt3 doc 31nt3 mac SAGEM FM DOC EN COURS MFC 23260972 6_38xx Sagem GB L gende COUV38xx fm LIASSE 23260972 6 book Page 2 Lundi 11 juin 2001 5 31 17...

Page 5: ...1 7 Setting the detachable items 1 7 RQQHFWLRQV 1 8 Printer connection 1 8 Telephone and lan connection 1 9 Power line connection and switch on 1 9 Updating the consumables 1 9 48 86 1DYLJDWLRQ PHWKRG...

Page 6: ...ameters 3 11 Access to connection and mailbox parameters 3 12 Access to servers parameters 3 12 Settings 3 12 Standard settings 3 13 Mail sorting 3 14 Internet Connection 3 15 Immediate connection to...

Page 7: ...dress 5 6 Transmission waiting queues 5 7 Consult or modify the waiting queue 5 8 Immediately perform transmission from the waiting queue 5 8 Printing a document in waiting or in deposit 5 8 Print the...

Page 8: ...Replacing the toner cartriges 6 2 Replacing the oil cartridge and the cleaning roller 6 4 Installation Reinstallation the oil cartridge 6 5 Replacing the toner bin 6 7 Cleaning 6 8 Cleaning the devel...

Page 9: ...rk PSTN In case of any problems first contact your Supplier The mark CE attests that the products comply with the essential requirements of Directive R TTE 1999 5 EC for user safety in accordance with...

Page 10: ...e two models in the range It combines power user friendliness and simplicity thanks to its navigator its multitask access and direct access directory The colour laser printer lets you print and receiv...

Page 11: ...HQWV When choosing the place to install your printer please consider the following points The telephone and earth sockets must be less than 2 meters from the printer otherwise an extension cord will b...

Page 12: ...toner cartridges Cyan Magenta Yellow and Black To install the starting cartridges Open the front cover of the printer Remove the cartridges from their packaging Repeat the following steps for each col...

Page 13: ...ightly the cartridges forward and leave a space to install the OPC cartridge If the front cover is not completely open you may damage the OPC cartridge Open the upper cover of the printer Proceed in o...

Page 14: ...he printer has a shortest lifetime than the next ones Turn both lever locks Insert the oil bottle in its housing taking care to place a sheet below it Remove it when the cartridge is at housing level...

Page 15: ...sheets of 80g m2 On the left hand side of the tray a line indicates the maximum amount of paper to stack Do not overload it Place the paper with its print side on top An arrow on the paper packaging g...

Page 16: ...y Place the two metal plates on the right and left hand side of the printer Affix them using the two screws Remove the connector cover from the rear of the printer and connect the tray connector Remov...

Page 17: ...H VFDQQHU VXSSRUW QVWDOODWLRQ RI WKH RXWOHW WUD IRU RXWJRLQJ GRFXPHQW Scanner Scanner support Outlet tray for out going document Mainpower cord Printer connection cord Printer main power connection co...

Page 18: ...on cord 3 into the jack of the fax machine F and the other end into the printer s jack C Plug end of the main power cord 2 into its jack on the fax machine A and the other end into the printer s jack...

Page 19: ...res in the Safety Chapter Plug end of the main power cord 1 into the jack of the fax B and the other end in the wall outlet Set the switch G depending on model to position 1 On After a few seconds whe...

Page 20: ...s appear on the screen of the scanner unit Press key OK the display indications are As soon as the reading operation is over remove the card The operation is over the card is no more necessary INIT OF...

Page 21: ...31nt3 mac SAGEM FM DOC EN COURS MFC 23260972 6_38xx Sagem GB PriseEnMains fm 4 8 86 1 9 7 21 0 7 2 6 3 5 6 17 7 21 The navigator gives you access to the menus visible on screen 7KH QDYLJDWRU This nav...

Page 22: ...line in the menu 6 Select the previous line in the menu 5 Go to the following menu OK Return to the previous menu C Confirm and exit from the current menu Exit without confirming from the current menu...

Page 23: ...achieved in two ways Step by step function access Direct function access 6WHS E VWHS IXQFWLRQ DFFHVV You may print the function list key to know the number of a function The following example describ...

Page 24: ...ter the broadcasting list p 4 3 MENU 13 SEE OR MODIFY Name modification in the directory p 4 3 MENU 14 CANCEL Name delection in the directory p 4 4 MENU 15 PRINT Directory printing p 4 5 MENU 16 SAVE...

Page 25: ...INT Print settings list see MENU 54 MENU 29 TECHNICAL Technical parameters p 3 7 MENU 20 GEOGRAPHIC Geographical settings a 201 COUNTRY The country you select will set the network language and corresp...

Page 26: ...5 20 MENU 72 POLLING TX Storing a document in a Mailbox p 5 21 MENU 73 PRINT Print content of a Mailbox p 5 21 MENU 74 CANCEL Suppress an empty mailbox p 5 21 MENU 75 PRINT LIST Print list of MBX p 5...

Page 27: ...2 922 M ESS SERVICE Setting the E_mail address p 3 12 923 S ERVERS Setting the SMTP POP3 and DNS p 3 12 M ENU 93 I MMED A CCESS Immediate access to supplier p 3 16 M ENU 94 S ETTINGS Internet settings...

Page 28: ...2 8 Quick usage Date en cours 11 juin 2001 Sct31nt3 doc 31nt3 mac SAGEM FM DOC EN COURS MFC 23260972 6_38xx Sagem GB PriseEnMains fm LIASSE 23260972 6 book Page 8 Lundi 11 juin 2001 5 31 17...

Page 29: ...H At any moment you may change the date and time of your fax machine To change the date and time M ENU 21 S ETUP D ATE T IME Enter one after another the numbers of the required time and date for examp...

Page 30: ...YPE Select option PABX or PSTN then validate your choice with OK HRJUDSKLFDO VHWWLQJV GHSHQGLQJ RQ PRGHO These settings will enable you to use your terminal in different preset countries and in differ...

Page 31: ...the company s telephone network This prefix will automatically be added as soon as an external number is dialled Caution If you define a local prefix do not add it to the numbers stored in the directo...

Page 32: ...00 P M to 8 00 A M Nevertheless you may change this time slot 0RGLI LQJ WKH HFRQRP SHULRG MENU 243 SETUP SEND ECO PERIOD Enter the hours of the new economy period and validate your selection with the...

Page 33: ...FAX TAD ANSWER CODE or MENU 256 SETUP RECEPTION ANSWER CODE Enter the code 4 digits and validate with the key OK FWLYDWH RU GHDFWLYDWH WKH DQVZHULQJ PDFKLQH MENU 42 FAX TAD ACTIVATION or MENU 255 SET...

Page 34: ...e relay function To relay you need to supply the remote fax with the document and the relay list number The remote fax will then transmit this document to all subscribers belonging to the list Once th...

Page 35: ...OK With the keys 5 or 6 modify the parameter settings by following the table below and press OK 3DUDPHWHU 6HWWLQJ 6LJQLILFDWLRQ 1 SCANNING MODE 1 NORMAL 2 FINE 3 SFINE 4 PHOTO Default value of the sc...

Page 36: ...speed for some calls 12 NBR OF RINGS 2 9 Number of rings to automatically start your machine 20 CORRECTION MODE 1 WITH 2 WITHOUT ON this parameter helps correct the calls made on disturbed telephone...

Page 37: ...dministrated by anyone in your company we recommend you ask that person for the settings described below 2 1 7 25 6 77 1 6 XWRPDWLF FRQILJXUDWLRQ We recommend you to carry out a manual configuration o...

Page 38: ...S LOCAL NETWORK CONFIGURATION Choose MANUAL and press OK to confirm 3 DGGUHVV MENU 2622 SETUP NETWORKS LOCAL NETWORK IP ADDRESS Enter the IP address of your Internet F x and press OK to confirm 6XE QH...

Page 39: ...ing an Internet connection 17 51 7 5 675 7 21 Your machine is delivered ready to use and preset with an Internet registration and ISP To take advantage of this offer and create your own E mail address...

Page 40: ...INTERNET INIT CONNECTION enter the CALLING NUMBER press OK enter connection IDENTIFIER 1 press OK enter connection PASSWORD press OK MENU 922 INTERNET INIT MESS SERVICE enter Email IDENTIFIER press OK...

Page 41: ...at 9 00 12 00 and 17 00 default values Modify periodic connection period MENU 943 INTERNET SETTINGS PERIOD having selected the PERIODIC mode enter to new connection period with the numeric keypad valu...

Page 42: ...e two different addresses transfer all mail or only those with attachments to a PC if PC and fax share the same address use the fax as a printer for E mails for the PC 0RGH RQO MENU 96 INTERNET SORT M...

Page 43: ...ter the subscriber s Set transmission mode MENU 243 SETUP SEND ECO PERIOD OR MENU 373 SEND SETUP ECO FUNCTION Select the desired option FAX or AUTOMATIC and press key OK to validate 17 51 7 211 7 21 A...

Page 44: ...ur machine PPHGLDWH FRQQHFWLRQ WR WKH QWHUQHW There are two methods to immediately connect to the Internet Access by the Menu MENU 93 INTERNET IMMED ACCESS Direct access Press twice on key 3URJUDPPHG...

Page 45: ...er list is made from the subscriber records already stored For all subscriber records or subscriber lists you may create consult modify contents delete print the directory You may save and if needed l...

Page 46: ...r subscriber your subscriber s ID number will automatically appear on the screen if you wish to modify this number you may do so by choosing another free number and validate with OK select the appropr...

Page 47: ...h OK The cursor being on LIST COMPOSITION press the 4key The empty line ENTER ELEMENTS appears you must fill in the ID numbers assigned to the subscriber records included in this list There are three...

Page 48: ...ish to modify and validate with OK modify the line or lines in the subscriber record or subscriber list and validate each modification with OK Remark You may validate your modification by pressing key...

Page 49: ...nd processed as an e mail attachment Caution Importing a new directory completely overwrites any existing directory entries 7 6758 785 The electronic file containing the data in the directory must be...

Page 50: ...example above which uses a semi colon as a separator the entry for Jones lacks both e mail address and shortcut key 352 85 To import a directory MENU 17 DIRECTORY IMPORT Select WITH to authorise the...

Page 51: ...axes on your network with the same directory Caution Importing a new directory completely overwrites any existing directory entries on the fax machine Once your fax machine has a complete directory we...

Page 52: ...4 8 Directory Date en cours 11 juin 2001 Sct31nt3 doc 31nt3 mac SAGEM FM DOC EN COURS MFC 23260972 6_38xx Sagem GB R pertoire fm LIASSE 23260972 6 book Page 8 Lundi 11 juin 2001 5 31 17...

Page 53: ...st memorized and sent at the time of Internet connection Via the telephone network all your faxes are sent in black and white Via the Internet you can sent black and white documents TIFF format or col...

Page 54: ...creen To be used for good quality documents without drawings or small details Place your original documents in the document feeder face down first page under the stack Set the paper guide to the docum...

Page 55: ...can set the contrast if your document is too light or too dark If the document is light you must raise the contrast and if it is dark you must reduce it To set the contrast Press as many times as nec...

Page 56: ...his may be achieved only if the machine is parametered to send from the memory refer to paragraph Document feed types page 3 4 enter the fax or E mail address or use the Directory or key refer to abov...

Page 57: ...ssing key Your document is stored and will be sent at the new time 7UDQVPLVVLRQ ZLWK GLDOOLQJ IROORZ XS This function allows you to hear thanks to the machine speaker the dialling operation during a f...

Page 58: ...ioning the document page 5 1 Enter the addressee s E mail address or choose your dialling mode refer to paragraph Dialling page 5 3 adjust the contrast and the resolution if necessary refer to paragra...

Page 59: ...y Then you can choose between two options Send directly the keypad mail Press O K the mail is memorized and will be sent at the next Internet connection Your subscriber will receive an E mail Add an a...

Page 60: ...transmission from the memory delayed transmission deposit number of pages of the document document size percentage of space stored in memory cancel a transmission request in the waiting queue RQVXOW...

Page 61: ...a multi call number only the call number in progress at the time of the cancellation is erased from the transmission queue To cancel transmission in progress press key A message will ask you to confir...

Page 62: ...S Positon the document face down refer to paragraph Positioning the document page 5 1 Press key twice You obtain a black and white copy of your original 6RSKLVWLFDWHG FRS Positon the document face dow...

Page 63: ...t page 5 1 Press key twice You obtain a black and white copy of your original 6RSKLVWLFDWHG FRS Position the document refer to paragraph Positioning the document page 5 1 Press key Enter the desired n...

Page 64: ...machine which paper tray shoud be used by default L R MARGINS to shift the margins of your document to the left or to the right Caution All the settings performed through this menu will become the mac...

Page 65: ...keys 3 or 4 Validate your setting by pressing key O K Remark This setting is only valid for the copy function 5 The maximum value for each colour RGB is 255 Select the colour to be modified with keys...

Page 66: ...ng by pressing key OK 1LJKW VWDQGE If you want your printer to automatically switch to standby mode for the selected time slot Select YES or NO for standby with keys3 or 4 if you chose NO the switchin...

Page 67: ...ur fax s parameter settings to control any changes possibly made to the default parameters Printing the machine settings MENU 54 PRINT SETUP Your fax prints the list of stored parameters 0 025 1 6 48...

Page 68: ...get access to the counters of the machine MENU 84 ADVANCED FUNCTIONS COUNTERS These counters indicate the number of printed pages MENU 841 ADVANCED FUNCTIONS COUNTERS PRINTED PAGES local copies MENU...

Page 69: ...y 3ROOLQJ D GHSRVLWHG GRFXPHQW MENU 32 SEND POLLING RX Enter the number of the party whose document you want to poll or choose your dialling mode refer to paragraph Dialling page 5 3 Remark You can po...

Page 70: ...time Press OK to validate Remark When a code is already registered the machine asks you first to give the former code before allowing you to modify it H SDG LQWHUORFNLQJ This function allows you to pr...

Page 71: ...pressing OK Use the 5 or 6 keys to select WITH Confirm by pressing OK Remark if you have already set an access code the unit will first prompt you to key in that code prior to letting you modify it 0...

Page 72: ...the number of a free MBX and validate with OK select option MAILBOX CODE and press OK Value 0000 is always displayed enter the code of your choice if needed and press OK select option S I D and press...

Page 73: ...ted and will appear as a free MBX in the list 3ULQW WKH 0 OLVW MENU 75 MAILBOXES PRINT LIST The list gives the status of each MBX 0 GHSRVLW LQ RXU ID insert the document in the fax machine s feeder se...

Page 74: ...in the memory and sent at the requested time 0 SROOLQJ IURP D UHPRWH ID MENU 35 SEND MBX POLLING enter your subscriber s number for MBX deposit or choose your dialling mode refer to paragraph Dialling...

Page 75: ...gularly clean the inside For normal usage please respect the following rules Never leave the cover open unless required Protect the machine from direct sunlight Do not attempt to oil the machine Alway...

Page 76: ...dges After replacing a consumable in the printer you need to inform the machine about its features Open the front cover of the printer and take out the cartridge to be replaced taking care not to spil...

Page 77: ...is oriented as shown in the drawing below The display of the scanner keypad shows the following assuming black toner cartridge Press OK The display shows Once the SmartCard has been read the display...

Page 78: ...le drop spilled on one of the printer elements could result in irremediable damages Insert the new oil cartridge in its housing always taking care to put a sheet of paper under it Remove the paper whe...

Page 79: ...DWLRQ WKH RLO FDUWULGJH If after the preheating period the display shows Open the upper cover of the printer REINSTALL THE OIL BOTTLE To release the oil cartridge turn both locking levers Extract the...

Page 80: ...s taking care to put a sheet of paper under it Remove the paper when the cartridge is at its new position The tongue situated on the bottle must be on the right hand side Turn both locking levers to p...

Page 81: ...s on the fax display do the following steps in order to replace the toner bin Open the front cover of the printer by pressing the two buttons situated on each sides refer to paragraph Printer incident...

Page 82: ...ansparency away from foreign objects like dust Open the front cover of the printer remove the cartridge to be cleaned and avoid spilling the toner Do not remove two cartridges at the same time Insert...

Page 83: ...ridge loading system Switch off the machine Remove the scanner and its support Open the printer upper cover and remove the OPC cartrige Place the OPC cartridge on a sta ble surface preferably covered...

Page 84: ...bon As much as possible avoid to expose the OPC belt OHDQLQJ WKH VFDQQHU V UHDGLQJ GHYLFHV 6KHHW IHHG VFDQQHU When one or more vertical lines appear on transmitted copies or faxes do the following ste...

Page 85: ...longer satisfactory MENU 80 ADVANCED FUNCTIONS CALIBRATION Insert a blank page into the sheet feed scanner and press OK to confirm Remark Since the page you insert will be used to define the quality...

Page 86: ...automatic redials Message GIVE UP DIALING This message is displayed when transmission failed 12 times in a row All the documents on hold for transmission are then automatically cleared from the memor...

Page 87: ...bscriber who called you to check the length of his document it is too long to be completely received Code 0D Transmission failed Ask the sender to retransmit the document Code 13 Memory full Your fax...

Page 88: ...the POP3 server for mail reception the service is temporarily unavailable If the errors always occurs check the Internet e mail and server parameters Code 45 Provider disconnected The service is temp...

Page 89: ...llowing paragraph Replacing the oil cartridge and the cleaning roller p 6 4 REPLACE BLACK TONER BLACK YELLOW MAGENTA OR CYAN INSERT GAUGE CARD Replace the toner cartridge To proceed refer to paragraph...

Page 90: ...ELLOW MAGENTA CYAN Check the indicated cartridge installation To proceed refer to paragraph Setting the four colour toner cartridges page 1 2 CHECK PAPER TYPE Check paper meets the requirements The pa...

Page 91: ...idges attachment unit C M J and N The paper track is indicated by the bold line ending with an arrow 3ULQWHU WUD MDP VROXWLRQ Remove the printer paper tray Remove the jammed paper Make sure the sheet...

Page 92: ...the paper pull it forward from the back outlet and not from the upper outlet To prevent the ribbons from being stained by the unfixed toner Put both levers in their initial position Close the printer...

Page 93: ...DQQHU SDSHU MDP When a paper jam occurs the following message appears on the control panel screen REMOVE DOCUMENT If jams often occur in a specific part of the unit the latter needs to be checked clea...

Page 94: ...ress key Check the thickness of the document 30 sheets of paper of 80 g m2 Iron out the sheets if needed Help the sheets along The fax machine does not receive any faxes Check that the telephone line...

Page 95: ...ght 5 mm i e 50 sheets typically 80g m2 Reception format A4 Width 210 mm Length 297 mm Paper reception Plain paper copier type 80g m2 Paper tray capacity 260 sheets max 80g m2 Additional tray optional...

Page 96: ...rnet general specifications TCP IP PPP protocols SMTP POP3 MIME protocols for e mail TIFF F and JPEG file format OPC belt Up to 50 000 plans Colour toner cartridge Approximately 6000 pages at 5 Black...

Page 97: ...following the manufacturer s instructions Depending on the model the unit s mains plug may be the only way to disconnect the unit from the power network Therefore you must respect the following Your u...

Page 98: ...7 2 Safety Date en cours 11 juin 2001 Sct31nt3 doc 31nt3 mac SAGEM FM DOC EN COURS MFC 23260972 6_38xx Sagem GB S curit fm LIASSE 23260972 6 book Page 2 Lundi 11 juin 2001 5 31 17...

Page 99: ...agem GB 3 COUV38xx fm 21680 5 5 1 6 Black Toner cartridge 23332523 8 Magenta Toner cartridge 23332525 9 Yellow Toner cartridge 23332526 2 Cyan Toner cartridge 23332524 1 Maintenance Consumable Kit 233...

Page 100: ...ct31nt3 doc 31nt3 mac SAGEM FM DOC EN COURS MFC 23260972 6_38xx Sagem GB 4 COUV38xx fm 27 rue Leblanc 75512 PARIS CEDEX 15 FRANCE http www sagem com 23260972 6 User s guide COUV 23260972 6 book Page 1...

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