INCANTO S-CLASS
3. OPERATION
Saeco International Group
REV.1 FEB.2005
Page 19/21
Troubleshooting
Fault/Indicator
Possible cause
Remedy
Does not function
No power
Check mains plug / mains
circuit breaker.
Ensure machine door is
closed.
BREWING UNIT NOT
DETECTED
Brewing unit not properly installed
or not closed.
Install brewing unit
correctly.
GRINDS CONTAINER
NOT DETECTED
Coffee grinds container not properly
installed.
Brewing unit correctly
installed.
EMPTY GRINDS
CONTAINER
Coffee grinds container full
Empty coffee grinds
container (reset only
possible if machine is turned
on)
COFFEE BEAN
CONTAINER EMPTY
Coffee bean container is empty.
Fill coffee container.
FILL WATER TANK.
Water tank is empty.
Fill water tank
GRINDER OBSTRUCTED
Clean grinder.
DE-AERATE
Air in water system.
Open water nozzle.
REPLACE WATER
FILTER
Replace water reset
user menu
Instead of coffee, only water
is dispensed.
Coffee powder selection button is
pressed, but no coffee powder is
dispensed.
Add one level measure of
coffee powder.
No water / steam
Steam nozzle blocked.
Free opening using a thin
needle.
The coffee flows too quickly
Beans ground too coarsely.
Press knob and turn in the
direction of the small points.
The coffee flows too slowly
Beans ground too finely.
Press knob and turn in the
direction of the large points.
The cups are cold.
Pre-heat cups.
Coffee is not hot enough
Boiler temperature too low.
Increase temperature in user
programme.
Unsuitable coffee blend.
Change brand of coffee.
Coffee is no longer freshly roasted.
Use fresh coffee.
Coffee has no froth.
Beans ground too coarsely or finely.
Change grinding level.
Longer heating time or less
hot water.
The machine is calcified.
Decalcify machine.
The brewing unit cannot be
removed.
The brewing unit is not in home
position.
Turn machine on, close
service door and check
dregs drawer.
(the brewing unit goes
automatically to home
position)
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